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Network Convergence
Management System (Based on
Windows)
Active/Standby System
Installation Guide
Version: A
Code: MN000001819
February 2017
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Document Description
I
Version Description
Version Description
A Initial version.
Intended Readers
u Commissioning engineers
u FiberHome engineers
u Cluster technology
II
Conventions
Terminology Conventions
Terminology Convention
DELL MDSS
Dell management tool for disk arrays
Consolidated
Veritas Cluster management software developed by Veritas
Symbol Conventions
Bidirectional
↔ The service signal is bidirectional.
service
Unidirectional
→ The service signal is unidirectional.
service
III
Operation Safety Rules
The computer case, UPS power supply and switch (or hub)
should be connected to protection earth ground.
V
Do not perform service configuration or expansion during service
busy hours via the network management system.
VI
VII
VIII
Contents
Preface...................................................................................................................I
Version Description.........................................................................................II
Conventions ..................................................................................................III
1 Installation Overview.......................................................................................1
2 Installation Process.......................................................................................10
2.1 Installing the Local HA System with One / Two Disk Array(s)............ 11
Along with the ever increasing scale of the communication network, the operators
do not only have requirements for easy-to-use of functions and management
capability of the EMS, but also have higher requirements for stability of the EMS. To
improve and guarantee stability, reliability and restoration of the UNM2000,
FiberHome introduces the 1+1 cluster hot standby tolerance solution for the
UNM2000.
To install the UNM2000 active / standby systems, you need to understand the
installation and deployment modes, and the software and hardware configuration
requirements of the UNM2000.
Deployment Mode
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UNM2000 Network Convergence Management System (Based on Windows) Active/Standby System Installation Guide
The UNM2000 supports three deployment modes, namely, local HA system with
one cabinet, local HA system with two cabinets and remote HA system with two
cabinets.
This following introduces the network and working principle of the local HA system
with one disk array.
In the local HA system with one disk array solution, two servers are connected to
the same disk array through Fibre-Optic (FC) so that they can access the same
storage unit. By configuring the Redundant Arrays of Independent Disks (RAID) of
the disk array, you can achieve data reliability. Figure 1-1 shows the network of the
local HA system with one disk array.
Figure 1-1 Network Diagram of Local HA System with One Disk Array
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Figure 1-2 shows the working principle of the local HA system with one disk array.
Figure 1-2 Working Principle of Local HA System with One Disk Array
The cluster system provides services for the NMS by the floating IP address and
filter the difference after active / standby switching to implement uninterrupted
working.
When the active server is faulty, the Veritas Cluster Server (VCS) switches the
floating IP to the standby server and the disk array is loaded on the standby server.
In this situation, the standby server provides the GUI service by the floating IP
address and takes the active server's responsibilities.
This following introduces the network and working principle of the local HA system
with two disk arrays.
Figure 1-3 shows the connection relationship among the components in the network
of local HA system with two disk arrays.
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Figure 1-3 Network Diagram of Local HA System with Two Disk Arrays
Similar to the working principle of local HA system with one disk array, the local HA
system with two disk arrays has one more disk array as data storage mirroring,
which provides disk array backup to avoid hardware failure of disk array and data
loss. Figure 1-4 shows the working principle of the local HA system with two disk
arrays.
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Figure 1-4 Working Principle of Local HA System with Two Disk Arrays
This section introduces the network and working principle of the remote HA system
with two disk arrays.
Two servers are installed in different equipment rooms and connected through the
Data Communication Network (DCN). The disk array should be connected only to
the server in the same equipment room and implements data duplication by the
Veritas Volume Replicator (VVR) technology. shows the network diagram of the
remote HA system with two disk arrays.
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Figure 1-5 Network Diagram of Remote HA System with Two Disk Arrays
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Figure 1-6 Network Diagram of Remote HA System with Two Disk Arrays (Cloud Deployment)
shows the network and working principle of the remote HA system with two disk
arrays.
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Figure 1-7 Working Principle of Remote HA System with Two Disk Arrays
When the active server is working, it manages all the NEs through the gateway NE
"NE1" and write the configuration to the connected disk array DB1. Meanwhile, the
active and standby servers copies the bottom-layer I/O-changed actual data to the
remote disk array through the VVR replication technology. When unexpected
disaster occurs on the active server, the Global Cluster Option (GCO) monitors the
status in real time, switches the EMS services to the standby server and changes
the VVR direction to ensure uniqueness of the data. The UNM2000 automatically
modifies the EMS management program according to the configured IP address of
the server and monitors / manages the networkwide NEs through the gateway NE
"NE2".
Table 1-1 shows the hardware configuration requirements of the UNM2000 active/
standby disaster-tolerate system.
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To install the UNM2000 active/standby system, you need to make sure the following
software configuration requirements are met:
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2 Installation Process
There are three installation modes, namely, local HA system with one disk array,
local HA system with two disk arrays and remote HA system with two disk arrays.
You can select the mode according to the actual situation and install the active/
standby system according to the corresponding installation process.
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The installation process of the local HA system with one disk array is the same that
of the local HA system with two disk arrays, as shown in Figure 2-1.
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Figure 2-1 Installation Flowchart of Local HA System with One / Two Disk Array(s)
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Figure 2-2 shows the installation process of remote HA system with two disk arrays.
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Figure 2-2 Installation Flowchart of Remote HA System with Two Disk Arrays
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Disk Array(s)
This chapter introduces the installation method for the local HA system with one or
two disk array(s).
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Before installing the active/standby system (local HA system with one disk array or
two disk arrays), make sure the following preparations are done:
u The Qlogic optical fiber channel HBA card is installed on the active and
standby servers respectively.
u The hardware connection for the local HA system with one disk array and the
local HA system with two disk arrays are completed according to Checking
Hardware Connections.
u The host names of the active and standby servers are set to WIN52 and WIN53
respectively (you can customize the host names in the Properties dialog box of
the server).
u The network card names of the active and standby servers are set. It is
recommended that you set the database network card, device network card
and heartbeat network card to TCPIP, DEVICE and HEARTBEAT respectively.
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Note:
The heartbeat IP addresses of the active and standby servers can be set
to 10.0.0.1 and 10.0.0.2 respectively so long as they can communicate
with each other.
u The priorities of the network cards of the active and standby servers is set.
Their priorities from high to low should be: database network card > device
network card > heartbeat network card.
4 The relationship between the local server host name and its database
floating IP address.
4 The relationship between the remote server host name and its database IP
address.
u Set the same username and password for the administrators of the active and
standby servers.
u Turn off the Windows firewall on both the active and standby servers.
Before installing the disk array software, you need to install and connect the
hardware correctly; otherwise, errors may occur during the installation.
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When the device network card and database network card of the cluster server
belong to the same DCN network, connect the hardware according to Figure 3-1.
Figure 3-1 Hardware Connection (Device Network Card and Database Network Card in the
same DCN Network)
When the device network card and database network card of the cluster server
belong to different DCN networks, connect the hardware according to Figure 3-2.
Figure 3-2 Hardware Connection (Device Network Card and Database Network Card in
Different DCN Networks)
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When the device network card and database network card of the cluster server
belong to the same DCN network, connect the hardware according to Figure 3-3.
Figure 3-3 Hardware Connection (Device Network Card and Database Network Card in the
Same DCN Network)
When the device network card and database network card of the cluster server
belong to different DCN networks, connect the hardware according to Figure 3-4.
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Figure 3-4 Hardware Connection (Device Network Card and Database Network Card in
Different DCN Networks)
The FiberHome active / standby system can use the Fujitsu and Dell disk arrays.
The following introduces how to install the Fujitsu and Dell disk arrays respectively.
Prerequisite
u The RMT or MNT port of the Fujitsu disk array is connected to an idle port of the
active server through a network cable, and the IP address of the network card
is on the same network segment as the default IP address of the disk array.
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Procedure
2. Enter the username and password (both are root) and click Logon to access
the installation window.
4. Select the default option Create RAID Group (Disks are assigned
automatically) and click Next.
5. Set the RAID group name, set RAID Level to RAID5 (keep default settings for
other parameters) and click Create, as shown below.
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6. In the following dialog box, click OK. The system starts to create the RAID,
which may take several minutes.
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8. Click 0:lv in the left navigation tree, set the volume name and capacity (adopt
default settigs for other parameters), and then click Create.
9. In the following dialog box, click OK. The system starts to create the volume,
which may take several minutes.
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11. In the left navigation tree, click CM#0 Port#0 and click Edit to set the name of
bound volume, as shown below.
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12. Click Set and then click OK in the following dialog box. The system starts to
establish the binding relationship, which may take several minutes.
The Dell disk array installation includes installing the disk array management
software and configuring the disk array.
The following introduces how to install the Dell disk array management software.
Prerequisite
The installation program of the Dell disk array management software is obtained.
