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John Mora Carrillo Mat: 201509951 Paralelo 2

John Mora Carrillo Mat: 201509951 Paralelo 2


Referencias
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implementation strategies. ASQ World Conference on Quality and Improvement
Proceedings, 59, 581-591. Retrieved from
https://search.proquest.com/docview/214384450?accountid=171402
Zhang, A., Luo, W., Shi, Y., Chia, S. T., & Zhi Hao, X. S. (2016). Lean and six sigma
in logistics: A pilot survey study in singapore. International Journal of Operations &
Production Management, 36(11), 1625-1643. doi: http://dx.doi.org/10.1108/IJOPM-02-
2015-0093
Hernandez J., Turner T. (2010) Implementing Six Sigma in Challenging Times: A
Case Study. In: Vallespir B., Alix T. (eds) Advances in Production Management
Systems. New Challenges, New Approaches. APMS 2009. IFIP Advances in
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Nakhai, B., & Neves, J. S. (2009). The challenges of six sigma in improving service
quality. The International Journal of Quality & Reliability Management, 26(7), 663-
684. doi: http://dx.doi.org/10.1108/02656710910975741

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