Professional Documents
Culture Documents
2019
MUHAMMAD TAYYIB IFTIKHAR
2015-GCUF-76211
8th semester
1
Acknowledgement:
I am unable to find any suitable word which can express my thankfulness towards my, Mother who
ََ َُ ى ه
introduced me to my creator “ALLAH” and to His Prophet Hazrat Mohammad اّٰلل عل ْي ِه صَّل
َ َو َس ىلم,And for the sacrifices made by my Father. Papa was always there for financial support and
moral courage.
Allah, the creator of this world is not contained in it, He existed eternally without the need for any
thing. He is not designated in a place, nor in the heavens or any other direction, and He exists without a
place now as He existed eternally before creating the world. He is the creator, and everything else is
created by him. Our thoughts are also created therefore whatever one thinks of or imagines can not
resemble Allah.
ى ََ َُ ى ه
Numerous blessing for Prophet Hazrat Mohammad اّٰلل عل ْي ِه َو َسل َم صَّل, who’s preaching are right
pathway for our success in the both lives. And His sayings are like soothing air in Warm days, a blessing
ى ََ َُ ى ه
which cannot be denied. He اّٰلل عل ْي ِه َو َسل َم صَّل, by flowing the righteous path, introduced us to Right way
of living. I am proud of being one of His followers. He is the prophet of Islam Muhammad (peace be
ى ََ َُ ى ه
upon him). Prophet Muhammad اّٰلل عل ْي ِه َو َسل َم صَّلis a great figure in the world, and one of the most
influential people humanity has ever witnessed. His words and deeds greatly affected human thought
and behavior throughout history. He was a religious teacher, a great father, a wonderful husband, a
faithful friend, an excellent guide, a strong believer, social and political reformer, and the best
companion.
It is matter of great honor and pride for me to have the opportunity of internship in the Mitchell’s fruit
farms limited. I would like great gratitude for Mr. Nadeem Mushtaq, Mr. Asghar & Mr. Ashiq for their
kind permission to complete my internship under their supervision.
It is my radiant sentiment to place on record my best regards, deepest sense of gratitude to Mr. Junaid
Mosaddeq [Assistant Production Manager], Mr. Javeed [IT-Incharge], Mr. Ali [IT Expert ],for their
careful and precious guidance which were extremely valuable for my study both theoretically and
practically.
Also special thanks to the Mitchell’s management and working staff for sincere cooperation.
Last but not least, I feel pleasure to extend my heartfelt unlimited thanks to my loving fellows, dear
brother and sisters for their moral support and countless prayers for my success.
Muhammad Tayyib
ABSTRACT:
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Mitchell’s fruit farms is a largest, oldest and most trusted food company. The company is serving its
customers from last 86 years. It is offering a wide variety of products from sweet confectionary to
grocery. Mitchell’s is playing a vital role in the Pakistan economy. It focuses on the strategy of giving
consumers high quality products at low price. Despite all the odds Mitchell’s is the still market leader in
squashes, preserves, sauces and count lines. It is exporting Pakistani Punjabi cuisine to over sea
Pakistanis and food lover.
The Production and Quality department of Mitchell’s Fruit Farms Ltd. is situated in its factory area which
is in Renala Khurd district, Okara.These departments are working hand in hand to ensure product
Quality. There is a firm and structured hierarchy functioning in the organization. Although the policies,
norms rules and regulations are implemented firmly, their practice is altered according to the change in
needs and change in environment.
I did internship in Mitchell’s Fruit Farms Ltd. for the period of six weeks in its Quality Assurance
Department. In this period, I applied my theoretical knowledge into practical work. I learned how to
tackle with people in professional life. During this time, I analyzed the work of Quality department and
its labs of Mitchell’s Fruit Farms Ltd. During my span of internship, I did work in Quality Control
department in which I studied different Quality parameters of each product as well as did work in
microbiological lab. My experience in Microbiology lab was remarkable. I got chance to dirty my hands-
on microbial species and got knowledge and safe way to overcome their load on food.
CONTENTS
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Sr. No Title Page number
3 Mitchell’s Policy 3
9 MICROBIOLOGICAL PROCEDURES 57
11 Assignments 63
12 SWOT Analysis 64
13 Conclusion 66
14 References 67
4
Journey of Mitchel’s Fruit Farm Ltd.
Mitchell's fruit Farm Limited, was incorporated as a Joint stock Company in 1933 by introducing fruit
squashes under the brand name of Mitchell's" Kissan".
In 1983 Mitchell's golden jubilee was celebrated with a fanfare and a chocolate bar, appropriately
named as "Jubilee” was launched to commemorate the event. In 2001, Mitchell's launched molded
chocolate and launched products like gift box of pralines, golden hearts and top milk was accepted by
consumer.
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MITCHELL’S GOALS AND OBJECTIVES:
Mitchell’s organization started its journey on the road by taking these goals in luggage
Aim of Industry
Mitchell's aim is to provide its customers healthy, innovative and best quality food products that are
designed to tempt their appetite of all times.
