Day 1 Consultancy, School, Ties, Methodology, Our Centers, Contact us, Calibration. Personal Introduction, Passage Reading - Activity Sheet (Four Day 2 Friends), Vocabulary. Sentences, Kinds of Sentences, Describe me in 1 min., Vocabulary, Day 3 Practice PI. Noun, Kinds of Noun, Passage Reading - Activity Sheet (Faith in Day 4 God), Vocabulary.
Day 5 Noun (Number), Practice PI, Exercise on Noun, Vocabulary.
Noun (Gender), Gerund, Describe me in 1 min., Passage Reading - Day 6 Activity Sheet (The Woodman).
Day 7 Pronoun, Describe me in 1 min., Vocabulary, Picture Crossword.
Passage Reading - Activity Sheet (The Chibchas), Kinds of Pronoun Day 8 & how to recognize them, Exercise on Pronoun, Describe me in 1 min.
Day 9 Exercise on Pronoun, Vocabulary, Adjectives, Describe me in 1 min.
Passage Reading - Activity Sheet (The Sleeping Warrior), Kinds of Day Adjectives & how to recognize them, Exercise on Adjectives, 10 Describe me in 1 min. Practice PI, Vocabulary, Describe the Options, Comparisons of Day Adjectives, Formation of Adjectives, Irregular Comparison, Picture 11 Crosswords. Listening Skill & Classroom Activity - Sound recording from Day Newspaper & discussing the headline of that day**, Direction test, 12 Describe the person sitting beside you. Day Verb, Kinds of Verb, Transitive and Intransitive Verb, Exercise on 13 Verb, Storytelling (The Thirsty Crow). Day Finite and Infinite Verb, Exercise on Verb, Conversation - Invitation, 14 Meeting, Sharing Information, **. Day Calibration by the Faculty. 15 Day Story telling (The Fox and the Grapes), Vocabulary, Revision and 16 test on Verbs. Day Regular and Irregular Verbs, Revision and test on Verbs, Easy 17 Extempore (Eg: Festivals, Cricket, etc.), Picture Crossword, **. Day Adverb, Kinds of Adverb, Exercise on Adverbs, Vocabulary, 18 Autobiography telling (Autobiography of a Cricket Player). Interrogative and Relative Adverbs, Exercise on Adverbs, Easy Day Extempore (Eg: Joker, Fast Food, etc.), Exercise on Listening skills 19 on Dialogues. Autobiography telling (Autobiography of a Coin), Vocabulary, Day Advance Extempore (Eg: My Country, My School life, etc.), Exercise 20 on Listening skills on Dialogues. Easy Extempore (Eg: Chocolate, Soldier, Train, Radio, etc.), Day Listening Skills (Play CDs from Chill Zone), Revision and Test on 21 Adjectives. Day Vocabulary, Advance Extempore (Eg: My Favorite Movie, Load 22 Shedding, etc.), Listening skills (Practice from Activator). Day Vocabulary, Personal Interviews, Picture Crosswords. 23 Revision on Noun, Pronoun, Verb, Adjectives, Adverb. Advance Day Extempore (Eg: My City, Book Fair, My First day in School/College 24 etc.), Listening skills (Practice from Activator). Day Evaluation. 25 Month 2
Day 1 PI Practice, Newspaper Reading, Auxiliary, Vocabulary.
