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Unit 1: Emergency Analysis and Troubleshooting

Figure 26: Alerts Count Overview

Clicking on an Alerts tile brings you to the Alert Monitor for the resource you selected. In the
bottom right corner, there is a status message showing vital information about SAP HANA
processes that collect data. By noting the status messages in the tile, you can easily ascertain
the validity of what you are seeing.
The internal monitoring infrastructure of the SAP HANA database is continuously collecting
and evaluating information about status, performance, and resource usage from all
components of the SAP HANA database. In addition, it performs regular checks on the data in
system tables and views, and when configurable threshold values are exceeded, issues alerts.
In this way, you are warned of potential problems. The priority of the alert indicates the
severity of the problem, and depends on the nature of the check and configured threshold
values. For example, if 90% of available disk space is used, a low priority alert is issued; if 98%
is used, a high priority alert is issued.

Alert Details
In addition, several configuration options are available so that you can tailor alerting in the
SAP HANA database to your needs (for example, changing alerting thresholds, switching
particular alerts off, and setting up e-mail notification of alerts).

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Lesson: Analyzing a Suddenly Slow System

Figure 27: Alert Details Application

When you select an alert, detailed information about the alert is displayed on the right. The
following detailed information about an alert is available:
● Category
Displays the category of the alert checker that issued the alert.
Alert checkers are grouped into categories, for example, those related to memory usage,
those related to transaction management, and so on.
● Next Scheduled Run
Displays when the related alert checker is next scheduled to run.
If the alert checker has been switched off (alert checker status Switched Off) or it failed the
last time it ran (alert checker status Failed), this field is empty because the alert checker is
no longer scheduled.
● Interval
Displays the frequency at which the related alert checker runs.
If the alert checker has been switched off (alert checker status Switched Off) or it failed the
last time it ran (alert checker status Failed), this field is empty because the alert checker is
no longer scheduled.
● Alerting Host & Port
Displays the name and port of the host that issued the alert.
In a system replication scenario, alerts issued by secondary system hosts can be identified
here. This allows you to ensure availability of secondary systems by addressing issues
before an actual failover.
● Alert Checker
Displays the name and description of the related alert checker.
● Proposed Solution

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