Professional Documents
Culture Documents
1. Version Information
2. System Requirements
3. Version Compatibility
4. Special Instructions
5. Documentation
6. Training
7. Customer Support
8. New Features
9. Fixes
10. Open Problems
11. Legal Notices
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1 - Version Information
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///////// End of Version Information
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2 - System Requirements
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SPLM does not support any type of virtualization on the license machine (the
machine where you install the SPLM key.)
Define a SPLM license machine that can best provide uninterrupted license
management for Intergraph applications.
The SPLM license machine should be a stable, single node, hardware configuration
(such as a simple PC), with a static IP address. The license key installation
and license seat usage authentication depends on the information gathered from
the physical hardware.
The SPLM license system should be situated on the users'network where it can be
accessed by all systems that are running application software that relies on
the SPLM license machine for license management. Multiple SPLM license machines
can be used in the users' network as long as each system is a unique
system/installation.
If SLPM license machines are used to clone other hardware systems after the
license key has been installed then the license management will fail on the
cloned system. Each SPLM license system/installation requires its own unique
license key.
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///////// End of System Requirements
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3 - Version Compatibility
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///////// End of Version Compatibility
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4 - Special Instructions
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Installing SPLM
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The license software is delivered on SPLM media. You can also
download it from the Intergraph PPM Support Web site at
http://crmweb.intergraph.com
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Upgrading SPLM
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- If you currently have SPLM v11.00.17.00 installed on your license machine, you
can upgrade to
SPLM 2012 v12 directly, but you must generate a new machine ID and request a
new key after the upgrade.
- If you currently have SPLM 2008 v10 or previous version installed on your
license machine, you must
uninstall existing SPLM version prior to installing SPLM 2012 v12. You must
generate a SPLM v12
machine ID and request a v12 license key after you installed SPLM v12.00.05.00
on the license machine.
- SPLM 2012 v12 License Machine supports all previous versions of SPLM on Client
Machines.
- If you currently have SPLM v11.00.17.00 installed on your Client machine, you
can upgrade to
SPLM v12 directly. No need to uninstall / reinstall SPLM.
- If you currently have SPLM 2008 v10 or previous SPLM version installed on your
Client machine, you must
uninstall existing SPLM version prior to installing SPLM 2012 v12.
- SPLM Client machine cannot have a newer version of SPLM than is installed on
the SPLM license machine.
Note:
A special upgrade document is available with additional information how to minimize
downtime during the upgrade process. The document "Important Upgrade Info for
SPLM 2012" is available on eCustomer and eLicense sites.
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Helpful Hints
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- Getting Started
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To use the SPLM license manager software it is necessary to contact Intergraph
to obtain a license key. The license key will correspond to the number of
licenses purchased. It will be necessary to furnish the Machine Identifier file
- Generate Machine ID
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Machine ID is required from license machine to request a license key.
If SPLM 2012 v12 is installed on your license machine, you can run "Generate
Machine ID" from the Start > Programs > Intergraph SmartPlant License
Manager > Generate Machine ID. Select the Browse button and define the path
and filename for the Machine ID output file.
CAUTION:
After you send the machine ID to us, do NOT run Generate Machine ID
command again until the license key is installed. Running Generate Machine
ID again will invalidate the existing machine ID you sent to us and cause
the license key you receive not to install.
If you generate a new Machine ID after installing the license key, the
license machine will continue to work. However, you will have to supply
this new Machine ID to Intergraph when requesting a new or updated
license key.
- Restore Prohibited
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SPLM key files are stored on the license machine in the Windows
registry under:
HKEY_LOCAL_MACHINE\SOFTWARE\Intergraph\Pdlice_etc
DO NOT RESTORE this key or any of its sub-keys from a backup, as this
invalidates the data stored in these files and requires a new key to
be installed.
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Limitations
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- SPLM does not support any RAID or SAN configuration on License Machine.
- SPLM 2012 v12 license usage log file will not contain the domain name for
PDS products.
- SPLM doesn't support client and machines working behind a firewall application.
- SPLM license machine doesn't support multiple network devices such as NIC
team on a single system.
- EMBASSY Trust Suite by Wave Systems is not supported on the license machine.
One would get �[Reading Socket] Connection reset by peer� message when
reserving license. This software is often found on many of different Dell
laptops. One needs to remove this software on the license machine.
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//////// End of Special Instructions
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5 - Documentation
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Use the Help menu to access the Help files and Printable Guides for this product.
To suggest a change or to ask a question about the documentation, send an e-mail
message to PPMdoc@intergraph.com
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//////// End of Documentation
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6 - Training
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For current information on Intergraph training in general, use a World Wide Web
browser to connect to http://www.intergraph.com/training/.
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///////// End of Training
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7 - Customer Support
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For the latest Support Services information for this product, including solutions
to known software issues, use a World Wide Web browser to connect to
http://support.intergraph.com/.