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Procedure
1. On the active server, double-click the installation program of the disk array
management software mdss_install.exe to open the following dialog box.
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4. Select I accept the terms of the license Agreement and click Next.
5. Select the default install set Full (Recommended and click Next.
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7. Select No, I will manually start the event monitor service and click Next.
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10. Wait until the system completes the installation. Then select No, I will restart
my system myself later and click Done, as shown below.
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The dell disk array is configured by the Dell disk array management software.
Prerequisite
u The Dell disk array management software is installed on the active server.
u The management port of the Dell disk array is connected to an idle port of the
active server through a network cable, and the IP address of the network card
is on the same network segment as the default IP address of the disk array.
Caution:
The Dell disk array has two management ports (network ports), generally
marked as 3 and 4. Their default IP addresses are 192.168.128.101 and
192.168.128.102 respectively.
Procedure
2. In the Select Addition Method dialog box, select Manual and click OK.
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3. In the Add New Storage Array - Manual dialog box, select Out-of-band
management, enter the management IP address 192.168.128.101 of the disk
array in the RAID Controller Module (DNS/Network name, IPv4 address or
IPv6 address): text box, and then click Add.
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4. Conform to add only one RAID control module path and click Yes in the
displayed alert box.
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7. Click Yes in the Partially Managed Notice alert box to start the disk array
management window.
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8. In the Storage & Copy Services tab of the disk array management window,
right-click Total Unconfigured Capacity and select Create Disk Array from
the shortcut menu.
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10. Enter the disk group name, select Manual (Advanced): Choose specific
physical disks to obtain capacity for the new disk group. and click Next.
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11. Set the RAID level to RAID 5, add the physical disk, click Calculate Capacity
and then click Finish.
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12. In the Storage & Copy Services tab of the disk array management window,
right-click the created disk group and select Create Virtual Array from the
shortcut menu.
13. Set the capacity and name of the virtual disk (keep default values for other
settings), as shown below, and then click Finish.
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14. Click No in the displayed alert box to complete creating the virtual disk and
wait for the initialization to complete.
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15. In the Host Mappings tab of the disk array management window, right-click
the host under Default Group and select Delete from the shortcut menu to
delete existing hosts under Default Group one by one.
16. Right-click Default Group and select Define→Host from the shortcut menu.
17. Set the host name, click No, and click Next, as shown below.
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18. Select Add by selecting a known unassociated host port identifier, select
the identifier from the Known unassociated host port identifier drop-down list,
set alias and click Add to add the port identifiers and alias associated with the
host to the list. Then click Next.
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19. Select Windows from the Host type (operating system) drop-down list and
click Next.
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20. View the definition of the current host and click Finish.
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22. In the Host Mappings tab of the disk array management window, right-click
the host and select Add LUN Mapping from the shortcut menu.
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23. Set the logical unit number of the host and click Add, as shown below.
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24. View the mapping result and restart the two servers.
The following introduces how to install the cluster software Veritas. You need to
install the software only on the active server and the standby server will synchronize
the installation automatically.
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Prerequisite
Procedure
2. Click Install or upgrade server and client components to open the following
welcome window.
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3. Click Next and select I accept the terms of License Agreement, as shown
below.
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5. Click Next to access the System Selection window. Enter the hostnames of
the active and standby servers in System Name or IP respectively and click
Add. Keep default values for other parameters.
Note:
When this step is performed on the active server, the cluster software will
be automatically installed on the standby server as the hostnames of the
active and standby servers are added.
6. Click Next and then click Yes in the displayed dialog box, as shown below.
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9. In the displayed dialog box, click OK. The Veritas software starts to be installed,
which may take several minutes.
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11. Click Next and the following information appears. Then, click Finish to
complete the installation.
The following introduces how to configure the VCS. You need to configure the VCS
only on the active server and the standby server will synchronize the configuration
automatically.
Procedure
1. On the CLI of the active server, enter the VCW /nonad and press "Enter" to
start the VCS configuration wizard.
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3. As shown below, enter the hostnames of the active and standby servers
respectively, click Add and then click Next.
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5. As shown below, select Create New Cluster and click Next to create a cluster.
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6. As shown below, enter the cluster name, select all systems, and then click
Next.
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7. As shown below, make sure the statuses of the active and standby servers are
Accepted and then click Next.
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8. As shown below, select Configure LLT over UDP on IPv4 network and click
Edit Ports.
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9. As shown below, set the port numbers of line 1 and link 2 to 50000 and 50001
respectively. Click OK.
Note:
Use link 1 port 50000 and link 2 port 50001 as an example. If the ports
conflict with the EMS ports, you can modify them to other available ones.
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10. As shown below, select the heartbeat network cards (HEARTBEAT) and
database network cards (TCPIP) of the active and standby servers, and then
click Next.
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11. As shown below, select Use VCS User Privileges to set the username and
password of the created cluster, and then click Next.
Note:
The default username and initial password of the VCS are admin and
password respectively, which can be modified as needed.
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12. As shown below, check the configuration of the cluster and click Configure.
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The following introduces how to configure the disk array for the local HA system with
one or two disk array(s).
You can perform this operation on any of the servers, the other server will
automatically synchonize the configuration.
Procedure
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3. As shown below, enter the host name of the active server WIN52 in the Host
Name text box and click Connect.
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4. Enter the login username and password of the active server in the following
dialog box and click OK.
5. In the following dialog box, click OK to enter the main configuration GUI.
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Note:
u For the local HA system with two disk arrays, there are two disk
arrays, while for the local HA system with one disk array, there is
only one disk array, as shown below.
8. As shown below, select the GPT mode to sign the disk, select the destination
disk, and then click OK.
Note:
For the local HA system with two disk arrays, select two disk arrays; for
the HA system with one disk array, select one disk array. The following
figure uses the local HA system with one disk array as an example.
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10. In the main GUI, right-click the disk already signed and select New Dynamic
Disk Group to open the following dialog box and then click Next.
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11. As shown below, enter the disk group name dbdg, select Create cluster
group and the disk array, and then click Next.
Note:
For the local HA system with two disk arrays, select two disk arrays; for
the HA system with one disk array, select one disk array. The following
figure uses the local HA system with one disk array as an example.
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Note:
For the local HA system with two disk arrays, there are two disk arrays,
while for the local HA system with one disk array, there is only one disk
array. The following figure uses the local HA system with one disk array
as an example.
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13. As shown below, confirm the basic information of the disk group and click
Finish to complete the creation.
Note:
The confirmation information of the local HA system with two disk arrays
is a bit different from that with one disk array. The following figures uses
the local HA system with one disk array as an example.
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14. In the VEA main GUI, right-click the created disk group and select New
Volume to open the following dialog box and click Next.
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15. As shown below, select the created disk group dbdg, configure according to
the following figure and click Next.
Note:
For the local HA system with two disk arrays, select two disk arrays; for
the HA system with one disk array, select one disk array. The following
figure uses the local HA system with one disk array as an example.
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16. As shown below, enter the volume name and space, and click Next.
Note:
The following figure uses the local HA system with one disk array as an
example and it does not require to configure the parameters in the red
rectangle. To configure the disk arrays for the local HA system with two
disk arrays, you need to select Mirrored and Enable logging in the red
rectangle.
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17. As shown below, select Do not assign a drive letter and click Next.
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18. As shown below, select the file system in the format of NTFS, configure the
attribute (default values) of the file system and click Next.
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19. As shown below, confirm the basic information of the created volume and click
Finish to complete the creation.
Note:
The confirmation information of the local HA system with two disk arrays
is a bit different from that with one disk array. The following figures uses
the local HA system with one disk array as an example.
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20. As shown below, view the information of the volume created successfully.
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Procedure
2. Click , enter the IP address or host name of the local computer (keep default
values for other parameters) and then click OK.
3. Enter the username and password for logging into the Cluster and click OK.
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4. As shown below, click Yes to view the status of the cluster whose name is
UNM2000.
5. Right-click UNM2000 in the left pane and select Add Service Group....
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7. As shown below, enter the resource group name hyzd, select the server to be
started first (the server being configured is recommended) and click Next.
Note:
The smaller the value of Priority is, the higher the priority is.
8. As shown below, click Finish to use the default template to configure the
resource group.
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Procedure
1. In the Cluster main GUI, right-click the created resource group and select Add
Resource, as shown below.
2. In the displayed Add Resource dialog box, set the NIC resource name and
select the resource type NIC, as shown below.
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Caution:
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4. In the Edit Attribute dialog box, select Per System, select the active and
standby servers respectively from the drop-down list, enter their corresponding
MAC addresses, and click OK to return to the Add Resource dialog box.
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5. In the Add Resource dialog box, select Critical and Enabled, and click OK to
complete setting the NIC resource.
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Procedure
1. As shown below, right-click the resource group in the Cluster main GUI and
select Add Resource.
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2. In the displayed Add Resource dialog box, set the IP resource name and
select the resource type IP, as shown below.
