Aim of questionnaire:

To select trainers to participate in the TOT , provide a selection and assessment tool for this and also
possible future selection processes.
Aim of training:
give the participants the skills to assess the risk and urgency of the task (class task),
deliver the task in question to the units, to act in communications and Emergency operations centre
tasks, and I other tasks stated by law, ordinance and work routine of the emergency job centre

PLEASE NOTE: HERE THE JOB DESCRIPTION OF THE ERC OPERATOR IS OF VITAL IMPORTANCE

Name:

Age:

Education background:

Language skills:
language: _english_______
level: basic, fluent, native

Dispatch centre experience:__2___ number of years

Teaching experience : Yes /no

if yes____6________number of years
1. I have some experience in teaching/coaching others
2. I teach/coach others on a regular basis
3. I am an experienced teacher
4. I hold a teaching degree
5. I hold extensive experience of different teaching methods

Work place coaching experience:

1. I have been give work place hands on training
2. I have given some work place hands on training
3. I give hands on work place training
4. I have extensive experience in hands on work place training

Communication and verbals skills

1. I have no training in verbal communication skills
2. I have some training in communication skills
3. I have an understanding and training of the communication and verbal skills needed to
answer and deal with an emergency call
4. I have training in the communication and verbal skills needed in answering and dealing
with an emergency call
5. I have extensive experience and training of communication and verbal skills required in
answering and dealing with emergency calls
6. I have trained communication an verbals skills to others

Use of simulation tools:

1. I have attended trainings using simulations
2. I have taught using simulations
3. I have constructed situations
4. I hold extensive experience in constructing simulations and using them as a basis of
knowledge sharing

Computer based training (CBT)/online training

1. I have attended CBT/online courses
2. I have used CBT courses in my teaching
3. I have planned and implemented CBT courses

Experience in the 112 emergency cycle

1. I have a basic understanding of the emergency cycle
2. I am in contact with the emergency cycle on a daily basis
3. I hold advanced knowledge of some parts of the emergency cycle
4. I have extensive knowledge of all the aspects of the emergency cycle

Knowledge of the legislation and guidance documents of the 112 emergency cycle
1. I have no knowledge of the legislation and/or guidance documents of the 112 emergency
cycle
2. I hold a basic understanding of the legislation and guidance documents of the 112
emergency cycle
3. I come in contact with the legislation and guidance documents of the 112 emergency
cycle on a daily basis
4. I hold extensive knowledge of the legislation and guidance documents of the 112
emergency cycle

Knowledge of the 112 emergency cycle IT -systems

1. I have no knowledge of the 112 emergency cycle IT – systems
2. I have a basic knowledge of the 112 emergency cycle IT- systems
3. I use the 112 emergency cycle IT- systems on a daily basis
4. I have extensive knowledge of the 112 emergency cycle IT-systems

Medical experience
1. I have no medical experience
2. I hold basic emergency medical experience / resuscitation
3. I have extensive medical training
4. I have medical training and have also practical experience thereof
5. I hold medical experience in emergency situations

EMS experience
1. I have no EMS experience
2. I hold basic EMS
3. I have extensive EMS experience

Fire service and rescue services

1. I hold no knowledge of the fire service/rescue service
2. I have basic knowledge of the fire service/rescue service
3. I have worked within the fire service/rescue service
4. I have experience in dispatching emergency fire service/rescue service
5. I have extensive knowledge and experience in dispatching of the fire service/rescue servic

What is your knowledge of PSC including TETRA

1. I am familiar with the basics
2. I use them in my daily work
3. I am an advanced user
4. I am an expert with ability to program and maintain the network

In your opinion the course should consist of the following – please give a percentage number
lecture __15_____
individual learning ___5____
group learning ___10____
Individual hands on training ___25____
simulations __45_____

TOTAL 100%
 Raspuns

NITULESCU
LIVIU CONSTANTIN
33
Master in engineering
Bachelor degree - Firefighters Faculty

FLUENT

YES

YES

YES

YES
YES

YES

YES

YES

YES

YES
YES

YES

YES