To open service requests outside the U.S., please contact your local Intergraph
office.
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///////// End of Customer Support
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8 - New Features
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- CR 70851
A new counted type seat for the license key is now available for use by some
products.
- CR 73949
The Status window of the SPLM gui is now resizable.
- CR 105019
The SPLM GUI tag list for Test Reserve Seat command now displays the tag list
from the license key of the selected license machine.
- CR 105272
After upgrading the license machine software from v11 to v12, the License
Machine options in the GUI are available for use.
- CR 105385
Disabled the pdlice -Q and pdlice -N commands on the client machine.
- CR 106107
Disabled the pdlice -c command on the client machine.
- CR 106119
Disabled the pdlice -L command on the client machine.
- CR 107631
Added Chinese SLA to SPLM setup.
- CR 107667
Added GUI options for Test Seat Reservation and Test Seat Release using the
Current User registry settings to obtain the list of license machines.
- CR 108219
Stopped GUI from closing the "Install License Key" window when an invalid key
is entered.
- CR 109830
Added SPLM version to the machine id output file.
- CR 109850
Added GUI options to allow the creation of the registry settings under
Current User for Select License Machine and Remove License Machine commands.
- CR 109929
Removed requirement that pdlice_etc had to be exported if you were upgrading
the license machine and had already obtained a new license key for the new version
of SPLM.
- CR 112291
During installation the Log Product Usage setting is activated and the log
file name is defined. The log file name is located in the SPLM \bin directory and
is named loggingfileV12.txt.
WARNING: The log file could grow very large.
- CR 112292
During installation the Scavenge output file name is defined. The scavenge
file name is located in the SPLM\bin directory and is named scavengeV12.txt.
- CR 113587
The journal file for SPLM 2012 (v12) is now named SPLMv12journal. The
journal files will retain the v12 in their name when they are moved to the archive
folder by SPLM.
- CR 114468
Added Intergraph logo to the GUI.
- CR 118741
On the license machine added the ability for the user to define the number of
days to display the expiring license key message. The default is 45 days.
- CR 123163
On the license machine added the ability for the user to define the minimum
number of counted seats remaining on a tag in the license key before displaying a
warning message. The default is 100 counted seats.
- CR 124698
When you run setup for SPLM 2012 (v12) and SPLM 2010 (v11) is currently
installed on your machine, setup will display an upgrade message.
- CR 127456
When you run setup for SPLM 2012 (v12) and SPLM 2010 (v11) license machine is
currently installed on your machine, setup will display a warning message that the
existing license key will become invalid when you upgrade.
- CR 127603
Enhanced Audit Code to include information on new counted seats.
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///////// End of New Features
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9 - Fixes
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- TR 106992
Before installing a key, the client would get "License Key has Expired"
message from the license machine.
- TR 108765
When running the Repair option, the SPLM service was not stopped and
restarted correctly.
- TR 108984
If you enter the license machine with a space at the end, the SPLM gui will
crash when using the "Select License Machine for Client" command.
- TR 111113
In options to display the Key, i.e, Show Key Status or Status of Reserved
License, the SPPD tag includes an extra character.
- TR 113815
Changed error message in pdlice -l (display license machine) when there are
no license machines defined.
- TR 114996
The GUI options changed on license machine in same open session after
generating machine identifier.
- TR 115407
In the GUI Install Key command When the key contained tags for all tags, the
key was not displayed correctly in the field.
- TR 116195
Intergraph was misspelled in the Help About dialogue box.
- TR 120421
The content on SPLM Help About should be read only.
- TR 124986
In the GUI Test Seat Reservation command, the SPPD tag included a garbage
character in the tag list.
- TR 124990
Added new pdlice commands pdlice -Z and pdlice -r n in pdlice -? and pdlice
-h.
- TR 125373
Corrected problems when installing key after IP was modified.
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///////// End of Fixes
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10 - Open Problems
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- TR 106102 � Strange characters are reported in the usage log file for node
name for SPRD and SPMAT products.
Note: This is pending fix from SmartPlant Materials and SmartPlant Reference
Data.
- TR 106104 � Usage log file has SYSTEM reported as the UserName for SPRD product.
Note: This is pending fix from SmartPlant Materials and SmartPlant Reference
Data.
- TR 108316 � The usage log file incorrectly reports the UserName when using
Citrix server or Remote Desktop Services.
Note: To implement this fix, product applications must be rebuilt with SPLM
20102 v12.
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///////// End of Open Problems
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11 - Legal Notices
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Including software, file formats, and audiovisual displays; may be used pursuant to
applicable software license agreement; contains confidential and proprietary
information of Intergraph and/or third parties which is protected by copyright and
trade secret law and may not be provided or otherwise made available without proper
authorization.