Professional Documents
Culture Documents
PR 4 / DT
SERVICE MANUAL
Codice 687310D-00
PUBLICATION ISSUED BY:
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PREFACE
This manual has been written for the field engineers who will be servicing the PR4 / DT printers.
It provides all the information needed to install and service these printer models.
SUMMARY
PREREQUISITES
Knowledge of similar products is helpful to better understand the topics discussed in this manual.
REFERENCES
DISTRIBUTION: General
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1. OVERVIEW
1.1 INTRODUCTION
The PR4/DT is a two-station impact printer, specifically
designed for the POS retail environment.
It can print on forms, cheques, receipts and journal
rolls with a print pitch ranging from 12 cpi to 16.6 cpi.
The receipts are cut by a CUTTER while the journal roll
comes with a JOURNAL REWINDER.
The forms to be printed are automatically aligned once
inserted through the front insertion slot.
The codes on cheques can be read by means of the
optional MICR device, while it is possible to print on the
back of the cheques.
The printer is equipped with a client display SUPPORT.
An optional electronic board manages the banknote
drawer and client display, both of which controlled
directly by the printer electronics.
The printer is compatible with the OLIVETTI STD POS
and EPSON ESC POS EMULATIONS.
CONSOLE
FRONT COVER
VERTICAL FEEDER
Figure 1-1
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1.3 BLOCK DIAGRAM
Receipt cutter
Mechanical devices
Console MICR
reader
board
Internal
(optional)
power
supply
only
(optional) Electronics
Electronic Boards
Thermal Controller Board
Photosensors
Carriage Slip motor Thermal
Board Thermal
motor driver driver L6219 Printer
Power
Print Supply Connector
head
driver
Cover 1
ASIC
10.000
Cover 2 Roll almost end gates
Paper switch
Fla
RAM 32k8 sh
Console CPU E2Prom Ep
Led ON
78K054 Interface driver ro
Tas01 Tas02 Led 4 m
DC/DC Converter
from 24 to 5
Led 1 Led 2 Led 3
PWS Interface connector Display
conn. See note 1
MICR optional &Drawer
board optional driver
24 DC V
see note 2
110 ACV
Note 1: The connector type on board will be "female" Note 2: Type: PAL MACH 111 for parallel interface.
for serial connection and "male" for parallel Type: ADM 202 JRW for serial interface.
connection.
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PR4/DT Section and paper path
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1.5 POWER SUPPLY CHARACTERISTICS
The machine must be equipped with a power supply of the following characteristics:
Shell
S hell
3
1
2
POWER SUPPLY
DRAWER KICK-OUT
AND DISPLAY
CONNECTOR
POWER SUPPLY
CONNECTOR 24V D.C.
Figure 1-2
By means of the drawer and display option it is possible to drive a client drawer and display. Refer to Chapter 8 for
instructions on how to install the related card.
• Drawer Connector
1 Frame GND
2 Drawer kick-out drive signal 1
3 Drawer open/close signal
4 + 24 V
5 Drawer kick-out drive signal 2
6 Signal GND
• Display Connector
By configuring the printer in the EPSON - TMU emulation it is possible to connect the EPSON DM D203-011 display.
1 Safety ground
2 Transmit data to print
3 Receive data from printer
4 Indicates whether the printers can receive data or not
5 Indicates whether the display can receive data or not
6 Signal ground
7 Power supply terminal
8 Power supply retrace line
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1.7 INTERFACES
6 DSR IN Space(+12)
the host can receive data
Mark(-12)
the host cannot receive data
When DTR/DSR control is selected, the printer
transmits data after confirming this signal.
When XON/XOFF control is selected, the printer
does not check this signal
If the signal remains Mark for more than 1msec the
printer performs a reset.
(only when selected from set-up)
7 Signal GND —
r
erro
Figure 2-1
2.2.1 PR4/DT
In addition to the printer, the packaging always contains
two paper rolls, a ribbon cartridge, a client display
support and two paper guides with a flange for 57 mm
rolls.
Depending on the order made by the client, the following
options may be present:
A Power cord
B External power supply
C Front insertion document tray
Figure 2-2
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2.3 REMOVING THE BLOCKAGES
USED FOR TRANSPORTATION
2.3.1 PR4/DT
or
err
• Open the front cover by turning it upwards.
or
err
Figure 2-3
Figure 2-4
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2.5 WRITING POSITION
Ensure that the ribbon is completely positioned in the
ribbon guide as shown in the figure.