Vision
To be market leader in this industry by keeping in view the importance of healthy hygienic nutrition food
to customer for their delighters.
To be a company which optimally combines its people, technology, management systems and market
opportunities to achieve profitable growth while providing fair returns to its shareholder.
Mission
1. To be a leader in the markets, we serve by providing quality products to our consumers while
learning from their feedback to set even higher standards.
3. To be a company that attracts and retains competent peoples by creating a culture that foster
innovations, promotes individual growth and rewards initiative and performance.
4. To be a company which optimally combines its people, technology, management system and
market opportunities to achieve profitable growth while providing fair returns to shareholders.
5. To be a company that attracts and retain competent people by creating a culture that fosters
innovation, promotes individual growth and rewards initiative and performance.
8.
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Mitchell’s policies
Mitchell’s fruit farms ltd, from its creation wanted to preserve its produce in best possible way that
quality of product remains fit for human consumption
HACCP policy
Mitchell is eliminating all sort of hazard by practicing HACCP System. Every procedure undergoes HACCP
chart verification and verify each step of production by HACCP tree.
GMP policy
Mitchell’s, a name synonymous with quality, taste and trust for over 86 years, gained, in 1998, another
distinction: ISO 9001 certification. Mitchell’s is the first food company in Pakistan to achieve this
prestigious distinction of resisting to ISO-9001 . ISO 9001 involvement in all steps of the manufacturing
chain; starting from designing and development of products to production, right up to distribution. Thus
the Company, guided by its professional management, makes every effort to ensure that the product
reaches the consumer’s table just as promised: farm-fresh and maintaining the highest levels of quality.
Mitchell has 12 Departments working together for continuous progress of Factory. These departments
are decentralized and have their individual content and managers. Departments of Mitchell’s is listed
below.
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1. Supply chain & HR Department
2. Marketing Department
3. Sales department
4. Commercial Department
6. Production department
12. IT Department
MITCHELL’S ORGANOGRAM:
CEO 4
Factory Manag. Supply Chain Marketing Head of Sales Chief Finance
F. C. A
Executive Manag.
Production Supervisor
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QUALITY ASSURANCE DEPARTMENT
Q.A Department is the back bone of every food industry that ensures the quality products. Follow are
the main functions of the quality assurance.
1. Inspection of the incoming raw material by the use of physical, chemical, biological and sensory
characters tests procedures
2. Inspection of the production during manufacturing process from to tail
3. Online checking of the production and taking samples for quality assurance
4. Research and Development.
5. I.S.O, HACCP, GMP, GHP, application
6. Sanitation department runs according to QA department. QA department also inspects utensils
cleaning, personal hygiene and CIP.
7. At the time of product dispatch, 2% products inception is done while for export it is 100%.
Scope: Jam, Jellies, Marmalades, Sauces, Juices, Squashes, Drinks, Pulps, Ketchup etc.
Apparatus: Refractometer, Light source (Lamp), and Distilled water (for calibration)
Procedure:
Calibrate the Refractometer it should show “Zero” reading of distilled water at 200C.
Apply the thin layer of product on Refractometer slide.
Temperature of product should in accordance with the company standard temperature for each
product. And observe reading through lens by adjusting the shade with help of knob.
Note reading and verify it with company standards
Clean the Refractometer slide with water.
Objective: To determine the Acidity of Products either as citric acid, acetic acid.
Procedure:
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1. Take sample in conical flask
2. Add some water and give uniform stirring
3. Add 3-4 drops of phenolphthalein
4. Titillate against 0.1 N NaOH
5. Keep on pouring drops until light pink color is appeared (end point)
6. Stop titration & note the reading
Calculation:
Procedure:
F x d = Viscosity in centipoises
Scope: Chocolate & all other products in which particle size maintenance are necessary to
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Apparatus: Elcometer or Micrometer
Procedure:
For calibration, rotate its screw until it touches to the opposite side.
Place the gauge on a flat, horizontal and non-slip surface, with the zero mark on the scale closest to you
slightly overfill the channels to ensure you have enough of a sample
Hold the scraper perpendicularly to the surface of the gauge
Now pull the scraper along the length of the gauge at a constant speed
Stop the pull at a point beyond the zero depth on the gauge
Within seconds of completing the pull, turn the gauge sideways so it is perpendicular to you -
- and view the surface of the material at a 20° to 30° angle to read the result
look at the deep end of the gauge and move to the zero, and find a band across the channel or channels
that is 3mm (1/8”) wide -
Once located, read the position of the upper limit of this band on the scale,
Note reading, it’s in mm. Convert it into required units ( microns for chocolate).
Precaution: Before start, ensure the surface of the gauge and the scraper are clean from previous test
materials, dust or oil.
Procedure:
Procedure:
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1. Maintain the 1 pressure on pressure gauge.
1. Turn on the instrument.
2. 1st calibration it by using distilled water & standard solution.
