1

SHRI RAMA KRISHNA COLLEGE OF COMMERCE

& SCIENCE ,SATNA (M.P)

A
PROJECT REPORT
ON
“E- Post Office”
SUBMITTED TO

AWADHESH PRATAP SINGH UNIVERSITY,REWA

FOR THE AWARD DEGREE OF
BACHELOR OF ART
2018-19
SUBMITTED BY
POOJA SINGH
(1610707042)
B.A VI SEM (Computer Application)
PRINCIPAL
Dr.kavita Parvanda
HOD GUIDE BY
Prof.Usha Dwivedi Prof.Shailendra Dwivedi
2

SHRI RAMA KRISHNA COLLEGE OF COMMERCE & SCIENCE

SATNA (M.P) 2018-19

ACKNOWLEDGEMENT

Whenever we are standing on most difficult step of the dream of our life, we
often remind about The Great God for His blessings & kind help and he always
helps us in tracking off the problems by some means in our lifetime. I feelgreat

pleasure to present this project “……………………………Project Name“ E-

Post Office”.
I am grateful to those people who helped me in preparation of this project
report. It is their support and blessings, which has brought me to write this project
report. I have a deep sense of gratitude in my heart for them.

I would give sincere thanks to our faculty members Prof. Usha Dwivedi,
Prof. Shailendra Dwivedi who is been & will be source of inspirations to us.

I am very thankful to my project guide Mr. Shailendra Dwivedi for his

whole-hearted support and affectionate encouragement without which my
successful project would not have been possible.

Finally, I am very grateful to Mighty God and inspiring parents whose

loving & caring support contributed a major share in completion of my task.

Student Name

POOJA SINGH

Roll No :1610707042
3

SHRI RAMA KRISHNA COLLEGE OF COMMERCE & SCIENCE

SATNA (M.P) 2018-19

GUIDE’S CERTIFICATE

This is to certify that POOJA SINGH has satisfactorily completed the

Project work on “E- Post Office “Project Name “E- Post Office” under my
guidance for the partial fulfillment of B.A. (Semester-VI) Computer submitted to
Awadhesh Pratap Singh University, Rewa during the academic year 2018-2019.

To best of my knowledge and belief the matter presented by her/him is

original work and not copied from any source. Also this report has not been
submitted earlier for the award of any Degree of Awadhesh Pratap Singh
University, Rewa.

Place : Satna Prof. Shailendra Dwivedi

Date : (Project Guide)

4

Declaration of the Student

I POOJA SINGH son /DO of SAMPAT SINGH Certify that the project
report entitled E- Post Office prepared by me is my personal and an authentic work
under the guidance of Mr.Shailandra Dwivedi (Name of guide with Department).

Date :……………… Signature of the Student : ………………..….

Place:……………… Name : …….……..………………………….
Class : …….…….…………………………...
Roll Number : …..…..………………………
Address : ………..…………………………..
………………..…….……………………….
Contact Number : ……….….………………
5

Certificate of the Surveyed Institution

This is to certify that POOJA SINGH (Name of the student) has visited our
office/Institution for his/her project work. During the project work his/her work
and behavior was satisfactory.

Date :……………… Signature :

……………………...….

Name :
…………..…………………

Designation :
………….…………...

Office/Institution:….…..……
……
 6

INDEX

Introduction

2History
 3Current and ongoing activities
 4High priority projects
 5Hardware endorsements (RYF)
 6Structure
o 6.1Board

o 6.2Voting

o 6.3Employment

o 6.4Membership

o 6.5Legal

o 6.6Financial

 7Criticism
 8Recognition
6References
7

India Post

India Post

भभभभभभ भभभ

An India Post office in Tamil Nadu.