RIBBON GUIDE
RIBBON
PRINT HEAD
Figure 2-5
3.1 LEDS
There are five LEDs on the console indicating,
respectively:
(*) Also see the section entitled Console Indications, which explains the error conditions signaled by the LEDs
(errors or malfunctions) and gives the appropriate corrective actions.
Led 1 KEY 1 1
TASTO KEY 22
TASTO
ON
Led 5
Led 2
error DT
Led 3 Led 4
Each LED on the console can indicate a condition in any one of the following ways:
off on flashing
The way in which the five LEDs come on indicates the different failures (errors or malfunctions).
3 Incorrect read from EPROM of the initial Press any key to load the default values and
SETUP values readjust
5 Incorrect read from EPROM of the carriage Readjust the position of the carriage
position adjustment value
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For a detailed description of Ref. 7, press any key and
the LEDs will assume one of the following configurations:
Operator action:
Activate the slip test mode as described in Secton 4.
Printer action:
1. Mechanical reset
2. Waits for slip insertion
Operator action:
Insert the slips successively and check alignment.
Operator action:
Activate the roll test mode as described in Section 4.
Printer action:
Continuous printing on receipt and journal.
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4. SETUP AND ADJUSTMENTS
• Press key 2 and simultaneously power on the • Press keys 1 and 2 simultaneously again, this time
printer for enter in "Adjustment Setup". for more than 10 seconds until another acoustic
• Press keys 1 and simultaneously power on the signal is sounded.
impact printer for enter in "Adjustment Operation • Press key 1 one or more times until obtaining the
Set". light pattern corresponding to the operation to be
• Press key 2 , key 1 and simultaneously power on carried out (refer to the table below indicating the
the printer for enter in "Adjustment Setup". correspondence between the light pattern and the
operations to be carried out). Press key 2 to return
4.1 ADJUSTMENT to the initial state (reset) if needed.
Proceed as follows to setup and/or adjust the printer: • Close the printer's top cover: the operation to be
carried out is performed or set.
• Open the printer's front cover.
• Press keys 1 and 2 simultaneously for more than
five seconds until an acoustic signal is sounded: The following table shows the LED patterns
when releasing these two keys LEDs 2 (error), 3 corresponding to the setup/adjustment operations to
and 4 will come on. be carried out:
2 Operator test
3 Printer setup
6 Slip test
7 Hexdump
8 Roll test
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4.3.2 Thermical printer Setup 4.3.3 Selecting the Parameters
Press key 2 , key 1 and simultaneously power on the After accessing Setup as explained in the section
printer for enter in "Adjustment Setup"; the machine Accessing Setup (Section 4.2.1), the machine will print
print the Setup as similar as follow: the first main menu.
The following two alternatives are available:
1. Pressing key 2 - JOURNAL (select the menu), the
machine will print the first parameter of this menu.
2. Pressing key 1 - RECEIPT (do not select the
menu), the machine will print the second main
menu.
If you proceed with step 1, the following two
alternatives are available:
a. Pressing key 2 - JOURNAL , the machine will print
the second main menu.
b. Pressing key 1 - RECEIPT, the machine will print
the successive parameter.
...... and so on.
In brief:
1. In the Setup mode, the machine will print and
propose one item or parameter at a time.
2. The item or parameter can be accepted and selected
with key 2 - JOURNAL or rejected with key 1 -
RECEIPT.
I/O enter Serial enter Bit/char enter 7 bit skip 8 bit skip
skip skip enter enter
skip
enter UP Baud rate enter 9600 skip 4800 skip 2400 skip 1200 skip
skip skip enter enter enter enter
User enter Nation enter CP 220 skip CP 437 skip CP 850 skip CP 852 skip CP 858 skip CP 860 skip CP 863 skip
enter enter enter enter enter enter enter
skip skip
Options enter
Display enter No skip Yes skip
skip skip enter enter
Restart
enter
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5. DISASSEMBLY/REASSEMBLY • Remove the ribbon cartridge and then remove the
paper rolls by tearing them at their insertion windows.
PROCEDURES • Extract the console by gently pushing it upwards.
5.1 OVERVIEW • Manually remove the Closed cover detection
microswitches.
This chapter is divided into two parts which describe
how to disassemble/reassemble the parts and how to
make the related adjustments.
Before proceeding with any operation, power off the
printer and unplug it from the electrical outlet.
RIBBON CARTRIDGE
PAPER ROLLS
CLOSED COVER DETECTION
MICROSWITCHES
CONSOLE
Figure 5-1
Figure 5-2
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• To remove the print assembly from the case,
proceed as shown in Figure 5-3.
