Accomplished with over 8 years of blended experience in BPO/Real Estate Operations for e.g.
Customer Service and Sales. Excellent result oriented approach complemented by proven record of professional achievements. -Hardworking and result oriented -Ability to streamline work processes -Good communication and interpersonal skills
Work Experience:- November 2018:- Working as a freelancer Real Estate Consultant. Dealing into Commercial, Retail and Warehouse leasing. Hi-View Construction pvt.ltd (Mar 2013 – Nov 2018) Hi-View Constructions is one of the premium realtors in Delhi ncr. Designation:Sr Manager Business Development (Mar 15/ 2015 to Nov 08/2018) Job profile: Sale/ Lease Residential and Commercial property The job also involved following tasks:
● Handling the real estate project. ● Post sales queries and retention. ● International calling for NRI/HNI investors relations. ● Attending meetings and Business Conferences with prospective clients. ● Maintaining the Quality of services for company's Goodwill and getting more bookings with the help of effective Market Research. ● Handling Broker's & clients queries. ● Coordination for site visit. ● Regular follow-up with clients. ● Coordination between lead generation team and field sales team. ● Site visits for clients and meeting in person for better understanding regarding project. ● Managing clients for other locations for Gurgaon locations.
Designation: Team Coach (Feb 15/2014 to Mar 15/2015) Job profile: To handle a team of Lead Generation experts. The job also involved following tasks: ● Telemarketing. ● Lead generation. ● Handle a team of Lead Generation Experts. ● Daily attendance. ● Compilation and forwarding lead to the Field sales team. Designation: Sr. Executive- Lead Generation (Mar 15/2013 to Mar 15/2014) ● Telemarketing. ● Cold Calling ● Calling on the data from portals ● Arrange site visits over the phone.
CONTACT: Mobile Phone # 8826432335, Email:- anshbhatnagar22@yahoo.com
Evion BPO Services Pvt.Ltd:- –>company closed* Evion is a premier service provider of customer management solutions specializing in Customer Service and Sales. Designation: -Senior Executive/Team Support (Collections and Up Selling) (Jun 10 to Jan 13). Job profile: - Maintaining records, schedule the payment, analyze and trace the customers who are not able to pay the credited amount to the creditor.
The job also involved following tasks: ● Maintaining Inventory (accounts) of the customers assigned by the team Supervisor. ● Guide, Explain and Negotiate with C level executives to develop a mutually beneficial payment schedule. ● Skip Tracing. (Using tools e.g. White Pages, Skipease and Reposkiptracing)Research process of locating a person's whereabouts :- e.g. the current address, place of employment, Family Information, shopping information of a borrower, who are attempting to evade collection of past-due bills or judgments by collection agencies or attorneys and following the reports by three major credit bureaus of US Equifax, Experian, and TransUnion. ● Proficient with FDCPA(Fair Debt Collections Practices Act 1978) ● Follow up calls.(Reminder calls for the payments, post dated checks etc) ● Team Support. (Supervisors call, payment processing) ● Routing escalations to the supervisor.
Education: ● Secondary education in 2003 from NIOS, ● Senior Secondary in 2006 from NIOS, ● Graduation in 2009 from Bundelkhand University
Personal Details: Date of birth- May 22nd, 1983 Father's name- Mr RK Bhatnagar Place of birth- Delhi Marital status- Married
(Anshul Bhatnagar)
CONTACT: Mobile Phone # 8826432335, Email:- anshbhatnagar22@yahoo.com