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158 Correspondence / American Journal of Emergency Medicine 36 (2018) 134–168

29 June 2017 The dissemination of a questionnaire was addressed to the 110 par-
ticipants of the previous REDCONLAB study [7], asking for the number of
http://dx.doi.org/10.1016/j.ajem.2017.07.031 PCT requested by ED clinicians and attended patients in ED for the year
2016. There were also asked for the price of a PCT test (reagent) and if
PCT demand was restricted.
References PCT requested per 1000 ED admissions was calculated and com-
pared between laboratories with restricted and with free availability
[1] Wright G, Causey S, Dienemann J, Guiton P, Coleman FS, Nussbaum M. Patient satis-
faction with nursing care in an urban and suburban emergency department. J Nurs
for PCT demand. The average reagent price was calculated. We also cal-
Adm 2013;43:502–8. culated how many PCT tests would have been not ordered if in labora-
[2] Chrystyn H, Small M, Milligan G, Higgins V, Gil EG, Estruch J. Impact of patients' sat- tories where the request was not restricted would have had the same
isfaction with their inhalers on treatment compliance and health status in COPD.
figures as the ones where it was, and the potential economical savings
Respir Med 2014;108:358–65.
[3] Cleary PD, McNeil BJ. Patient satisfaction as an indicator of quality care. Inquiry through the average price of the reagent.
1988:25–36. All analyses were performed using SPSS Inc. for Windows, Version
[4] Taylor C, Benger J. Patient satisfaction in emergency medicine. Emerg Med J 2004;
21.0. (Chicago, SPSS Inc.). Descriptive statistics were generated for
21:528–32.
[5] Welch SJ. Twenty years of patient satisfaction research applied to the emergency de- test-utilization rates.
partment: a qualitative review. Am J Med Qual 2010;25:64–72. The difference between restricted-PCT group and free availability
[6] Pines JM, Iyer S, Disbot M, Hollander JE, Shofer FS, Datner EM. The effect of emergen- PCT group was calculated by way of a U Mann-Whitney.
cy department crowding on patient satisfaction for admitted patients. Acad Emerg
Med 2008;15:825–31. 65 laboratories participated in the study. In 8 (12.3%) laboratories
[7] Mowen JC, Licata JW, McPhail J. Waiting in the emergency room: how to improve PCT was not available for its request. PCT/1000 ED admissions in the re-
patient satisfaction. Mark Health Serv 1993;13:26. maining 57 laboratories was 21.89 (35.19). There was a dispersion of
[8] McNeill JA, Sherwood GD, Starck PL, Thompson CJ. Assessing clinical outcomes: pa-
tient satisfaction with pain management. J Pain Symptom Manag 1998;16:29–40. the indicator results (Fig. 1).
[9] Zolnierek KBH, DiMatteo MR. Physician communication and patient adherence to 32 (56.1%) laboratories conformed the free availability and 25
treatment: a meta-analysis. Med Care 2009;47:826. (43.9%) the restricted PCT availability group, showing lower request
[10] Chang BP, Sumner JA, Haerizadeh M, Carter E, Edmondson D. Perceived clinician-pa-
tient communication in the emergency department and subsequent post-traumatic
(7.5; 11.0 vs 32.7; 36.4) (P b 0.05). Fig. 2 shows the demand for PCT in
stress symptoms in patients evaluated for acute coronary syndrome. Emerg Med J both groups.
2016;33:626–31. 46 laboratories reported the price of the reagent. The average price
[11] Ong LM, De Haes JC, Hoos AM, Lammes FB. Doctor-patient communication: a review
was 9.44$. Taking into account this reagent price 1,346,406$ were
of the literature. Soc Sci Med 1995;40:903–18.
[12] Williams S, Weinman J, Dale J. Doctor–patient communication and patient satisfac- spent in one year, to measure a total of 142,644 PCT requested from
tion. Fam Pract 1998;15:480–92. ED that attended a total of 4,692,340 medical admissions in one year.
[13] Stewart M, Brown JB, Boon H, Galajda J, Meredith L, Sangster M. Evidence on patient-
62,972 PCT tests could have been not measured if the demand in the
doctor communication. Cancer 1999;3:25–30.
[14] Lee RT, Ashforth BE. On the meaning of Maslach's three dimensions of burnout. J free availability group would have been the same as in the restricted-
Appl Psychol 1990;75:743–7. availability counterpart, with potential savings of 594,390$.