The case must be removed from the base by
manually sliding it upwards.
The arrows indicate the positions of the hooks that
secure the frame to the base of the printer.
HOOKS THAT
SECURE THE FRAME
Figure 5-3
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LEGEND:
Ref. Description
F9 Main fuse
F11 Carriage motor fuse
3 4
Figure 5-4
2 1
Figure 5-5
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5.5 REMOVING THE PRINT HEAD • To completely extract the print head and related flat
cable remove the board shown in Figure 5-7; gently
• Remove the case (Section 5-2). bend this board so that it can be removed.
• Remove screw 1. • To reassemble follow the disassembly procedure
• Remove the two boards to which the power supply in reverse order.
flat cable is connected as shown in Figure 5-6.
• Proceed as explained in Section 5.3 to access the Note: After replacing the head readjust the parallelism
electronic board and therefore disconnect the flat and the distance between the print head and
cable from connector J7 on this board. platen (Section 6.2)
VITE DI FISSAGGIO
SCREW DELLA PIASTRA
TO ACCESS AT THE
ELETTRONICA
ELECTRONIC BOARD
VITE
SCREW THAT FIX
FISSALAMIERINO
THE PLATE
Figure 5-8
VITE DI
FISSAGGIO 2
SCREW 2
VITE DI
FISSAGGIO 1
SCREW 1
Figure 5-9
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• To remove the cutter motor is needed release the
retension spring, remove the two screws and
disconnect the connector.
VITE DI
FISSAGGIO
SCREW 2 2
VITE DI
FISSAGGIO
SCREW 11
Figure 5-10
VITE A
SCREW A
BARRA DI STAMPA
PLATEN SCREW
VITE BB
LAMIERINO
PLATE
VITE C C
SCREW
STAFFA
BRACKET
Figure 5-11
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5.8 REMOVING THE CARRIAGE
MOTOR
• Remove the case (Section 5.2).
• Proceed as explained in Section 5.4 to access the
print assembly.
• After having removed the plastic board, remove
screws A and B so that you can then remove the
motor.
VITE A A
SCREW
CARRIAGE
MOTORE MOTOR
CARRELLO
SCREW
VITE B B
Figure 5-12
STAFFA
BRACKET
Figure 5-13
LANCIA
PIN
SCAMBIATORE
EXCHANGER
Figure 5-14
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5.10 OUT OF PAPER MICROSWITCH
ASSEMBLY
• By following the procedure explained in the Section • Remove the rubber spring.
5, lift the machine from the base. You now have • You have now access to the microswitch assembly.
access to the microswitch assembly support. Slide the microswitch assembly from its slot.
• Remove the roll of paper.
• Remove the two screws that fix the plate and
after detaching the connector from the electronic
RUBBER SPRING
Figure 5-15
CARRIAGE MOTOR
SECURING SCREWS
PHOTOSENSORS
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5.12 REMOVING THE SLIP DETECTION • Remove the assembly by unscrewing the securing
screw shown in the figure.
PHOTOSENSORS
• Remove the case (Section 5.2). Note The photosensor assembly must be adjusted
• Remove the print assembly (Section 5.4). with respect to the platen as explained in the
• Remove the paper guide plate in order to be able to section Adjusting the Photosensors
access the photosensor assembly. (Section 6.11.1)
PROCEED VERY CAREFULLY.
PR4 PR4 SR
PLATE
LAMIERINO
Figure 5-18
Figure 6-1
475551W
CONO TASTATORE
PROBE CONE
475555S
Figure 6-4
Positioning the adjustment screw (code 475555S) to
Figure 6-2 move the probe cone at a distance of 2-2.5 mm from the
shaft (cod. 475551W); the shaft is placed parallel at the
printer plane. In this condition, to use a roll of paper with
6.3 ADJUSTING THE TENSION OF THE 12.8 mm (internal diameter) and 14.5 mm (external
diameter).
CARRIAGE TRANSPORT BELT
The microswitch receipt the signal of "out of paper" with
Pulling the end pulley support bracket with a a strip of about 50-150 cm.
dynamometer in the direction of the arrow, tighten the In this conditioning, rotate the screw (code 475555S),
transport belt until reaching a value of 2 Kg to adjustment the lenght of the residue paper.
+ 50 gr. Using the screw code 923033B, block the
bracket code 474050E on the structure code 474015P To increase the lenght rotate to plus signal.
(Fig. 6-3). To decrease the lenght rotate to minus signal.
A complete rotation of the screw to the plus signal
corrisponding to about 45 cm of residue paper.
