You are on page 1of 2

Anshul Bhatnagar  

Accomplished  with  over  8  years  of blended experience in BPO/Real Estate Operations for e.g. 


Customer  Service  and  Sales.  Excellent  result  oriented  approach  complemented  by  proven 
record of professional achievements. 
-Hardworking and result oriented 
-Ability to streamline work processes 
-Good communication and interpersonal skills 
 
Work Experience:- 
November 2018:- Working as a freelancer Real Estate Consultant. Dealing into 
Commercial, Retail and Warehouse leasing. 
Hi-View Construction pvt.ltd (​Mar 2013 – Nov 2018​) 
Hi-View Constructions is one of the premium realtors in Delhi ncr. 
Designation:Sr Manager Business Development (​Mar 15/ 2015 to Nov 08/2018​) 
Job profile: Sale/ Lease Residential and Commercial property 
The job also involved following tasks: 
 
● Handling the real estate project.
● Post sales queries and retention. 
● International calling for NRI/HNI investors relations. 
● Attending meetings and Business Conferences with prospective clients.
● Maintaining  the  Quality  of  services  for  company's  Goodwill  and  getting  more  bookings 
with the help of effective Market Research.
● Handling Broker's & clients queries.
● Coordination for site visit.
● Regular follow-up with clients.
● Coordination between lead generation team and field sales team.
● Site  visits  for  clients  and  meeting  in  person  for  better  understanding  regarding 
project.
● Managing clients for other locations for Gurgaon locations.
 
Designation: Team Coach (​Feb 15/2014 to Mar 15/2015​) 
Job profile: To handle a team of Lead Generation experts. 
The job also involved following tasks: 
● Telemarketing.
● Lead generation.
● Handle a team of Lead Generation Experts.
● Daily attendance.
● Compilation and forwarding lead to the Field sales team.
Designation: Sr. Executive- Lead Generation (​Mar 15/2013 to Mar 15/2014​) 
● Telemarketing.
● Cold Calling
● Calling on the data from portals
● Arrange site visits over the phone.
 
 

CONTACT: Mobile Phone # 8826432335, Email:- anshbhatnagar22@yahoo.com 


Evion BPO Services Pvt.Ltd:- ​–>​company closed* 
Evion  is  a  premier  service  provider  of  customer  management  solutions  specializing  in 
Customer Service and Sales. 
Designation: -Senior Executive/Team Support (​Collections and Up Selling​) (​Jun 10 to Jan 13​). 
Job  profile:  -  Maintaining  records,  schedule  the  payment,  analyze  and  trace  the  customers 
who are not able to pay the credited amount to the creditor. 
 
The job also involved following tasks: 
● Maintaining Inventory (accounts) of the customers assigned by the team Supervisor.
● Guide,  Explain  and  Negotiate  with  C  level  executives  to  develop  a  mutually 
beneficial payment schedule.
● Skip  Tracing.  ​(​Using  tools e.g. White Pages, Skipease and Reposkiptracing​)​Research 
process  of  locating  a  person's  whereabouts  :-  e.g.  the  current  address,  place  of 
employment,  Family  Information,  shopping  information  of  a  borrower,  who  are 
attempting  to  evade  collection  of  past-due  bills  or  judgments  by  collection 
agencies  or  attorneys  and  following  the  reports  by  three  major  credit  bureaus  of 
US Equifax, Experian, and TransUnion.
● Proficient with ​FDCPA​(​Fair Debt Collections Practices Act ​1978​)
● Follow up calls​.(Reminder calls for the payments, post dated checks etc)
● Team Support. ​(Supervisors call, payment processing)
● Routing escalations to the supervisor.
 
Education​: 
● Secondary education in 2003 from NIOS, 
● Senior Secondary in 2006 from NIOS, 
● Graduation in 2009 from Bundelkhand University
 

Personal Details​: 
Date of birth- May 22nd, 1983 
Father's name- Mr RK Bhatnagar 
Place of birth- Delhi 
Marital status- Married 
 
(Anshul Bhatnagar) 
 
 

CONTACT: Mobile Phone # 8826432335, Email:- anshbhatnagar22@yahoo.com 

You might also like