3. After calibration feed sample & note reading.
Precaution:
1. Main lab
2. R& D lab
3. Incubation lab
4. Microbiology lab
Main Lab:
All the incoming raw materials are tested for their predefined Mitchell’s quality standards. If the
incoming raw material full fills the quality requirements then the product is passed if not then the
product is failed and returned to supplier as no compromise on quality inputs. Viscosity of products, pH
& TDS of boiler water are tested and a daily report is sent to the Boiler Engineer. pH, Acidity of jams and
jellies. Moisture % age. Particle size is tested. Li, Na & K is tested in ppm with the help of flame
photometer. FCMP is tested in main lab and incoming glucose is tested in the main lab Vacuum testing
of the canned products is tested in the main lab.
Incubation Lab:
Samples are taken from the line from production section and these samples as one
sample per batch is tested and kept in the incubation lab chronically for two years and studied for
their behavior in storage. If any complain comes from market about product then the product that
comes from market is compared for its quality with the reference sample from the incubation lab
of the same batch code.
This is very critical lab for checking the online production in the grocery hall for its best
defined quality. The instrument that is used in the lab is calibrated according to the ISO standards. The
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titratable acidity, Brix and filling temperature of the product is noted if it matches with the predefined
standards then well and good if not then the production supervisor is given the suitable suggestions to
adjust the acidity , Brix and filling temperature.
R& D Lab:
The products that are prepared by the R & D section are evaluated by the sensory
evaluation panel in the sensory evaluation lab and a Performa is given to the panelists and a blind
evaluation is done and their observations are recorded in the sensory evaluation Performa and
submitted to QAM.
Microbiology Lab:
Microorganisms’ plays very important role not only deteriorates the products but also
create health hazardous. Microbial testing is carried out to determine safety of workers, products and
process and working environment. Moreover water and Air microbial load is also checked on monthly
basis. All microbiology tests are carried out in micro lab.
Mitchell's aim to provide you with healthy, innovative and best quality food that will tempt your
appetite at all times. And not only that, but we also promise convenience and variety at affordable
prices.
Everyone know about the product range of Mitchell's but the important thing is how, when and why to
use this product. Mitchell's define his own category according to his convince. Flowing is the main
category:
1. Grocery
2. Confectionaries
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GROCERY
SQUASHES:
Want a refreshing and natural drink? Tired of the same old sherbets? Get refreshed with Mitchell's
squashes - just the right thirst quenchers for you and your family. Processed from fresh and sun ripened
fruits especially grown on our orchards in Renala, we offer you a range of energizing natural fruit flavors
that promise to liven up your day.
3. Orange Squash
4. Lemon Squash
5. Lemon Barley
6. Lime Cordial
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Squash line Layout
Mixing
Packing
Pulping
Pasteurization (90-
95◦c)
Mitchell’s ensures that you enjoy the delicate taste and flavour of the finest fruits of nature the whole
year round with its Jams, Jellies and Marmalade. No artificial color and no artificial flavour is our motto!
Therefore, our range of fruit preserves is made from the finest, most delicious, sun soaked, freshly
plucked apples, apricots, cherries, guavas, mangoes, pineapples, raspberries, strawberries and black
currant. Processed under strict hygienic conditions and according to recipes perfected by experts over
decades – Mitchell’s products retain the natural aroma, flavour and taste of fruits and preserve the best
in nature. With MITCHELL’S you get much more – both in quality and in quantity!
JAM LINE
Other ingredients
Batch preparation
Packing
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Labeling & coding
Empty Jar
Inspection
Filling &
Cooling
STRAWBERRY JAM
Ingredients.
Sugar
Strawberries
Recipe Mix
Thickning agent
Procedure:
First of all strawberrys are washed & destalked and are passed through the solution of Na
benzoate/K.M.S transfered to the thawed strawberries along with citric acid to vacuum pans. Add all the
other ingredients to vacuum pans and are cooked untill the final brix of 70 is attained. After passing
quality checks it is filled in jars. Capping, cooling, labelling, coding and packing is done and finally
transferred to the finished goods stores.
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SAUCES & KETCHUP
Spice up your life with Mitchell's rich sauces - just what every snack needs!! Prepared from selected,
ripe, fresh tomatoes, chilies, garlic and ginger, under strict hygienic conditions, our range of sauces is a
culinary treat and includes a host of great tasting concoctions from the ever popular, favorite of the
young and old, Tomato Ketchup to the hottest new addition – the Mexican Salsa.
Our sauces line is not only a local favorite but is also rapidly gaining a market abroad. The latest addition
to the category is the Cooking Paste, a fine blend of Tomatoes, Ginger and Garlic which acts as a quick
mixing and cooking ingredient.