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Caution:
3. In the Add Resource dialog box, click the button corresponding to Address
to open the Edit Attribute dialog box.
4. In the Edit Attribute dialog box, select Global, enter the floating IP address
and click OK to return to the Add Resource dialog box.
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6. In the Edit Attribute dialog box, select Global, enter the planeed subnet mask
and click OK to return to the Add Resource dialog box.
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8. In the Edit Attribute dialog box, select Per System, select the active and
standby servers respectively from the drop-down list, enter their corresponding
MAC addresses, and click OK to return to the Add Resource dialog box.
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9. In the Add Resource dialog box, select Critical and Enabled, and click OK to
complete setting the IP resource.
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The following introduces how to configure the disk resource, including the VMDg
and MountV resources.
Procedure
1) As shown below, right-click the resource group in the Cluster main GUI
and select Add Resource.
2) In the displayed Add Resource dialog box, set the resource name and
select the resource type VMDg, as shown below.
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Note:
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4) In the Edit Attribute dialog box, select Global, enter the name dbdg of the
disk group created in Configuring the Disk Array and click OKConfiguring
the Disk Array to return to the Add Resource dialog box.
5) In the Add Resource dialog box, select Critical and Enabled, and click
OK to complete setting the VMDg resource.
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1) As shown below, right-click the resource group in the Cluster main GUI
and select Add Resource.
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2) In the displayed Add Resource dialog box, set the resource name and
select the resource type MountV, as shown below.
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Note:
4) In the Edit Attribute dialog box, select Global, set the path to D:\MySQL
(recommended) and click OK to return to the Add Resource dialog box.
Note:
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6) In the Edit Attribute dialog box, select Global, enter the name dbvol of
the volume created in Configuring the Disk Array and click OKConfiguring
the Disk Array to return to the Add Resource dialog box.
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8) In the Edit Attribute dialog box, select Global, enter the planned name
dg-res and click OK to return to the Add Resource dialog box.
9) In the Add Resource dialog box, select Critical and Enabled, and click
OK to complete setting the MountV resource.
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The following introduces how to configure the dependency relationship among the
cluster resources.
Prerequisite
Procedure
1. Start the NIC, IP address, VMDg and MountV resources in the cluster.
3. Select the created resource group in the left object tree and click the
Resources tab.
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4. Right-click the parent resource in the topology view and select Link from the
shortcut menu. Then select child resource in the displayed Link Resources
dialog box. See Table 3-1.
1 ip-res→nic-res
2 vol-res→dg-res
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This section introduces how to install the MySQL database. You need to install the
database on the active and standby servers respectively.
Prerequisite
Procedure
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Caution:
3. Decompress the MySQL installation package to a new folder of any disk and
then copy the decompressed files to the "D:\MySQL" directory, as shown
below.
Caution:
Do not decompress the MySQL package into the "D:\MySQL" directory
directly; otherwise, the database cannot be installed.
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2) In the System variables box, select the Path variable, click Edit and add
D:\MySQL\bin in the variable value, separated from the previous value by
;, as shown below.
5. Restart the server to validate the environment variables after the modification.
6. Run the following commands on the CLI to install the MySQL database service.
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1) View the attribute of the MySQL service in the service list and make sure
the executable file path of the MySQL service is D:\MySQL\bin, as shown
below.
2) Set the startup type of the MySQL service to Manual and click Start to
view whether the MySQL service can be normally started.
8. Right-click the resource group, select Switch To→WIN53 and click Yes in the
displayed alert box to switch the resource to the standby server (WIN53).
9. When the statuses of all resources are Online on WIN53, perform steps 2 to 6
again.
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The following introduces how to install the UNM2000. You need to install it on two
servers respectively.
Prerequisite
u The MySQL database is installed on the server and the MySQL service is
started.
Procedure
1. Double-click the UNM2000 installation software on the active server, and click
"Next" in the displayed dialog box.
Note:
The active server indicates the server whose cluster resources are online.
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6. Set the Tomcat installation path (the default installation path D:\ApacheTomcat
is recommended), and then click Next.
8. Set the Tomcat port (The default port 8080 is recommended), and then click
Next.
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9. Specify the server deployment mode. Select the default Centralized and click
Next.
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10. Specify the IP address of the computer running the server end, and then click
Next.
Note:
u When adopting the local HA system with one or two disk array(s), or
the remote HA system with two disk arrays (with the database
floating IP address configured), you need to set the IP address to the
floating IP address of the database upon EMS installation.
u When adopting the remote HA system with two disk arrays (with the
database floating IP address not configured), you need to set the IP
address to the database IP address of the corresponding server
upon EMS installation.
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12. Set the database information for the UNM2000 server end and then click
Next.
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14. The installation of the program starts. In the alert box displayed a while later,
click Finish.
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15. Click No in the displayed alert box to not restart the computer immediately.
16. Switch the cluster resources to the other server and repeat steps 1 to 15 to
install the UNM2000 on the other server.
The following introduces how to initialize the database table structure. You need to
perform this operation only on one server.
Prerequisite
Procedure
1. Click to open the Start window, and click . In the Apps window,
click Visual Studio 2008 Command Prompt.
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After installing the UNM2000, you need to stop the relevant EMS services and set
the startup type of Manual. You need to configure the service on two servers
respectively.
Procedure
1. On the active or standby server, click to open the Start window. Click
Administrative Tool, double-click Services to open the Services window.
2. Stop the relevant UNM2000 services and set the startup type of Manual.
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3. Repeat steps 1 and 2 to stop the relevant EMS services on the other server
and set the startup type of Manual.
The following introduces how to configure the EMS resource. In the local HA system
with one or two disk array(s), you need to configure the EMS resource only on the
active server.
Background Information
The EMS resources include the database resources and the UNM2000 resources.
Prerequisite
On the active / standby server, stop the services related to the UNM2000 and
MySQL database and change the startup type of the services to Manual.
Procedure
1. As shown below, right-click the resource group in the Cluster main GUI and
select Add Resource.
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2. In the displayed Add Resource dialog box, set the name of the database
resource and select the resource type GenericService, as shown below.
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Note:
4. In the Edit Attribute dialog box, select Global, enter the database service
name and click OK to return to the Add Resource dialog box.
5. In the Add Resource dialog box, select Critical and Enabled, and click OK to
complete configuring the database resource.
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icegridregistry.
UnmbusRes
UnmBusIceGrid
UNMCFGDa-
UNMCFGDataMgr
taMgrRes
UNMCMAgentRes UNMCMAgent
UNM2000 resources GenericService UNMCMServiceRes UNMCMService
icegridnode.
UnmNodeRes UnmBusIceGrid.
UnmRpcNode1
UnmServiceMoni-
UnmServiceMonitor
torRes
Tomcat6 resources GenericService Tomcat6Res Tomcat6
Subsequent Operation
After configuring the EMS resources, you need to start all relevant services
manually and create the dependency relationship between EMS resources and the
cluster resources.
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1. Manually start the EMS services, database services and Tomcat services on
the active server.
3. Click the resource group hyzd and select the Resources tab.
1 Tomcat6Res→ip-res
2 UnmServiceMonitorRes→UnmNodeRes
UNMCFGDataMgrRes→UNMCMAgentRes→UNMCMServiceRe-
3
s→UnmNodeRes→UnmbusRes→Mysqlres
4 Mysqlres→ip-res
5 Mysqlres→vol-res
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The following introduces how to verify the installation of the active / standby system
is installed.
Procedure
1. Check whether the EMS client can log into the active and standby servers
respectively.
1) Start all resources on any of the active and standby servers and connect to
the EMS service end through the EMS client. If you log in successfully and
perform operations normally, the EMS is installed correctly on the server.
2) Switch all resources to another server manually and connect to the EMS
service end through the EMS client. If you log in successfully and perform
operations normally, the EMS is installed correctly on the server.
2. Check whether automatic switching can be performed between the active and
standby EMS systems.
The active and standby EMS servers will trigger automatic switching upon the
following failures.
4 A fault occurs on the network card (including the IP address) of the active
EMS server.
Simulate the following faults to check whether the active and standby EMS
systems trigger automatic switching successfully.
1) Manually disconnect the power supply of the active EMS server and check
whether the switching is successful.
2) Manually restart the active EMS server and check whether the switching is
successful.
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3) Manually disable the optical card of the active EMS server and check
whether the switching is successful.
4) Manually disable the network card of the active EMS server and check
whether the switching is successful.
5) Manually stop the EMS service on the active EMS server and check
whether the switching is successful.
6) Manually stop the database service on the active EMS server and check
whether the switching is successful.
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This chapter introduces the installation method for the local HA system with two disk
arrays.
