INTRODUCTION :

Tata Group is an Indian multinational conglomerate holding company headquartered in Mumbai, Maharashtra,
India. It was founded in 1868 by Jamsetji Tata and gained international recognition after purchasing several global
companies. It is one of India’s largest conglomerate and is owned by “Tata Sons”, a charity registered with the
Charity Commissioner in India.

Each Tata company or enterprise operates independently under the guidance and supervision of its own board of
directors and shareholders. There are 30 publicly listed Tata enterprises with a combined market capitalization of
about $130 billion as of March 2017. Tata companies with significant scale include Tata Steel, Tata Motors, Tata
Consultancy Services, Tata Power, Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan, Tata
Communications and Taj Group.

Many Tata companies have achieved global leadership in their businesses. For instance, Tata Communications is #1
international wholesale voice provider and Tata Motors is among the top ten commercial vehicle manufacturers in
the world. Tata Steel is among the top fifteen best steelmakers and TCS is the second largest IT services company in
the world by market cap and profit. Tata Global Beverages is the second-largest tea company in the world.

In tandem with the increasing international footprint of Tata companies, the Tata brand is also gaining international
recognition. Tata companies bring to their customers worldwide a whole host of reputed brands which touch their
lives every day.

Tata companies themselves undertake a wide range of social welfare activities, especially at the locations of their
operations, as also deploy sustainable business practices.

The following project is a detailed report on the various services provided by the Tata group.

AIMS AND OBJECTIVES :

The project aims to learn about various services provided by a big business

Objectives of the study are

1. To show various services provided by the Tata Group

2. To show how these services affect consumers
3. To show how these services benefit the economy
4. To show various companies under the Tata group
5. To show importance of these services

METHOD AND METHODOLOGY :

In this project, we are going to learn about different types of winding up of a partnership firm

Primary data is data gathered for the first time by the researcher. It is the raw form of data and thoroughly studied
and hence a helpful tool for secondary data. Here the method used for collection of primary data is by using the
reference to the website.

The referred websites in this project are used as a source of data for this project. Most of the content is collected
from these websites. The authenticity of this information cannot be taken seriously and thus keeping that in mind
most of that data might be true or fake.

DETAIL REPORT OF PROJECT :

 Each Tata company or enterprise operates independently under the guidance and supervision of its own board of
directors and shareholders. There are 29 publicly-listed Tata enterprises with a combined market capitalization of
about $130.13 billion (as on March 31, 2017). Tata companies with significant scale include Tata Steel, Tata
Motors, Tata Consultancy Services, Tata Power, Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan,
Tata Communications and Indian Hotels.

With its pioneering and entrepreneurial spirit, the Tata group has spawned several industries of national importance
in India: steel, hydro-power, hospitality and airlines. The same spirit, coupled with innovativeness, has been
displayed by entities such as TCS, India’s first software company, and Tata Motors.

Tata Motors
Tata Motors Limited (formerly TELCO, Tata Engineering and Locomotive Company) headquartered in Mumbai, is
an Indian multinational automotive manufacturing company and a member of the Tata Group. Its products include
passenger cars, trucks, vans, coaches, buses, sports cars, construction equipment and military vehicles.

Tata Motors has auto manufacturing and assembly plants in Jamshedpur, Pantnagar, Lucknow, Sanand, Dharwad,
and Pune in India, as well as in Argentina, South Africa, Great Britain and Thailand.

Tata Motors’ principal subsidiaries purchased the English premium car maker Jaguar Land Rover (the maker of
Jaguar and Land Rover cars) and the South Korean commercial vehicle manufacturer Tata Daewoo.

Tata finance-
1. Tata capital-
Tata Capital Limited was established in 2007 with the sole aim of providing focused and transparent financial
solutions to help people realize their dreams.

2. Tata AIG general insurance-

Tata AIG General Insurance Company Limited is a joint venture between Tata Group and American International
Group (AIG). Tata AIG General Insurance Company Limited celebrated 15 years of service this year (2015) since it
commenced operations in India on January 22, 2001.

3. Tata AIA life insurance

Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Ltd.
and AIA Group Ltd. (AIA).

Tata AIA Life combines Tata’s pre-eminent leadership position in India and AIA’s presence as the largest,
independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region.

4. Tata mutual funds

Backed by one of the most trusted and valued brands in India, Tata Mutual Fund has earned the trust of lakhs of
investors with its consistent performance and world-class service.

Food and beverage

The Tata group has also ventured into the food and beverage market. They have developed various brands over the
years, the most famous being Tata tea and Tata Salt.

Over the last two decades, Tata Salt has lived up to its claim of being ‘Desh Ka Namak’. As of January 2016, more
than 70,000 metric tonnes of Tata Salt is sold through over 16.6 lakh retail outlets reaching 135 million households
across the country each month. The brand has managed to achieve these robust figures by consistently delivering
health-aware products. The key to the brand’s success lies in the superior product quality of Tata Salt.

The Indian Hotels Company

 The Indian Hotels Company (IHCL) and its subsidiaries, collectively known as Taj Group, is one of Asia’s largest
and finest group of hotels. Incorporated by the founder of the Tata group, Jamsetji Tata, the company opened its first
property, the Taj Mahal Palace, in Bombay in 1903. The Taj, a symbol of Indian hospitality, completed its centenary
year in 2003.

Taj Group comprises 108 hotels in 63 locations, including 25 Ginger hotels across India, with an additional 17
international hotels in the Maldives, Malaysia, Australia, UK, US, Bhutan, Sri Lanka, Africa and the Middle East.
From world-renowned landmarks to modern business hotels, idyllic beach resorts to authentic grand palaces.

