Professional Documents
Culture Documents
PRASAD
📱: 0477989805: klvprasad03@gmail.com
ADMIN OFFICER/COORDINATOR
Seeking a position in the organization that provides me full opportunity to explore & excel in the field, while carving out a niche
for personal, professional as well as organizational goals and growth.
PROFILE
A creative professional having rich & qualitative experience of 10 years in administration and
customer support.
Excellent relationship management skills & ability to conceive efficient solutions utilizing
technology.
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Involved in Material Planning such as material schedules preparation, releasing of indents, status reviews
with SCM and progress reporting to management.
Supporting the project manager in Production Planning such as production schedules preparation,
releasing of work orders, production status reviews, production problems escalating, progress tracking,
evaluation of the delays.
Responsible for material dispatched after receipt of ACRN (Acceptance – Cum - Clearance – Note) for the
delivery of material to site.
Responsible for the effective implementation of the process “Service Desk and Incident Management” and
carry out the respective reporting procedure for post order parts replacement.
Represent the first stage of escalation for Incidents, should these not be resolvable within the agreed
service Levels.
Undertaking research for the root‐causes of Incidents and thus ensures the enduring elimination of
interruptions.
Creating tickets for External Vendors for any hardware replacement on Dell Products.
Creation of Problem Tickets for all the Repetitive Incidents and creating a report of that and updating the
engineering Teams.
Reviewing progress and results of Problem Tickets with Engineering Teams.
ACADEMIA
BE Mechanical Engineering
SLN College of Engineering, Visvesvaraya Technological University, Belgaum
TECHNICAL KNOWLEDGE
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