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Before installing the active/standby system (remote HA system with two disk arrays),
make sure the following preparations are done:
u The Qlogic optical fiber channel HBA card is installed on the active and
standby servers respectively.
u The hardware connection for the remote HA system with two disk arrays are
completed according to Checking Hardware Connections.
u The host names of the active and standby servers are set to WIN52 and WIN53
respectively (you can customize the host names in the Properties dialog box of
the server).
u The network card names of the active and standby servers are set. It is
recommended that you set the database network card, device network card
and heartbeat network card to TCPIP, DEVICE and HEARTBEAT respectively.
Heartbeat card.
HEART-
network GCO heartbeat IP address: It is bound
BEAT
card when configuring the VCS
10.0.0.11
The replication resource group is
configured.
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Heartbeat card.
HEART-
network GCO heartbeat IP address: It is bound
BEAT
card when configuring the VCS
10.0.0.12
The replication resource group is
configured.
Note:
u The IP address used for VVR volume replication is bound with the
heartbeat network card.
u The IP address used for GCO heartbeat detection can be bound with
the database network card or heartbeat network card. In the project,
it is usually bound with the heartbeat network card.
u The priorities of the network cards of the active and standby servers is set.
Their priorities from high to low should be: database network card > device
network card > heartbeat network card.
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4 The relationship between the current server host name and its database
floating IP address.
4 The relationship between the remote server host name and its database IP
address.
u Set the same username and password for the administrators of the active and
standby servers.
u Turn off the Windows firewall on both the active and standby servers.
Before installing the disk array software, you need to install and connect the
hardware correctly; otherwise, errors may occur during the installation.
Connecting the Hardware for Remote HA System with Two Disk Arrays
When the device network card and database network card of the cluster server
belong to the same DCN network, connect the hardware according to Figure 4-1.
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Figure 4-1 Hardware Connection (Device Network Card and Database Network Card in the
same DCN Network)
When the device network card and database network card of the cluster server
belong to different DCN networks, connect the hardware according to Figure 4-2.
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Figure 4-2 Hardware Connection (Device Network Card and Database Network Card in
Different DCN Networks)
The FiberHome active / standby system can use the Fujitsu and Dell disk arrays.
The following introduces how to install the Fujitsu and Dell disk arrays respectively.
Prerequisite
u The RMT or MNT port of the Fujitsu disk array is connected to an idle port of the
active server through a network cable, and the IP address of the network card
is on the same network segment as the default IP address of the disk array.
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Procedure
2. Enter the username and password (both are root) and click Logon to access
the installation window.
4. Select the default option Create RAID Group (Disks are assigned
automatically) and click Next.
5. Set the RAID group name, set RAID Level to RAID5 (keep default settings for
other parameters) and click Create, as shown below.
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6. In the following dialog box, click OK. The system starts to create the RAID,
which may take several minutes.
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8. Click 0:lv in the left navigation tree, set the volume name and capacity (adopt
default settigs for other parameters), and then click Create.
9. In the following dialog box, click OK. The system starts to create the volume,
which may take several minutes.
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11. In the left navigation tree, click CM#0 Port#0 and click Edit to set the name of
bound volume, as shown below.
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12. Click Set and then click OK in the following dialog box. The system starts to
establish the binding relationship, which may take several minutes.
The Dell disk array installation includes installing the disk array management
software and configuring the disk array.
The following introduces how to install the Dell disk array management software.
Prerequisite
The installation program of the Dell disk array management software is obtained.
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Procedure
1. On the active server, double-click the installation program of the disk array
management software mdss_install.exe to open the following dialog box.
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4. Select I accept the terms of the license Agreement and click Next.
5. Select the default install set Full (Recommended and click Next.
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7. Select No, I will manually start the event monitor service and click Next.
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10. Wait until the system completes the installation. Then select No, I will restart
my system myself later and click Done, as shown below.
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The dell disk array is configured by the Dell disk array management software.
Prerequisite
u The Dell disk array management software is installed on the active server.
u The management port of the Dell disk array is connected to an idle port of the
active server through a network cable, and the IP address of the network card
is on the same network segment as the default IP address of the disk array.
Caution:
The Dell disk array has two management ports (network ports), generally
marked as 3 and 4. Their default IP addresses are 192.168.128.101 and
192.168.128.102 respectively.
Procedure
2. In the Select Addition Method dialog box, select Manual and click OK.
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3. In the Add New Storage Array - Manual dialog box, select Out-of-band
management, enter the management IP address 192.168.128.101 of the disk
array in the RAID Controller Module (DNS/Network name, IPv4 address or
IPv6 address): text box, and then click Add.
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4. Conform to add only one RAID control module path and click Yes in the
displayed alert box.
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7. Click Yes in the Partially Managed Notice alert box to start the disk array
management window.
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8. In the Storage & Copy Services tab of the disk array management window,
right-click Total Unconfigured Capacity and select Create Disk Array from
the shortcut menu.
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10. Enter the disk group name, select Manual (Advanced): Choose specific
physical disks to obtain capacity for the new disk group. and click Next.
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11. Set the RAID level to RAID 5, add the physical disk, click Calculate Capacity
and then click Finish.
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12. In the Storage & Copy Services tab of the disk array management window,
right-click the created disk group and select Create Virtual Array from the
shortcut menu.
13. Set the capacity and name of the virtual disk (keep default values for other
settings), as shown below, and then click Finish.
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14. Click No in the displayed alert box to complete creating the virtual disk and
wait for the initialization to complete.
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15. In the Host Mappings tab of the disk array management window, right-click
the host under Default Group and select Delete from the shortcut menu to
delete existing hosts under Default Group one by one.
16. Right-click Default Group and select Define→Host from the shortcut menu.
17. Set the host name, click No, and click Next, as shown below.
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18. Select Add by selecting a known unassociated host port identifier, select
the identifier from the Known unassociated host port identifier drop-down list,
set alias and click Add to add the port identifiers and alias associated with the
host to the list. Then click Next.
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19. Select Windows from the Host type (operating system) drop-down list and
click Next.
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20. View the definition of the current host and click Finish.
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22. In the Host Mappings tab of the disk array management window, right-click
the host and select Add LUN Mapping from the shortcut menu.
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23. Set the logical unit number of the host and click Add, as shown below.
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24. View the mapping result and restart the two servers.
The following introduces how to install the cluster software Veritas. You need to
install the software only on the active server and the standby server will synchronize
the installation automatically.
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Prerequisite
Procedure
2. Click Install or upgrade server and client components to open the following
welcome window.
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3. Click Next and select I accept the terms of License Agreement, as shown
below.
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5. Click Next to access the System Selection window. Enter the hostnames of
the active and standby servers in System Name or IP respectively and click
Add. Keep default values for other parameters.
Note:
When this step is performed on the active server, the cluster software will
be automatically installed on the standby server as the hostnames of the
active and standby servers are added.
6. Click Next and then click Yes in the displayed dialog box, as shown below.
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9. In the displayed dialog box, click OK. The Veritas software starts to be installed,
which may take several minutes.
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11. Click Next and the following information appears. Then, click Finish to
complete the installation.
The following introduces how to configure the VVR security service. You need to
configure it only on one server.
Background Information
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Procedure
1. On any of the servers, click to open the Start window, and click . In
the Apps window, click VVR Security Service Configuration Wizard.
3. Enter the username and password of the Windows system and click Next.
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4. In the Available domains pane, select the working group where the server
locates, click to add it to the Selected domains pane and click Next.
Note:
Wait for the system to automatically search for the available working
group or click Add domain to add the working group manually.
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5. Click Add host to add the host names one by one and click Configure.
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6. Wait until the Status column of the host shows Account update succeeded,
and then click Finish.
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The following introduces how to configure the dynamic disk group. You need to
configure it on two servers respectively.
Background Information
After being installed, the cluster software will take over the disk management
function of the original Windows operating system.
Procedure
1. On the active server, click to open the Start window, and click . In the
Apps window, click Veritas Enterprise Administrator to open the following
dialog box and click OK.
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4. In the displayed dialog box, enter the username and password for logging into
the Windows system of the selected host, and click OK.
6. Under Disks of the System pane, right-click the disk used for volume
replication and select Write Signature from the shortcut menu.
Note:
u You can determine the disk to be set according to the capacity of the
disk.
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7. Select GUID Partition Table (GPT), select the corresponding disk and click
Select, as shown below. Then click OK.
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9. Right-click the corresponding disk and select New Dynamic Disk Group from
the shortcut menu to open the following dialog box and then click Next.
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10. Set the disk group name, select Create cluster group, confirm the selected
disk and click Next.
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11. Confirm the information of the disk group and click Next.
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12. Click Finish in the dialog box as shown below to complete creating the
dynamic disk group.
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13. Repeat steps 2 to 12 to create the dynamic disk group on the other server.
Make sure the disk group names on the two servers are the same.
You need to create two volumes for replicating data and logs respectively. The
volumes should be configured on two servers respectively and the volume names
and spaces on the active server should be completely consistent with those on the
standby server.
