Professional Documents
Culture Documents
Objectives:
�The Grievance Committee shall be responsible to ensure that grievances are dealt
with effectively in accordance with the Grievance Procedures set out for the
implementation of this Policy.
�In doing so, the Committee shall adhere to the following principles :-
�Take grievances seriously taking on board why the students and staffs feels
aggrieved, unhappy or dissatisfied.
�Investigate the facts and surrounding circumstances, and showing the employees
that this been done thoroughly and sensitively.
�Actively look for a solution that will satisfy the students and staffs, where
practical, without causing disproportionate difficulty for the organization or the
Employee�s colleagues.
�Provide feedback to the employee about what can, and cannot be done to resolve the
grievance.
�This cell is formed to help needy and deserving candidates through various ways.
�Free College Bus Pass
�Free cricket coaching
�Free Admission
�Concession in Tuition Fees
�Extra Coaching
�The grievance redressal cell is consist of faculty members, parents, students and
alumni in different levels
�Level I � Class teachers
�Level II-HOD/ Academic Coordinator
�Level III-Principal
�The Committee members has elected Mr. Mahesh Chandra from MBA College as the
Convener for the respective Committee.
�Discussing the Objectives and Roles and Responsibilities of the Committee.
�Every Institutional faculty is to maintain the following Documents in their
respective Committee Files:
o List of Students in the Institution.
o Arranging Suggestion Boxes in the Vicinity of the Institution.
o Encouraging Students to make use of Suggestion Boxes.
o Feedback on over all facilities of the Campus.
o Feedback on Faculty/Teaching Methodologies.
o Discussing Various Student Welfare assistance by management for Good
Percentage and Good attendance among the Students.
o Preparing Agenda Points for Next meeting.
o Committee Members can prepare Recommendations to improve Greivances and
Redressal Cell. Agenda Points for next meeting.
� Internal Meetings of Principal/HOD/Faculty related to Greivances and Redressal
Cell Should be recorded.