Department overview

Formed 1 October 1854; 164

years ago[1][2]

Jurisdiction India

Headquarters Dak Bhawan, Sansad

Marg, New Delhi

Employees 433,417 (March

2017)[3]
8

Annual ₹11,496.18
budget crore(US$1.6 billion)
(2018-19)[4]

Minister  Manoj Sinha, Minister

responsible of State (Independent
charge) for
Communications
Department  Ananta Narayan
executives Nanda, Secretary
 Meera Handa, Director
General[5]
Parent Ministry of
Ministry Communications
Key  The Indian Post Office
document Act, 1898
Website www.indiapost.gov.in

The Department of Posts (DoP), trading as India Post, is

a government-operated postal system in India, which is part of
the Ministry of Communicationsof the Government of India. Generally
called "the post office" in India, it is the most widely distributed postal
system in the world.
It is involved in delivering mails, remitting money by money orders,
accepting deposits under Small Savings Schemes, providing life
insurance cover under Postal Life Insurance (PLI) and Rural Postal Life
Insurance (RPLI) and providing retail services like bill collection, sale of
forms, etc. The DoP also acts as an agent for Government of India in
discharging other services for citizens such as old age pension payments
and Mahatma Gandhi National Rural Employment Guarantee Scheme
(MGNREGS) wage disbursement. With 155,015 post offices, India Post
has the most widely distributed postal network in the world.
The country has been divided into 23 postal circles, each circle headed
by a Chief Postmaster General. Each circle is divided into regions,
 9

headed by a Postmaster General and comprising field units known as

Divisions. These divisions are further divided into subdivisions. In
addition to the 23 circles, there is a base circle to provide postal services
to the Armed Forces of India headed by a Director General. One of the
highest post offices in the world is in Hikkim, Himachal
Pradesh operated by India Post at a height of 14,567 ft (4,440 m).[6][7]

Contents

 1History
o 1.1Posts and the British Raj (1858–1947)
o 1.2After independence in 1947
 2Postage-stamp history
o 2.1First adhesive stamps in Asia
o 2.2Stamps issued by the East India Company
o 2.3Post-independence stamps
 3Revenue
 4PIN
 5Project Arrow
 6Services
o 6.1Philately
o 6.2Army Postal Service
o 6.3Electronic Indian Postal Order
o 6.4Postal Life insurance
o 6.5Postal savings
o 6.6Banking
o 6.7Data collection
o 6.8E-Commerce delivery
o 6.9Other services
 7References
 8Further reading
 9External links
10

History

Indian postal service Educational card, late 19th or early 20th century

1850s Scinde Dawk stamp

A modern Indian Post Office near Udagamandalam

Main articles: Postage stamps and postal history of India and Postage
stamps and postal history of the Indian states
11

Posts and the British Raj (1858–1947)

The British Raj was instituted in 1858, when the rule of the East India
Company was transferred to the Crown.[8] By 1861, there were 889 post
offices handling nearly 43 million letters and over 4.5 million
newspapers annually. The first superintendent of the post office was
appointed in 1870 and based in Allahabad and in 1876, British India
became the first non-founding member of the General Postal Union.[9]
A number of acts were enacted during the British Raj to expand and
regulate Posts and Telegraphs service:

 The Government Savings Bank Act 1873 (5 of 1873), passed by the

legislature 28 January 1873, was enacted in 1881. On 1 April 1882,
Post Office Savings Banks opened throughout India (except in
the Bombay Presidency). In Madras Presidency, it was limited; in
the Bengal Presidency, no POSBs were established in Calcutta or
Howrah.
 Postal life insurance began on 1 February 1884 as a welfare measure
for the employees of the Posts & Telegraphs Department as
Government of India dispatch No. 299 dated 18 October 1882 to the
Secretary of State.
 Telegraph Act, 1885 (Indian Telegraph Act)
 The Indian Post Office Act 1898 (6 of 1898), passed by the
legislature on 22 March 1898, became effective on 1 July 1898
regulating postal service. It was preceded by Act III of 1882 and Act
XVI of 1896.
 The Indian Wireless Telegraphy Act 1933 (17 of 1933)
The world's first official airmail flight took place in India on 18
February 1911, a journey of 18 kilometres (11 mi) lasting 27
minutes. Henri Pequet, a French pilot, carried about 15 kilograms (33 lb)
of mail (approximately 6,000 letters and cards) across
the Ganges from Allahabad to Naini; included in the airmail was a letter
to King George V of the United Kingdom.[10] India Post inaugurated a
floating post office in August 2011 at Dal Lake in Srinagar,
Kashmir.[11] Telegraphy and telephony made their appearance as part of
the postal service before becoming separate departments. The Posts and
12

Telegraphs Departments merged in 1914, dividing again on 1 January

1985.