Prerequisite
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Procedure
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4. Set the name and capacity of the data volume, and then click Next.
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6. Select the NTFS to format it, as shown below, and click Next.
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8. Repeat steps 1 to 7 to create the log volume. The log volume does not require
formatting. Therefore, deselect Format this volume when creating the log
volume in the dialog box as shown below.
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10. Repeat steps 1 to 9 to create the volumes on the other server. Make sure the
volume names and capacities on the two servers are completely consistent.
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The following introduces how to configure the VCS in the remote HA system mode.
You need to configure it on two servers respectively.
Procedure
1. On the CLI of any server, enter VCW /nonad and press "Enter" to start the VCS
configuration wizard.
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3. Enter the host name of the current server, click Add to add it to the Selected
systems pane and click Next.
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6. Enter the information of the cluster, select the host name of the server in the
cluster, as shown below, and then click Next.
Note:
Select the cluster ID and make sure the cluster IDs of the active and
standby servers are not the same.
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8. Click No in the displayed alert box to not confirm the private heartbeat
connection.
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9. Select Use VCS User Privileges, set the administrator user information of the
cluster and click Next.
Note:
The default username and initial password of the VCS are admin and
password respectively, which can be modified as needed.
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10. As shown below, confirm the information in the following dialog box and click
Configure.
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13. Select the network card, enter the IP address and subnet mask used for the
GCO heartbeat, as shown below, and click Next.
The GCO heartbeat IP address is usually bound with the heartbeat network
card.
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16. Repeat steps 1 to 15 to configure the VCS on the other server. Make sure the
Cluster Name, Cluster ID and GCO IP are unique.
The following introduces how to set the Replication resource group. You need to
configure it on two servers respectively.
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Background Information
The Replication resource group includes the NIC, IP, VMDg and VvrRvg resources.
The VMDg and VvrRvg resources should be configured after the RDS is configured.
For specific operations, see Configuring the Disk Resource.
Procedure
1. On the active server, click to open the Start window, and click . In
the Apps window, select Veritas Cluster Manager – Java Console to open
the Cluster Monitor window.
2. Select File→New Cluster, enter the IP address or computer name of the local
computer, and then click OK.
3. Enter the username and password for logging into the Cluster and click OK.
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Note:
After login, you can view the configured GCO resource group in the
cluster.
1) Right-click the cluster name and select Add Service Group from the
shortcut menu.
2) Click Yes in the displayed alert box to switch to the Read/Write mode.
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3) In the Add Service Group dialog box, enter the resource group name in
the Service Group name text box, select the corresponding system in the
1) Right-click the Replication resource group and select Add Resource from
the shortcut menu.
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2) In the displayed Add Resource dialog box, set the resource name and
select the resource type, as shown below.
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3) In the lower pane of the Add Resource dialog box, select the
MACAddress row (in bold) and click . Then select Per System, enter
the MAC address of the network card bound with the VVR IP address and
click OK.
Note:
u Enter "ipconfig /all" on the CLI to view the MAC address of the
network card.
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4) In the Add Resource dialog box, select Critical and Enabled, and click
OK to complete adding the NIC resource.
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1) Right-click the Replication resource group and select Add Resource from
the shortcut menu.
2) In the displayed Add Resource dialog box, set the resource name and
select the resource type, as shown below.
3) In the lower pane of the Add Resource dialog box, set Address,
SubNetMask and MACAddress.
¡ Select Global for Address and enter the planned VVR IP address.
¡ Select Global for SubNetMask and enter the planned subnet mark.
¡ Select Per System for MACAddress and enter the MAC address of
the network card bound with the VVR IP address.
4) In the Add Resource dialog box, select Critical and Enabled, and click
OK to complete adding the IP resource.
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The following introduces how to configure the RDS. You need to configure it only on
the active server, and the standby server will automatically synchronize the
configuration.
Prerequisite
Procedure
1. On the active server, click to open the Start window, and click . In
the Apps window, click Veritas Enterprise Administrator to open the
following dialog box and click OK.
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4. In the displayed dialog box, enter the username and password for logging into
the Windows system of the corresponding host, and click OK.
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8. Set the RDS and RVG name, set the active server as the primary node, as
shown below, and then click Next.
9. Select the disk volume (the data volume only) for replication and click Next.
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10. Select the volume for replicating logs and click Next.
11. Confirm the relevant information of the primary node RDS and click Create
Primary RVG.
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12. Click Yes in the displayed alert box to add the standby node.
13. Enter the host name of the standby server and click Next.
14. Click Yes in the displayed alert box to automatically create the some
configuration on the standby node.
15. Select IP addresses of the active and standby server, that is, the planned VVR
IP addresses, used for data replication and transmission. For other parameters,
adopt the default settings, as shown below.
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16. Click Advanced and set Protocol to TCP/IP. Adopt the default settings for
other parameters, as shown below, and then click OK.
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18. Click Next in the dialog box as shown below to automatically start
synchronization and replication.
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The following introduces how to configure the disk resource. You need to configure
it on two servers respectively.
Prerequisite
Procedure
2) In the displayed Add Resource dialog box, set the resource name and
select the resource type, as shown below.
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3) In the lower pane of the Add Resource dialog box, select the
DiskGroupName row (in bold) and click . In the Edit Attribute dialog
box, set the disk group name and click OK.
Note:
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4) In the Add Resource dialog box, select Critical and Enabled, and click
OK to complete adding the VMDg resource.
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1) Right-click the Replication resource group and select Add Resource from
the shortcut menu.
2) In the displayed Add Resource dialog box, set the resource name and
select the resource type, as shown below.
3) In the lower pane of the Add Resource dialog box, set RVG,
VMDgResName and IPResName.
¡ Select Global for RVG and enter the RVC name, which should be
consistent with the RVG name set when setting the RDS.
¡ Select Global for VMDgResName and enter the name of the VMDg
resource.
¡ Select Global for IPResName and enter any character string, which
actually does not take effect; However, the resource in bold must be
set.
4) In the Add Resource dialog box, select Critical and Enabled, and click
OK to complete adding the VvrRvg resource.
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1) Select the Replication resource group and select the Resources tab.
2) Right-click the corresponding resource and select Link from the shortcut
menu. In the displayed Link Resources dialog box, select the child
resource and establish the dependency relationship among the resources
one by one, according to Table 4-1.
1 VvrRvg_Res→VvrRvg_VMDg
2 VvrRvg_Res→ip_res→nic_res
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4. Repeat steps 1 to 3 to configure the disk resource and set the dependency
relationship among resources on the other server.
The following introduces how to configure the FHEmsService resource group. You
need to configure it on two servers respectively.
Background Information
The FHEmsService resource group includes the RVGPrimary, MountV and EMS
resources. The relevant EMS resources should be configured after the database
and EMS are installed.
Procedure
1. Add the FHEmsService resource group in the cluster of the active or standby
server.
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1) Right-click the cluster name and select Add Service Group from the
shortcut menu.
2) In the Add Service Group dialog box, enter the resource group name in
the Service Group name text box, select the corresponding system in the
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2) In the displayed Add Resource dialog box, set the resource name and
select the resource type, as shown below.
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3) In the lower pane of the Add Resource dialog box, set AutoTakeover,
AutoResync and RvgResourceName.
4) In the Add Resource dialog box, select Critical and Enabled, and click
OK to complete adding the RVGPrimary resource.
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2) In the displayed Add Resource dialog box, set the resource name and
select the resource type, as shown below.
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3) In the lower pane of the Add Resource dialog box, set MountPath,
VolumeName and VMDGResName.
¡ Select Global for MountPath and enter the disk address D:\MySQL.
¡ Select Global for VolumeName and enter the data volume name
defined when creating the disk volume.
4) In the Add Resource dialog box, select Critical and Enabled, and click
OK to complete adding the MountV resource.
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4. (Optional) The database IP addresses of the two servers are on the same
network segment, you need to configure the database floating IP addresses.
For the specific operations of adding the floating IP resource, see Configuring
the IP Resource.
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1) Select the FHEmsService resource group and select the Resources tab.
Table 4-2 Dependency Relationship Between the RVGPrimary and MountV Resources.
1 MountV_res→RVGPrimary_res
The following introduces how to configure the GCO function. You need to configure
it only on one server. By configuring the GCO function, you can manage and
monitor the clusters on the active and standby servers through the GCO.
Prerequisite
Procedure
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4) Set the host name / IP address, username and password of the remote
cluster, and then click Next.
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5) Click Finish in the dialog box as shown below to complete adding the
remote cluster.
6) In the cluster, select the cluster name and view the status of the local
cluster and remote cluster in the Remote Cluster Status tab. The
following figure shows the cluster status is normal. If the status is abnormal,
check the network and configuration.
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3) In the Available Clusters pane, select the cluster of the other server and
Note:
Set the resource group where the EMS services locate as the global
resource group. The relevant EMS services will be added to the
FHEmsService resource group in the subsequent procedures.
