TRBOnet One

Quick Reference Guide

Version 5.3.5

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Notices
This document is for informational purposes only. Neocom Software offers no
warranties, express or implied, in this document.
Neocom and the Neocom logo, TRBOnet and the TRBOnet logo are either registered
trademarks or trademarks of Neocom Software, Ltd.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks
or registered trademarks of Motorola Trademark Holdings, LLC.
Intellectual property rights protect the voice coding technology embodied in this
product including patent rights, copyrights and trade secrets of Digital Voice Systems,
Inc. This voice coding technology is licensed solely for use within this communications
equipment. U.S. Pat. Nos. 6,199,037, 5,870,405, 5,754,974, 5,664,051, 5,630,011,
5,517,511, 5,491,772, 5,247,579, 5,226,108, 5,226,084, 5,216,747 and 5,081,681.
Microsoft, Windows, SQL Server and the .NET logo are either registered trademarks
or trademarks of Microsoft Corporation in the United States and/or other jurisdictions.
Other product or company names mentioned herein may be trademarks of their
respective owners.

© 2019 by Neocom Software, Ltd. All rights reserved.

This document was last revised on January 25, 2019.

Contents
1 Introduction ........................................................................................................................................................1
2 TRBOnet One window.....................................................................................................................................2
3 Radio Calls ...........................................................................................................................................................3
3.1 Making a Group Call ..........................................................................................................................3
3.2 Making a Private Call.........................................................................................................................3
4 Telephony ............................................................................................................................................................5
4.1 Making an Outgoing Call ................................................................................................................5
4.2 Answering an Incoming Call ...........................................................................................................5
4.3 Forwarding an Ongoing Call ..........................................................................................................5
5 Voice Recording ................................................................................................................................................7
6 Map Operations ................................................................................................................................................8
6.1 Finding Radios on Map ....................................................................................................................8

ii TRBOnet Enterprise — Quick Reference Guide

Introduction

1 Introduction
The Quick Reference Guide covers the basic operation of TRBOnet One.

NOTE: Refer to the TRBOnet One User Guide for more details on TRBOnet One's
operations and features.

The interface of your TRBOnet One may have been customized for your specific
needs. Check with your system administrator for more information.

1
2 TRBOnet One window
When the TRBOnet One application is initially launched, the default main window
will be displayed with the Voice Dispatch tab being active.
When the Voice Dispatch tab is selected, the dispatcher can make and receive radio
calls, monitor recent calls and events, etc.

The main user interface elements are as follows:

1. Main Tab pane
2. Radio List pane
3. Active Calls pane
4. Voice Box pane
5. Activity Monitor pane

Note: The look of TRBOnet One Console windows may have been
customized for your specific operation.

2 TRBOnet Enterprise — Quick Reference Guide

Radio Calls

3 Radio Calls
This section contains step-by-step instructions for a dispatcher to make radio calls.

3.1 Making a Group Call

• In the Voice Box pane, select the
PTT box and from the drop-down
list, select a group.
• Click the PTT button.

3.2 Making a Private Call

• In the Radio List pane, select a
radio.

• Click the button on the right.

3.3 Making an All Call

The dispatcher can make a call to all online radios registered in the system (for
example, in the case of alarm). To make a call to all radios registered in the system,
do the following:
• From the drop-down list, select All Call.

• Click the PTT button.

3
3.4 Making an Intercom Call
• In the Voice Box pane, select the
Intercom PTT box and from the
drop-down list, select either All
Call, or a group of dispatchers, or
an individual dispatcher.
• Click the PTT button.

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Telephony

4 Telephony
This section contains step-by-step instructions on making and receiving phone calls,
as well as forwarding ongoing calls to radios.

4.1 Making an Outgoing Call

1. Select the Line.
2. Enter the phone number.
3. Click the button.

To terminate the phone call:

• Click the button.

4.2 Answering an Incoming Call

• Click the button.

4.3 Forwarding an Ongoing Call

• Click the button on the right

of the dial string.

5
 To forward an ongoing call to a radio (or, radio group), in the Forward Call dialog
box that appears:

1. Click the Radios tab

(or, Radio Groups).
2. Select the radio (or,
radio group).
3. Click Forward.
or:
4. To add the radio as a
call participant, click
Conference.

Note: Only one radio or radio group can participate in a

conference call.

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Voice Recording

5 Voice Recording
On the Voice Recording tab, the dispatcher can display the list of calls according to
certain criteria, listen to the calls and save them to file.

• In the Filter by Objects and Filter by Date panels, click the desired field(s), and
on the drop-down list select the desired value(s).
• Click Find Records.
• To play back a record, select it in the list and click on the toolbar.

7
6 Map Operations
This section contains step-by-step instructions on performing fundamental and
basic operations on Maps.

6.1 Finding Radios on Map

• In the Modules tab pane, click the Location Tracking tab
• In the Radio List pane, select a radio and right-click.
• On the shortcut menu, choose Find on Map.
As a result, the desired radio will be displayed in the center of the Map pane.

8 TRBOnet Enterprise — Quick Reference Guide