Complete Range:
1. Tomato Ketchup
2. Chili Ginger Sauce
3. Cooking Paste
4. Green Chili Sauce
5. Imlee Sauce
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6. Mango Chutney
7. Mexican Salsa
8. Tomato Paste
9. Chef Sause
10. Party Sause
11. Chili Garlic paste
12. Plum Chutney
13. Peri Peri Sause
SAUCE LINE:
ingredients weighing
Addition Mixing of
ingredients in Tank
Labeling & coding
Cooking in pans
Surface Washing Packaging
Inspection
Capping 17
Finish Good Store
Bottle Filling
Tomato paste
Vinegar
Stabilizer
Sugar
Tomato paste
Masala extract
Recipe Mix
Procedure:
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Firstly tomato paste is mixed with all other ingredients. After mixing cooking of this mixture is done in
vaccum cooking pan at 90◦c for 1 hour. After complete cooking check the Brix of tomato ketchup by
using hand Refractometer. When the Brix of ketchup meets the standard then stop cooking it and place
it in cooling tunnel or cooling pan or cooling for 20 mints. After cooling filling is done at 70-75◦c in clean
& dry bottles. After filling capping is done and apply pressure to maintain or develop vaccum. Then
labeling & coding is done. After labeling store it at cool & dry places.
Pickles:
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According to Mitchell's we can safely vouch for the fact that no meal is complete without Mitchell’s
Pickles! Our pickles are a delicate assortment of fruits and vegetables matured through natural
processes, and carefully selected spices, made in a truly traditional way and carrying an authentic
homemade flavour. New, mouth watering recipes are constantly being formulated to complement the
existing range.
Complete Range:
1. Mango Pickle
2. Mixed Pickle
3. Lime Pickle
4. Mango Chutney
5. Tomato Kasaundi
6. Garlic Pickle
7. Chilli & Lime Pickle
8. Mango Kasaundi
Ingredients:
Mango
Carrots
Green chilies
Lemon
Garlic paste
Sarson (mustard)
Fenugreek
Zeera
Kalwanji
Sonf
Recipe Mix
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2. Spread it on the mixing table.
3. Now weigh all the spices and other ingredients.
4. Mix all the spices in such a manner that it should homogenize.
5. Add spices in the fruits that is spread on the mixing table.
6. Now mix all the spices with the fruits and make it homogenize.
7. Now allow to stay for about 2 hours.
8. Now frying is performed in vegetable oil at about 110oC for 15 to 20 Minutes to make the
fruit more soften and tasty.
9. Now allow it to cool at room temperature.
10. Now Allow this pickle material to stay at least overnight that all the spices will uniformly
entered in the fruit.
11. Spread this pickle material on the filling table and add Glacial Acetic Acid.
12. Filling is performed.
13. After filling vacuum is created in the jars or in pouch in order to increase its shelf life and
to prevent it from rancidity. This is done by the machine Henkleman. It sucks all the air
from the jar or pouch and seal the pouch simultaneously.
14. Washing of the jars or pouches is performed to clean the jars or pouches.
15. Now the jars or pouches are dried by applying air with pressure.
16. Then labeling is done. Then it should pack in the carton and store in a controlled
environment where temperature and relative humidity is controlled.
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Flow Diagram Of pickles:
.
22
CANNED FOODS:
For those conscious of time and quality, our range of canned fruits & vegetables remains the favorite.
Our ready-to-use products bring convenience along with taste to every kitchen. Mitchell’s offers a pure
and consistent quality throughout the year whether it is the “in season” or not.
Complete Range:
Apple Jam (1050 Gm)
Golden Mist Marmalade (1050 Gm)
Mixed Fruit Jam (1050 Gm)
Mango Jam (1050 Gm)
Garden Peas (450 & 850 Gm)
Sweet Corn (450 & 850 Gm)
Tomato Puree (450 Gm)
Chick Peas in Brine (450 & 850 Gm)
Now Mitchell’s has launched Khas Desi Mazza “Sarson ka Saag” in first time in Pakistan. There is big
demand in international market.
Labeling
o
Blanching (86 C
for 4-5.min)
Cooling
Filling in Pre-
sterilized Cans
Exhausting &
Sealing Retorting (124oC
Brine Filling for 15-20min)
MITCHELL’S HALEEM:
Recently Mitchell’s has launched a product naming Mitchell’s Haleem that is a quality product and
provides convenience to the consumer. Haleem has gained a good position in international market.
Ingredients:
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Water
Chicken (Boneless)
Wheat Porridge
Daal (Moong, Mash, Masoor & Channa)
Onion, Ginger & Garlic (Ground)
Tomato Paste
Cooking Oil
Green Chilli (Ground)
Salt
Chilli
Haleem Masala
Procedure:
1. Take water, oil and spices in an open pan and boil.
2. Add chicken, Daal (Moong & Channa) and boil for 30.min.
3. Add Daal Mash & Masoor and keep on cooking until a Brix of 6oB.
4. Remove the pan from heat n grind the cooked product.
5. Fill in cans, exhaust and seal (65oC), label, pack and store in finish goods store.
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Cooking & mixing
Finish Good Store
of all ingredients
Packing in Cartons
Filling in Cans
Coding
Seaming through
automatic seamer
Cooling
Labeling
Retorting for 65
mints at 126◦c
CONFECTIONARY
Mitchell's produces also products to appease your sweet tooth. Mitchell's divides confectionery two
categories:
1. Chocolates Confectionery
2. Sugar Confectionery
Chocolates Confectionery:
Jubilee:
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The best selling chocolate in Pakistan! Jubilee is an energizing chocolate bar with a centre of caramel
and nougatine. It is now also available in smaller size as Jubilee Junior to meet the smaller pockets.
