Professional Documents
Culture Documents
VOCATIONAL EDUCATION
FOOD SERVICE
MANAGEMENT
THEORY &
PRACTICAL
Content Creation
The wise
possess all
Food today is more than the basic need and Food service Management is the need of
the hour. This book for Class XI vocational students attempts to introduce Food Service
Management at the Higher Secondary Level. The book is an eye opener to students who
have interests and acumen to create new food and also manage food service operations.
The units in the book focuses on food service operations, basics of food, equipment used,
production techniques, cuisines, bakery, food preservation, food hygiene and sanitation
and attitudes and personalities, essential for a person working in the food industry.The
vision of this book is to bring awareness regarding the hospitality industry which is
growing bigger everyday and which has definite future prospects.
The format and language are simple and explains seemingly difficult concepts clearly
with the help of figures, tables and illustrations. The activities assigned will provoke the
students to clarify the principles and prepare themselves for self-employment.The special
features of the book is that it extends the learning journey from the book to internet
and provides a wholesome learning experience,which in turn will facilitate peer learning,
build self-confidence, team spirit and leadership qualities among the students.
Besides photographs addition of information in boxes called “Do you know?”and
“ICT corner”make the book more interesting. The provision of “QR code”and “Linkages”
will help the students to have digital access for learning. The book promotes skill by Doing
rather than Memorizing.
The additional reading materials and videos will help students to probe and collect
information on their own. Enhancement of learning food service management principles
and skills will enable the students to meet the demands in this profession. For all young
aspirants who wish to set up their own food units or associated outlets, this book will be
of great help and a valuable guide providing a profitable self-employment opportunity.
Preface III
Exam Questions Model questions to prepare the students for final exam.
Professional
• Set up a small scale food preservation
unit.
• Establish a bakery unit. Course
• E st ablish a snack b ar/k iosk w it h MSME: Micro, Small and Medium
nutritious fast foods/salads/fresh juices/ Enterprises Development
herbal drinks. Institute, Chennai, Coimbatore,
• Self confident to become an event Tuticorin, Tirunelveli.
manager to meet the needs for various www.chennaimsmedi.com
events. TNAU: Tamil Nadu Agricultural
University, Coimbatore, Madurai,
• Plan and develop commercial production
Chennai.
of multi grain powders, health mixes,
www.tnau.ac.in
millet substituted powders, preserved
IHM: Institute of Hotel
products like vathal, vadagam, pickles,
Management, Catering
dry masala powders and salted products.
Te c h n o l o g y a n d A p p l i e d
• Linking the students with experts to Nutrition, Taramani, Chennai.
enhance the professional skills through www.shiksha.com
possible training programme. Identify EDI: Entrepreneurship
the Entrepreneurial avenues for future Development Institute of India.
plan. www.ediindia.org.
NAF: National Agro Foundation,
Chennai.
https://naf.org.
THEORY
2 Basics of Food
2.1 Functions of Food......................................................................................... 12
Contents VII
5 Bakery
5.1 Types of Bakery Products ............................................................................. 59
6 Food Preservation
6.1 Significance and Principles of Food Preservation ........................................ 74
6.4 Fermentation................................................................................................ 84
Contents VIII
PRACTICAL
1 Food Service Operation
1.1 Rating of Star Hotels................................................................................... 132
2 Basics of Food
2.1 Assessing Student’s Daily Diet.................................................................... 135
Contents IX
5 Bakery
5.1 Preparation of Yeast Solution..................................................................... 155
6 Food Preservation
6.1 Drying......................................................................................................... 164
Contents X
Glossary............................................................................................................. 194
Contents XI
Learning Objectives
and collects payment. In India, in most d. Meals on Wheels: The concept of ‘Meals
cafeteria operations guests make payment on wheels’ was developed in the United
at the cash counter before hand for items Kingdom during World War II. It was in 1943
they want to eat. when food was delivered to servicemen,
in old prams using straw bales to keep the
The tables have the basic require- meals warm in transit. The invention of
ments such as salt and pepper, straw holder, meals on wheels which started as a voluntary
napkins and water glasses. Cafeterias are programme has reshaped and taken a new
situated in railway stations, cinema halls, dimension of becoming a profit-making
shopping complex and in premises of business in recent times. This idea has been
office, school and college where guests improvised in the modern day.
expect quick service.
DO YOU KNOW?
b. Coffee Shop: It may be an independent
outlet or situated in a restaurant. It mainly Motels
serves snacks and beverages 24 hours a day. A hotel on a highway is called a Motel
The service and ambience are informal. or “Motor Hotel”. It has parking facilities
along with restaurant.
The furniture and service equip-
ment are not very expensive. Dishes Food that is cooked in a central-
ordered by the guests are neatly plated in ized kitchen is supplied to homes, offices,
the kitchen, garnished and placed before hospitals and to elderly people who live
the guests. in a community in separate homes. Now-
a-days restaurants supply food by taking
c. Kiosk: A kiosk is a small permanent or orders from customers on wheels. Meals
temporary structure on a side walk. Here are also prepared in centralized kitchens
items like coffee, tea, chocolates, pastries and supplied in buses, trains and flights.
and savories are sold. The items bought
may either be taken away or consumed Assorted snacks and main meals
at tables arranged nearby. Most kiosks do are prepared elsewhere and transported
not have seating provisions. by vehicle to a central point and served.
1 Food Service Operation 3
DO YOU KNOW?
online service of food, ordering through
Star Rating of Hotels iPads in restaurants and the use of robots
It is a system of rating hotels from 1 star to serve foods. Currently in India, the first
to 7 star based on the amenities, luxuries, Robot theme restaurant with robots serv-
overall hospitality and services. ing food to the guests at the table has
emerged in Chennai.
Do’s
Entrepreneur : An individual who runs a small business, assuming all the risks
and rewards of the venture.
Ambience : A feeling or mood associated with a particular place/character of
atmosphere
Beverage : It is a liquid intended for human consumption
Lounge : A public waiting area in a hotel’s lobby
Cafeteria : Patrons wait on themselves, carrying their food to tables from
counters where it is displayed and served.
Linkages
Student Activity
• List the commercial and non-commercial institutions in nearby area.
• Give a case study of any one of the commercial and non-commercial food
service institutions you have visited.
Teacher Activity
• Demonstrate a role play of receiving a guest and serving.
Questions
Choose the correct answer
1. The three T’s due to which food service 2. ………………… is a commercial food
industry emerged was ………………… service establishment
a. Travel, Tourism, Treatment a. Hotel
b. Travel, Tourism, Trade b. School canteen
c. Travel, Technology, Trade c. Hospital catering
d. Travel, Treatment, Technology d. Noon meal programme
1. Explain in detail the general etiquette 4. Identify the scope and prospects of
to be maintained in a food service food service management.
industry? Why it should be maintained? 5. What do you mean by meals on wheels
2. Give a detailed account on functions of and fast food outlets? Give your com-
food service outlets. ments on these outlets.
3. Elaborate on the commercial food ser-
vice operations?
Chapter
2.1. Functions of Food
2
2.2. Four Food Groups and Food Pyramid
Basics of Food
• KnowObjectives:
Leaning about the food
To groups and its significance.
• Gain knowledge on food pyramid.
Know about the food groups and its significance
• Apply the knowledge on maintaining good health.
Gain knowledge
• Understand onprinciples
the basic medicinal of
value
the of herbs
preparations.
Apply the knowledge on maintaining good health.
Understand the basic principles of preparations
2 Basics of Food 13
2.1.3 Psychological Functions
of Food
• Gives mental happiness
• Provides sense of security
• Relieves from stress and gives pleasure.
p Plate 2.4 Protective and Regulatory
Foods
2.2
Four Food Groups and
Food Pyramid
Fruits, vegetables, green leafy veg-
2.2.1 Significance of the Four
etables, milk, egg, fish and liver serve as
Basic Food Groups
protective and regulatory foods.
The four food groups can be used for the
following purposes.
2.1.2 Social Functions
i) Planning wholesome, balanced menus
of Food
to achieve nutritional adequacy
• Food is a symbol of hospitality ii) Assessing nutritional status – a brief
throughout the world. diet history of an individual can disclose
• It is a part of community, social, cul- inadequacies of food and nutrients
tural and religious life. from any of the four food groups. Based
• It creates a relaxed atmosphere on the assessment, nutrition education
when people are together and it is can be given to an individual.
an instrument for developing social
rapport.