Retail
The Tata Group has its own chain of retail stores, ranging from electronics to eyewear to jewellery to general stores.

Cromā is an Indian retail chain for consumer electronics and durables. It is the nation’s first large format specialist
retail chain for consumer electronics and durables with successful expansion into Croma Zip stores, Croma Kiosks
and latest online vertical, www.croma.com.Tata Group company Infiniti Retail runs Cromā stores in India. Infiniti
Retail Ltd is a 100% subsidiary of TATA Sons.

Croma online retail store’s market share is 11% of all e-commerce industries in India. It aims for 100% of the same.

ANALYSIS OF DATA :
We have conducted a detailed analysis (using the BCG Matrix) of the portfolio of companies in the Tata Group.
This involved analyzing the sectors in which the Tata group operates as well as the companies in the Tata Group
within each sector. We studied the operational and financial performances of each company to understand their
growth stories. Special emphasis was laid on identifying the organic and inorganic growth routes pursued by each of
these companies under the Tata umbrella. The conclusions drawn about these companies are based on analysis of the
global strategy of the Tata group and on detailed conversations with top executives in the Tata Group.

The analysis reveals that Tata Steel, Tata Power, Tata Motors and Indian Hotels emerge as clear Stars (high market
growth, high market share). Hence, they should be retained and the investment in these companies should be
increased. Tata Chemicals and Tata Tea emerge as the Cash Cows (low market growth, high market share) and
should be held on to for the time being. Some of the Question Marks (high market growth, low market share) are
Tata Teleservices, Voltas and Tata Communications

CONCLUSION :
Many Tata companies have achieved global leadership in their businesses. For instance,

1. Tata Communications is #1 international wholesale voice, provider

2. Tata Motors is among the top ten commercial vehicle manufacturers in the world.
3. Tata Steel is among the top fifteen best steelmakers and TCS is the second largest IT services company in the
world by market cap and profit.
4. Tata Global Beverages is the second-largest tea company in the world
5. Tata Chemicals is the world’s second-largest manufacturer of soda ash.
Employing a diverse workforce in their operations, Tata companies have made significant local investments in
different geographies.
 The Tata trusts, majority shareholders of Tata Sons, have endowed institutions for science and technology, medical
research, social studies and the performing arts. The trusts also provide aid and assistance to non-government
organisations working in the areas of education, healthcare and livelihoods. Tata companies themselves undertake a
wide range of social welfare activities, especially at the locations of their operations, as also deploy sustainable
business practices

Going forward, Tata companies are building multinational businesses that seek to differentiate themselves through
customer-centricity, innovation, entrepreneurship, trustworthiness and values-driven business operations, while
balancing the interests of diverse stakeholders including shareholders, employees and civil society.

DISCUSSION :
How are Tata technologies?
Pros:
1. Tata Brand company.
2. Maintenance of good personal and professional life.
3. Perks and appraisals are better than a rest service based company, often more than 10%.
4. Experienced people and will enrich your work experience.
5. Few policies are very good, like paid maternity and paternity leaves.
Cons:
1. Being service based company you’ll not get the required experience in R&D or say in new product development.
2. Often, the acceptance of new technology or work you’ll get depends on a client for which you have to work.
3. Experienced people also has a drawback, it does not have typical IT sector feeling. You have to call your seniors
as “Sir”.

SUGGESTION:
The Tata trusts, majority shareholders of Tata Sons, have endowed institutions for science and technology, medical
research, social studies and the performing arts. The trusts also provide aid and assistance to non-government
organizations working in the areas of education, healthcare and livelihoods.

Tata companies themselves undertake a wide range of social welfare activities, especially at the locations of their
operations, as also deploy sustainable business practices.

Going forward, Tata companies are building multinational businesses that seek to differentiate themselves through
customer-centricity, innovation, entrepreneurship, trustworthiness and values-driven business operations, while
balancing the interests of diverse stakeholders including shareholders, employees and civil society.

As the battle between Tata Sons Ltd and its ousted chairman Cyrus Mistry moves from the boardroom to the courts,
one question that has split stakeholders and external observers are whether the 148-year-old group needs to
restructure itself to forge ahead.

The group also needs to relook its governing structure and clearly define the role of each entity. If Tata Trusts,
which owns a two-thirds stake in Tata Sons, is not happy with the performance of a chairman, then it should be
discussed at appropriate forums instead of him being fired through a non-listed agenda item like ‘any other items’,
said Ramachandran. That’s how Mistry was fired at the 24 October Tata Sons board meeting.

The group needs to address possible areas of conflict and clearly set the terms of engagement between the three tiers
(Tata Trusts, Tata Sons, and the operating companies).
 NEEDS AND IMPORTANCE :
The following points talk about the importance of various services provided by a big business group, in this case, the
Tata Group

1. Loyalty- Various services provided by a business group keep the consumers loyal to that group as they form a
bond with the consumers.
2. Adaptability- Services of a business group shows consumers how easily they can adapt to their markets which
build trust between the consumers and the group
3. Progress- the various services provided by many businesses makes sure a competition is maintained which in
turns lead to progress and innovation.
4. Employment- various services provided means that even employment is generated for people to earn and work
for.
5. Outsourcing- Various services by a group means that work can either be outsourced to them or they can outsource
work to others
6. Economy- these services help in boosting a country’s economy.

BIBLIOGRAPHY / REFERENCE :
1. http://tejas.iimb.ac.in/articles/04.php
2. https://www.quora.com/How-is-Tata-technologies
3. https://en.wikipedia.org/wiki/Tata_Group
4. http://www.mywestside.com/webpages/InnerPages/westsidestory.aspx
5. http://www.tata.com/aboutus/sub_index/Leadership-with-trust