Professional Documents
Culture Documents
Introduction
PRIMARY MARKET
SECONDARY MARKET
Chapter 2
Chapter 4
CONCLUSION
The expectations of the customers are regularly increasing because of the
increasing competitionand emergence of global market. In such conditions
it becomes very necessary for a company tofulfill all the expectations of the
customers and give them a delightful experience.A Tata securities aims to
provide better services by consistently improvement. The studyconcluded: -
Tata securities
Ltd. has better Portfolio Management services than
Other Companies
Tata securities Ltd. keeps its process more transparent
. Tata securities Ltd. isgiving more returns to its investors.
Tata securities charges are less than other stock brokers.
Tata securities are providing daily updates about the stocks
information. Investors are lookingfor those investment options
where they get Maximum returns with less costs.
Market is becoming complex
& it means that the individual investor will not have thetime to play stockga
me on his own.
People are less aware about the Services provided by Tata securities
Findings
During my project analysis I was very keen to find some key areas which
need to be taken careseriously in the future because these are
causing dissatisfaction among distributors.Most of distribution felt
dissatisfaction with their brokers but some of disappointing areas are-8.
More exposure: Most of distributors want some more exposure for them
clients fromtheir share broking companies. A Tata security is now
providing super exposure p to 15of the margin (cash segment) the step like
this really creates satisfaction for thedistributors.9.
Fewer offers: Most of companies lag behind in giving time to time offers in
order toattract new customers