2.2.2 ICMR Basic Four Food
Groups
DO YOU KNOW? According to Indian Council of Medical
Research (ICMR) the nutrients in Basic
How much fluid do we need? four food groups are given in table 2.1.
An individual should drink 1.5 - 2 litres
of fluid daily to maintain healthy kidney
and prevent urinary infections. 2.2.3 Food Pyramid
The body needs extra fluids when
The food guide pyramid was intro-
energy expenditure is high and also in
duced in 1992 by United States
hot weather.
Department of Agriculture (USDA). It is
2 Basics of Food 14
1 Cereals, millets and pulses: Rice, wheat, Energy, protein, invisible fat,
bajra, maize, ragi, jowar, barley, rice flakes, thiamine, riboflavin, folic acid, iron,
wheat flour, malted cereals, Bengal gram, black calcium and fibre
gram, green gram, red gram (whole as well
as dhals) cow pea, peas, rajmah, soya bean,
beans, horse gram and sprouted pulses
Other vegetables: Carrot, onion, brinjal, ladies Carotenoids, folic acid, calcium,
finger, capsicum, beans, drumstick, cauliflower fibre
4 Oils & fats and nuts & oilseeds: Butter, Energy fat, essential fatty acids,
ghee, hydrogenated fat (vanaspathy), gingelly fat soluble vitamins
oil, groundnut oil, mustard oil, coconut oil
Ground nuts, Gingelly seeds, Cashew nuts,
Almonds
Source: Nutritive Value of Indian Foods, National Institute of Nutrition, ICMR (2017)
a valuable tool for planning a health pro- Food pyramid clearly represents that cere-
moting diet. The food pyramid (Figure 2.2) als should form the major bulk of the diet
provides recommendation for the num- followed by fruits and vegetables, pulses,
ber of daily servings that should be con- milk and meat products and less amount
sumed from each of the food groups. of sugar and oils. Food pyramid helps an
2 Basics of Food 15
2 Basics of Food 16
“Let Medicine be thy food and Let Food • Solely taking vitamin supplements is
be Thy Medicine” not the way to good health. -Use foods
Hippocrates, 400 B.C rather than supplements to treat and
prevent chronic diseases.
Food acts as a therapeutic agent in • Good nutrition creates good health in
healing sickness/disease and maintaining all areas of existence.
health. It allows body to function prop- • Nutrition can substantially control
erly. Points to be kept in mind to maintain the adverse effects of noxious chemi-
health are given below: cals.
• Nutrients in right quantities are
important for health
2.3.1 Medicinal Value
of Herbs
A herb is a plant or plant part used for
its scent, flavor or therapeutic properties.
Herbal medicines are one type of dietary
supplement.
Improves blood circulation, menstrual Acts as a tonic for stomach and heart.
problems. Used for treating urinary tract infection.
Relieves kidney pain and used in treating
diabetes.
2 Basics of Food 17
It is used to treat joint pain, arthritis It is used to treat digestive tract spasms,
It treats itchy scalp and dandruff stomach ache.
It treats eczema Helps to control high blood pressure.
Prevents menstrual cramps Helps to treat rheumatism.
2 Basics of Food 18
2 Basics of Food 20
p Plate 2.17 Julienne
2 Basics of Food 23
Key Words
Linkages
Student Activity
• Identify and name the various millets, pulses and spices in English and Tamil.
• Planning a weekly menu for a school hostel using four food groups
• Cook any one nutritious recipe.
• Bring Medicinal herbs to start a herb garden in school. Plant them and take care
of them.
• Training on different cuts of vegetable and prepare a dish with the same.
2 Basics of Food 24
Questions
I. Choose the correct answer
1. Nutritive value of Indian foods is given 5. Recommendation for the number of dai-
by …………….. ly servings to be consumed from each of
a. WHO the food group is given by ……………
b. ICMR a. Four food groups
c. USDA b. Food Pyramid
d. FAO c. Functional Food
d. Therapeutic food
2. Soya bean is a rich source of
…………….. 6. Green leafy vegetables and fruits are
a. Fat rich source of ……………..
b. Protein a. Carbohydrates
c. Carbohydrate b. Proteins
d. Fibre c. Vitamins and Minerals
d. Fats
3. Garnish with coriander im-
proves------------ of the food 7. A herb used as a breath freshener
a. Appearance a. MudakathanKeerai
b. Texture b. Coriander
c. Variety c. Mint
d. Ambience d. Tulsi
4. Julianne cuts of vegetable is followed 8. Décor, Color, Light , and furniture cre-
in the preparation of ---------------- ates -------------
a. Accompaniment a. Beauty
b. Vegetable pulao b. Ambience
c. Sauce c. Appearance
d. Dessert d. Attraction
2 Basics of Food 25
1. Food is known as ‘an important basic 7. Presentation and service- What are the
need of man’. Why? steps you will take to attract the customer?
2. Pulses are not high biological value of 8. Identify the medicinal value of any two
protein food. Give reason. herbs.
3. What are the Social functions of food? 9. Suggest food herbs for a person suffer-
4. What is ‘mise-en-place’? ing from digestive problems.
5. State two reasons for cutting fruits and 10. State the uses of dicing and Julienne cuts.
vegetables into uniform shape and size.
6. How will you bring good ambience in
a Restaurant?
1. Draw the food pyramid and state its 3. State the principles of food and health –
need for planning menu. Justify.
2. Tabulate Portion size of foods for an 4. What are the preliminary pre-prepara-
adolescent girl. Evaluate the adequacy tion methods used for making sundal?
of proteins in Indian diet. Give sugges- Give reasons.
tions to improve the same. 5. Indicate the safe handling of knives.
1. Classify food and Explain. 4. Plan a day’s menu for an adolescent girl
2. Write in detail about the different and state reasons for the inclusion of
types of cutting. foods.
3. How will you make a food appealing
for a customer in a food service?
2 Basics of Food 26
Learning Objectives
• Identify the resources needed for food selection, purchase and storage.
• Know the techniques of food purchase and food standards.
• Know the appropriate methods of food storage.
• Learn different methods of cooking.
• Understand the impact of fast food on health.
The food industry varies from the sim- Careful thought, planning and
plest to the multifaceted that may involve appropriate decision is very important
public dining rooms, employee dining in selection of food. Quality food can be
rooms, cafeterias, banquet service and selected when standards like FSSAI are
room service. Such institutions serve var- followed.
ious functions depending on the demands Food Selection
Requirement of menu
Requirement of Menu
by the customers and vary from small to Nutritional needs
Nutritional Needs
Customer satisfaction
very large establishments. Customer Satisfaction
Food Selection Depends on Profit of the establishment
Depends on Profit of the Establishment
Individuals working in food service Budget
Budget
management need a variety of skills that Type of the personnel
Type of the Personnel
Storage capacity
can be acquired through training in proper Storage Capacity
Figure 3.1: Significance of Food Selection
selection, purchasing, storage of foods, hos-
p Figure 3.1 Significance of Food Selection
pitality, marketing, sales and accounting.
Food
Availability
3.1 Selection, Purchase and Sales
Volume Degree of
Perishability
Storage of Foods Types of
Service
3.1.1 Food Selection
Food Selection Seasonal Foods
Basis of food
“Food selection is a choice of selecting Size and
Frequency of selection
Personnel Storage
Storage Facility
Facility
Recruitment
Selection of food is very important Menu
Size and Type of
in running a food service. Providing food Establishment
Menu
Delivery Schedule
in a manner which is satisfactory to cus-
tomer is a challenging task. p Figure 3.2 Figure
Basis 3.2:of Food
Basis Selection
of Food Selection
27
DO YOU KNOW?
3.1.2 Purchasing
“Purchasing is the formal process of
p Plate 3.1 FSSAI
buying goods and services”.
This will ensure that foods stay fresh and p Figure 3.3 Methods of Purchasing
will create a high inventory turnover.
i. Direct Delivery
a.
Important Functions of Food
Purchasing in a Food Service • Involves direct delivery of food and
beverages from the manufacturers to
• Help in menu planning. the food service operation.