Pronunciation Drill, Newspaper Reading, Auxiliary (be, have), Day 2 Vocabulary, Extempore (Proverbs). Modals, Functions of Modals, PI Practice, Vocabulary, Auxiliary, Day 3 Story Development. Pronunciation Drill, Newspaper Reading, Vocabulary, Tongue Day 4 Twisters, Extempore (Proverbs). Function of Auxiliary, Exercise on Modals, Mock Interviews, Day 5 Vocabulary, Story Development. Newspaper Reading, Vocabulary, Extempore (Proverbs), Day 6 Pronunciation Drill, Tongue Twisters. Tense, Kind of Tense. Simple past, simple present tense. Practice Day 7 PI, Vocabulary, Tongue Twisters. Newspaper Reading, Vocabulary, Extempore (Proverbs), Day 8 Pronunciation Drill, Story Development. Simple future tense, Exercise on Tense, Tongue Twisters, Day 9 Calibration. Day Newspaper Reading, Vocabulary, Pronunciation Drill, Role Play. 10 Day Present Continuous and Past Continuous Tense, Vocabulary, Role 11 Play. Day Practice PI, Newspaper Reading, Vocabulary, Pronunciation Drill, 12 Tongue Twisters. Day Future Continuous Tense, Exercise on Tense, Vocabulary, Role Play. 13 Day Conversation (daily routine), Newspaper Reading, Vocabulary, 14 Pronunciation Drill, Tongue Twisters. Day Present Perfect Tense, Exercise on Tense, Vocabulary, Role Play. 15 Day Newspaper Reading, Vocabulary, Pronunciation Drill, Tongue 16 Twisters, Story Development. Day Past Perfect and Future Perfect Tense, Exercise on Tense, 17 Vocabulary, Practice PI. Day Newspaper Reading, Vocabulary, Practice PI. Calibration by the 18 Faculty. Day Present Perfect Continuous, Exercise on Tense, Vocabulary, Role 19 Play. Day Practice PI, Interview Skills, Knowing BPO/CC, Vocabulary. 20 Day Past Perfect Continuous and Future Perfect Continuous tense, 21 Exercise on Tense, Vocabulary, Practice PI, Role Play. Day Exercise on Tense, Preposition, Kinds of Preposition, Rules of 22 Preposition Usage, Vocabulary, More about BPO/CC. Day Interview Skills, Rules of Preposition Usage, Vocabulary, 23 Pronunciation Drill, Tongue Twisters. Day More about BPO/CC, Vocabulary, Exercise on Prepositions. 24 Day Evaluation. Formation of HPB. 25 Month 3
Day 1 Vocabulary, Group Discussion, Appropriate Prepositions.
Newspaper Reading, Pronunciation Drill, Body Language, Advance Day 2 Extempore (Eg: Dowry System, Population Explosion, etc.).
Day 3 Vocabulary, GD, Appropriate Prepositions.
Advance Extempore with Voice Recording (Eg: Healthy Diet, Day 4 Globalization, etc.), Tongue Twisters, Vocabulary, **. Conjunction, Kinds of Conjunction, Coordinating Conjunction, Day 5 Exercise on Conjunction, Vocabulary, GD. Advance Extempore with Voice Recording (Eg: Global Warming, Day 6 Poverty Alleviation, etc.), Mock Interviews, Tips on Body Language, Vocabulary. Classification of Subordinating Conjunction, Correlatives, Exercise Day 7 on Conjunction, GD, Tips on Body Language, Vocabulary. Day 8 Vocabulary, Pronunciation Drill, Call Simulation, Advance Extempore with Voice Recording (Eg: Women Liberation, Indian Cinema, etc.).
Day 9 Calibration by the Faculty.
