Professional Documents
Culture Documents
ON
Guided By-
Nikita Mishra
(Asst. Professor)
Submitted By-
Ronit Roy
Roll No.-1705470096
SESSION 2018-2019
DEPARTMENT OF MANAGEMENT
INTRODUCTION:
Smartphones can be termed as the basic pre-requisite of every young adult as it describes the
kind of personality the person carries and is one’s standard of sophistication. Smartphone’s have
replaced people to an extent. This research is intended to analyze student’s preference between
OPPO ELECTRONICS CORP. and Vivo Communication Technology Co. brands of Smartphone.
the basis of their brand preference, usage time, preferred features and brand loyalty through
would help in understanding how brand shapes students buying decision and
preferences. The conclusions will apportion with student preference between OPPO
Smartphone.
The third largest Smartphone market in the world currently, India is far from being saturated.
With more than 185 million connections as of now and another half a billion to be added by
2020, the sheer scale of the market is attracting domestic and foreign players like and in the
recent past The industry has witnessed huge inclination of mobile handsets manufacturers to
are the drivers to this inclination. As of March 2016, India has already taken the second position
in the list of biggest markets globally after China, overtaking USA. The mobile ecosystem
directly provided employment to 2.4 million people in India in 2015, both in the formal and
informal sector. These statistics although are for the while mobile ecosystem and not only for
handsets. With the current penetration of around 80% for mobile phones, India is set to achieve
94% penetration by the year 2020. In addition, the Smartphone segment is fast overpowering the
feature phone segment and is set to grow from 148 million to 690 million.
The government in the recent time has shown explicit interest in the “Digital India” and “Make
in India” plans and mobile manufacturers are to play an important part in that. The government
aims at using the mobile penetration to contribute to the economic and social development in
India by delivering digital inclusion to the still unconnected population, financial inclusion to the
unbanked population and to deliver innovative apps and services. The recent plan of the
government to launch a mobile application (app) which would serve as the single point access to
The in-house production of mobile phones would boost the economy and help the GDP of the
nation. Also, the net import/export ratio would improve drastically. The “Digital India” plan has
mainly three vision areas; digital infrastructure, digital empowerment and government services
on demand. And these visions can be fulfilled only by high penetration of mobile networks and
Chinese consumer electronics and mobile communication company. They are well known for
their smartphones, Blu-ray players and other electronic devices. Oppo Electronics Corp. is a
leading manufacturer of smartphones. They were the top smartphone brand in China in 2016 and
software, and online services. It was founded in 2009 in Dongguan, Guangdong, China. The
brand uses Hi-Fi chips in its smartphones.[1] Software developed by the company includes the
Vivo App Store, iManager, and a proprietary Android-based operating system called Funtouch
OS.
SCOPE OF STUDY:
“All process is born of inquiry. Doubt is often better than overconfidence, for it leads to inquiry
and inquiry leads to invention.” Is a famous Hudson Maxim in context of which the significance
of research can well be understood? Increased amounts of research make progress possible.
Research inculcates scientific and inductive thinking and it promotes the development of logical
The role of research in several fields of applied economics, whether related to business or to the
economy as a whole, has greatly increased in modern times. The increasing complex nature of
business and government has focused attention on the use of research in solving operational
problems. Research, as an aid to economic policy, has gained added importance, both for
PROBLEMS DEFINITION:
Cellular mobile phone communication is a tool for the beneficial use of individual including
professional and businessman. Though the cellular operators have been rendering services to its
customers throughout India, it has become a target of controversy due to many reasons, such as,
excess billing, disconnection while talking, cross talk while talking, high cost handset and high
operating cost. Recently, the cellular operators are subject to comments and criticism for various
reasons. Their services are not only commendable, but also satisfying to the consumers to some
extent. The important threats of cellular mobile service market in India are high costs of service
provision, low-income among the people cannot be offered to replicate expensive telecom
infrastructure, political instability, Chinas early liberalization, threats from WLL service
providers and also from satellite phones. The customer’s expectations and knowledge of the
mobile phone service are also increasing at the other hand. Hence the service providers are
facing challenges, not only from the competitors, but also from their customers. The consistent
updation of the service quality is the only measure to regain the existing customers and attract
RESEARCH OBJECTIVES:
To study the level of satisfaction towards Vivo Communication Technology Co. and
Data is the information collected from various sources. It is concerned with gather accurate and
proper knowledge about the problem that is in hand. Formally there are 2 types of gathering
Primary Data: data is collected to obtain desired information through structured questionnaire.
Secondary Data: it is compiled through books, magazines, newspapers and internet etc…
Sample size:
Sampling unit:
Lucknow
Sampling technique:
A simple random technique was adopted to select the representative sample from the sampling
unit.
Data for this study is collected from both primary and secondary data.
TENTATIVE CHAPTER PLAN:
Research Methodology
Findings
Annexure
BIBLIOGRAPHY
Kothari, C.R. Research methodology, 3rd edition, 1997, Vikas Publishing House Pvt. Ltd, New
Delhi
Zikmund, William G. “Business Research Methods” Thomson south – western 7th edition.
Chunawalla, S.A., “Foundation of advertising theory & Practice”. Himalaya Publishing House,
5th edition.