• Aid to predict profitability of an estab- ii. Formal Buying
lishment.
• Evaluate the quality of the products. • Quotations are invited from the sellers,
• Identify the suppliers potential. bids are made and the best one is selected.
• Maintain customer satisfaction. • Generally adopted by large catering
• Know the latest forms of technology, establishments.
products or services available in the iii. Wholesale Buying
market place.
• Contract is signed with a wholesaler
b. Methods of Purchasing for purchase of goods at a specific
price for a future period.
Depending on the type of establishment, • Suitable for large scale food service
the following purchasing methods are used. operation.
3 Selection of Foods and M
ethods of Cooking 29
Food
Handling
Practices Market and
Procedures
Size and
Type of
Package
Food
Availability
Cast Control Purchaser
Techniques should know
and Price
p Plate 3.2 Wholesale Buying Fluctuations
Storage
Facility
Suppliers
quantity of listed items for a period of p Figure 3.4 Knowledge Required for a
time at an agreed price. Food Purchaser
v. Stockless Purchasing
• Do not buy food from unrefrigerated
• The buyer does not keep the stocks of displays that should be in a cooler.
goods but the supplier keeps it. • Do not purchase eggs that are cracked.
• Then the buyers get the goods accord- • Buy seasonal foods.
ing to the needs. • Bulk buying is preferable.
• Manufacturers announce the sale of “It is the process in which both cooked
goods. and raw materials are stored in appro-
• Suitable for large food service operation. priate conditions for future use without
any spoilage”.
vii. Online Purchasing
Golden rules for storing food.
• Ordering food from a local or food
cooperative through a web page or app. • Clean
• Cover
Guidelines for Purchasing Foods • Cool/Dry
Cooking Methods
Do not try recipes that require a lot of water The following nutrients are often
such as pasta in microwave because they do reduced during cooking.
not cook well.
• Water Soluble Vitamin: Vitamin C
and vitamins B – thiamine, riboflavin,
b. Solar Cooking: Solar cooking is a very niacin, pantothenic acid, pyridoxine,
simple technique that makes use of sun- folic acid and cyanocobalamin.
light or solar energy.
8. Do not use baking soda while cooking. 3.4 Fast food and Health
9. Choose a suitable cooking method for Hazard
each food items to preserve nutrients Fast foods are typically ready to eat foods
containing high levels of saturated fats, salt
3.3.2 Tips for Making Healthy or sugar and little or no fruit, vegetables
Choice of Food or dietary fiber and are considered to have
Make Careful Menu Selection: Order
* little or no health benefits.
items with more vegetables and choose
lean meats
Commonly Consumed Fast Foods are:
* Drink Water with Your Meal: Try add-
• Chips
ing a little lemon to water or ordering
unsweetened iced tea instead of soda • Candy Gum
• Pizzas
* Special Order: Order for vegetables • Burgers
and main dishes to be served without the
• Fried Foods
sauces
• Bhelpuri
* E at Mindfully: Chew food more thor- • Chilly Mushroom
oughly and avoid eating on the run • Chilly Chicken
Key Words
Linkages
Plan a visit to a retail grocery shop / wholesale grocery shop and departmental store
and report on
• Selection
• Purchasing
• Storage of foods
Teacher Activity
• Prepare a questionnaire to conduct a survey to find out foods with ISO, FSSAI and BIS.
Questions
I. Choose the correct answers
4. Potatoes can be purchased by ………….. 8. Concrete acid resistant tanks are used
basis for …….. storage.
a. Weekly a. Pulses
b. Monthly b. Milk
c. Daily c. Fish
d. Once in two weeks d. Spices
10. …….. is the example of combination 14. Cooking for a short time without wa-
of both moist and dry heat cooking ter prevents loss of …….. vitamins
methods. a. A
a. Boiling b. B
b. Braising c. E
c. Pressure cooking d. K
d. Baking
15. The ingredient present in fast food
11. Steaming can be used for preparing leads to high blood pressure
……….. a. Fenugreek
a. Dosa c. Poori b. Artificial colours
b. Idli d. Vada c. Turmeric
d. Salt
12. Solar cooker consists of well insulat-
ed box which is painted with ……….
colour.
a. White c. Red
b. Black d. Blue
1. What is food selection? Give any two 7. Tabulate the types of food storage.
reasons for selecting foods. 8. Classify the methods of cooking.
2. Expand FSSAI and write their objec- 9. Enumerate the objectives of cooking.
tives. 10. Write short note on microwave cooking.
3. Tabulate the chart of food purchase. 11. What are the nutrients reduce while
4. List the purchasing methods. cooking?
5. Write any 3 guidelines for purchasing 12. Give few examples of fast food.
food in a food service 13. Write the tips for making healthy
6. What are the golden rules for storing choice of food.
any kind of foods?
1. Explain the methods of purchasing and 4. Highlight on dry heat method quoting
suggest a suitable methods of purchas- examples.
ing perishables foods for a cafeteria. 5. Tabulate the ideal methods of food
2. Write on the nutritional changes storage.
during cooking. 6. What is fast food? Give diagrammatic rep-
3. Explain moist heat method with examples. resentation of risks of its consumption.
Learning Objectives
4.1 D
efinition and Types
of Equipment
Food service equipment may be defined
as all tools, utensils, crockery and cutlery
necessary for the preparation, cooking,
holding, serving of food and washing.
p Plate 4.1 Large Equipment
Equipment should be designed, con-
structed and finished that it can be easily
cleaned, disinfected safely without any spe-
cific tools.
42
Preparation
• Dough moulding machine
• Peeling machine
• Boiler for tea /coffee
• Mixer/ Wet Grinder
• Beater, bread slicer
p Plate 4.6 Coffee Maker p Plate 4.7 Dough Maker
Cooking
• Modular gas
• Ranges with oven
• Fryers
• Salad maker
• Mobile cooking rotisseries
• Rice, Milk, idli steamer
• Boiler
• Double fryer
The work areas are essential to perform various activities in food service
operation. The flow chart shows the work areas in food service outlets.
Receiving
Baking
Meat Vegetable
preparation preparation
Dish washing
Cooking Salad preparation
Garbage disposal
Serving
Washing
Dining
p Plate 4.15 Lactometer
p Plate 4.16 Dollies
1. Dry storage
2. Refrigerated storage
3. Frozen storage
1. Dry Storage
p Plate 4.23 Freezer
Measuring Tips
4.4.2 Preparation
The equipment needed for preparation
and cooking large quantities of food are
given below: p Plate 4.29 Bulk Boiler
1. Boilers 2. Steamers
Many types are available in different met- They are sealed compartments where
als and size. They may be heated by gas, steam is allowed to come in direct contact
electricity or steam from the main supply. with the food for cooking. Steaming ovens
The advantage of boilers is that they do that work from a main steam supply needs
not allow the food to burn. little maintenance. This type of equip-
ment is usually fitted with a gauge which
4. Oven
p Plate 4.31 Steamer
An oven is an enclosed cabinet where food is
registers steam pressure, also an overflow cooked by dry and hot air. The entire electric
valve which gives a warning whistle if oven is fitted with an on-off switch which
the pressure reaches danger point. These operates the oven. Once the oven is switched
should be periodically checked to ensure on and the temperature is set it maintains
that they are working correctly. A constant the desired temperature. The lower com-
supply of water should be maintained in partment is loaded with food which is put
the steam generating tank. Steamer trays on evenly spaced shelves and baked.
inside the steamer should be cleaned and
rinsed. They are ideal for vegetable cook-
ery because they retain the colour and
texture without undue shrinkage.
3. Range
2. Bain-Marie
3. Steam Table
General Care of Equipment is Given Below: tions need periodic check to keep equip-
ment running at optimum efficiency.
• Keep all equipment clean • Make full use of warranty periods to
• Wash removable parts of equipment help and train organisation staff to
with suitable detergent and hot water learn regular maintenance procedures
after each use. After washing, wipe from the manufacturers and engineers.
equipment completely dry before • Assign the care of each machine to one
replacing. responsible person. Money, time and
• Check that all pieces are in working effort spent on care helps to maintain
order. equipment in continuous working order.
