1-YEAR STUDENT INTERNSHIPS

INTERNATIONAL EDUCATION CENTRE

The International Education Centre at Bangor University is looking to appoint four students
to undertake one-year internships as part of the University’s International Experience Year
programme in 2019/20.

The internships are full-time and designed to give students significant work experience in
an international environment which should greatly enhance employment prospects upon
graduation. Participants will receive a training grant of approximately £370 per month and
may be required to attend up to three overseas training visits.

Successful applicants will undertake the internships as an additional ‘International

Experience Year’, extending the duration of the degree from 3 to 4 years (or in some limited
cases from 4 to 5 years). No tuition fees will be charged for the ‘International Experience
Year’ and students will receive an enhanced degree title and 30 additional Bangor credits
on successful completion. The internships are a combination of work experience, overseas
experience and academic reflection exercises.

Only undergraduate students are eligible to apply for these internships and although some
students will be ineligible due to professional accreditation or visa issues, most should be
eligible.

Successful candidates will be excellent communicators, highly-organised and efficient

individuals who enjoy and can cope with a demanding and complex range of administrative
and student-facing duties. Accuracy, cultural understanding and sensitivity are essential for
these roles. The interns will be working with both students and staff, therefore learning
Welsh may be a component of the internships.

Starting Dates are subject to negotiation but will normally run 01 September 2019 to 30
June 2020 in principle. The International Study Abroad internship will run form 1 June 2019
to 30 June 2020

To apply for these opportunities, please send your CV with a covering letter to Dawn-Marie
Owen: d.m.owen@bangor.ac.uk by 30 April 2019. Please make sure to include which
Internship you are applying for, your full name, university email address, Academic
School/Course and year of study in your covering letter.

Committed To Equal Opportunities

Refer to Page 2 for brief descriptions of the internships and to Pages 3-10 for full
details
International Study Abroad (1 x Intern)
The successful intern will work with the International Study Abroad Office to provide
operational and developmental support to the management of students participating in short-
term study abroad opportunities, such as Erasmus+ and other exchange programmes
throughout the world. This will involve promoting and gaining experience in all aspects of
mobility.

International Recruitment (1 x Intern)

The intern will work within the International Recruitment team to provide operational and
development support for recruitment activities in the UK and overseas. This will include
market research, following up on recruitment leads, campus tours for visitors, open day
support, and general support for International Officers.

International Marketing (1 x Interns)

The successful intern will work with the Marketing Office to provide support for both
traditional and digital marketing campaigns. This involves activities related to print
publications, student communications, social media campaigns, website optimisation,
competitor research, and other international student acquisition & conversion campaigns

China Office, Beijing. International Marketing and Recruitment (1 x Intern)

The intern will be based for the duration of the internship at the Bangor University office in
Beijing, China. The intern will provide operational support for marketing and recruitment
into Bangor University in the UK. This will include assisting with recruitment activities,
providing support for partner institutions and undertaking market research. Marketing
activity will include traditional and digital marketing campaigns. This involves activities
related to print publications, student communications, social media campaigns, and other
conversion campaigns. Candidates must be fluent in Chinese (written and oral).
 INTERNATIONAL STUDY ABROAD OFFICE

THE POST

Post: International Study Abroad Intern (1 position Available)

Grade: Student Training Grant approx. £370 per month up
to a total of £4,440 for 12 months
Reports to: International Study Abroad Officer
Location: Bangor University

MAIN PURPOSE

This post will be located in the International Study Abroad Office and its main purpose is to
provide work experience for students in an international environment through supporting
the Office’s incoming and outgoing administrative and developmental work.

KEY RESPONSIBILITIES

• Monitor, process and maintain student and staff documentation relating to both funded
and non-funded mobility programmes. This will include extensive use of both physical
and electronic data and record management systems and is applicable to incoming and
outgoing activities.

• Provide high-quality front-line support to incoming and outgoing students and staff as
well as institutional partners including both face-to-face, telephone and electronic
queries.

• To assist other team members in promoting outgoing exchange opportunities among

University staff and students.

• Assist in developing and maintaining the International Study Abroad website and
social media network.

• To assist in all and lead on some aspects of Welcome & Orientation for incoming
students, Pre-Departure for outgoing students and Farwell meeting necessitating
paperwork preparation, room/catering bookings and coordination with related staff.
This will involve some ‘out of hours’ work at certain times of the year.

