CLIENT SATISFACTION SURVEY

CONDUCT OF CLASSROOM OBSERVATION

In our strong desire to continue providing quality service, the Schools Division Office - Las Piñas
City would like to seek your help in evaluating the above-mentioned service/s. This evaluation is very
valuable in our commitment to continually improve our systems and processes to ensure client
satisfaction and therefore provide world-class service.

Part 1.Client Profile

Name (optional): __________________________________________
Position : __________________________________________
School: __________________________________________

Part 2. Evaluation of Services

Directions: Check the appropriate column that corresponds to your answer.

4 3 2 1
Indicators Very satisfied Dissatisfied Very dissatisfied
(MgaPanuntunan) Satisfied
(Lubosnakasiya (Hindi kasiya- (Lubosnahindikasiy
(Kasiya-siya)
-siya) siya) a-siya)

1. Informs teacher before the actual

observation
(Ipinaalamsagurobagoangaktwalnaobserbasy
on)
2. Uses DLL to follow the flow of lesson
(Gumagamit ng DLL sapagtuturo)
3. Provides suggestions for
Improvement
(Nagbibigay ng mungkahi para saikauunlad)
4. Knowledgeable on teaching
approaches and strategies
(Sapatangkaalamansapamaraangpagtuturo)
5. Finishes the class period
(Natatapossatamangoras)
6. Shows genuine concern to teacher
observed
(Nagpapamalas ng malasakitsaguro)
7. Provides constructive criticisms
(Nagbibigay ng konstraktibongpuna)
8. Shows professionalism
(Nagpapamalas ng propesyonalismo)
9. Expresses motivating spirit
(Nagpapahayag ng
nakagaganyaknakalooban)
10. Your overall satisfaction
(Angiyongkabuuangkasiyahan)

Please suggest ways to further improve our service.(Maaringmagmungkahi ng iba pang

paraanupanghigitnamapataasangkalidad ng serbisyo).
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