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Note:
If Host Name/IP Address and Username in the above figure are null, click
and set the host name / IP address, cluster username and password
of the remote cluster in the Remote cluster information dialog box.
5) Click Finish in the dialog box as shown below to complete setting the
global resource group.
Note:
After the global resource group is set, the icon of the FHEmsService
resource group will be circled in blue, as shown below.
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The following introduces how to install the MySQL database. You need to install the
database on the active and standby servers respectively.
Prerequisite
Procedure
Caution:
In the remote HA system with two disk arrays, you can bind the path of
the disk array by setting the path value of the MountV resource. For
specific operations, see the MountV resource configuration part in
Configuring the FHEmsService Resource Group.
Caution:
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3. Decompress the MySQL installation package and then copy the decompressed
files to the "D:\MySQL" directory, as shown below.
2) In the System variables box, select the Path variable, click Edit and add
D:\MySQL\bin in the variable value, separated from the previous value by
;, as shown below.
5. Run the following commands on the CLI to install the MySQL database service.
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1) View the attribute of the MySQL service in the service list and make sure
the executable file path of the MySQL service is D:\MySQL\bin, as shown
below.
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2) Set the startup type of the MySQL service to Manual and click Start to
view whether the MySQL service can be normally started.
Note:
When installing the MySQL database on another server, you need not
copy the MySQL installation program.
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9. (Optional) Add the MySQL service resources on two servers respectively and
check whether the MySQL service resources can be manually switched. For
specific operations of adding resources, see Configuring the EMS Resource.
Note:
When you install the active / standby system for the first time, make sure
the MySQL service resources can be manually switched before installing
the EMS.
The following introduces how to install the UNM2000. You need to install it on two
servers respectively.
Prerequisite
u The MySQL database is installed on the server and the MySQL service is
started.
Procedure
1. Double-click the UNM2000 installation software on the active server, and click
"Next" in the displayed dialog box.
Note:
The active server indicates the server whose cluster resources are online.
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6. Set the Tomcat installation path (the default installation path D:\ApacheTomcat
is recommended), and then click Next.
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8. Set the Tomcat port (The default port 8080 is recommended), and then click
Next.
9. Specify the server deployment mode. Select the default Centralized and click
Next.
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10. Specify the IP address of the computer running the server end, and then click
Next.
Note:
u When adopting the local HA system with one or two disk array(s), or
the remote HA system with two disk arrays (with the database
floating IP address configured), you need to set the IP address to the
floating IP address of the database upon EMS installation.
u When adopting the remote HA system with two disk arrays (with the
database floating IP address not configured), you need to set the IP
address to the database IP address of the corresponding server
upon EMS installation.
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12. Set the database information for the UNM2000 server end and then click
Next.
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14. The installation of the program starts. In the alert box displayed a while later,
click Finish.
15. Click No in the displayed alert box to not restart the computer immediately.
16. Switch the cluster resources to the other server and repeat steps 1 to 15 to
install the UNM2000 on the other server.
The following introduces how to initialize the database table structure. You need to
perform this operation only on one server.
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Prerequisite
Procedure
1. Click to open the Start window, and click . In the Apps window,
click Visual Studio 2008 Command Prompt.
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After installing the UNM2000, you need to stop the relevant EMS services and set
the startup type of Manual. You need to configure the service on two servers
respectively.
Procedure
1. On the active or standby server, click to open the Start window. Click
Administrative Tool, double-click Services to open the Services window.
2. Stop the relevant UNM2000 services and set the startup type of Manual.
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3. Repeat steps 1 and 2 to stop the relevant EMS services on the other server
and set the startup type of Manual.
The following introduces how to configure the EMS resource. You need to configure
it on two servers respectively.
Background Information
The EMS resources include the database service resources and EMS service
resources.
Procedure
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2) In the displayed Add Resource dialog box, set the resource name and
select the resource type GenericService, as shown below.
3) In the lower pane of the Add Resource dialog box, set ServiceName.
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Note:
4) In the Add Resource dialog box, select Critical and Enabled, and click
OK to complete adding the MySQL resource.
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4 Select Enabled for the service resource. For the key service resources
that have the automatic switching function, select Critical.
1) Select the FHEmsService resource group and select the Resources tab.
2) Right-click the corresponding resource and select Link from the shortcut
menu. In the displayed Link Resources dialog box, select the child
resource and establish the dependency relationship among the resources
one by one, according to the following figure.
Table 4-4 Dependency Relationship Among All Resources in the FHEmsService Resource
Group
1 Tomcat6→Tcp-ip
2 UnmServiceMonitorRes→UnmNodeRes
UNMCFGDataMgrRes→UNMCMAgentRes→UNMCMServiceRe-
3
s→UnmNodeRes→UnmbusRes→MySQLRes
4 MySQLRes→Tcp-ip
5 MySQLRes→MountV_res→RVGPrimary_res
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4. Repeat steps 1 to 3 to configure the service resource on the other server. The
resource names on two servers must be consistent.
The following introduces how to verify the installation of the active / standby system
is installed.
Procedure
1. Check whether the EMS client can log into the active and standby servers
respectively.
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1) Start all resources on any of the active and standby servers and connect to
the EMS service end through the EMS client. If you log in successfully and
perform operations normally, the EMS is installed correctly on the server.
2) Switch all resources to another server manually and connect to the EMS
service end through the EMS client. If you log in successfully and perform
operations normally, the EMS is installed correctly on the server.
2. Check whether automatic switching can be performed between the active and
standby EMS systems.
The active and standby EMS servers will trigger automatic switching upon the
following failures.
4 A fault occurs on the network card (including the IP address) of the active
EMS server.
Simulate the following faults to check whether the active and standby EMS
systems trigger automatic switching successfully.
1) Manually disconnect the power supply of the active EMS server and check
whether the switching is successful.
2) Manually restart the active EMS server and check whether the switching is
successful.
3) Manually disable the optical card of the active EMS server and check
whether the switching is successful.
4) Manually disable the network card of the active EMS server and check
whether the switching is successful.
5) Manually stop the EMS service on the active EMS server and check
whether the switching is successful.
6) Manually stop the database service on the active EMS server and check
whether the switching is successful.
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5 Precautions for EMS Upgrade
The following introduces the precautions when upgrading the EMS version or
installing the version patches in the active / standby mode.
Procedure
1. Log into the EMS service end, and back up the EMS configuration and the
EMS installation file.
3. Make sure the running statuses of all resources are Offline, select the
resources corresponding to the EMS services and deselect the Critical option
for them one by one.
4. On any of the active and standby servers, uninstall the EMS and install the new
version / load the patches.
5. After upgrading the EMS version or loading the patches, right-click the resource
group in the cluster and select Online→Server Name to start the resource.
6. (Optional) Upon installing the new EMS version or loading the patches, if the
creating the table space and table database operations are performed, log into
the EMS server and import the EMS configuration.
7. Log into the EMS server. If you can perform operations successfully, the server
is upgrade or patches are loaded successfully.
8. Repeat steps 3 to 6 on the other server to upgrade the EMS version or load the
patches.
Note:
The EMS version or patches installed on the active and standby servers
should be the same.
9. After upgrading the two servers, select the resource corresponding to the EMS
service and select the Critical option.
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Note:
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6 Common Maintenance Operations
The following introduces the common maintenance operations in the active /
standby disaster-tolerant system.
Procedure
1. In the cluster, right-click the resource group to perform the following operations:
4 Switch to: Switches the resource group between the active and standby
systems.
4 Clear Fault: Eliminates the failures of the resources in the resource group.
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The following introduces how to process the common failures of the active / standby
system.
Disk Troubleshooting
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Table 7-1 shows the common problems of making service groups offline and online
and the corresponding solutions.
The cluster
Enter hasys -display system to validate
system is in the
whether the system is running.
RUNNING status.
The service group Use the output of the hagrp -display
The SystemList attribute of the service group
is not set to run on service_group command to validate the
may not contain the system name.
this sytem. system name.
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Table 7-2 shows the common problems of making resources offline and online and
the corresponding solutions.
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The following introduces the concepts of the disaster declaration and gives prompts
for configuration troubleshooting using the global cluster.
When the status of a cluster in the global cluster changes to FAULTED, it cannot be
accessed any longer, and the failure will be forwarded according to the failure
reason (split brain, temporary interruption or permanent disaster).
If you take measures to process the cluster failures in the global cluster, the VCS
will prompt the type of the declared failure.
u Outage: Indicates the primary data center may be restored back to its current
status at some time.
u Disconnect: Indicates split brain. Two clusters are started, but they are
disconnected.
u Replica: Indicates the data on the takeover target are consistent with the
backup source. When the service group is online, RVGPrimary will be started to
take over. This option is only applicable to the VVR environment.