• Close supervision at work is necessary
to ensure careful handling. 4.6.1 Equipment Cleaning
• Repairs must be attended without
delay to prevent damage. • All equipment coming in contact with
• A weekly, fortnightly or monthly pro- food should be kept clean.
gramme for oiling on servicing the • They should be scrubbed, cleaned with
equipment to maintain movable parts detergent and rinsed with potable water.
or machinery in order is important. • Dipped in hot water at least for 30 sec-
• All the electrical inputs to the equip- onds and then dry.
ment should be checked periodically • Parts of blender and mixers should be
to ensure the proper electrical load is inspected after cleaning.
available for efficient functioning. • Use separate cutting board for different
• Insulations, plumbing and other connec- foods (for vegetarian and non vegetarian)
4 Food Service Equipment 54
DO YOU KNOW?
Linkages
https://www.youtube.com/watch?v=rTbZyZANI80- - Minimum Equipment
Requirements for a Restaurant Set Up
https://www.youtube.com/watch?v=RAFMIXPq9BE - Cleaning and Sanitizing
Student Activity
Teacher Activity
Visiting a nearby food industry/restaurant and make the students to find information
on the following equipment.
• Receiving
• Storage
• Production
• Holding and serving
1. Write any 5 points for care of the 4. Explain cold and dry storage
equipment? 5. Write about any two production equip-
2. Mention about measuring and storage ment.
equipment 6. Do you know about Bain-marie? Discuss.
3. List out the factors to be considered 7. Justify the significance of cleaning
while purchasing the equipment (any equipment
five) 8. How will you prevent the entry of insects?
1. Bring out the guidelines for general 4. Explain in detail about production
care and maintenance of equipment. equipment.
2. Analyse the need for receiving equip- 5. List out special equipment and their uses.
ment in a luxury hotel. 6. Describe the different types of
3. What is storage? Write in detail about e quipment on the basis of mode
its types. o peration.
Learning Objectives
59
Types:
1. Bread 2. Cakes 3. Bun 4. Pastries
5. Biscuits 6. Cookies 7. Doughnuts 8. Crackers
• This is a small structure at the lower • It is milled from blends of hard wheat.
end of the kernel and is separated from • The moisture content, protein content,
the endosperm by the scutellum. and starch quality can be controlled.
• It makes up 2-3 percent of the whole • It is used mainly for making products
kernel. leavened with yeast.
• It is rich in protein, fat, vitamins and
minerals. b. Soft Flour: It is used for making all types
• Germ serves as a store of nutrients for of high quality cakes and sponge cakes.
the seed during germination. During
milling some of the germ is lost along c. Self-Raising Flour:
with the bran and aleurone layer.
• A mixture of wheat flour and sodium
carbonate is known as self-raising
flour.
II. Types of Wheat
• This flour is used for making pud-
dings, cakes, pastries etc.
a. Hard Wheat: Hardness is related to the
degree of adhesion between starch and
DO YOU KNOW?
protein. Hard wheat yields coarse flour
and is a good source of gluten. It is used to Proofing -
make bread flour. It is the final rise of shaped bread dough
before baking (Also called as proving or
b. Soft Wheat: Soft wheat gives very fine blooming)
flour and contains less amount of good
quality protein. It is used for making d. All-Purpose Flour:
cakes, cookies and pastries.
• It is made from blend of hard and soft
c. Strong Wheat: Strong wheat is used wheat and has a moderate protein
to make good quality bread because it content.
produces large loaf volume, good crumb • It is suitable for use in the yeast and
structure and product with good keeping quick breads, biscuits, pastries and
qualities. It has a high protein content. cakes.
5 Bakery 61
• Fast acting
g. Pastry Flour: Pastry flour is made of • Slow acting and
soft wheat which is fairly low in protein. • Double acting powders (contain both
fast and slow acting in combination
2. Leavening Agents: with sodium bi-carbonate).
Ingredients Needed: The main ingredi- It is prepared by rubbing in the fat into
ents in most types of the biscuits are as the flour. This is done by placing the flour
follows: in a large mixing bowl, then adding but-
to the variety of biscuits being made. Aeration of biscuits is accomplished by means
ter which has been cut into pieces then
of baking
1. Flour powder. rubbing both the ingredients together
2. Sugar between the fingertips until the mixture
Types of Biscuits
3. Fat resembles breadcrumbs.
According to the method biscuits are divided into the following types:
Types of Biscuits
Biscotti Macaroons
Florentine
Short
bread Tuilles
Flapjacks
Cheese Meringues
straws
1. Rubbed in Biscuits
5 Bakery 64
It is prepared by rubbing in of the fat into the flour. This is done by placing the
flour in a large mixing bowl, then adding butter which has been cut into pieces then
rubbing both the ingredients together between the fingertips until the mixture
REST_MAN_Theory_ch5.indd 64 12-05-2018 19:25:07
The following is a basic recipe • Although the dough is firm, it often ben-
using the rubbing in method which makes efits from a short time chilling in the
around 12 small biscuits. refrigerator or in the freezer.
• It can be rolled out to around 1cm or
Ingredients Quantity ½ inch thickness before being cut into
shapes or can be moulded into a log,
Plain flour(maida) : 100g chilled or frozen well, then cut into
Butter, cubed : 50g slices
Caster sugar : 50g • Bake for 10–15 minutes until slightly
Egg yolk : 1 risen and just golden. Cool on a wire rack.
Vanilla essence : 1g
Salt : a pinch
2. Creamed Biscuits:
3. Whisked Biscuits:
5 Bakery 65
DO YOU KNOW?
p Plate 5.4 Whisked Biscuits
Cookie -
Place of origin – Persia 7th century.
The Dutch word ‘koeji’ was Anglicized
4. Melted Biscuits: to cookie
5 Bakery 66
Drop/short cookies
According to basic
machine used for Meringue
Sponge cookies
5 Bakery 67
4. Sponge Cookies: These are light and 1. The population and purchasing capac-
airy like the meringue cookies but whole ity of the people living in that area
egg is used instead of only egg whites. 2. Availability of raw materials,
5 Bakery 68
The financial planning of project is a 6. Total Space Required for the Bakery
very important factor in a country like
India, where the prices of most of the A minimum area of 1200 sq.ft.is required
raw materials are fluctuating heavily. The for the production of 3000 loaves of 400g
main problem which is faced practically each per day (i.e flour utilised will be
by every entrepreneur is obtaining loans approximately 900 kg) which can accom-
from banks and financial institutions on modate future expansion up to 5000 to
time. Proper precautionary measures 6000 loaves of 400g each per day.
5 Bakery 69
Electric oven
Fermentation
Fermentation Proofing
Proofing
room Cabinet
cabinet
Depanning
Table
Water tap
60 feet
dough maker Work
Bench
Cake mixer
Hand
Entrance
wash
Wash
Store room
Slicing or wrapping
area
20 feet
Figure 5.3: Plant Layout of a Small Bakery
p Figure 5.3 Plant Layout of a Small Bakery
5 Bakery 70
14
Key Words
Linkages
Student Activity
Teacher Activity
5 Bakery 71
1. Yeast raised bakery products are leav- 7. Weak wheat is used for making
ened by ………………… …………………
a. Carbon-di-oxide a. Cakes
b. Sodium-bi-carbonate b. Bread
c. Incorporating air through whisking c. Biscuits and
d. Potassium iodide cookies
d. Tarts
2. Maillard reaction is due to
…………………
8. Bread flours should have high
a. Coagulation of gluten and eggs
………………… content.
b. Caramelization of sugar
a. Vitamin c. Mineral
c. Reaction between amino acids and
b. Carbohydrate d. Protein
reducing sugars
d. Gelatinization of starch
9. Bread flour is usually leavened by
3. Baking is a cooking method that uses …………………
prolonged ………………… a. Chemical agents
a. Moist heat b. Baking powder
b. Microwave c. Yeast
c. Combination of dry and moist heat d. Incorporating air
d. Dry heat
5 Bakery 72
13. ………………… is a drop cookie. 15. The total space to bake 3000 loaves of
a. Pinwheel cookie 400 g each per day is …………………
b. Macaroon a. 2000 sq.ft. c. 1500 sq.ft.
c. Short bread b. 1200 sq.ft. d. 17000 sq,ft.
d. Oatmeal cookie
1. Draw the structure of wheat and e xplain. 7. Draw the Layout of a small bakery unit.
2. State the principles of baking. 8. Write a recipe for preparing a cookie.
3. How are bakery products classified? 9. Give a standardized recipe for prepar-
4. Explain the types of wheat. ing a biscuit.
5. Why tenderizers are used in baking? 10. What are the types of yeast? How is
Explain yeast prepared?
