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Electricity
Balance on last bill - 28 Feb 2017 £317.05 You used
Your payments £317.05 CR 27.2 kWh on this bill
£100.00 CR on 27 Mar 17 £217.05 CR on 03 Apr 17
27 kWh this time last year
On this bill £396.42
f
Electricity charges - see back for info £378.73 Electricity average for last year is based on actual reads.
Discounts £1.19 CR
Paperless Billing £1.19 CR
VAT at 5% on £377.54 £18.88
Please pay now £396.42
We'll tell you if you could save money again on every bill. We may withdraw our fixed price tariffs from sale at any time without warning, so
the savings shown above may no longer be available. Savings are calculated by comparing the personal projection above with 12 months on
our cheapest tariff for you. Electricity calculations based on your estimated use. Includes VAT at 5%. Remember - if you switch tariffs, your
terms and conditions may change significantly. E.ON EnergyPlan prices may change at any time. More information about your tariff can be
found in the 'About your tariff' section. Remember - it might be worth thinking about switching your tariff or supplier.
FAS/D1/S6/20
To get a large print, talking or Braille bill, call 0800 051 2193 Your bill The details 2 of 4
About your tariff You can use this info to compare your tariff with other tariffs Other ways to get in touch
Electricity Write E.ON, Customer Service Centre, PO Box 7750,
Nottingham, NG1 6WR.
Name E.ON EnergyPlan Minicom 0800 056 6560 textphone suitable for deaf
Paying by On receipt of bill customers.
Tariff ends No end date Moving home? Please read your meter, then go to
eonenergy.com/moving or call us on
Exit fee No exit fee if you switch supplier 0345 303 3020
Estimated use in the last 12 months Bereavement Support Team: Our dedicated team
of advisers are here to help on 0333 202 4841.
Day 6,314 kWh
Night 2,610 kWh Emergencies
Total 8,924 kWh Smell gas? Call 0800 111 999 - open 24/7
For electricity at Flat 33 Regal Court 72 Bishopsgate Street Birmingham B15 1EJ Power cut? Call FREEPHONE 105 - open 24/7
Supply details
Meter readings E = estimate
Electricity supply number:
Electricity readings 02 811 004
S 14 6000 1868 375
Period Meter no. Previous Present Rate kilowatt hours
28 Feb 17 to 26 Apr 17 D08W514082 27490 E 28573 E Day 1083 Electricity distributor Western Power Distribution West Mid
plc, Pegasus Business Park, Heard Way, Near East Midlands
28 Feb 17 to 26 Apr 17 D08W514082 12886 E 13351 E Night 465 Airport, Castle Donnington, DE74 2TU
26 Apr 17 to 30 May 17 D08W514082 28573 E 29219 E Day 646
26 Apr 17 to 30 May 17 D08W514082 13351 E 13628 E Night 277 Independent help and advice
To 'Know Your Rights' and for free, confidential and
impartial advice visit citizensadvice.org.uk/energy
The details CR = credit
You can also call the Citizens Advice consumer
helpline on 0345 404 0506.
Electricity charges
E.ON EnergyPlan
Do you have a complaint?
Contact us because we're passionate about putting
Usage charges £212.11 it right.
28 Feb 2017 to 26 Apr 2017 Day 1083 at 16.67p each £180.54 Resolving your complaint. Phone: 0345 052 0000,
email via eonenergy.com/contact, or write to
28 Feb 2017 to 26 Apr 2017 Night 465 at 6.79p each £31.57 Customer Service Centre, E.ON, PO Box 7750,
Standing charges £0.00 Nottingham, NG1 6WR. Our customer care team are
trained to resolve most things straight away. If
Usage charges £144.07 they can't, they'll connect you with our Resolution
26 Apr 2017 to 30 May 2017 Day 646 at 18.7p each £120.80 Team, who'll fix the problem. We aim to resolve
nine out of ten complaints within two days.
26 Apr 2017 to 30 May 2017 Night 277 at 8.4p each £23.27 Reviewing your complaint. If you're not satisfied,
Standing charges £22.55 you can ask for a review of your case. We'll look
into how we've handled it and decide whether we
28 Feb 2017 to 29 May 2017 91 days at 24.78p £22.55 should do anything differently. You can contact
You'd save £33.36 a year (excluding VAT) on your electricity standing charge if you paid by Fixed Citizens Advice consumer services for independent
Monthly Direct Debit help and advice at any time during your complaint.
If we've not resolved your complaint within 8
Total charges weeks or we've sent you a deadlock letter, you can
contact Ombudsman Services: Energy on
Total electricity charges (excluding any discounts and VAT) £378.73 0330 440 1624, email osenquiries@os-energy.org,
visit ombudsman-services.org/energy or write to
PO Box 966, Warrington WA4 9DF. This is an
independent, free of charge service. Their decision
is legally binding on us, but not on you.
E.ON Energy Solutions Limited Registered Office: Westwood Way, Westwood Business Park, Coventry, CV4 8LG.
Registered in England & Wales, No: 3407430.
GPP/D1/S6/20
Your bill The details 3 of 4
Date 30 May 2017
How to pay
Telephone/internet banking
o
Tell your bank: our bank sort code 60-80-09, our bank account number
36166103 and your E.ON account number 0141 1088 7110.
At a bank
t
Pay by cash or cheque at your bank or NatWest (other banks may charge).
Make cheques out to 'E.ON' and write '0141 1088 7110' (your account number) on the back.
u
By post
Make cheques out to 'E.ON' and write '0141 1088 7110' (your account number) on the
back. Post cheques with this slip to E.ON, PO Box 123, Nottingham, NG1 6HD . Please
don't send us cash through the post.
y
By debit or credit card
Visit eonenergy.com/paybill or call us on 0345 052 0000.
+ p
158
£ 396.42
Printed by Vertex Billing Services 01925 465001
Cash
Signature
••c1&•A••q•?S•Bv•
6331260141108871104 Cheque
Collection A/C, E.ON Energy Solutions Limited
Date
57-84-64 £
Please do not write below this line or fold this payment slip