[15] Kahill S. Symptoms of professional burnout: a review of the empirical evidence. Can The cost benefits for the PCT request are still uncertain, especially in
Psychol 1988;29:284.
[16] Shanafelt TD, Dyrbye LN, West CP. Addressing physician burnout: the way forward. ED because there is much more variation in clinical evaluation and in
JAMA 2017. the decision to give antibiotics, as compared to the intensive care unit
[17] Bonde JPE. Psychosocial factors at work and risk of depression: a systematic review [4]. Clinical assessment in patients with suspected bacterial infection
of the epidemiological evidence. Occup Environ Med 2008;65:438–45.
[18] Turnipseed DL. Anxiety and burnout in the health care work environment. Psychol with low risk of sepsis may be variable, and therefore the clinical bene-
Rep 1998;82:627–42. fits of adding PCT to standard clinical practice are uncertain and also un-
[19] Spickard Jr A, Gabbe SG, Christensen JF. Mid-career burnout in generalist and spe- certainty remains around whether reductions in resource use [3,8]
cialist physicians. JAMA 2002;288:1447–50.
[20] McCarthy DM, Ellison EP, Venkatesh AK, et al. Emergency department team commu-
would be applicable to generalized ED clinical practice [4]. In fact the
nication with the patient: the patient's perspective. J Emerg Med 2013;45:262–70. lack of consistent scientific evidence together with the relatively high
[21] Koeske GF, Koeske RD. Construct validity of the Maslach Burnout Inventory: a critical test costs do not allow for the addition for PCT testing to standard clin-
review and reconceptualization. J Appl Behav Sci 1989;25:131–44.
ical practice without a clear guidance or protocol on its use [5].
However our results show that there is a high PCT demand, high ex-
penses and variable demand. In fact, in 12% of laboratories, the test was
Procalcitonin in the ED: A potential expensive not available for its request, and the request ranged from 0.8 to 305.7
over-request that can be modulated through tests per 1000 ED admissions. Also the money spent was high on a
institutional protocols test whose benefit of its use in ED is still not clearly demonstrated.
Our research also shows that vetting of restricted tests by applying gat-
ing policies works in the PCT test.
Our study results show that laboratory professional can promote and
Procalcitonin (PCT) first appeared as a test to find out if bacterial in- preserve the cost-benefit in PCT testing [5]. The study has certain limita-
fection and to decrease the number and duration of treatments [1] as tions. We do not know if PCT is appropriately requested in every patient
well as the length of hospital stay [2]. Also benefits in duration in Emer- because we have not reviewed every medical record to verify if clinical
gency Department (ED) were reported [3]. However further cost-effec- suspicion supports the PCT request. The calculated economic savings
tiveness studies for adults and children with suspected bacterial were on the basis of the reagent price without considering other costs
infection presenting to the ED, resulted in only a small quality-adjusted and may not apply to other settings, since our laboratories belong to
life years (QALYs) gain compared with standard clinical practice alone the Public Health Network.
[4]. Economic analysis was also not conclusive as the costs of unneces- In conclusion, there were high expenses and requests for PCT in ED.
sary tests were not included in the study [4]. Moreover ED is a setting The request was lower in such ED where the PCT request was restricted.
with much more variation in clinical assessment and also in the decision Significant economic savings could be achieved if the request in the lat-
to give antibiotics when compared to intensive care unit [4,5]. ter would approximate to those with restricted criteria for PCT demand.
Previous Redconlab studies have reported differences in laboratory
requesting patterns in ED [6]. The aim of the research was to study ED Competing interest
PCT request, total expenses, effects of restricted criteria for its measure-
ment and potential economic savings. None declared.
Correspondence / American Journal of Emergency Medicine 36 (2018) 134–168 159