Day Vocabulary, Voice Change, Debate. 10 Day Vocabulary, Pronunciation Drill, Call Simulation, GD. 11 Day More Exercise on Voice Change, PI practice, Vocabulary, Mock 12 Interview. Day Intonation (Accelerator), Vocabulary, Debate, Advance Extempore 13 with Voice Recording (Eg: Urbanization, Brain Drain, etc.). Day Use of Passive Voice, Changing the Voice of Verb, Vocabulary, 14 Debate. Intonation (Accelerator), Vocabulary, Pronunciation Drill, Advance Day Extempore with Voice Recording (Eg: Punctuality, Problem of Sum, 15 etc.). Day Exercise in Active and Passive Voice, Vocabulary, Interview Skills. 16 Day Inflection, Vocabulary, Imaginative Topics, Pronunciation Drill. 17 Day Calibration by the Faculty. 18 Day Vocabulary, Imaginative Topics, Advance Extempore with Voice 19 Recording (Eg: Discipline, Internet, etc.), Exercise on Tense. Day Accent Neutralization, Vocabulary, Advance Extempore with Voice 20 Recording (Eg: Future of English in India, National Integration, etc.). Day Pronunciation Drill, Debate, Interview Skills. 21 Accent Neutralization (Jaw Exercise), Vocabulary, Mock Interview, Day Advance Extempore with Voice Recording (Eg: Outsourcing, Wild 22 Life Conservation, etc.). Day Interview Skills, Accent Neutralization (Alphabet Pronunciation), 23 Newspaper Reading and Voice Recording. Day GD, Tips on good GD, Small talk, Newspaper Reading and Voice 24 Recording. Day Evaluation. 25 Month
Day 1 More tips on good GD, Words often Misused, Vocabulary.
Day 2 Pronunciation Drill, Accent Neutralization (Alphabet Pronunciation), Voice Recording (Routine), Vocabulary. -4 Day 3 Discussion Etiquette, GD, Words often Misused, Vocabulary. Accent Neutralization (American Sounds), Vocabulary, Voice Day 4 Recording (Festivals). More tips on good GD, Words often Misused, Vocabulary, Errors in Day 5 Noun. Accent Neutralization (American Sounds), Vocabulary, Voice Day 6 Recording (My Hobbies). More tips on good GD, Improving Communication Skills, Day 7 Vocabulary, Errors in Noun, and Errors in Pronoun. Accent Neutralization (Syllable Stress), Vocabulary, News paper Day 8 reading with voice recording. Leadership & Coordinating Skills, Vocabulary, GD, Errors in Day 9 Pronoun. Day Calibration by the Faculty. 10 Day Accent Neutralization (Word Stress), Vocabulary, News paper 11 reading with voice recording. Day Vocabulary, GD, Errors in Adjectives. 12 Day Accent Neutralization (Word Stress), Vocabulary, Voice Recording 13 (My Ambition). Day Vocabulary, GD, Errors in Verbs. 14 Day Accent Neutralization (Word Stress), Vocabulary, Voice Recording 15 (My Favorites). Day Vocabulary, GD, Errors in Verbs. 16 Day Vocabulary, The rules of Selling, Voice Recording. 17 Day Vocabulary, Errors in Prepositions, HR Questions. 18 Day Vocabulary, The rules of Selling, Voice Recording. 19 Day Calibration by the Faculty. 20 Day Tense that Confuse, HR Questions, Vocabulary. 21 Day Vocabulary, Telemarketing, Voice Recording. 22 Day Vocabulary, Tense that Confuse, HR Questions. 23 Day Vocabulary, Telemarketing, Voice Recording. 24 Day Evaluation. 25
Voice & Accent
BPO, ITES, outsourcing vs. off shoring. Offshore, near shore & Day 1 onshore outsourcing Why outsourcing? Countries with BPOs, More about BPOs, BPO vs. Day 2 Call Centers.
Day 3 Customer Management & Relationships.
Day 4 Communication with customers
Day 5 Active reading and listening
Day 6 Managing difficult customers
Day 7 Revenue generation, cross-selling skills, interaction and wrap-up
Day 8 CRM software
Day 9 Speech sounds, voiced & unvoiced consonants
Day 10 P, B, T, D, K, G
Day 11 S, SH, Z, ZH
Day 12 V, W, TH
Day 13 Accent neutralization, tongue twisters
Day 14 Jaw/Mouth exercises.
Day 15 Free speech and extempore.
Day 16 Syllable, word & sentence stress.
Day 17 Voice modulation and intonation.
Day 18 Accent training, Voice recording.
Day 19 Accent training, Voice recording.
Day 20 Cultural awareness - United States of America.
Day 21 Cultural awareness - United States of America.