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CA3 Error Troubleshooting

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If the message "Unable to load DLLs for communication adapter" appears while using
the CA3, perform the following steps: Uninstall the CA3 Toolkit through
Programs/Features (Windows 7 & 8). Then reinstall the toolkit through CA3 Toolkit
standalone installation or through the service tool installation package.

Wireless Communication Adapter 3 (WCA3) Use with Windows 8 and 8.1

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Due to changes in the Windows 8 and later operating systems, the WCA3 radio may not
work. Microsoft has disabled Ad-Hoc Network Discovery in Windows 8 and later
operating systems, which prevents the WCA3 from being discovered and displayed as a
selectable network connection. In some cases, the special setup and connection
procedure described below may permit the WCA3 radio to work. When using Windows 8
and later operating systems with the WCA3, these instructions replace the setup
instructions in the user manual.

Note: Even with these instructions, the WCA3 radio may still not work for some
combinations of radio and Windows versions. The 349-1206 international radio will
not work with Windows 8.1 because the radio does not broadcast a connection.

Perform the following steps:

Open the "Network and Sharing Center" through the Control Panel.
Select the "Set up a new connection or network" option.
Select the "Manually connect to a wireless network" option.
Click Next.
Enter the Network name. This is the SSID from the WCA3, which is "W-CA3" by
default.
Open a command prompt through the Start menu.
Type the following commands into the command prompt window, replacing <ssid>with
the SSID of your network:
To set the connection as an Ad-Hoc connection, enter:
netsh wlan set profileparameter <ssid> connectiontype=ibss
To connect to the wireless connection, enter the following, replacing <ssid>with
the SSID of your network:
netsh wlan connect <ssid>
When the connection completes, you should be able to configure the service tool in
a normal manner for use with the WCA3.

Non-English Calibration issue

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An issue has been discovered where certain calibrations may not be present as
expected in a non-English version of the service tool. If this issue occurs in a
non-English version of the service tool, try switching the service tool language to
English. This is a known issue and will be addressed in a future release.
For additional information:

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What's New
Troubleshooting Guide
Getting Started Guide
Note: Local language versions of the What's New and Troubleshooting Guide documents
are available in the Service Tool under the Help menu.

Open source licensing information

The service tool uses the following Open Source software. Please click on the links
below for more information:
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