Professional Documents
Culture Documents
One of my journal reflections recounted the experience I had with one of the services that
my internship placement provides to clients that completed the initial case management period.
The service is titled preferred communities and it is designed for clients that case managers
consider to be at higher risk for needing further case management services. One of the clients
identified was a client I worked with previously and his case manager asked that I assisted with
his preferred community enrollment. The nature of the enrollment is guided by a form that
assesses the severity of the case and what interventions are needed for future case management
upon his enrollment in the program. Some of the questions are to be determined by the worker
assessing the client as well as by the client in regard to identifying and determining goals to be
The client that I conducted the enrollment on was an elderly father of seven. His case
manager assessed him as a high needs client for further case management and assigned me with
the task of introducing to him the Preferred Community service. This assessment by the case
multidisciplinary theoretical frameworks. Considering the client was a single father and an
elder his experience in his environment may be more difficult for other populations. Therefore I
informed the client of what the Preferred Community program constituted as and how it may
benefit him. Upon gaining his permission we began the process of enrolling him in the program.
We first began by identifying his goals to be completed within his new period of case
management. The client informed me that he wanted to find new and safe housing. He reported
that his house was attacked by people throwing rocks and breaking his windows. Therefore we
devised action steps to be taken within his case management to complete this goal as a means of
intervention goals and objectives based on the critical assessment of strengths, needs, and
challenges within clients. Some of the action steps to this plan was the secondary goal of
obtaining a job. We then devised a plan with time restrictions to complete this goal, such as
developing a resume in the next three weeks, as well as practicing interviewing strategies within
The nature of this case management is almost like a guide for the client because he has
had difficulty with adapting to his new environment. This doesn’t mean he doesn’t have skill and
some self-sufficiency but instead means that he needs interventions that serve as a guidance for
him. As the final learning behavior of competency seven suggests to select appropriate
intervention strategies based on the assessment, research knowledge, and values and
preferences of clients the nature of this intervention felt well fit for the client. This is because it
is informed by social work frameworks that take into consideration his position within his social
environment as well as acknowledges his goals to inform the interventions sought during his new
period of case management. These are examples of what considerations have to been assessed to
determine intervention, and happen differently with every client dependent on that client’s case.