Discoveree:
An original recipe! Discoveree combines roasted almonds, pure honey and caramel, cloaked in real
chocolate.
Unitee:
A hard to resist deal! Unitee is a delectable bar consisting of a centre of roasted peanuts, covered with a
thick layer of caramel and milk chocolate – appetizing and nutritious.
Luxuree:
Enjoy a taste of the exotic tropical! Luxuree is a wonderful treat consisting of a pure, white coconut core
wrapped in rich, milky smooth chocolate.
Mouleded Chocolates:
Mouled Chocolates are in different shapes for example in shape of Heart is Golden Hearts
Top Milk:
Take a bit and tantalise those taste-buds! Top Milk is a real chocolate that leaves a pleasant, lingering
aftertaste.
Golden Hearts:
An effective way to win the heart of that special person in your life! Smooth milky chocolate with raisins
and rice crispies, Golden Hearts expresses your sentiments like no words can. Share it with that special
person in your life and travel the exhilarating journey into someone’s affections and win that golden
heart.
Mixing of Cocoa
Powder &
ingredients
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Storage of
Chocolate in
storage Tank
JUBILEE
Ingredients:
Hyfoama
Coca powder
Cocabutter
H.P.K.O
F.C.M.P
Sugar
Plain chocolate
Intoduction:
This product was launched in 1983 on the golden jubilee of Mitchell's fruit farms. This is a naugatine
+caramel centre, chocolate covered with chocolate.
Procedure:
1. The mixing and cooking of nougatine is automatically conntrolled by naugatine kithen plant. In
this plant recipe of the naugatine is adjusted in the plant. The plant itself take all the ingredients
according to the recipe and cook it for the given time. This cooked naugatine is transferred to
the countline hall with the help of a pipe. These is passed from icing rollers (have icicng
temperature) that lower the temperature and make naugatin sheet/layer.
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2. Caramel is cooked in a cooker and spread over the naugatine layer in the form of a sheet made
by passing caramel through icing rollers. The thickness of naugatine layer is approximatly 5mm
and of caramel is 1mm.
3. There are three displays of jubilee chocolate. Junior, mini, and maxi. The thickness of layer
depends upon the brand. These sheets are passed through the cutter machine which cut the
layer first lengthwise and then widthwise. Now the centre of jubilee is ready for chocolate
cover. Now this may be called as bars.
4. Just after the cooling tunnel wrapping machine is installed which wrap the jubilee bars.
1. Wrapped bars are packed in displays mannually. After shrink wrapping of displays these are
packed in cartons and finally transferred to the finished goods.
Nougatine Caramel
Sheeting
Finish Goods Store
Cooling
Packing (Tertiary)
Rope Cutting
Shrink Sleeve
Wrapping
Bar Cutting
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Sorting & Packaging
Enrobing with (Secondary)
Chocolate
SUGAR CONFECTIONERY:
1. Soft Candy
2. Hard candy
Milk Toffees:
Pure butter and creamy milk – umm
mouth watering!!! Enjoy our MILK
TOFFEE, immensely popular for its
taste, texture and flavor both with
children and grown-ups alike.
Butter Scotch:
Deliciously scrumptious! The pure,
smooth taste of dairy butter gives
Mitchell’s Butterscotch an irresistible
appeal.
Fruit Bonbons:
A special confection with an authentic aroma of mangoes and a unique, fresh and fruity taste! Fruit
Bonbon provides an opportunity to enter the world of exotic taste.
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Candy Flow Line
Sugar, Glucose, Fat,
Water, Milk
(Mixing)
Packing
(Secondary)
Cooking
Wrapping
(Primary)
Packing (Tertiary) &
Cooling on Water Storage
Table
Cooling
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MILK TOFFEE
Ingrediants:
Sugar
liquid glucose
Condensed milk
Salt
Calcium carbonate
Butter flavour
Procedure:
1. In the prepartion of milk toffee all the major ingrediants like fat, glucose, sugar, milk are taken
automatically by a plant named as contigrave. It takes the material according to the set receipe .
6. After cooking the mass is taken in trolly and spread on the cooling table for cooling.
7. More cooling as compared to that of butter scotch is required. then it is cut in to pieces and
reversed so that both sides can get equally cooled.
8. After coolingit is fed to the batch rooler. Which makes the rope of matrial and subsequently cut
in pieces of toffee with appropriate weight of 4.5gm.
9. Then these cut milk toffees will pass through three tare cooler for cooling and hardness.
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Finally these toffees are wrapped on wrapping machines which wrap at different wrapping speed.e.g
530,350etc
MICROBIOLOGICAL PROCEDURES
Microbiological load is determined in sauces like T-Ketchup, Chilli garlic sauce etc. for TPC & Coliforms
bacteria. Product samples can be taken from any these places; finished goods store, Production hall,
incubation lab.
