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Troubleshooting
3500B and 3500C Generator Set Engines
Media Number -RENR5059-11 Publication Date -01/04/2014 Date Updated -16/04/2014
i02386640
Probable Causes
• Engine speed/timing sensor(s)
• Electrical connectors
• Injector
• Fuel supply
• Exhaust restrictions
• Accessory equipment
Recommended Actions
Engine Speed/Timing Sensor(s)
Check the calibration of the engine speed/timing sensor if a CID-FMI 261-13 Engine Timing
calibration required diagnostic code is active. Refer to the calibration procedure Troubleshooting,
"Engine Speed/Timing Sensor - Calibrate".
Electrical Connectors
Check for the correct installation of the connectors for the Electronic Control Module (ECM) J1/P1
and/or J2/P2. Check for the correct installation of the applicable fuel injector connectors. Repair the
connector and/or replace the connector. Refer to the diagnostic functional test Troubleshooting,
"Inspecting Electrical Connectors".
Injector
Check for active diagnostic codes that are associated with the circuits for the fuel injector. Check that
the injector trim codes have been entered. Perform the "Injector Solenoid Test". Verify that the ECM
is energizing all the injector solenoids. Refer to the diagnostic functional test Troubleshooting,
"Injector Solenoids".
Fuel Supply
1. Check the fuel lines for the following problems: restrictions, collapsed lines and pinched lines.
If problems are found with the fuel lines, repair the lines and/or replace the lines.
2. Check the fuel tank for foreign objects which may block the fuel supply.
3. Prime the fuel supply if any of the following procedures have been performed:
Refer to the Operation and Maintenance Manual for the correct procedure.
Note: A sight glass in the fuel supply line is helpful in diagnosing air in the fuel.
4. Cold weather adversely affects the characteristics of the fuel. Refer to the Operation and
Maintenance Manual for information on improving the characteristics of the fuel during cold
weather operation.
5. Check the fuel pressure after the fuel filter while the engine is being cranked. Refer to the
Systems Operation/Testing and Adjusting manual for the correct pressure values. If the fuel
pressure is low, replace the fuel filters. If the fuel pressure is still low, check the following
items: fuel transfer pump, fuel transfer pump coupling and fuel pressure regulating valve. Refer
to Systems Operation/Testing and Adjusting for more information.
Inspect the engine air cleaner. Replace plugged air filters and/or clean the filters. Check the air inlet
systems for restrictions and for leaks.
Exhaust Restrictions
Accessory Equipment
Check attached accessory equipment. Ensure that the accessory equipment is not lugging down the
engine.
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