Fig. 1. Dispersion of the ratio of PCT requests per 1000 ED admissions. Scattered plots showing the PCT/1000 ED admissions for each laboratory.

Source of funding Ethical approval

None declared. Not applicable.

Fig. 2. Comparison of PCT/1000 ED admissions indicator regarding order. Boxplot for PCT/1000 ED admissions depending on the existence of PCT restrictions to be ordered.
160 Correspondence / American Journal of Emergency Medicine 36 (2018) 134–168

Acknowledgements Emilio Flores


Clinical Laboratory, Hospital Universitario de San Juan, San Juan de
Members of the REDCONLAB working group are the following: Alicante, Spain
Adolfo Garrido-Chércoles (Hospital Universitario de Donostia); Department of Clinical Medicine, Universidad Miguel Hernández,
Aida Pérez-Fuertes (Complejo Hospitalario Universitario de Ferrol); Elche, Spain
Amado Tapia (Hospital de Barbastro); Amparo Miralles (Hospital
de Sagunto); Ana Díaz (Hospital Universitario de La Princesa); Joaquín Uris
Ángeles Giménez-Marín (Hospital de Antequera); Antonio Menchen Department of Public Health, Universidad de Alicante, Alicante, Spain
(Complejo Hospitalario de Toledo); Arturo Carratalá (Hospital
Clínico Universitario de Valencia); Carmen Hernando de Larramendi Carlos Leiva-Salinas
(Hospital Severo Ochoa de Leganés); Carmen Mar-Medina (Hospital Department of Radiology, University of Virginia, Charlottesville, VA, USA
Galdakao-Usonsolo); Carolina Andrés-Fernández (Hospital General
de Villarobledo); Cesáreo Garcia (Hospital Universitario de Salaman-
On behalf of the Pilot Group of the Appropriate Utilization of Laboratory
ca); Consuelo Tormo (Hospital General de Elche); Cristina Santos
Tests (REDCONLAB) working group
(Hospital Rio Tinto); Emilia Moreno-Noguero (Hospital Can Misses);
Enrique Prada de Medio (Hospital Virgen de la Luz de Cuenca); Félix
16 June 2017
Gascón (Hospital Valle de los Pedroches, Pozoblanco); Fidel Velasco-
Peña (Hospital Virgen de Altagracia, Manzanares); Francisco
http://dx.doi.org/10.1016/j.ajem.2017.07.033
Miralles (Hospital Lluis Alcanyis, Xativa); J Carlos Garrido (Hospital
Universitario Marques de Valdecilla); Javier Aguayo-Gredilla (Hospi-
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pital General Universitario Gregorio Marañón); Mª Ángeles randomised, single-blinded intervention trial. Lancet 2004;363(9409):600–7. http://
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cia (Hospital Rio Carrión)); Mª Carmen Lorenzo-Lozano (Hospital PCT assay, BRAHMS PCT Sensitive Kryptor assay, Elecsys BRAHMS PCT assay, LIAISON
de Puertollano); Mª José Baz (Hospital de Llerena, Badajoz); Mabel BRAHMS PCT assay and VIDAS BRAHMS PCT assay). NICE Guid; 2015https://www.
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Sole-LLop (Hospital de Alcañiz); M Luisa Lopez-Yepes (Hospital [6] Salinas M, López-Garrigós M, Uris J, et al. Variation in laboratory tests ordered for pa-
Virgen del Castillo de Yecla); Marta Garcia-Collia (Hospital Ramon tients treated in hospital emergency departments. Emergencias 2014;26(6).
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y Cajal, Madrid); Martin Yago (Hospital de Requena); MC Martin-
lization of rarely requested tests in primary care in Spain. Biochem Medica 2015;
Fernández de Basoa (Hospital Nuestra Señora de la Candelaria, Tene- 25(3):410–5. http://dx.doi.org/10.11613/BM.2015.041.
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(Complejo Hospitalario San Pedro de Alcantara); Nuria Fernández-
doi:10.1111/j.1532-5415.2006.00643_2_1.x).
García (Hospital Universitario Rio Hortega-Valladolid); Oscar
Herráez-Carrera (Hospital C.H. La Mancha Centro); Pastora
Rodríguez (Hospital Universitario de A Coruña); Patricia Esteve
(Hospital Ernest Lluch); Pilar García-Chico (Hospital General Clustering-making model for diagnosis of
Universitario de Ciudad Real); Raquel Blázquez-Sánchez (Hospital acute coronary syndrome using PCA based on
de Móstoles); Ricardo Molina (Hospital Virgen de los Lirios, Alcoy); K-MICA algorithms
Santiago Prieto-Menchero (Hospital Universitario de Fuenlabrada);
Silvia Pesudo (Hospital La Plana); Tomas Pascual (Hospital Acute coronary syndrome (ACS) includes a variety of clinical condi-
Universitario de Getafe); Vicente Villamandos (Hospital Santos tions ranging from unstable angina and non-ST segment elevation
Reyes, Aranda del Duero); Vidal Perez Valero (Hospital Regional MI(NSTEMI) to ST segment elevation MI(STEMI). All patients diagnosed
Universitario de Malaga, Hospital Universitario Virgen de la with STEMI or NSTE-ACS, where the latter encompasses UA and
Victoria). NSTEMI, were identified [1,2].
Harrison et al. [3] presented multilayer perceptron to differentiate
Maria Salinas UA from MI. They have achieved a good predictive performance by
Clinical Laboratory, Hospital Universitario de San Juan, San Juan de using ECG findings while excluding Troponin level. Green et al. [4]
Alicante, Spain only investigated the ECG information for classifying ACS patients. The
Department of Biochemistry and Molecular Pathology, Universidad performance of the artificial neural network (ANN) and logistic regres-
Miguel Hernández, Elche, Spain sion was compared to decisions taken by physicians. The results show a
Corresponding author at: Clinical Laboratory, Hospital Universitario de relatively higher efficacy of logistic regression compared to the ANN.
San Juan, Carretera Alicante-Valencia, s/n, 03550 San Juan de Alicante, The collected data comprises the medical record of all patients who
Alicante, Spain. went to the emergency medical center of the Shahid Modarres Hospital.
E-mail address: salinas_mar@gva.es This record includes 99 patients having all 14 factors included in this
study (Table 1).
Maite López-Garrigós This study aims to diagnose the ACS disease using a hybrid intelli-
Clinical Laboratory, Hospital Universitario de San Juan, San Juan de gent system. System diagnosis used here consists of two phases: feature
Alicante, Spain selection and clustering methods. The feature selection phase is

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