• Maintain and organise office resources to include exchange partner information.

• Provide general support in organising individual and group meetings as well as

coordinating incoming visits.
PERSON SPECIFICATION

Essential Desirable

Knowledge and • Good IT skills • Website design or editing

Qualifications experience

Experience • Experience of managing

conflicting workloads,
prioritising tasks and
meeting deadlines
• Experience of arranging
meetings and events

Personal • Attention to detail and accuracy • Self-management and

Qualities • Excellent organisational skills motivation
• Excellent communications skills
• Excellent customer service skills
• Enthusiasm and energy
• Commitment and reliability
• Excellent interpersonal and
cultural awareness skills
• Flexible and approachable
• Ability to remain calm and
professional under stressful
conditions
• Willingness and ability to learn
new skills including Welsh
language if applicable

Language • Welsh
• Familiarity with other
languages
 INTERNATIONAL RECRUITMENT OFFICE

THE POST

Post: International Recruitment Intern (1 position available)

Grade: Student Training Grant approx. £370 per month up
to a total of £4,440 for 12 months
Reports to: Head of International Recruitment
Location: Bangor University

MAIN PURPOSE

The intern will work within the International Recruitment team to provide operational and
development support for recruitment activities in the UK and overseas. This will include
market research, following up on recruitment leads, campus tours for visitors, open day
support, and general support for International Officers.

KEY RESPONSIBILITIES

 Carry out market research projects on behalf of the Head of International recruitment
and International Officers to explore current trends in international recruitment. This
will include compiling and analysing data from a range of sources (databases, the web,
electronic and paper based) and writing reports.

 Provide support to International Officers to follow up leads and enquiries taken

during International recruitment events, in an effort to convert these enquiries to
applications and enrolments. This will involve contacting students by email, phone
and Social Media to provide additional information on Bangor University.

 Organising and providing campus tours to potential International Students, offer

holders and recruitment agents. Will involve liaising with relevant academic schools,
marketing teams and halls to organize the visit and accompanying
students/recruitment agents on the tours.

 Attending recruitments events (mainly UK based) with International Recruitment

staff including Education Fairs, visits to Education Agents and School visits to
promote Bangor University.

 Providing support to International Officers to prepare for overseas recruitment trips.

May include arranging delivery of freight, travel, accommodation, visa applications
and appointments, booking education fairs and preparing requirement paperwork.

 Providing support to International Officers and while they are overseas as required.

 Answering student and education agent enquiries through email, phone and social
media channels and liaising with the International Admissions team and International
Marketing Team as required.

 Working with the Senior Clerical Officer to provide additional administrative and
operational support to the team as required.
 PERSON SPECIFICATION

Essential Desirable
Knowledge and  Good IT skills
Qualifications
Experience  Experience of working
with people in a customer
service role.
 Experience of Managing
conflicting workloads
and prioritizing.
 Experience of conducting
research and writing
reports.
Personal Qualities  Attention to detail and accuracy.
 Excellent organizational skills.
 Excellent Interpersonal and social
skills.
 Excellent communication skills.
 Cultural awareness.
 Flexible and approachable.
 Willingness to learn new skills.
Language  Welsh
 Familiarity with other
languages
 INTERNATIONAL MARKETING OFFICE

Due to the nature of the internship, preference will be given to Business Studies/Marketing
students.

THE POST

Post: International Marketing Intern

Grade: Student Training Grant approx. £370 per month up
to a total of £4,440 for 12 months
Reports to: Head of International Marketing
Location: Bangor University

MAIN PURPOSE

The intern will work with the Marketing Office to provide support for both traditional and
digital marketing campaigns. This involves activities related to print publications, student
communications, social media campaigns, website optimization, competitor research, and
other international student acquisition & conversion campaigns.

KEY RESPONSIBILITIES

 Assist in developing and maintaining our digital marketing channels aimed at

International students which include International Website, Chinese website, and Social
media channels including Facebook, Weibo, Twitter, and Instagram.

 Helping marketing office in designing and printing our marketing publications including
International Guide, Newsletters, Brochures, Leaflets, and Banners.

 Providing support in the planning, set-up, and evaluation of various lead generation
campaigns aimed at generating prospects in selected geographies.