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You can select the groups whose failures are to be forwarded to the local cluster. In
this situation, the VCS will make these groups online on the node according to the
FailOverPolicy attribute of the selected groups. It will also mark these groups as
OFFLINE in other clusters. If no service groups are selected, the VCS will only mark
these groups as offline implicitly in the closed cluster without take any other
measures.
When the internal heartbeats between any two clusters or all external heartbeats
are lost, the remote cluster is faulty or the communication links between two clusters
are interrupted (wide area split brain).
When there are more than two clusters, they should be differentiated from each
other (system A and system B). You can query the remaining clusters to confirm that
the remote cluster that has lost the heartbeat transmission is closed. This
mechanism is called Query.
u In the dual-cluster configuration, if one connector loses all the heartbeats with
the other connector, the remote cluster is faulty.
u If there are more than two clusters, and one connector loses all the heartbeats
with another connector, the mechanism will query the status of the cluster
displayed in the remaining connector before declaring that the cluster is faulty.
u If all connectors reports that the cluster is faulty (active query), the queried
connector will regard the cluster as a faulty one and change the status of the
remote cluster to FAULTED.
The VCS alert is identified by the alert ID, which consists of:
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u object - indicates the name of the VCS object for which the alert is generated.
The object can be the cluster or the service group.
alert_type-cluster-system-object
Alert Type
u GNOFAIL - Indicates that failover cannot be implemented for the global group
in the cluster or remote cluster.
Note:
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Management Alert
The alert should be processed manually. You can respond to the alerts according to
the following methods:
u If the reason of the alert can be ignored, you can use the Alerts dialog box or
haalert command on the Java console or Web console to delete the alert.
You need to provide the remark on reason of the deleted alert and the VCS will
record the remark into the engine log.
u When the cancellation event of the alert occurs, the VCS will delete or cancel
some alerts.
If the any of the above operations is not performed and the VCS engine (HAD) is
running on at least one node in the cluster, the management alert will last. If the
HAD is not running on any of the nodes in the cluster, the management alert will
disappear.
The following introduces the operations performed for the following alert types
through the Java or Web console:
u CFAULT - When this type of alert occurs, click "Take Action" to guide users
through the failure forwarding of the global group (which is offline before the
failure occurs in the cluster).
u GNOFAILA - When this type of alert occurs, click "Take Action" to guide users
to forward the failure of the global group (which is in the running status in the
remote cluster) to the remote cluster.
u GNOFAIL - The console does not provide related operations for this alert.
Cancellation Event
When the faulty cluster returns to the running the status, the VCS will delete the
CFAULT alerts.
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The VCS will delete the GNOFAILA and GNOFAIL alerts to respond to the following
events:
u The group is deleted from the cluster that generates the alert.
The following introduces how to eliminate the failures and restore from the failure
through the SFW.
Caution:
Exercise care when performing operations on the disk to avoid data loss
caused by misoperation.
If the disk or volume is faulty, restore and disk and volume as soon as possible to
avoid data loss.
One of the following described statuses will be displayed in the Status column of
the disk in the right pane of the console. When a disk is faulty, you can diagnose
and restore it according to the following table.
Caution:
Adopting the suggested operation may cause the volume to enter the
Imported status. However, these operations cannot ensure the integrity
of data.
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The following table describes the volume status that appears in the Status column
in the graph view or list view of the volume. If a volume is faulty, you can diagnose
and restore it according to the following table.
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Caution:
Adopting the suggested operation may cause the volume to enter the
Healthy status. However, these operations cannot ensure the integrity of
data.
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The volume is located in the dynamic disk group that Import the dynamic disk group
Stopped
is not imported. containing this volume.
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This section introduces how to restore the off-line dynamic disk to importing status.
Note:
Procedure
1. Repair all the disk and controller, and make sure the disk is powered-on,
inserted into and connected with the PC.
2. Use the Rescan command to rescan all the devices on the SCSI bus, and
restore the disk to on-line status.
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Select Rescan from the menu of Actions or right-click the StorageAgent node
in the tree view, and select Rescan. If many devices exist on the SCSI bus of
the PC, it may take a long time to rescan the bus. If a disk fails and the mirrored
volume or RAID-5 volume occurs, some new volumes will be created in other
positions during repairing.
3. If the disk is still off-line after rescaning, select this disk and execute the
Reactivate Disk command to restore the on-line status for the disk manually.
Click the disk icon in the tree view or Disk View and select the Reactivate Disk
command.
Note:
u If reactivating the disk does not change the disk status, the disk or
the disk connection may be faulty.
4. Of the disk becomes on-line after the reactivating, check whether the volume is
running normally. If not, execute the Reactivate Volume command on the
volume.
Note:
5. Run Chkdsk.exe to make sure the basic data on the disk is not damaged.
To run Chkdsk, open the CMD alert window and enter the following command.
chkdsk x:/f
x indicates the drive letter of the volume to be checked. /f indicates the any fault
discovered duing the repairing using Chkdsk. If /f is neglected, the Chkdsk will
run in read-only mode.
Chkdsk will clear the file system structure, but the invalid data may still exist on
the disk if you perform any operation when the disk is faulty. It is advisable to
run the utility program to check the completeness of the data. If the data is
damaged, replace the data with that in the backup.
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This section introduces how to restore the basic disk to the on-line status.
Note:
Procedure
1. Repair all the disk and controller, and make sure the disk is enabled, inserted
into and connected with the PC.
2. Rescan all the devices on the SCSI bus using the Rescan command, so as to
restore the disk to the on-line status.
Select Rescan from the menu of Actions or right-click the StorageAgent node
in the tree view, and select Rescan. If many devices exist on the SCSI bus of
the PC, it may take a long time to rescan the bus. If a disk fails and the mirrored
volume or RAID-5 volume occurs, some new volumes will be created in other
positions during repairing.
3. If the disk is restored to the on-line status after rescanning, check whether the
volume is normal.
If not, restore the volume to the normal status. See Restoring the Basic Volume
to the Normal Running Status.
4. Run Chkdsk.exe to make sure the basic data on the disk is not damaged.
Even though the disk and volume are both restored to on-line status, it is
important to check whether the basic data is complete. To run Chkdsk, open the
CMD alert window and enter the following command.
chkdsk x:/f
x indicates the drive letter of the volume to be checked. /f indicates the any fault
discovered during the repairing using Chkdsk. If /f is neglected, the Chkdsk will
run in read-only mode. If the data is damaged, replace the data with that in the
backup.
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The following introduces how to delete the disk from the computer.
Background Information
To identify the physical disk indicated by the disk in VEA GUI, use the "Ping Disk"
command. This command will make the indicator LED built in the physical disk
enclosure flash until the command is stopped running.
The disk can be deleted only after all the volumes on the disk are deleted. You can
remain any mirrored volumes on the disk by deleting the mirrored volume whose
status is Missing on the disk. Deleting a volume will destroy the data on it.
Therefore, delete the disk only when the disk is permanently damaged or
unavailable.
Procedure
Delete the basic disk from the computer. Select Rescan from the Actions
menu and the disk and its volumes are no longer displayed on the GUI.
2) Make sure the disks to be deleted are displayed in the right pane of the
window. Click OK.
After the dynamic disk is deleted from the disk group, it will change to the
basic disk.
3) Delete the basic disk from the computer. Select Rescan from the Actions
menu and the disk and its volumes are no longer displayed on the GUI.
Restoring the external disk to the online status depends on the original context of
the disk.
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Warning:
u If the external disk is created on another computer and moved to the dynamic
disk group of the current computer, use Import Dynamic Disk Group to get the
disk online.
The procedures for adding an external disk that is originally created on another
computer are as follows:
1) Right-click the disk and select Import Dynamic Disk Group. A dialog box
appears, displaying the name of the dynamic disk group.
2) Specify the name of the dynamic disk group according to the following
requirements:
¡ To set a new name, enter the name in the "New name" dialog box and
then click OK.
3) To import the dynamic disk group from other system, click the check box to
clear the host IDs of other systems. Import the disk group. All the existing
volumes on the disk will be visible and accessible.
u If the external disk has an auxiliary disk group (that is, the dynamic disk group
other than the one that containing the booted disk or system disk of the computer)
and it is switched between the OSs on a dual-boot computer, use the Import
Dynamic Disk Group command.
If a disk on a dual-boot computer has one or more auxiliary dynamic disk group
(s), this disk will be marked as Foreign and not be imported to the auxiliary disk
group upon it being switched between OSs. In this situation, the shared primary
dynamic disk group on the disk will be imported automatically.
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u If the disk is originally created on the current computer and then deleted, and
now it is re-connected to the current computer, to restore the disk back to the
member of its original dynamic disk group, use the Merge Foreign Disk
command.
This section introduces how to restore the basic volume to the normal running
status.
Procedure
1. Repair all the disk and controller, and make sure the disk is enabled, inserted
into and connected with the PC.
