Professional Documents
Culture Documents
MANAGEMENT PROCEDURE
Electroputere Edition:1
IMS INTERNAL AND EXTERNAL Rev: 0
COMMUNICATION Page 1 of 6
Approved
President,
RECORD OF CHANGES
to current edition
2. Reference documents
2.1. SR EN ISO 9001:2015 Quality Management System. Requirements.
2.2. SR EN ISO 9000:2015 Quality Management System. Principles and vocabulary.
2.3. SR EN ISO 14001:2015 Environment Managemnt Systems. Requirements.
2.4. SR EN ISO 18001:2008 OSH Management Systems. Requirements.
3. Definitions and abreviations
Definitions
3.1 .1 Communication – a permanent process of transmitting information, data, work
methods, results, in oral, written or electronic form between departments, EP
positions, respectively interested parties..
Interested external party – person or group preoccupied or affected by the IMS
performance of a company.
3.2 Abrevieri:
DSC (QSD) - Departamentul Sistemul Calitatii (Quality System Department)
SMC (QMS) - Sistemul Managementului Calitatii; (Quality Management System)
DSC (QSD) -Departamentul Sistemul Calitatii (Quality Department System)
TBU - Divizia Transformatoare (Transformers Business Unit)
MBU - Divizia Motoare (Motors Business Unit)
- Directia Vanzari (Sales Department)
5. Procedure
5.1 Process objectives
Identificating those parties with whom they should communicate with, as well as the
communication methods for ensuring the effective operation of IMS. These include the
people in the company at all levels – clients, suppliers, interested external parties used
as sources for products and services.
Communication is an important factor for the effective operation of IMS and needs to
be done both internally and externally.
It is important that the messages to be communicated are clear, relevant, accurate,
understandable and addressed to all the people involved, as necessary. The accuracy of
the communication is greater in the case of written communication and therefore this
method of work will be applied to all important data, as specified in the specific
procedures.
6. Forms
Identifying needs and requirements code F.EP. ………..
of interested relevant parties
7. Associated procedures
8. Final provisions of the procedure enter in force after approval from the
President
9. Annexes