6. List the equipment needed for a bakery
unit.
1. What are the types of wheat flour? 4. How will you set up a bakery unit?
Explain 5. List the baking ingredients. Explain
2. Explain biscuits in detail. any 4.
3. Give a detailed account on cookies.
5 Bakery 73
Learning Objectives
Producers Inventory
Preservation
of technology!
• Keep it in
motion–
Food preservation is a significant proce- dynamics Market Transport
dure in keeping food safe. It ensures the supply chain!
• From FIFI/ • Outlets • Reefers
following: LIFO to FEFO • Vendor • Multi-modal
(First Expire, extension distribution
First Out)!
1. Increases the shelf life of food Organisation means: collaboration, resource building,
2. Ensures food supply during scarcity good practices, and promotes transparency in value
chains.
and drought
74
6 Food Preservation 77
DO YOU KNOW?
6 Food Preservation 78
p Plate 6.5 Salted dried i. Spray drying: Milk and eggs are dried
to a powder in spray driers in which
the liquid is atomized and sprayed into
are made using this principle. Vegetables hot air steam or almost instant drying.
like sundaikai, cluster beans, bitter gourd ii. Foam mat drying: Foam mat drying
and green chillies are preserved by this may be used commercially to preserve
method. Fish and meat are also sun dried. orange and tomato juice. In this pro-
The common dried fish or karuvadu (local cess a small amount of edible foam sta-
name) is a good example for sun drying. bilizer is used. The foam is spread in a
thin layer and dried in a steam of hot
ii. Drying by Mechanical Driers: Artificial air. The product gets separated easily
drying involves the passage of hot air into small particles on cooling.
with controlled relative humidity over iii. Drying by osmosis: Drying by osmo-
the food to be dried or the passage of the sis results when fish is heavily salted.
food through such air. Fruits, vegetables, In this case, the moisture is drawn out
nuts, fish and meat can be successfully from all the cell tissues. The water is
preserved by this method. In the dehy- then bound with the solute making it
dration process, artificial drying methods unavailable to the microorganisms.
In osmotic dehydration of fruits, the
method involves the partial dehydra-
p Plate 6.6 Spray dried milk powder p Plate 6.7 Dehydrated Foods
6 Food Preservation 79
6 Food Preservation 80
6 Food Preservation 81
6 Food Preservation 83
LINKAGES
Student Activity
6 Food Preservation 85
Questions
I. Choose the Correct Answer
6 Food Preservation 86
6 Food Preservation 87
1. What are the principles of food preser- 5. Classify pickles and write on the com-
vation? Give examples. mon ingredients used for pickling.
2. How do salt and sugar act as preser- 6. Give an account on the products ob-
vatives? tained by drying.
3. Enlist the significance of food preser- 7. Illustrate an aid to popularize mango
vation. pickle for sale.
4. Tabulate the basic principles of food 8. Write on any two contents in nutri-
spoilage and methods of preservation. tional labeling of preserved foods.
1. Explain the physical methods of pres- 4. Define and explain the steps in can-
ervation? ning.
2. Give a brief account on any four 5. Describe the process of fermentation
techniques employed in food preser- with suitable examples.
vation. 6. Explain the traditional and mod-
3. Enumerate the defects in pickles and ern drying methods for preserving
their preventive measures. foods.
6 Food Preservation 88
Learning Objectives
DO YOU KNOW?
Origin of Menu -
The word ‘menu’ is French in origin. It
ultimately derives from Latin ‘minitus’,
p Plate 7.1 Restaurant something made small in French.
89
So, there are some factors to be followed in a wise menu planning for a food
service operation.
Table d’hôte À la Carte Other types
Food Habitsand
Food Habits and
Preferences Banquet Breakfast Menu Static Menu
Preferences
Food Characteristics and
Food Characteristics Nutritional
Nutritional Buffet Luncheon Menu DuJour Menu
and Sensory Attributes
Sensory Attributes Requirements
Requirements Coffee Houses Dinner Menu Wine Menu
Cyclic Menu Ethnic Menu Dessert Menu
CONSUMER Specialty Menu
Organizational
Organizational
Production type & Room Service Menu
Goals & MENU Production type &
Goals &
Objectives Service
ServiceSystems
Systems Lounge Menu
Objectives
MANAGEMENT
p Figure 7.2 Types
Figure of Menu
7.2: Types of Menu
Market
Market Personal Skills
Personal Skills
Conditions
Conditions DO YOU KNOW?
Facilities & I. Table d’hôte
Online menu - or Set Menu
Budget
Budget Facilities &
Equipment
Equipment
Several restaurants owned and start up online food ordering
Availability
Availabilityofof
using websites.
Foods
Foods • It is actually a classified menu or oth-
erwise called as a ‘set menu’.
I. Table d’hôte or set menu
p Figure 7.1 Factors to be considered in
• It does not provide any choices among
It is actually a classified menu or otherwise called as a ‘set menu’.
MenuFigure
Planning
7.1: Factors to be considered in Menu Planning It does not provide any choices among food items offered in each course
food items
It has a fixed offered
selling price inquality
and assured each course
of food
• ItIt ishas
easy toaproduce
fixed selling
and requires price
less kitchen and
space, labour assured
and service
equipment.
quality of food
A typical Table d’hôte menu in India is served in the form of ‘Thali’ meals.
• It is easy to produce and requires
DO YOU KNOW?
less kitchen space, labour and service
Online Menu - 2 equipment.
Several restaurants owned and start up 3
Soup : Cream of tomato soup • It offers wide choice in food and bev-
Salad : Green salad erages within each course and its cate-
gories.
Starters : Chilli Gobi
• It is prepared after the order has been
Entrée (Main) : Butter Naan, Paneer taken with a particular preparation time.
Masala • It offers colourful and high cost sea-
Rice : Vegetable Pulao, Onion sonal foods.
Raitha • All entrées, dishes, salads and desserts
are ordered separately.
Dessert : Vanilla Ice Cream
• The different types of À la carte menus
are Breakfast menu, Luncheon menu,
The Table d’hôte menu can be followed in: Dinner menu, Ethnic menu (Food
from different countries), Specialty
a. Banquet: It offers a selection of fixed menu and Lounge menu (served in
items given at a set price and is arranged hotels and inns).
for formal functions.
(À la Carte)
Vadai : 26.00
Sambarvadai : 26.00
Roast : 45.00
p Plate 7.5 Vada
Two in one roast : 60.00
Uttappam : 45.00
7.3
Preparation of Menu
III. Other Types of Menu
Card
a. Static Menu: This menu offers same A menu is the first thing customer sees
dishes all through the year Eg: Fast food when they come into the restaurant and
restaurants. the last thing they look at before they
order. This makes the menu one of the
b. DuJour Menu: “Specialty of the House” most valuable marketing tools. So the
– prepared on the basis of seasonal items restaurant menu should be prepared
and combination of both À la carte and attractively.
table d’hôte.
Simple steps for preparing a menu card
c. Wine Menu: It is developed only with are as follows:
the extensive selection of wines.
• Choose the restaurant’s concept (Kind
d. Dessert Menu: It offers particular of cuisine)
list of desserts that are offered by any • Decide the menu items (minimum
establishment. 10-12 items)
7 Menus and Cuisines 92
DO YOU KNOW?
Restaurant -
Restaurant comes from the French term
‘restaurer’ which means “to provide food
for”. Common examples of restaurants
include burger joints, cafeterias, pizze-
rias, sandwich shops, steak houses, sea-
food snacks, hot dog stands, ice cream
parlors, Chinese takeouts, bakeries and
fine dining establishments.
p Plate 7.8 Menu Card Design
p Plate 7.11 Thali
p Plate 7.12 South Indian Cuisine
Key Words
Student Activity
Teacher Activity
• Take students to a nearby restaurant and make the students identify the type of
menus and types of cuisines used.