2. Air Test:
PCA media is poured into plates and after solidification plates are exposed in air for ½ hour.
3. CIP Water Test:
After disinfecting with Oxonia active solution and before product filling samples of CIP are taken from
any filling line nozzles.
4. Water Test:
Samples are taken in sterilized sampling bottles from taps from different places for Coliforms and E-coli
determination.
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Media is poured into plates and worker’ hands fingerprint is taken from different sections.
COLIFORMS TEST:
Objective: To estimate the presence of Coliforms in the sample.
Scope: T-Ketchup, Chilli garlic sauce, Water, CIP water, Surface swabs of cooling tables,
Incoming fruit juices and concentrate and workers fingerprints.
Apparatus: Laminar flow cabinet, sterilized Petri dishes and sampling bottles, pipettes (10 ml and
0.1ml-1ml), measuring cylinder conical flasks, cotton swab, aluminum foil, water bath, incubator,
autoclave, oven, weighing scale (sensitive 0.1 g), disposable surface swab sticks, templates 5cm sq.
Reagents:
Redycult Coliforms 50ml will be used for water sample and Macconkey Agar or other alternative
medium can be used, Ringer solution.
Procedure:
1. If the products to be checked are not contaminated then samples used directly for inoculation.
2. For contaminated samples, dilutions are made in ringer solution according to extent of
contamination.
3. Water samples are checked with Redycult Coliforms 50ml, Water sample is poured into sterilized
container and also medium was added. After capping and shaking sample is incubated at 37-
38Cº for 48 hours.
4. After solidification, invert the petridishes and place them in an incubator at temperature of 37-38Cº
for 48 hours.
6. If Coliforms are present in sample, color of Redycult medium will change yellow to bluish green.
7. For E-Coli bottles with changed colour will be tested with Kavoc’s Reagent. 2ml of it will be overlaid
carefully on the water surface with the help of micropipette. Colour of the reagent’s layer will
immediately change to sharp red from brown, indicating the presence of E-Coli.
Application: Sauces (Tomato Ketchup and Chilli Garlic Sauce), Canned juices, Canned Tomato Paste /
Puree, Hygiene of workers and working environment.
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Apparatus: Sterilized /disposable Petri dishes, pipettes (10 ml and 0.1-1.0 ml), test tubes, conical
flasks, cotton, aluminium foil, spirit lamp, safety matches, water bath, incubator, thermometer,
autoclave / pressure cooker, colony counter, weighing scale (sensitivity 0.1 gram).
Procedure:
1. If the products to be checked are expected to be contamination free, samples are used directly for
inoculation.
2. For expected contaminated samples, dilutions are made in Ringer’s solution according to the extent
of contamination.
3. For air sampling, prepared agar plates are exposed at different sites for 30 minutes.
Dilution:
1. Dilute sample to suitable concentration, so that the colonies of bacteria will be properly spaced for
convenient counting.
2. Mix agar and sample thoroughly by tilting and rotating the plates carefully without splashing media
on to the cover or on the edges of dish
3. Set the Petri dishes on a leveled surface and allow the media to solidify.
4. After solidification, invert the Petri dishes and place them in an incubator at temperature of 37-38ºC.
Counting of plates:
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Apparatus: Sterilized /disposable Petri dishes, pipettes (10 ml and 0.1-1.0 ml), test tubes, conical
flasks, cotton, aluminium foil, spirit lamp, safety matches, water bath, incubator, thermometer,
autoclave / pressure cooker, colony counter, weighing scale (sensitivity 0.1 gram).
Procedure:
Dilution:
1. Dilute sample to suitable concentration, so that the colonies of bacteria will be properly spaced for
convenient counting.
1. Transfer 0.1/1.0ml of dilution sample to the Petri dishes from desired dilutions and add 12-15 ml of
sterile agar.
2. Mix agar and sample thoroughly by tilting and rotating the plates carefully without splashing media
on to the cover or on the edges of dish.
3. Set the Petri dishes on a leveled surface and allow the media to solidify.
4. After solidification, invert the Petri dishes and place them in an incubator at temperature of 37-38ºC.
Counting of plates:
36
Quality Assurance Department
In quality assurance department we perform raw material testing under the supervision of M.Umair
Javeid (Quality assurance manager) and M.Ashiq (QA Lab supervisor).Different tests which we perform
are as follows:
Milk Testing
Sample preparation
1. First of all prepare the sample.
3. Avoid direct heating of milk because if we directly heated the milk sample the fat in it sticks to
the surface of the beaker.
7. After that cool the sample at 20◦c and after it take the sample for further testing.
3. Spirit lamp
4. Milk sample
Procedure:
1. Take 4-5 ml sample in a test tube and heat it on the spirit lamp until it boils.
4. If there is no clot formation is observed then it means COB is Negative and our sample is ready
for further processing.
5. If clot formation is observed in the boiled sample then it means COB is Positive and sample is
rejected.