 Carry out competitor research projects to explore current trends in international

marketing. This will include analysing various marketing channels adopted by different
competitors, their effectiveness, and explore possibilities for Bangor University.

 Playing a key role in designing and executing campaigns aimed at converting

international offer holders to enrolment at Bangor. This may involve working around
existing CRM plans, telephone call campaigns, and the website.

 Conducting audit of partner/agent websites and publications and taking lead in

implementing the required amendments.

 Collecting student testimonials about their study experience at Bangor, and processing
them further for website/print publications.

 Answering potential student enquiries through email and social media channels and
liaising with the International Admissions team and International Recruitment team as
required.

 Working with the International Marketing Assistant to provide additional administrative

and operational support as required.
PERSON SPECIFICATION

Essential Desirable

Knowledge and  Good IT skills with proficiency in  Basic understanding of

Qualifications MS office marketing discipline or
 Basic understanding of Social experience of working in a
Media channels marketing role
 Basic understanding of
publishing and design
software, e.g. Quark,
Photoshop

Experience  Experience of managing  Experience of dealing

conflicting workloads, with students from
prioritising tasks and meeting different backgrounds and
deadlines cultures

Personal  Attention to detail and accuracy  Self-management and

Qualities  Excellent organisational skills motivation
 Excellent communications skills
 Excellent customer service skills
 Enthusiasm and energy
 Commitment and reliability
 Excellent interpersonal and
cultural awareness skills
 Flexible and approachable
 Ability to remain calm and
professional under stressful
conditions
 Willingness and ability to learn
new skills

Language  Familiarity with other

languages
 CHINA OFFICE BEIJING, INTERNATIONAL MARKETING AND RECRUITMENT

THE POST

Post: International Marketing and Recruitment Intern

(1 position available)
Grade: Student Training Grant approx. £370 per month up
to a total of £4,440 for 12 months
Reports to: Director of Beijing Office
Location: Beijing, China

MAIN PURPOSE

The intern will be based for the duration of the internship at the Bangor University office in Beijing,
China. The intern will provide operational support for marketing and recruitment into Bangor
University in the UK. This will include assisting with recruitment activities, providing support for
partner institutions and undertaking market research. Marketing activity will include traditional
and digital marketing campaigns. This involves activities related to print publications, student
communications, social media campaigns, and other conversion campaigns. Candidates must be
fluent in Chinese (written and oral).

KEY RESPONSIBILITIES

 Provide support to Beijing Office staff and visiting Bangor University staff to follow up leads
and enquiries taken during International recruitment events, in an effort to convert these
enquiries to applications and enrolments. This will involve contacting students by email,
phone and Social Media to provide additional information on Bangor University.

 Attending recruitments events with Beijing Office staff including Education Fairs, visits to
Education Agents and to Partner Universities to promote Bangor University.

 Answering student and education agent enquiries through email, phone and social media
channels and liaising with the International Recruitment, Partnership, Marketing and
Admissions teams in Bangor as required.

 Assist in developing and maintaining our digital marketing channels aimed at Chinese
students which include Wechat and other Social media channels.

 Assisting with the design and publication of printed Chinese leaflets.

 Assisting with the translation of copy from English to Chinese.

 Assist with the design and running of campaigns aimed at converting international offer
holders to enrolment at Bangor. This may involve working around existing CRM plans,
telephone call campaigns, and the website.

 Collecting student testimonials about their study experience at Bangor, and processing them
further for website/print publications.

… overleaf
  Carry out market research projects on behalf of the Director and explore current trends in
student recruitment to the UK from China. This will include compiling and analysing data from a
range of sources (databases, the web, electronic and paper based) and writing reports.

PERSON SPECIFICATION

Essential Desirable
Knowledge and  Good IT skills with proficiency in MS
Qualifications office
 Basic understanding of Social Media
channels

Experience  Experience of working

with people in a customer
service role.
 Experience of Managing
conflicting workloads
and prioritizing.
 Experience of conducting
research and writing
reports.
 Basic understanding of
marketing discipline or
experience of working in
a marketing role

Personal Qualities  Attention to detail and accuracy.

 Excellent organizational skills.
 Excellent Interpersonal and social
skills.
 Excellent communication skills.
 Cultural awareness.
 Flexible and approachable.
 Willingness and ability to learn new
skills.
Language  Chinese Mandarin  Chinese Cantonese
 Familiarity with other
languages