Questions
I. Choose the correct answer
1. The French word Table d’hôte means 4. The French word used for ‘selective
…….. menu’ is ………
a. Thali a. Table d’hôte
b. Entrée b. À la Carte
c. Host table c. Entrée
d. DuJour d. DuJour
2. ……. is one of the variety of Table 5. Specialty of the house’ is the meaning
d’hôte menu. of ………
a. Buffet a. À la Carte
b. Ethnic b. Entrée
c. À la Carte c. DuJour
d. Lounge d. Ethnic
3. ‘Set menu’ is otherwise called as …….. 6. Entrée is the ……… in a menu.
a. Cyclic a. Appetizer
b. Ethnic b. Soup
c. Table d’hôte c. Main course
d. DuJour d. Dessert
7 Menus and Cuisines 101
1. Bring out the difference between a 4. How do you serve food in an Italian
Table d’hôte and À la Carte menu. cuisine?
2. Plan a model menu for Table d’hôte in 5. Describe the serving pattern of food in
Indian style. Chinese cuisine and write the course
3. Write the characteristic features of of meal?
Chinese cuisine.
Learning Objectives
DO YOU KNOW?
104
8.2.1 Definition
Food spoilage is defined 1. Physical – damage like cuts,bruises
as decomposition and 2. Chemical – like the enzymes in the food
damage caused to food 3. Biological–changes brought about by
by various agents making the microorganisms and their enzymes.
it unfit for consumption.
1. Physical: Physical spoilage is caused by
‘Spoilt’ is the term used for foods improper temperature, compact stacking
which look harmful and unfit to eat. Spoilt which leads to change in the structure of
food has an unattractive colour, smell, the food.
taste and appearance.
2. Chemical: The changes are brought
The term ‘contamination’ means about by enzymes present in food (intrin-
foods which are not fit to be eaten for san- sic) or those produced by microorganisms
itary reasons. The foods may look good, (extrinsic) are of different kinds.
and taste and smell good, but may contain
harmful chemicals, non –food matter and • Oxidising enzymes destroy vitamin C
bacteria. and produce deterioration in flavour.
In case any one or more signs are noted Food poisoning may be of two types
it should be discarded without tasting the
contents. a. Non- bacterial: Caused by chemicals
such as arsenic, certain plant and sea
9. Frozen foods: foods. Lathyrism and endemic ascitis
It is very difficult to identify the spoil- are some diseases caused due to toxins
age in frozen foods unless there is change in foods. In recent years there has been
in colour or smell. If following precau- a growing concern about contamina-
tions are taken, food borne illness can be tion of food by chemicals (eg) fertiliz-
prevented. ers and pesticides.
b. Bacterial: Caused by the ingestion of
• Do not use frozen foods if there is off food contaminated by living bacteria
smell, taste or discolouration. or other toxins.
• Do not re-freeze food which has been
thawed.
• Thaw only required amount.
DO YOU KNOW?
• Do not purchase damaged packages.
• Do not keep frozen foods out of the More than 200 diseases are spread
freezer for long before cooking. through food
• Do not accept food which has a large Millions of people fall ill every year and
quantity of ice crystals formed inside many die as a result of eating unsafe
the packet. food. Diarrhoeal diseases alone kill an
estimated 1.5 million children annually,
Food that is decayed is easier to recognize and most of these illnesses are attributed
than spoilt by microorganisms. Always to contaminated food or drinking water.
the spoilt foods should be discarded and Proper food preparation can prevent
should not be consumed so as to prevent most food borne diseases.
food poisoning and infections.
(iii) Personnel Hygiene: It refers to the Safety: Safety implies the concern for
general health, personal grooming and providing conditions at work, which will
working habits of all personnel. protect people from infection, injury and
theft. It also includes protection of prem-
In dress – Grooming – Health ises, equipment and other resources from
and Habits-following points should be infestation, damage and destruction. Safety
adhered. measures to be adhered in food service
operation for a healthy environment are:
1. Wash hands, cut nails, short hair
trimmed. 1. Wear clean cotton clothes and head cap.
2. Clean shaved, 2. Switch off the gas first from the knob
3. Do not touch food when suffering on the cylinder and then switch off the
from cold, fever, diarrohea, cholera, knob of the gas stove.
jaundice and wound if any 3. In case of fire close the main connec-
4. Avoid licking fingers. tion / gas cylinder knob.
5. Clean working area regularly. 4. Do not place any newspapers, poly
7. Keep all food covered. bags next to the lighted gas.
8. Have bath daily. 5. Keep the knives in a tray and then
9. Brush teeth twice a day. carry.
Student Activity
Teacher Activity
• Experimentation and observe the changes in spoilage of five common foods such
as bread, milk, tomato, orange and cooked egg.
• Observe the food quality control measures followed in Food Service Institutions.
Questions
I. Choose the Correct answer
1. The physical change seen in deep fro- 3. Ice is responsible for causing food
zen foods is ……… borne illnesses when ………
a. Refrigerator burn a. Prepared from un potable water
b. Refrigerator blanch b. Melts in the beverage
c. Freezer burn c. Contaminated by flies, dust and
d. Freezer blanch dirty sawdust
d. All the above.
2. Salmonellosis affects the ………
a. Central nervous system 4. The illness caused commonly by con-
b. Gastro intestinal system suming spoiled canned foods is ………
c. Circulatory system a. Diphtheria
d. Reproductive system b. Asthma
c. Botulism
d. Mumps.
1. How do you classify microorganisms 10. List the signs noted in spoilt Meat,
in food? poultry and egg.
2. Define contamination. 11. What are the signs noted in spoilt
3. Give three causes of food spoilage fishes?
4. Write down the changes brought by 12. List any three points for the safety in
enzymes present in food food service operation?
5. What is putrefaction? 13. Give the precautions to be taken to
6. What is fermentation? prevent food –borne illness due to
7. How do you classify food by the ease spoilage of frozen foods.
of spoilage? 14. Indicate the aspects to be noted in
8. List the signs noted in spoilt vegeta- personnel hygiene.
bles and fruits. 15. Give the symptoms of Salmonellosis.
9. List the signs noted in spoilt Milk and 16. State the meaning of safety.
milk products.
1. Give the symptoms of botulism and 5. Brief on various causes of food spoilage.
outline simple measures to prevent its 6. Write on personal hygiene
occurrence in food service. 7. Give the spoilage indicators of perish-
2. Write a note Salmonellosis. able foods noted in food service estab-
3. Discuss the about staphylococcal poi- lishments.
soning. 8. Give the measures of safeguarding
4. Explain the Clostridium perfringens food in a food service outlet.
poisoning.
Learning Objectives
119
DO YOU KNOW?
p Plate 9.4 Grooming
Hair • Hair should be combed back, • Hair should be combed back, well-
short, well-trimmed and should trimmed and should not cover the
not cover the forehead. It should forehead.
not be grown below the nape of • Hair should be made into a bun and
the neck. covered with a net.
9.4 Food and Beverage items on the menu in order to advise and
Personnel offer suggestions to customers. In addi-
A person working in the food service tion, they must know how to serve cor-
industry must recognize the roles and rectly each dish on the menu, what its
duties because it helps to achieve the goals accompaniments are, the correct cover,
and aims of the establishment. The goals and the make-up of the dish and its
of most of the establishments are to satisfy garnish.
customer needs and make profit.
2. Healthy working relations: Healthy
1. Knowledge of food and beverage and working relations build up over time,
technical ability of personnel: The staff and depend largely on faith and trust
must have sufficient knowledge of all the between managers and employees.
9 Attitude and Personality R
equirements 123
Plate 9.7
7: Chefsand
REST_MAN_Theory_ch9.indd 124 8 13-05-2018 11:33:40
Cooks
timely and efficient manner. Their role
in performing the food service organiza-
tions is extremely essential for successful
functioning.
9 Attitude and Personality Requirements 125
Hospitality : The act of kindness in welcoming and looking after the basic needs of
guests mainly in relation to food, drink and accommodation.
Beverage : A drink other than water.
Banquet : An elaborate and formal evening meal for many people.
Courtesy : The showing of politeness in one’s attitude and behaviour towards others.
Chef : A professional cook, typically a chief cook in a restaurant.
