You are on page 1of 3

Procedure to rectify the scripting error on Autosequence and Reporting on micros 3700

1. Select Windows Start > Control Panel > Programs and Features.
2. Click on the Turn Windows Features On/Off link on the left sidebar.
3. Unselect the box for Internet Information Services and select OK.
4. Reboot the PC.
5. Log back in as Administrator
6. Navigate back to Control Panel > Programs and Features > Turn Windows
Features On/Off.
7. Select the box for Internet Information Services (be sure to expand IIS tree and
ensure all of the check boxes under Web Management Tools and WWW Services
are selected) and select OK.

Note: In most cases when you uninstall and reinstall IIS, the check boxes will
already be filled in once you put the check in 'Internet Information Services'.
Sometimes however you will find that the check boxes under Internet
Information Services->Web Management Tools-> IIS 6 Management
Compatibility and Internet Information Services -> World Wide Web Services ->
Application Development Features. Make sure to double check these areas in
particular and select them if they are not already selected.

Before proceeding to the next few steps, test manager procedures as this may
be all that is needed to correct.

8. After the install completes, select Start > Programs > Accessories > RIGHT
CLICK cmd.exe and select Run as Administrator.
9. Type the following and press Enter:

For locations on RES 5.0 to 5.4MR4: cd


\windows\microsoft.net\framework\v2.0.50727
For locations on RES 5.5 and up: cd \windows\microsoft.net\framework\v4.0.30319

10. Type the following and press Enter:

aspnet_regiis.exe –i

11. After the install completes and the prompt appears again, open Start > Control
Panel > Administrative Tools > Internet Information Services.

NOTE: not Internet Information Services version 6.0.

12. Expand the tree on the left hand window.


13. Left click on 'Application Pools'. If there is no 'MicrosAppPool' defined, proceed
to step 14. Otherwise skip to step 17.
14. Right click on Application Pools and select Add New Application Pool.
15. Enter the following:
For locations on RES 5.0 to 5.4MR4:

Name: MicrosAppPool
.Net Version: 2.0.50727
Pipeline: Integrated

For locations on RES 5.5 and up:

Name: MicrosAppPool
.Net Version: 4.0.30319
Pipeline: Integrated

16. Click OK to add the app pool.


17. Open Start > Control Panel > Administrative Tools > Internet Information
Services.

NOTE: NOT Internet Information Services version 6.0.

18. Expand tree on left side until you get to the Default Websites item. Expand
'Default Websites'.

The following applications should exist under 'Default Web Sites':

MediaViewer. (Alias: 'MediaViewer', Path: 'x:\micros\common\mediaviewer\')


MenuBoard (alias: 'MenuBoard', Path: 'x:\micros\common\menuboard\')
MgrProcedures (alias: 'MgrProcedures', Path:
'x:\micros\common\managerprocsasp\')
MgrProceduresDT430 (alias: 'MgrProceduresDT430', Path:
'x:\micros\common\managerprocsdt430\')
MgrProceduresMC75A (alias: 'MgrProceduresMC75A', Path:
'x:\micros\common\managerprocsmc75a')
MgrProceduresPPC (alias: 'MgrProceduresPPC', Path:
'x:\micros\common\managerprocsppc')
MicrosExecute (alias: 'MicrosExecute', Path: 'x:\micros\common\isapi')
MicrosHelp (alias: 'MicrosHelp', Path: 'x:\micros\help')
ReportViewer (alias: 'ReportViewer', Path: 'x:\micros\common\reportviewer')
ResPosApiWeb (alias: 'ResPosApiWeb', Path: 'x:\micros\common\resposapiweb')

If there are any missing, you will need to add them. Proceed to step 19.

Note: Replace the X in x:\micros with the letter of the drive Micros is installed
on.

19. Right click on Default Websites and select Add Application.

DO NOT USE Add Virtual Directory.

20. In the Alias Name Enter the alias name provided for the application you are
adding in step 18.
21. For path name, enter the path provided for the application you are adding in
step 18.
22. Click Select and choose MicrosAppPool, and click OK.
23. Repeat steps 19 through 22 for any applications that are missing.
24. Open command prompt and enter the following:

iisreset

25. Push Enter and allow IIS services to restart (if restart fails, reboot PC).
26. Test Manager Procedures Functionality.

You might also like