Figure 6-3
Figure 6-5
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6.6 ADJUSTING THE CLEARANCE OF
THE DOCUMENT INSERTION SLOT
474017 R
474030 S
5
2,
Figure 6-6
RISCONTRO
PLATE
474018S
474041Z
474037M
924917F
474033R
Figure 6-7
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6.8 ADJUSTING THE MICR MOTOR
ASSEMBLY MESH
VITI
Figure 6-8
= =
ATTREZZO
TOOL
475482J
944713J
475474Z
475484L
Figure 6-9
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6.10 ADJUSTMENT THE CUTTER
,3
÷0
0,2
475476T
475483K
ALETTA
FINNING
VITE PER FERMO
SCREW
475474Z
475484L
Figure 6-10
Led 2
error DT
Led 3 Led 4
Figure 6-11
ON ON Photosensors
ON OFF Micr
OFF ON Carriage
OFF OFF Exit
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6.11.1. Photosensor Adjustments
After a reset the carriage moves to the far left position
where the first phase of the adjustment procedure is
carried out and which consists of multiple reads of the
photosensors in out of paper conditions.
The console assumes the following configuration during
this phase:
Led 1 KEY 1 1
TASTO KEY 2 2
TASTO
ON
Led 5
Led 2
error DT
Led 3 Led 4
Figure 6-12
Operator Action:
Led 1 KEY 1 1
TASTO KEY 2 2
TASTO
ON
Led 5
Led 2
error DT
Led 3 Led 4
Figure 6-13
Printer Action:
Operator Action
Led 1 KEY 1 1
TASTO KEY 2 2
TASTO
ON
Led 5
Led 2
error DT
Led 3 Led 4
Figure 6-14
Operator Action
Led 1 KEY 1 1
TASTO KEY 2 2
TASTO
ON
Led 5
Led 2
error DT
Led 3 Led 4
Figure 6-15
Printer Action
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Photosensor Adjustment Errors
Led 1 KEY 1 1
TASTO KEY 2 2
TASTO
ON
Led 5
Led 2
error DT
Led 3 Led 4
Figure 6-16
Printer Action
Figure 6-17
4. If it is not aligned:
• Press the Receipt key and move it to the left.
• Press the Journal key and move it to the right.
5. When the triangle is in the correct position, close
the front cover.
Printer Action
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6.11.3 MICR Adjustment
This adjustment must be made using the MICR calibration card code 474245 A (special check) on which the
reference value is printed on the center bottom part of the card. Before beginning, make sure that the paper rolls
are installed since the printer will have to print the values referring to the calibration card.
Printer Action:
80 - 84 <===
85 - 89 <===
90 - 94 <===
95 - 99 <===
100 - 104 <===
105 - 109 <===
110 - 114 <===
115 - 120 <===
Operator Action:
By pressing the RECEIPT key 1 the values indicated in the table are progressively printed.
When the reference value of the calibration card is included within the range of values printed by the PR4, press
the JOURNAL key 2 and perform the second part of the calibration cycle.
Console configuration:
Blinking Slip LED
Led 1 KEY 1 1
TASTO KEY 2 2
TASTO
ON
Led 5
Led 2
error DT
Led 3 Led 4
Figure 6-18
Operator action:
Insert the check
Printer action:
Inserts the check
Console configuration:
Blinking Receipt LED:
Led 1 KEY 1 1
TASTO KEY 2 2
TASTO
ON
Led 5
Led 2
error DT
Led 3 Led 4
Figure 6-19
Operator action:
Press the RECEIPT key
Led 1 KEY 1 1
TASTO KEY 2 2
TASTO
ON
Led 5
Led 2
error DT
Led 3 Led 4
Figure 6-20
Printer action:
Performs a read cycle.
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Calibration is performed by carrying out the second part of the calibration procedure FIVE TIMES. The operator must
therefore insert the check five times.
Upon completion the outcome of the calibration procedure will be printed:
OK Calibration Ok
A/D saturation
Too many peaks Too many peaks (noise)
Verify head Verify head connection (inverted)
Not OK
1. CARRIAGE SLIDE SHAFT CODE 474064Y, 2 DROPS TO THE RIGHT AND 2 TO THE LEFT; THEN SOAK
FELT CODE 474243 G IN 0.2 cc OF THE SAME OIL.
17. BETWEEN THE TEETH OF THE ENTIRE KINEMATIC CHAIN OF THE MICR ASSEMBLY (MOTOR GEAR)
PAGE 6 OF THE SPARE PARTS CATALOGUE
18. SHAFT ROTATIONAL AREA CODE 474086P (N°2 ) ON CRADLE CODE 474080V AND ON THE CENTRAL
SIDE CODE 474085N.