LINKAGES
https://mail.google.com/mail/u/0/#inbox/1617fa60afe4444e?projector=1--Element
of competency
Student Activity
Interview food service personnel and report their attitudes. Or visit a restaurant,
observe and report the grooming of food service personnel
Teacher Activity
1. What are the office sections in com- 8. Note down the method of developing
mercial food service? healthy working relations in a food
2. Why is attitude of food service person- and beverage industry.
nel important? 9. Identify the reasons for the failure of a
3. Write a note on personal grooming. food service industry.
4. How can waiters satisfy the needs of 10. If a customer is rude to the waiter what
the customers? should he/she do?
5. Enumerate the work done by chefs.
6. Point out the duties of a cook.
7. Indicate the points to be kept in mind
to make the food service industry cus-
tomer-oriented.
1. Tabulate on grooming in food and bev- 3. When a customer walks in how should
erage department. the waiter take care of him/her?
2. As a catering manager how will you 4. How should you groom yourself to be-
plan a birthday party in your restau- come presentable as a chef?
rant?
1. Give a detailed account on the attitude ager can help in developing healthy
of a food service personnel. relations among the workers under
2. How can you make your restaurant him?
customer-oriented? 4. As a chef plan a menu for a wedding
3. Write a note on catering manager in a banquet. Explain how you will execute
restaurant. How do you think the man- it?
Joshua, A.K. Microbiology, Popular Book Depot, Madras-15, Reprint Pp.137-143, 2000.
Dietary Guidelines for Indians – A Manual, National Institute of Nutrition, Indian Council
of Medical Research, Hyderabad, 2011.
Dietary Tips for better health, Food and Nutrition Board, New Delhi, 2007.
Fatima, D., Mani, A., Selvaraj, M. andNarayanan,L.M. Immunology & Microbiology, Saras
Publication, Pp.81-86, 1997.
Fox, B.A. and Cameron, A.G., Food Science, Nutrition and Health. Edward Arnold a
member of theHodder Headline Group, London 1995.
Cousines, J.,Lillicap, D., Suzzane. Food Beverage Service, Hodder Education, An Hachette,
UK Company, 9th Edition, 2004.
Khetarpaul, N. and Grover, I. Consumer guide for Homemakers, Agro tech Publishing
Academy,Udaipur, 2000.
Ready Reckoner on Fruit and Vegetable Preservation and Nutrition, Food and Nutrition
Board, New Delhi, 2004.
Manay, S.N., Shadaksharaswamy. M., Foods Facts and Principles, New Age Publishers,
Chennai, 2007.
Seghal, S., Post Graduate Diploma in Food Safety and Quality Management –MVPI 001
Food Microbiology – Practical Manual, Indira Gandhi National Open University, 2008.
Thangam E. Philip and Cral, R., Theory and Cookery, Orient Black Swan, New Delhi, 2010.
Philip, T., Modern Cookery, Orient Black Swan, New Delhi, Vol.1 & 2, 2010.
Frazier, W.C. and Westhoff, D.C. Food Microbiology, Tata McGraw-Hill Publishing
Company Limited, New Delhi, Fifteenth Reprint, P. No 70, 2003.
Net References
www.indianfoodsite.com
www.google.co.in
www.en.wikipedia.org/Etiquette of Indian dining.
www.thefreedictionary.com/cuisine
www.colinsdictionary.com
www.hospitality_school.com
www.realsimple.com/food-recipes.
www.chinahighlights.com
www.en.wikipedia.org/wiki/south_Indiancuisine
www.culturalindian.net/Indianfood/southindian.html.
www.padhuskitchen.com/2011/02/channamasala
www.thebetterindia.com
www.en.m.wikipedia.org.wiki.frenchcuisine.
www.nios.ac.in/media/documents/secHMsciour/english/Home%20science%20(Eng)%20
ch-pdf.
https://books.google.co.in/books?isbn:9251042969.
https://www.google.co.in/search?r/Z=K/AOHY>en/NTO8/N70989=how+does+grilling+
affect.thenutritional.
https://www.healthline.com/Nutrition/cookingnutrient-content.
9 Attitude and Personality R
equirements 130
VOCATIONAL EDUCATION
FOOD SERVICE
MANAGEMENT
PRACTICAL
1.1 R
ating of Star Hotels Procedure: Discuss in class and find out
Aim: To gain knowledge about hotel about star rating status for hotels. Tabulate
rating. your results.
Introduction
132
Tools: Questionnaire
Address:
One star
Two Star
Three Star
Four Star
Five Star
Report:
135
Procedure: iii.
Give suggestions to improve the
menu.
i. Record a day’s menu of each
student. Record breakfast, lunch, tea and dinner.
ii. Assess the inclusion of food group Evaluate against the checklist by giving
against the check list. suggestions for improvements.
Ingredients Quantity
An herb is a plant or plant part used for its scent, flavor or therapeutic properties.
Herbal medicines are one type of dietary supplement. Following list gives therapeutic
uses of herbs.
Ingredients Quantity
Salt : To taste
Pepper powder : To taste • Add tomatoes and cook for few
Sesame seed oil : 2 tsp minutes.
• Add chopped methi leaves (vendhaya
Method keerai) and sauté until the greens
cook.
• Clean, wash and chop methi leaves. • Add 2 cups of diluted dhal water , salt
Chop onion, garlic and tomatoes finely. to taste and simmer for 15 minutes.
• Heat oil in a pan; add onion, garlic and • Add pepper powder to taste and serve
sauté until onions turn transparent. piping hot.
A. Procedure:
1) Heaping:
Plate 3.1 Heaping
2) Leveling
145
• One cup =
Plate 3.3 Firm Packing • One teaspoon =
• One tablespoon =
Procedure
A. Steaming – Idli
C. Poaching - Egg
Plate 3.8 Salad
Procedure
Model Questionnaire
1. Name of the Equipment
2. Brand of the Equipment
3. Market of the Equipment
4. Type of the Equipment
* Large * Medium * Small
5. Kind of Equipment
* Food production * Service * Office * Measuring/weighing
6. Material of the equipment
7. Cost of the Equipment (range).
1 2 3
8. Suitability of the equipment to the operation
1 Large business 2 Medium business 3 Small business
9. Space required for the equipment.
10. Ease of dismantling parts
11. Ease of maintenance and cleaning.
12. Electricity requirements of the equipment.
13. Availability of service after sale.
152
Model Questionnaire
1. Name/Brand of the equipment :
2. Model No. :
3. Make of the equipment :
4. Cost of the equipment :
5. Capacity of the equipment :
6. Electrical requirements for the equipment :
7. Accessories with the equipment :
8. Durability of the equipment :
9. After sales service of the equipment by the suppliers :
10. Warranty period for replacement of major/minor parts :
11. Availability of instruction manual :
155
Method Egg : 1
Vegetable oil : 20 ml
• Prepare yeast solution.
• Sift maida and baking powder twice. Sugar : 10 g
• Mix together sugar, salt, fat, egg, Vegetable Filling
essence and 350 ml of water.
• Add yeast solution, maida and the Mushroom, capsicum, onion, tomato
mixture of other ingredients and make sauce, grated cheese and chopped garlic
dough. to taste.
• Ferment it for 1½ hours.
• Knock back the dough mixture and Method
proof for 55 minutes.
• Disintegrate yeast in milk.
• Roll the dough like doughnuts and
• Sift maida twice.
deep fat fry till golden brown.
• Mix oil and maida/wheat flour till
• Cover the doughnut with powdered
crumb consistency.
sugar or warm fondant icing when the
• Add eggs, salt and sugar with the yeast
doughnut is warm.
solution.
• Mix gently to form dough.
Pizza
• Rest for 15 minutes.
Ingredients • Roll the dough to ½ inch thickness and
place on a baking sheet.
Maida/Wheat flour : 250 g • Proof for ¾ hour.
• Smear the sides with oil or milk or
Water : 70 ml
beaten eggs to get an enhanced fin-
Yeast : 1tsp ished product.
Salt : to taste • Spread tomato sauce, spread filling
Milk : 50 ml and top with grated cheese.
• Bake at 4500 F for 20-25 minutes.