After independence in 1947

Since India became independent in 1947, the postal service continues to
function on a nationwide basis, providing a variety of services. The
structure of the organization has the directorate at its apex; below it are
circle offices, regional offices, the superintendent's offices, head post
offices, sub-post offices and branch offices. In April 1959, the Indian
Postal Department adopted the motto "Service before help"; it revised its
logo in September 2008.[12]
The number of post offices was 23,344 when India became independent
in 1947 and these were primarily in urban areas. The number increased
to 155,015 in 2016 and 90% of these were in rural areas.[13]

Postage-stamp history

First adhesive stamps in Asia

First all-India stamps

Six-anna Provisional stamp, 1866

The first adhesive postage stamps in Asia were issued in the Indian
district of Scinde in July 1852 by Bartle Frere, chief commissioner of the
region.[14] Frere was an admirer of Rowland Hill, the English postal
reformer who had introduced the Penny Post. The Scinde stamps became
known as "Scinde Dawks"; "Dawk" is the Anglicised spelling of
the Hindustani word Dak or ("post"). These stamps, with a value of 1⁄2-
13

anna, were in use until June 1866. The first all-India stamps were issued
on 1 October 1854.
Stamps issued by the East India Company[edit]

1955 money order (front)

1955 money order (back)

The volume of mail moved by the postal system increased significantly,
doubling between 1854 and 1866 and doubling again by 1871. The Post
Office Act XIV introduced reforms by 1 May 1866 to correct some of
the more obvious postal-system deficiencies and abuses. Postal-service
efficiencies were also introduced. In 1863, lower rates were set
for "steamer" mail to Europe at (six annas, eight pies for a 1⁄2-ounce
letter). Lower rates were also introduced for inland mail. New
regulations removed special postal privileges enjoyed by officials of the
East India Company. Stamps for official use were prepared and carefully
accounted for, to combat abuses by officials. In 1854 Spain had printed
special stamps for official communications, but in 1866 India was the
first country to adopt the expedient of overprinting "Service" on postage
stamps and "Service Postage" on revenue stamps. This innovation was
later widely adopted by other countries.[15] Shortages developed, so
stamps also had to be improvised. Some "Service Postage" overprinted
rarities resulted from abrupt changes in postal regulations. New designs
for the four-anna and six-anna-eight-pie stamps were issued in 1866.
Nevertheless, there was a shortage of stamps to meet the new rates.
Provisional six-anna stamps were improvised by cutting the top and
bottom from a current foreign-bill revenue stamp and overprinting
"Postage". India was the first country in the Commonwealth to issue
airmail stamps.[16]
14

Post-independence stamps

Brown-and-pink stamp depicting a temple

India attained independence on 15 August 1947. Thereafter, the Indian
Posts and Telegraph Department embarked on a broad-based policy for
the issuance of stamps. The first new stamp was issued by independent
India on 21 November 1947. It depicts the Indian flag with the patriots'
slogan, Jai Hind ("long live India"), at the top right-hand corner. The
stamp was valued at three and one-half annas. A memorial to Mahatma
Gandhi was issued 15 August 1948 on the first anniversary of
independence. One year later a definitive series appeared, depicting
India's broad cultural heritage
(primarily Hindu, Buddhist, Muslim, Sikh and Jain temples, sculptures,
monuments and fortresses). A subsequent issue commemorated the
beginning of the Republic of India on 26 January 1950. Definitives
included a technology-and-development theme in 1955, a series
depicting a map of India in 1957 (denominated in naya paisa—decimal
currency) and a 1965 series with a wide variety of images. The old
inscription "India Postage" was replaced in 1962 with "भभभभ INDIA",
although three stamps (issued from December 1962 to January 1963)
carried the earlier inscription.[17]
India has printed stamps and postal stationery for other countries, mostly
neighbours. Countries which have had stamps printed in India
include Burma (before
independence), Nepal, Bangladesh, Bhutan, Portugal and Ethiopia.[18] Th
e country has issued definitive and commemorative stamps. Six
definitive series on India's heritage and progress in a number of fields
have been issued. The seventh series, with a theme of science and
15