19. SHAFT ROTATIONAL AREA CODE 474091L ( N°2 ), AS ABOVE.
20. SHAFT ROTATIONAL AREA CODE 474093N ( N°2 ), AS ABOVE.
21. SHAFT ROTATIONAL AREA CODE 474094P ( N°2 ), AS ABOVE.
NOTE: THE CODES ARE THOSE FOUND IN THE SPARE PARTS CATALOGUE.
J6
J9
DRAWER DISPLAY
CABLE CABLE
Figure 8-1
PR 4 DT
CATALOGO PARTI DI RICAMBIO
SPARE PARTS CATALOGUE
Code 687420U-00
IMPORTANTE
IMPORTANT
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PUBBLICAZIONE EMESSA DA:
PUBLICATION ISSUED BY:
INDICE
GRUPPO CARROZZERIA ................................................................................................................. Pag. 3
GRUPPO FONDELLO ....................................................................................................................... " 4
GRUPPO STRUTTURA STAMPA 1 ................................................................................................. " 5
GRUPPO STRUTTURA STAMPA 2 ................................................................................................. " 6
GRUPPO STRUTTURA STAMPA 3 ................................................................................................. " 7
GRUPPO STRUTTURA STAMPA 4 ................................................................................................. " 8
GRUPPO STRUTTURA STAMPA 5 ................................................................................................. " 9
GRUPPO STRUTTURA STAMPA 6 ................................................................................................. " 10
GRUPPO STRUTTURA STAMPA 7 ................................................................................................. " 11
GRUPPO TRATTAMENTO CARTA 1 ............................................................................................... " 12
GRUPPO TRATTAMENTO CARTA 2 ............................................................................................... " 13
PIASTRE ELETTRONICHE ............................................................................................................... " 14
INDEX
CASING ASSEMBLY ......................................................................................................................... Pag. 3
BASE UNIT ........................................................................................................................................ " 4
PRINTING SECTION 1 ASSEMBLY ................................................................................................. " 5
PRINTING SECTION 2 ASSEMBLY ................................................................................................. " 6
PRINTING SECTION 3 ASSEMBLY ................................................................................................. " 7
PRINTING SECTION 4 ASSEMBLY ................................................................................................. " 8
PRINTING SECTION 5 ASSEMBLY ................................................................................................. " 9
PRINTING SECTION 6 ASSEMBLY ................................................................................................. " 10
PRINTING SECTION 7 ASSEMBLY ................................................................................................. " 11
PAPER FEEDING 1 ASSEMBLY ....................................................................................................... " 12
PAPER FEEDING 2 ASSEMBLY ....................................................................................................... " 13
ELECTRONIC BOARD ...................................................................................................................... " 14
14 13 12 11 10 9 8
1 7
4
3
1 6
6 7
5 3
4
3
2
5
1
10 11 12
13
6
7
5
14
3 8
2
1 2 3 4 5
2
1
4
3 4 5
10
2 1
6 7 8
129000B 14 474430Y 4
470925U 4 474443Z 3
471939X 9 474474Y 3
474011K 5 474690D 3
474014N 3 474698H 3
474015P 5 474728E 3
474020Y 6 475196K 9
474021M 5 475198V 9
474023P 11 475200K 6
474025R 10 475201G 6
474027K 7 475202H 11
474028U 7 475203A 8
474031P 5 475226Y 3
474037M 8 475358L 3
474039X 7 475394Z 8
474040C 6 475408G 11
474041Z 8 475440B 13
474042S 6 475443S 14
474045V 6 475449G 3
474048G 8 475473Y 12
474050E 10 475480U 13
474051T 11 475482J 12
474052U 8 475483K 13
474053V 11 475484L 13
474055X 8 475542V 13
474057Z 11 475543W 13
474058A 11 475550H 12
474061V 11 475551W 12
474062W 11 475553Y 12
474064Y 9 475554Z 12
474067T 10 475555S 12
474070A 8 722149A 5
474071X 6 949002F 11
474072Y 8
474075T 6
474076U 7
474077V 7
474079F 5
474149A 9
474169E 8
474170B 8
474190Y 8
474226X 8
474241E 10
474243G 9
474256D 8
474259Q 10
474281X 10
474333S 4
474356H 12
474419Z 3
474420W 4
474421K 5
474422L 3
474423M 4
474424N 3
474427R 3
474428S 3
474429T 4
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