6. Acidity % age:
Apparatus:
1. Conical flask
2. Burette
3. Pipette
4. Magnetic stirrer
Reagents:
1. 0.1 N NaoH
2. Phenolphthalein (indicator)
Procedure:
1. Take 9 ml sample in a conical flask.
2. Place it on magnetic stirrer and add 3-4 drops of phenolphthalein which is used as a indicator.
3. Take NaoH in the Burette set its volume at zero before titration.
5. When the colour of the sample changes to light pink, stop adding NaoH in it
6. Note the reading of NaoH used for titration and calculate the acidity of the milk sample by using
following formula:
_____________________×100
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7. pH Testing:
Apparatus:
1. PH meter
2. Buffer solution
3. Milk sample
4. Beaker
Procedure:
1. Take 25 ml of milk sample in a beaker.
3. Then the electrodes of pH meter is dipped in milk sample and note the reading.
2. Butyrometer
3. Rubber stopper
4. Centrifuge machine
5. Water bath
6. Lactometer
7. Volumetric flask
Reagents:
1. Sulphuric acid
3. Phenolphthalein
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Procedure:
1. Take 10.94 ml of milk sample in a beaker.
2. Take Butyrometer and add 10 ml of sulphuric acid in it, then add water in a minute quantity so
that the milk not touching the surface of the sulphuric acid directly.
3. Then add 1 ml of Iso amyl alcohol in the Butyrometer and insert rubber stopper on it.
5. After mixing place the Butyrometer in the centrifuge machine for 3-4 mints.
6. After 3-4 mints remove the Butyrometer from centrifuge machine and note the fat percentage.
Lactometer reading:
1. Take the milk sample in volumetric flask and insert the lactometer in it.
Specific Gravity:
1. Specific gravity of milk sample can be calculated by using following formula:
SNF:
2. SNF of milk sample can be calculated by using following formula:
Total solid:
3. Total solids of milk sample can be calculated by using following formula:
40
Apparatus:
2. Refractometer
3. Water
4. Sample
Procedure:
1. Take sample in the beaker.
4. pH testing:
Apparatus:
1. pH meter
2. Distill water
3. Sample
4. Beaker
Procedure:
1. Take sample in the beaker.
3. Then dip the pH meter in the nectar and note the reading
4. Acidity percentage:
Apparatus:
1. Beaker
2. Pipette
3. Burette
4. Magnetic stirrer
Reagents:
1. 0.1 N NaoH
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2. Phenolphthalein
3. Sample
Procedure:
1. Take 1.98 ml sample in a beaker.
3. Take 0.1 N NaoH in burette and set its volume upto zero before titration.
___________________________
Volume of sample
Water testing
1. Determination of Total Hardness of water:
Sample Material:
1. Ground water
2. Surface water
3. Drinking water
4. Mineral water
5. Boiler water
Procedure:
1. Take 5 ml sample in sampling vessel.
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4. Titrate red colour sample with H-2 titration solution until colour red to grey violet to green.
5. Note the reading and this reading is known as mg/l of total hardness.
Procedure:
1. Take sample in chlorine testing tube.
Sugar testing
Sample preparation:
1. Prepare 2 solutions.
Apparatus:
1. Spectrophotometer
2. Refractometer
Procedure:
3. After sample preparation check the Brix of both solutions by using Refractometer.
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4. Firstly we run blank sample in spectrophotometer and calibrate it.
5. Then take 10 ml sample from solution 1 and place it in spectrophotometer at the wavelength of
420 nm and note the reading.
6. Then again read the sample at the wavelength of 455 nm and note the reading.
9. Take 10 ml sample from solution 2 and place it in spectrophotometer at the wavelength of 420
nm and note the reading.
10. Then again read the sample at the wavelength of 455 nm and note the reading.
2. Magnetic stirrer
3. Burette
4. Hot plate
5. sSample
6. 0.1 N NaoH
7. Ethyl alcohol
Procedure:
1. Take 10 ml sample in a beaker and heat it at 50◦c.
5. When colour changes to light pink then stop titrating it and note the volume of NaoH used.
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6. Then again heat the sample at 50◦c until pink colour disappears.
8. Stop titrating when light pink colour appears and note the volume of NaoH used.
10. Calculate the amount of free fatty acids in cooking oil by using following formula:
2. Pipette
3. Rubber stopper
4. Centrifuge machine
5. Water bath
Reagents:
1. Sulphuric acid
2. Ethanol
Procedure:
1. Take 10 ml sulphuric acid (conc.) in Butyrometer.
2. Add warm water (30-40◦c) to make 6 mm layer above sulphuric acid, so that the sample does
not touching the sulphuric acid directly.
3. Add 3 gm sample.
4. Add 1 ml ethanol.
5. Then add warm water below the neck and shake well after putting stopper.
7. After it place the Butyrometer in centrifuge machine for 5 mints at 1100 rpm.
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8. Then again place it in water bath for 3-5 mints.
Rancidity Measurement
Apparatus & Reagents:
1. Sample
2. HCl
3. Phloroglucinol solution
4. Test tube
Procedure:
1. Take 10 gm sample of oil in a test tube.
3. Then add 10 ml of Phloroglucinol solution (0.1 % Phloroglucinol in diethyl ether) and shake the
test tube well.