technology, began in 1986. Between independence and 1983, 770

stamps were issued.

Revenue

A still of illuminated Dak Bhavan (the Headquarters of Department of

Posts) at Parliament Street, during the celebrations marking the entry of
Department of Posts into 150 years of service to the nation (on 1st
October, 2004)
The following table shows income generated by the postal
department.[19]

Net expenditure (in Revenue (in Surplus/Deficit (in

Year
crores) crores) crores)

2010-
13,075.0 6,962.3
11

2011-
12,075.3 7,899.4
12

2012-
14,676.4
13

2013-
16203.52 10730.42 (5473.10)
14

2014-
17894.58 11635.98 (6258.60)
15

2015- 18946.97 12939.79 (6007.18)

16

16

PIN

A Post Box of India Post

The Postal Index Number (PIN, or sometimes redundantly PIN code) is
a six-digit postal code introduced on 15 August 1972. There are nine
postal zones in the country; the first eight are geographical regions, and
the ninth is reserved for the Army Postal Service (APS).
The PIN system is organised in the following way:

 The first digit indicates the zone.

 The first two digits indicate the sub-zone (or postal circle).
 The first three digits indicate a sorting district.
 The last three digits indicate the delivery post office.
The PIN for an address may be found on the Postal Service
website.[20] There are total of 19,101 PINs covering 154,725 post offices
in India, with the exception of the Army Postal Service, as of 2014.[21][22]
17

Project Arrow
Project Arrow was launched in April 2008.[12] The project plans to
upgrade post offices in urban and rural areas, improving service and
appearance into a vibrant and responsive organization and to make a
visible and positive difference.The project aims to create an effective,
friendly environment for staff and customers, providing secure IT
services and improving mail delivery, remittances (electronic and
manual) and postal-savings plans. Core areas for improvement are
branding, information technology, human resources and infrastructure.
The project to improve service has been implemented in more than
23,500 post offices, and 'Look & Feel ' improvements have been made in
2,940 post offices. The Department of Posts received the Prime
Minister's Award for Excellence in Public Administration during 2008–
09 for "Project Arrow – Transforming India Post" on 21 April 2010.[23]
Multipurpose counter machines with computers were introduced in post
offices in 1991 to improve customer service and increase staff
productivity. 25,000 departmental post offices out of 25,464 were
computerized between as of 2011–2012. In 2012, a plan
costing ₹1,877.2 crore (US$260 million) was formulated to computerize
rural post offices.[24] A ₹4,909 crore(US$680 million) project for
computerization and networking of 1.55 lakh post offices across the
country is being currently implemented by the government. Telecom
Minister Ravi Shankar Prasad said the project involves a central server
enabled integrated, modular and scalable solution for all operations of
the Department of Posts including Core banking and Insurance solutions
in all departmental post offices.[25]
18