5 Bakery 156
5 Bakery 157
5 Bakery 159
5 Bakery 160
5 Bakery 161
Format
1. Name of the bakery unit or shop :
2. Location :
3. Number of workers :
4. Equipment available (List) :
Production :
Storage :
Packing :
5. Cleanliness :
Uniform and head gear :
Hygienic handling :
a. Raw ingredients :
b. Baked product :
Counter tops :
Ovens and moulds :
Display racks :
5 Bakery 162
8. Service :
Self- service :
Table service :
Take away :
9. Utilization of waste :
10. Method of disposing waste :
(Interpret the observations and report)
5 Bakery 163
Ingredients Quantity
garlic, cumin seeds and curry leaves
Small onions : 500g • Roast the mustard with little oil and
Green chillies : 50g add it to the ground dhal paste
Cumin seeds : 15g • Add crushed onions, asafoetida and
little salt
Black gram dhal : 100g
• Mix all the ingredients together into a
Mustard : 5g thick consistency
Asafoetida : 5g • Take small balls and place over plastic
sheet and allow it to dry in hot sun
Garlic : 10g
• When it is fully dried, remove from the
Curry leaves : 10g sheet and store it in an airtight con-
Salt : To taste tainer.
164
Method
Method
171
Ada Pradhaman: Ada pradhaman is tra- • Soak ada in boiling water for 30 min-
ditionally prepared using rice ada, coco- utes.
nut milk and jaggery. Palada Pradhaman is • Wash the soaked ada in cold water for
prepared with milk, rice flakes and sugar. 2-3 minutes.
It is a main dish during Onam celebration • Drain the water completely.
in Kerala. • Boil 3 cups of milk until it reduces to
2½ cups.
Ingredients Quantity • Add the washed ada and stir in a low
Rice ada : ½ cup flame until it becomes soft.
(Readymade) • Add sugar and cardamom powder.
Cook for some more time.
Milk : 3 cups
• Heat a teaspoon of ghee or butter fry
Sugar : ½ cup cashew nuts and raisins separately.
Cardamom : ¼ tsp • Add it to the payasam and serve it
(powdered) either hot or chill.
Cashew nuts : 10 gms
Raisins : 10 gms 3. Preparation of Karnataka Cuisine
Butter/Ghee : ½ tsp
Vangi Bhath: Vangi Bhath is a Karnataka
style recipe prepared with brinjal, takes
less than 30 minutes with commonly
available ingredients.
Ingredients Quantity
Rice : 1 cup
Brinjal : ¼ kg
Onion (large) : 1
Plate 7.3 Rice Flakes (Ada) Turmeric powder : ¼ tsp
Masala powder : 2 tsp
Jaggery : 1 tsp (powdered)
Tamarind : a small ball size
Salt : As required
Oil : As required
Mustard seeds : 1 tsp
Black gram dhal : 1 tsp
Plate 7.4 Ada Pradhaman Bengal gram dhal : 2 tsp
7 Menus and Cuisines 174
Plate 7.6 Pesarattu
Chicken Chettinad
Method
Ingredients Quantity
• Grind the ingredients to a paste.
Chicken : 500g
• Clean and cut the chicken into pieces.
Onions : 150g Marinate the chicken with the paste.
Tomatoes : 100g • Chop the tomatoes, coriander leaves
Cinnamon : 2g and the onions.
Cardamom : 1 • Heat oil and add the cinnamon, carda-
mom, cloves and cumin seeds.
Cloves : 2g
• Add the chopped onions and the curry
Cumin seeds : 5g leaves.
Curry leaves : 2g • Add the tomatoes and sauté for 5
Coriander leaves : 2g minutes.
• Add the marinated chicken and tur-
Turmeric powder : 10g
meric powder.
Salt : As required
Table 8.1 Fermentation
Food Fermented products obtained Name of microbes
Cereals and Yeast
millets
Plate 8.2 Dhokla
Cereals and Lacto bacteria lactis
pulses Streptococcus lactis
Plate 8.3 Idli and Dosa
Milk Lacto bacilli
Plate 8.4 Curd
179
Table 8.2 Microorganisms Causing Food Spoilage and its Effect on Health
S.No. Microorganisms Mode of Transmission Effect
I Bacteria
1. Clostridium Botulinum Canned foods such as peas, Nausea, vomiting,
beans, meat, fish and other diarrhoea, dry skin, even
sea foods paralysis and death.
2. Staphylococcus bacteria Cream, filled baked goods, Nausea, vomiting,
meat, poultry, gravies, diarrhoea, abdominal
sauces with cream and cramps, sweating.
dairy products
3. Clostridium Perfringens Poorly cooked meat, fish, Nausea, abdominal pain
poultry and diarrhoea.
4. Salmonella bacteria Meat products, warmed up Abdominal pain with fever,
left overs, salads shivering, head ache
5. Shigella Poor hygiene of people Dysentery.
handling food
6. Streptococcal infection Contaminated drinking Diarrhoea and other gastric
water, spoiled milk and milk disturbances.
products
II Yeast Through air causing Acidity and gastric
fermentation in foods disorders.
III Molds Through air and settling Gastro intestinal
on moist foods like bread, disturbances.
fruits
Tools: Questionnaire
2. Area : Rural/Urban
3. Hygiene
Kitchen
Tool: Questionnaire
Hygiene
Personal Grooming
184
Attitude
MODEL QUESTIONS
I. Spotters (5 x 3 = 15)
1. Elaborate on the production equipment and prepare a recipe using only one equipment.
2. Plan a day’s menu using four food group and food pyramid. Prepare the item marked.
3. Write a note on any five herbs and prepare a recipe using any one herb.
4. List and describe the types of cutting? Prepare one recipe using any one of the meth-
ods of cutting.
5. What are the stages of sugar cookery? Prepare a recipe based on it.
6. Give a short note on cooking without fire. Prepare a recipe related to it.
7. Explain the North Indian cookery. Prepare a recipe on it.
8. Indicate any five significant South Indian dishes. Prepare a recipe based on it and display.
9. What do you mean by cookies and explain. Prepare a recipe.
10. Describe the preparation of yeast solution. Prepare a recipe using yeast.
11. Bring out the importance of pickling and explain the pickling methods . Prepare a
recipe.
12. Briefly write on drying foods. Prepare a dry powder.
13. Plan a questionnaire to assess the star category of hotels.
Internal Marks - 25
Record : 10
Project/Assignment/Case Study : 5
Attendance : 5
Test : 5
Total : 25
Spotters : 15
Answer for a question : 20
Colour : 5
Taste : 5
Appearance : 5
Texture : 5
Menu card : 10
Display : 10
Total : 75
Project
I. Identification/formulation of topics
II. Objectives
III. Collection of Data (Questionnaire/Observation/Interview)
IV. Interpretation of Data
V. Findings and Conclusion
Case Study
1. Number of departments :
2. Organizational chart :
3. Lay out :
4. Equipment :
a) Production
b) Storage
c) Distribution
5. Insurance :
II. Service
1. Types of menu :
2. Types of cuisines :
3. Whether standardized recipes followed : Yes/No
4. Food cost :
5. Types of service :
III. Employees
IV. Cleanliness
1. Personal Cleanliness :
2. Environment Cleanliness :
V. Miscellaneous
STD XI
MARKS: 90 TIME: 2.30
2. BASICS OF FOOD
https://www.youtube.com/watch?v=Gmh_xMMJ2Pw -How to Create a Healthy Plate
https://www.youtube.com/watch?v=G-Fg7l7G1zw- Basic Knife Skills
5. BAKERY
https://www.youtube.com/watch?v=AWo9NcOTp0U- Rubbing method
6. FOOD PRESERVATION
https://www.youtube.com/watch?v=UWhkFYDB8J4-Need and Benefits of food Preservation
https://www.youtube.com/watch?v=RXDSJQWylUE- NEWS7 TAMIL Mango pulp units in
Krishnagiri Tamilnadu
https://www.youtube.com/watch?v=UxFdzkzAOEo-”chakka varuthathu-YouTube
https://www.youtube.com/watch?v=z3iQ9fpylxg- RTS juice processing and packaging line-
YouTube
Web-Links 192
8. FOOD MICROBIOLOGY
https://https://www.youtube.com/watch?v=BlKP35bct2o - Microorganism in food
Web-Links 193
Glossary 194
Glossary 195
Glossary 196
Glossary 197
Vadapalani, Chennai
Academic Coordinator
Typist
Tmt.R.Santhiya Shanmugam
Ramesh Munisamy