4. If lower layer in test tube is in white colour then rancidity is negative and if lower layer of test
tube shows pink colour then rancidity is positive.
In R & D section we perform several tasks which include the formulation of new products,
counterchecking the standard recipes and cast effective up gradation of the recipes and the products.
Some of the research and developments performed are as follows:
1. Mayonnaise
2. Mango Jam
3. Strawberry jelly
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4. Imlee sauce
1. Mayonnaise:
Ingredients:
1. Acetic acid
2. Citric acid
3. Salt powder
4. Sugar
5. Cooking oil
6. Potassium sorbate
7. Water
8. Egg
9. Ultra-Tex-4
Procedure:
2. Then mix sugar, citric acid, salt, potassium sorbate and ultra-Tex-4 in a plate.
3. Then mix them with water then whipped this mixture hand beater.
4. Then mix whipped eggs in this mixture and again beat it.
5. Add cooking oil in this mixture dropwise and continuously whipping the material.
6. Add acetic acid at the end and whipped it for 5-10 mints.
7. Serve it.
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8. Mango jam:
Ingredients:
1. Ascorbic acid
2. Citric acid
3. Citrus pectin
4. Sodium benzoate
5. Sugar
6. Mango pulp
7. Water
Procedure:
2. Take bowl and add mango pulp and sugar in it, and dissolve sugar and water in the pulp with the
help of spatula.
3. After mixing of sugar add citric acid, ascorbic acid & sodium benzoate and mixed continuously.
7. Then remove the heat source and give 10 mint stay time.
Ingredients:
48
1. Ascorbic acid
2. Citric acid
3. Citrus pectin
4. Sugar
5. Apple pulp
8. Water
Procedure:
2. Now take apple pulp and add water (weighted amount) in it and check the Brix by using
Refractometer.
4. Now add water and sugar. Placed it on the stove and heated the ingredients.
5. It melts and syrup like material formed, now add ascorbic acid and citric acid in it.
6. Now in a blender add juice which is extracted from the fiber, take pectin switch on blender and
add pectin continuously in a thin stream so that it becomes blended properly, avoid clumping.
7. Now add this solution into the sugar syrup in the pan and heat continuously until the TSS
become 70.Now switch off the heater.
9. Take weighted amount of colour and dissolve it in a little amount of like warm water. Now add it
in the prepared mixture.
10. Take clean & dry glass jars and add liquid jelly in it the temperature should be in the range of 80-
85◦c.
11. Do capping properly and place the hot filled jars in a pan having water.
12. After 15-20 mints dry the jars and label them.
13. After completion check the Brix, acidity and pH of strawberry jelly.
49
14. Imlee sauce:
Ingredients:
1. Acetic acid
2. Ascorbic acid
3. Salt powder
4. Sodium Benzoate
5. Sugar
6. Xanthan gum
7. Ginger peeled
9. Cumin powder
12. Water
Procedure:
3. After mixing add cumin, red chilli powder, black pepper and ginger paste and mix them.
5. After mixing add ascorbic acid and sodium benzoate and mix them.
6. Then after mixing add acetic acid in the sauce at the end.
7. Fill it in clean & dry glass bottles and do capping and develop vaccum.
8. Serve it.
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4. Heavy metal testing
SWOT ANALYSIS:
Strengths
1. First ISO certified company in Pakistan (food division).
6. New technology is acquired according to the needs of external environment and customers.
8. It has best distribution system for supply of stock to trade and consumers.
12. Performance is evaluated with different criterions in accordance with the ial level and job
requirements. This helps to customize the appraisal process and helps to make it more valid.
13. The compensations and benefits vary from one level to another just like its performance
management criteria differs from one level to another. This creates distinct and separate
Performance and compensation management system.
Weakness
1. No proper promotional campaigns and advertisement of products are conducted for the
retention of customers.
Suggestions:
51
1. Focus s and staff on areas that need development.
2. Monitor and improve team and individual performance over time.
3. Develop individual or team-based training needs analysis program.
4. Safety and Training workshops should be held for employs.
5. Arrange different products in different sections.
Threats
1. Every year labor cost is increasing.
Conclusion:
The production & quality control Department of Mitchell’s Fruit Farms Ltd. seems to be catering to the
needs and wants of the customer & employees very effectively and efficiently. But issues like
decentralized- decision making is still lacking. The control is mostly in the upper levels. But the good
aspect is that they treat their lower levels in a nice manner. Also the production and quality control
Department is still going under its initial changes and need time to get settled in the organization. As the
technological advancement, is getting more intense with the passage of time, the production
department & quality control of Mitchell’s Fruit Farms Ltd. is trying its best to settle the employees
within the organization according to this advancement. The practices they are performing in the
organization and its rapid growth shows its effectiveness and the accepting behavior of their employees
shows they want this new change in the environment and want to grow with the organization. Overall
production & quality control department of Mitchell’s is performing well; it is also providing its
employees opportunities for their career development and for their better future.
REFRENCES
Resource persons:
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