Stakeholder – Internal and External - ( Bata’s Company )

Employee - Had great effort and passion that is invested by Bata employees around the world in
ensuring that bata remains a company that people can be proud to be associated
with.
- Consider ‘employees’ to be part of our ‘extended family’
- It was Bata’s priority to look after needs and the welfare of the employees and also
provide a safe, clean workplace, which maintains high standards of health and safety
to ensure employees are protected
- Around 350 employees attended courses in 2015.
- More than 645 Bata emplyees served 25 years or more with the company.
- In one year, Bata employees doubled the time they donated to volunteering
activities, with a total more than 32000 hours spent on 200 initiatives benefitting
53000 children.
- Have tremendous opportunity – through the global network of employees,
customers, supplier, business partners, and peers to bring out meaningful change in
the industry.
- encourage sustainability initiatives at a grass-roots level to identify and implement
business-appropriate solutions to sustainability challenges
- 10% more female than male employees globally
- ensuring the safety of our employees remains the highest priority of bata
- female employee dominating the retail workforce and male employees dominationg
the production workforce
- Bata requires employees of supplier to be at least 18 years of age
Manager - 178 store operations manager have undergone training to improve customer service
in stores
- More than 200 merchandising managers were trained in the bata supplier code of
conduct
- Almost one in four manager are womanEncourage sustainability initiatives at a grass-
roots level, enabling managers to indentify and imolement business-approriate
solutions to sustainability challenges.
- Bata company manager and hr professionals are best place to understand the local
labour market and legislative framewok to ensure that employees receive fair and
competitive compensation, are protected from all forms of discrimination and
exploitation, and are provided with a safe and healthy working environment
- Manager areencouraged to participate to set a good example to employees and the
effort of employees volunteers are recognized and shared via global communication
tool
- increase gender equity (female versus male/ supervisors) by 10%
Board of - Managing human resources
directors - Nicole Viollat (Bata sustainability)
Consumer - Bata is still the pioneer in the organized footwear industry but the changing
preferences of the consumers is the apex point when the company is aware of and
always endeavors to fulfil the demand of the consumers.
- the statement of the comparative study of the market potentially and consumer
perception with the specual reference to geents shoes, ladies and kids shoes
- our research highlights the changed consumer’s behavior towards bata
 - survive the competition. With market research one can understand the under-served
consumer segments and consumer needs that have not been met.
- consumer perception. It is an important aspect for industry. Perception is the
process by which people select, organize and interpret information to form a
meaningful picture of the world. Every day people are exposed to a great amount of
stimuli and not all stimuli attracts customers. People also forget whatever they have
come across.
Community - all bata community programme are aligned to united nations sustainable
development goals.
- one of the community activity of the company that oarganized by abta is The Bata
Children’s Program (BCP) undoubtedly the largest and most significant community
activity
- The BCP brings together all bata community initiatives focsed on helping
disadvantaged children under one umbrella, allowing for greater cohesion and impact.
- brighter future, in partnership with local people and instituitions
- community activities are outlined as follows – Bata Children’s Program, Rural Sales
Program, Vocational Skills Training, Aquarella, Women’s Empowerment Initiatives
- Sustainability vision, to remain the most respected footwear company by being
socially and environmentally responsible in our operations and a credit to every
community in which we operate today and for generations to come
Shareholders - commonly reffered to as a stockholder, is any person,company or instuition that
owns at least one share of company’s stock.
- in Bata’s Company, there are nine shareholders. One of them is International
Footwear Distributors SARL, with 5,685,866 equities for 75.2% as the most sharing to
the company. And the least sharing is AKD Investment Management Ltd. with 377
equities with 0.0050%.

Supplier - more than 170 supplier in China and India were internally audited against Bata
Supplier Code of Conduct
- Bata uses an independent testing inspection and certification company to ensure
that all supplier meets its specification
- Bata works woth suppliers in Europe and Asia who manufacture shoes and accessory
products on our behalf
- BATA SUPPLIERS
Bata works with carefully selected suppliers in Europe (Albania,
Czech Republic, Italy, Macedonia, Romania and Spain) and in
China and Vietnam. Approximately 60% of suppliers have worked
with Bata for more than five years, 40% of suppliers have worked
with Bata for between two and five years, and 10% of suppliers
have worked with Bata for less than two years
- Bata requires that supplier do not use any form of forced labour, harassment, abuse
or corporal punishment in its dealingwith employees
- Supplier may employ persons aged between 17 and 18 years for light duties,
provided there is no risk to the young persons well-being, education, physical or
psychological pr moral or social development. Under no circumstances may suppliers
employ persons under the age of 16 years.
Trade union - The union is progressing by creating confidence among the workers about its ability
to manage workers’ relations. This is the main reason that there is no other rival union
 in the unit an AITUC (All India Trade Union Congress) has its hold on the workmen
since 1953
NGO - Bata Women and Youth of Zimbabwe project launched in collaboration with NGO,
African Women in Developing Economies. 150 women now operate as Bata
merchants selling footwear to rural communities.
- to understand issues relating to child labour and homeworking in the leather
footwear supply chains of Southern India

Conclusion

1. Bata build their business in collaboration with stakeholders, based on trust, teamwork, honesty and
mutual respect and we uphold the principles of entrepreneurship, teamwork and rewarding then based
on performance