Services
Philately
The first philatelic Society in India was founded in Calcutta on 6 March
1897 to service postage-stamp collections. Function include design,
printing and distribution of special or commemorative postage stamps,
definitive postage stamps and items of postal stationery, promotion of
philately, conduct of philatelic examinations at the national level,
participation in international exhibitions and monitoring exhibitions at
the state, regional and district levels and maintenance of the National
Philatelic Museum. Philatelic bureaus were established in head post
offices located at circle headquarters and at district-capital head post
offices (as necessary). There are 68 philately bureaus and 1111 philatelic
counters, including all head post offices (Mukhya Dak Ghars) in the
country as of 31 March 2011.[26]:44 A domestic philatelic deposit-account
system was introduced on 1 August 1965 at all philatelic bureaus.
Customers are given priority in purchasing commemorative or special-
issue stamps, first-day covers and information sheets soon after their
issue by opening a deposit account at any philatelic bureau. The number
of philately deposit-accountholders grew from 23,905 in 1999–2000 to
168,282 in 2006–2007 and 183,202 in 2008–2009. Four philatelic
Bureaus—the Bombay, Madras, Calcutta and Parliament Street, New
Delhi GPOs are authorized to sell United Nations stamps. A quarterly
philatelic magazine, Philapost, was launched in 2008.
The Department of Post has also developed software for philatelic
inventory management, known as "Philsim". It is used for all activities
relating to philately, including forecasting, indenting, invoicing,
monitoring supply and demand and recording sales and revenue for
commemorative stamps and other philatelic products at philately
bureaus and counters (and definitive stamps and stationery at circle
stamp depots and head post offices).
The National Philatelic Museum of India was inaugurated on 6 July
1968 in New Delhi. It had its beginnings at a meeting of the Philatelic
Advisory Committee on 18 September 1962. Besides a large collection
of India Postage stamps designed, printed and issued, it has a large
collection of Indian states (confederate and feudatory), early essays,
proofs and colour trials, a collection of Indian stamps used abroad, early
19

Indian postcards, postal stationery and thematic collections. The

museum was renovated in 2009 with more exhibits, a philatelic bureau
and postal objects (such as Victorian post boxes). The Department of
Posts inaugurated the National Philatelic Museum on 11 July 2011. It
exhibits rare postage stamps from around the world and provides a
venue for philatelists to exhibit their collections.

Army Postal Service

Main article: Army Postal Service Corps (India)
The Army Postal Service (APS), functions as a government-operated
military mail system in India. A primary feature of Army Postal Service
systems is that normally they are subsidized to ensure that military mail
posted between duty stations abroad and the home country (or vice
versa) does not cost the sender any more than normal domestic mail
traffic. In some cases, Indian military personnel in a combat zone may
post letters and/or packages to the home country for free, while in
others, senders located in a specific overseas area may send military
mail to another military recipient, also located in the same overseas area,
without charge.

Electronic Indian Postal Order

The Electronic Indian Postal Order (e-IPO) was introduced on 22 March
2013, initially only for citizens living abroad. The postal orders can be
used for online payment of fees for access to information under the RTI
Act of 2005. The service was expanded to include all Indian citizens on
14 February 2014.[27]
20

Postal Life insurance

Postal Life Insurance (PLI) was introduced on 1 February 1884 with the
express approval of the Secretary of State (for India) to Her Majesty, the
Queen Empress of India. It was essentially a welfare scheme for the
benefit of Postal employees in 1884 and later extended to the employees
of Telegraph Department in 1888. In 1894, PLI extended insurance
cover to female employees of P & T Department at a time when no other
insurance company covered female lives. It is the oldest life insurer in
this country. There was over 6.4 million policies active as on 31 March
2015 with a sum assured of ₹130,745 crore(US$18 billion). Premium
income of PLI for the year 2014-15 was ₹6,053.2
crore (US$840 million). It covers employees of Central and State
Governments, Central and State Public Sector Undertakings,
Universities, Government aided Educational Institutions, Nationalized
Banks, Local bodies, autonomous bodies, joint ventures having a
minimum of 10% Govt./PSU stake, credit co-operative societies etc. and
staff of the Defence services and Para-Military forces. Apart from single
insurance policies, Postal Life Insurance also manages a Group
Insurance scheme for the Extra Departmental Employees (Gramin Dak
Sevaks) of the Department of Posts. It was extended to all rural residents
on 24 March 1995.
Policies for government employees include Santhosh (endowment
assurance), Suraksha (whole-life assurance), Suvidha(convertible whole-
life assurance), Sumangal (anticipated endowment policy) and Yugal
Suraksha (joint life endowment assurance).[28] India Post started Rural
Postal Life Insurance (RPLI) for rural public in 1995. RPLI
include Gram Santosh(endowment assurance), Gram Suraksha (whole-
life assurance), Gram Suvidha (convertible whole-life assurance), Gram
Sumangal (anticipated endowment assurance) and Gram Priya.
21

