Professional Documents
Culture Documents
Sangeeta Trehan
May, 2018
In India too, we know 2017 was not the best year for jobs in IT and tech
companies. One of the top employment generators until a few years ago, India’s
$160 billion IT industry laid off more than 56,000 employees in 2017.
(https://qz.com/1152683/indian-it-layoffs-in-2017-top-56000-led-by-tcs-infosys-
cognizant/) Companies like Cognizant, Wipro, HCL, Tech Mahindra and even
TCS too had to hand over pink slips to scores of their employees at various levels.
Many startups and tech companies like LeEco, Aircel, Snapdeal, YepMe and
Craftsvilla had to cut jobs last year 2017, especially in the first half
(https://economictimes.indiatimes.com/slideshows/work-career/5-tech-companies-
in-india-that-cut-jobs-in-2017/bad-news/slideshow/57575336.cms).
On the other hand, digital leaders are investing heavily in AI and machine learning.
According to a survey of UK digital leaders by Deloitte late last year, 85 per cent
of UK businesses plan to invest in artificial intelligence and the internet of things
by 2020 (https://www2.deloitte.com/uk/en/pages/press-releases/articles/deloitte-
survey-almost-nine-in-ten-uk-businesses-to-invest-in-artificial-intelligence-by-
2020.html). So welcome to the Fourth Industrial Revolution as we increase the
By 2025, over 250 million young people will enter the Indian workforce. AI and
ML have huge opportunities in India
http://www.rediff.com/business/interview/the-huge-opportunity-for-india-in-
machine-learning-and-ai/20170517.htm. At the same time, these changing
technology contours have changed the nature of jobs. For instance, noting this
major shift in Genpact, Tiger Tyagarajan, CEO and president of Genpact told ET
earlier this year that 90% of the jobs that had existed in the company five years ago
didnot exist in 2018. “So the work we do with GE (its erstwhile parent) today, 90%
is not the work we used to do earlier. The size of the relationship has not changed
much but the work has completely changed.”
(https://economictimes.indiatimes.com/tech/software/india-wont-lose-edge-with-
rise-of-ai-machine-learning-genpact ceo/articleshow/62374074.cms). As India
prepares itself to enter the Fourth Industrial Revolution, we need to ask a few
questions: how does this bear upon higher education in the country, what are the
skills needed in the digital age and are we designing and offering the “right”
programmes for the current and future generation of learners, workers and
entrepreneurs? These questions require much soul-searching among the college
leaders, University administrators and faculty alike with no simple yes/no answers.
But it is pertinent, and relatively easier, to make a few remarks from the students’
perspective here. As T V Mohandas Pai, former HR head and ex-Chief Financial
Officer of IT major Infosys, already advised the engineering undergraduate
students, the students must acquire skill and expertise by pursuing a master’s
degree with specialization (https://telecom.economictimes.indiatimes.com/news/it-
companies-may-cold-shoulder-btech-only-techies-in-future-says-mohandas-
pai/59035739). And this applies even more in the context of management
education. Being a BBA and BCom without any specialist skills would not be
much useful, if you are planning to join the workforce or even so, start your own
venture soon. A master’s programme MBA could certainly be a distinguisher. As
for Delhi, Gurgaon or Delhi NCR, for that matter, there is much choice but the
quality is not consistent across institutions and their various programmes. Thus,