2. Select Rescan from the menu of Actions or right-click the StorageAgent node
in the tree view, and select Rescan. Rescan all the devices on the SCSI bus
and restore the disk to which the volume belongs to on-line status.
Note:
If many devices exist on the SCSI bus of the PC, it may take a long time
to rescan the bus.
The following introduces how to restore the dynamic volume to the normal status.
Procedure
1. Use the Rescan and Reactivate Disk commands to get offline the disk that the
volume belongs to.
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Note:
2. When the disk is reactivated and gets online, view whether the volume is
running normally or not. If it is not normal, try to run the Reactivate Volume
command on it.
Note:
3. Run Chkdsk.exe to make sure the structure of the basic file system keeps
unchanged.
To run Chkdsk, open the CMD command prompt window and enter the
command:
chkdsk x:/f
x indicates the drive letter to the volume to be checked. / f indicates the errors
detected during Chkdsk restoring. If the /f option is ignored, Chkdsk will run in
the read-only mode.
If the user is working upon occurrence of errors on the disk, invalid data will still
remain on the disk after the Chkdsk clears the file system structure. It is
recommended that you run the corresponding application to check the data
integrity. If the data are damaged, use the backup to replace them.
The following introduce how to restore the volume containing degraded data after
moving the disk between the computers.
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If the disks are moved between computers using the Deport Dynamic Disk Group
and Import Dynamic Disk Group commands, and the mirrored volume or RAID-5
dynamic volume contained by these disks have degraded data, you can restore the
volumes containing the degraded data following the steps below.
Procedure
1. Deport their disks from the computers whether they currently locates and
physically move them back to the computers whether they originally located.
The statuses of the volumes are Degraded before the disks are moved. After
they are moved back, their statuses are still Degraded.
3. Make sure the disks that contain degraded mirroring or parity check information
are not in the Offline status.
If the statuses are Offline, check whether hardware is faulty and then
reconnect the disk if necessary.
Note:
u If the hardware failure is eliminated, the status of the disk will change
to Healthy, all the mirrored volumes on this disk will be synchronized
again and all the RAID-5 volumes will generate the parity check
again.
5. (Optional) If the volume are still in the Degraded status, use the Reactivate
Volume command.
If the Veritas Storage Foundation for Windows gets the volume online
successfully, the status of the volume changes to Healthy.
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Note:
6. Deport the dynamic disk group and move all the disks on this dynamic disk
group to the second computer.
Move the disk group and all involved disks simultaneously to ensure the
volume on the second computer is Healthy.
The following introduces how to process the provider error upon SFW startup.
Background Information
In Veritas Storage Foundation for Windows, the provider is similar to the driver.
Each provider manages a specific hardware or software storage component. For
example, the disk provider manages all the disks that are regarded as disks by the
Windows OS. The provider detects the existing physical and logical entities and
stores the information in the distributed database of Veritas Storage Foundation for
Windows.
Procedure
1. If the error indicates the provider cannot be loaded is prompted upon startup of
Veritas Storage Foundation for Windows, right-click the managed server node
in the tree-like view of Veritas Enterprise Administrator and select Properties.
View the status of the provider in the displayed window.
The top of the window displays the providers loaded, and the bottom of the
window displays all the providers not loaded.
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This section introduces the command or procedure for fault elimination and
restoration.
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7.2.3.1 Refresh
If the disk and volume are normal but the recent modification has not been updated
to the VEA GUI, you can use the Refresh command.
Function Description
The Refresh command can refresh the information on the drive letter of the PC, file
system, volume and removable media. This command also checks whether the
previously non-readable volume is readable now. If no I/O operation is performed on
the modified disk, this command cannot obtain the disk modification since the last
reboot / rescan.
Procedure
Select Refresh from the View or Actions menu of VEA, or right-click the
StorageAgent node in the tree view to select Refresh.
Note:
7.2.3.2 Rescan
It is advisable to use the Rescan command when you modify the disk (such as
delete or add a disk). Rescanning may take several minutes, depending on the
device quantity on the SCSI bus.
Function Description
The Rescan command rescans the SCSI bus to discover the disk modification. It
shares the function with the Refresh command, refreshing the information on the
drive letter, file system, volume and removable media.
Procedure
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If the disk fails or operates abnormally, you should replace the disk.
Function Description
The Replace Disk command replaces the faulty disk with an empty basic disk. It will
create the volume on the new disk. The content of non-redundancy volume is not
protected. The redundancy volume will be re-synchronized automatically. This
command is only applicable to the Missing disk. If the disk is replaced successfully,
the new disk will inherit the attributes (including disk name) of the previous one.
After the replacing, the faulty volume stays faulty on the replaced disk because
there is no valid data to be copied. If the previous disk is re-connected to the system
after being replaced, it will be shown as a foreign disk on the VEA console. The
system will create a disk group named Unknown Dg. Use the Merge Foreign Disk
command to re-add the disk into the previous dynamic disk group.
Note:
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Procedure
1. Right-click Missing Disk and select Replace Disk. A dialog box will appear to
show the list of the empty basic disks.
The Merge Foreign Disk command is used to merge the foreign disk.
Function Description
If you have deleted a disk from the server and from Veritas Storage Foundation for
Windows, you can use the Merge Foreign Disk command to re-connect it to the
server as a member of the same dynamic disk group. The Merge Foreign Disk
command will restore the disk to the original status to serve as a member of the
dynamic disk group to which the disk belongs previously.
You should also use this command when you re-install a disk in the previous server
after you deleted it when the disk group was off-line, and connected the disk to other
server. This command is required because the disk has the disk group ID of other
server.
Note:
Procedure
2. On the VEA console, select Rescan in the menu of Actions to re-scan. The
disk will be shown in the tree with a red cross. The dynamic disk group will be
shown as Unknown Group.
3. Right-click the disk label in the tree view and select Merge Foreign Disk.
4. Click Next. Select the disk to be merged in the Merge Foreign Disk Wizard
window.
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Click Add to move the disk from the left pane to the right pane. Click Next.
Note:
The status of merged disk should be consistent with that before deleted from
the server. The disk should be in the previous dynamic disk group.
Note:
If the error mark persists, right-click the disk and select Reactivate Disk.
Function Description
The Rescan may not able to clear the error mark of the dynamic disk. In this case,
the Reactivate disk command can be used. The dynamic disks marked with
Missing or Offline can be reactivated. After the reactivation, the connected disk
which is in Failed status should be marked as Online.
Note:
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Procedure
1. Right-click the disks with the error mark and select Reactivate Disk.
2. In the dialog box that appears, click Yes to reactivate the disk.
Function Description
If the dynamic volume is faulty, you should re-connect the disks in which this volume
belongs to the server using the Rescan command (if this command is unavailable,
use the Reactivate Disk command). After one or multiple disks are re-connected to
the server, if the volume is not restored to the Healthy status, you can use the
Reactivate Volume command.
Note:
Procedure
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Note:
u If the basic disk of the volume is normal, the volume may be restored
to the Healthy status, though its data may be damaged or invalid. It
is advisable to run Chkdsk.exe before using this volume. If you fail to
run Chkdsk, you should re-format the volume and restore its content
from backup.
This section introduces how to repair the dynamic RAID-5 using the Repair volume
command. The Repair volume command deletes the damaged part in the volume
and re-create the deleted part on the other position on the normal dynamic disk.
Function Description
If the volume RAID-5 is in the Degraded status, and there is enough undistributed
space on the other dynamic disks for re-create the damaged disk of the volume, you
can use the Repair volume command to repair the volume RAID-5.
Note:
After the disk fails, you should rescan first, and the Repair volume menu
option is available.
Procedure
2. The target disk is designated in the Repair volume dialog box. To select a disk
manually, click Manually assign destination disks to select the desired disk.
Select Disable Track Alignment to disable track alignment for the created
volume.
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This section introduces how to repair the dynamic mirrored volume using the Repair
volume command. The Repair volume command deletes the damaged part in the
volume and re-create the deleted part on the other position on the normal dynamic
disk.
Function Description
If the disk to which the mirrored volume belongs fails, the volume is in the Degraded
status. The disk name will be modified to Missing Disk and a cross will appear
above the Missing Disk icon. The disk status becomes Offline. You can use the
Repair volume command to repair the dynamic mirrored volume.
Procedure
2. Click the corresponding check box in the Repair volume dialog box to select
the mirroring to be repaired. Select Disable Track Alignment to disable track
alignment for the created mirroring.
3. Click OK to create mirroring in the available disk space of other dynamic disk.
Starting and stopping the Veritas Storage Foundation for Windows service helps
eliminating faults. For example, if the Veritas Storage Foundation for Windows
service stops on the server, you can restart it rather than restart the server. The
service restarting can solve some temporary problems. The Veritas Storage
Foundation for Windows service is also called vxsvc.
Procedure
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Appendix A Abbreviations
IP Internet Protocol
NE Network Element
NMS Network Management System
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