Postal savings
The post office offers a number of savings plans, including Recurring
Deposit Account, Sukanya Samriddhi Account (SSA), National Savings
Certificates (NSC), Kisan Vikas Patra (KVP), the Public Provident
Fund,[29] savings-bank accounts,[29]monthly-income plans,[29] senior-
citizens' savings plans[29] and time-deposit accounts.[29]
As on 31 March 2015, Post Office savings bank had a customer base of
330.3 million. Its vast network has been used to disburse payments
under National Rural Employment Guarantee Act (MGNREGA).

Banking
Main article: India Post Payments Bank
In 2013 it was revealed that the Indian postal service had formulated
plans to enter the banking industry after RBI guidelines for the issuance
of new banking licenses were released.[30] Eventually they are planning
to open a Post Bank of India, an independent banking service.[31]
In August 2015, the Reserve Bank of India had granted in-principle
approval to 11 applicants to set up payments banks, including India
Post.[32] As of 29 February 2016, 18,231 post offices are utilizing Core
Banking Solutions (CBS) in 9583 Post Offices.[33] ATMs are installed at
576 Post office locations and Debit Cards issued to Post Office Savings
Bank customers.[34]Core Insurance Solution (CIS) for Postal Life
Insurance (PLI) is rolled out in 808 Head Post Offices and
corresponding 24000+Sub Post Offices. In September 2017, it was
announced that by 2018 all of the 1.55 lakh post offices and every
postman and grameen dak sevak will be equipped with a device which
will provide full range of payment options that the India Post Payments
Bank (IPPB) plans to provide. On 1 September 2018 the India Post
Payments Bank was inaugurated by prime minister narendra modi.[35]
The postal department is focused on riding the e-commerce boom across
the country from creating dedicated corridors for delivery to training
postmen to handle big volumes. There is a concerted effort to become
more connected digitally.
22

Data collection

A mail van of India Post

A collaboration between the Ministry of Statistics and Programme
Implementation(MoSPI) and the Department of Posts has enabled the
computation of consumer-price indices for rural areas. These statistics
were previously unobtainable, due to problems of remoteness and scale.
The agreement authorises the postal service to collect data on prices paid
for selected consumer goods. In February 2011, MoSPI published its
first Consumer Price Index (CPI) and All-India Consumer Price Index.
The information has since been published monthly, based on data
available from 1,181 villages across the country.[23]

E-Commerce delivery
The boom in e-commerce and the surging number of cash-on-delivery
consignments has led India Post to partner with major e-commerce
portals for delivering pre-paid as well as Cash On Delivery (COD)
parcels. The deliveries are primarily directed at tier-II towns, and parts
of the rural heartland, where India Post has unparalleled reach. It has
also set up 57 delivery centers to handle the e-commerce traffic.[36] The
postal department's revenues by ways of COD consignments from e-
commerce majors have more than doubled in the first nine months of
fiscal year 2015-16 at ₹10 billion (US$140 million), up from ₹5
billion(US$70 million) during the whole of 2014-15, and just ₹1
billion (US$14 million) in 2013-14.[32] According to the Minister for
Communications and Information Technology, Ravi Shankar Prasad,
revenue of India Post from such deliveries would go up to ₹15
billion (US$210 million) in the year 2015-16.[32]
23

Other services
Other services include:

 Post boxes and post bags for mail receipt

 Identity cards for proof of residence
 ATM
 RMS (Railway Mail Service)
 Post office Passport Seva Kendras (POPSK)

References
^ "GPO: awaiting restoration". The Hindu. Retrieved 5 April2019.

1. ^ "Postal Network and System". india.gov.in. Retrieved 5

April 2019.
2. ^ "Annual Report 2017-18" (PDF). India Post. Retrieved 5
April 2019.
3. ^ "Union Budget (2018-19) - Department of Posts" (PDF). Open
Budgets India. Retrieved 5 April 2019.
4. ^ "Organization Overview". India Post. Retrieved 5 April2019.
5. ^ "World's Highest Post Office". Stamps of India. Retrieved 24
April 2011.
6. ^ "The World's Highest Post Office Is Not In Hikkim In Lahaul &
Spiti And Here's Why That Is". Retrieved 10 December2017.
7. ^ Kaul, Chandrika. "From Empire to Independence: The British
Raj in India 1858–1947". BBC. Retrieved 3 March2011.
8. ^ "India Post: In letter and spirit". India Today. 11 August 2017.
Retrieved 2 February 2018.
9. ^ "The world's highest post office!". Rediff. Retrieved 24
April 2011.
10. ^ "Srinagar gets floating post office". Times of India. 2
August 2011. Retrieved 7 June 2012.
11. ^ Jump up to:a b Annual Report 2009-09 (PDF) (Report).
India Post. Retrieved 14 April 2016.
24

12. ^https://www.indiapost.gov.in/VAS/Pages/AboutUs/PostOffi
ceNetwork.aspx
13. ^ "Scinde District Dawks". Archived from the original on 27
October 2009.
14. ^ Alan C. Campbell, "The Design Evolution of the United
States Official Stamps", U.S. Philatelic Classics Society
Chronicle, Vol. 48, Nos. 1 and 2, Whole Nos. 169 and 170
(February and May,1996).
15. ^ "Refresher Course". Linns.com. Archived from the
original on 25 June 2008. Retrieved 14 April 2016.
16. ^ Saksena, V. ibid., p. 84.
17. ^ Saksena, V. (1989), pp. 86–8.
18. ^ "Revenue of Postal Department". PIB. 19 February 2014.
Retrieved 21 February 2014.
19. ^ "Welcome to the Indiapost Website". Indiapost.gov.in.
Archived from the original on 20 May 2012. Retrieved 4
August 2012.
20. ^ "Do you know the total number of PIN Codes in INDIA ?".
infoknown.com.
21. ^ "Do you know the total number of POST Offices in
INDIA?". infoknown.com.
22. ^ Jump up to:a b Annual Report 2011-12 (PDF) (Report).
India Post. Retrieved 14 April 2016.
23. ^ "Modernization of India Post". Punjab Kesari. Archived
from the original on 15 May 2012. Retrieved 7 June 2012.
24. ^ "Rs 5000 cr project to computerise India post". The
Economic Times. Retrieved 14 April 2016.
25. ^ Annual Report 2010-2011 (PDF) (Report). India Post.
Retrieved 7 October 2012.
26. ^ "RTI Process gets Further Boost with the Introduction of
'e-Indian Postal Order' for all by the Department of Posts"(Press
release). PIB. 13 February 2014. Retrieved 16 February 2014.
27. ^ "Customer Portal". Postal Life Insurance. Retrieved 7
June 2012.
28. ^ Jump up to:a b c d e "PPF". India Post. Archived from the
originalon 3 May 2012. Retrieved 14 June 2012.
25

29. ^ "Coming soon, Post Bank of India". The Hindu. 23

February 2013. Retrieved 25 February 2013.
30. ^ "Post Bank" (Press release). Press Information Bureau,
Government of India. 14 August 2013. Retrieved 14 August2013.
31. ^ Jump up to:a b c "India Post posts profits on e-commerce
boom". The Indian Express. 11 January 2016.
32. ^ "CBS Rollout info" (PDF). www.indiapost.gov.in.
33. ^ "ATM Rollout" (PDF).
34. ^ "All 1.55 lakh post offices to offer payments bank service".
Retrieved 13 September 2017.
35. ^ "India Post Sees A Massive 900% Jump In Profit As The
Prefered [sic] Partner Of E-Commerce Brands". Indiatimes. 12
January 2016. Retrieved 13 January 2016.