Introduction

In this activity the analysis of the 7 basic tools of Ishikawa will be carried out, as well
as the important parts of each of these points and a description of each one.
Developing
We find that the main cause of mistakes and conflicts are failures in the quality of
the products and services that we offer as a company. For this there are 7 basic
quality tools, which allow the entrepreneur to perform an analysis and discover what
those failures are. They are basic because they are suitable for people with little
training in statistics and because they can be used to solve most business issues
with respect to quality.
• Diagram Cause / Effect
The statement of the problem, placed on the head of the fishbone, is used as a
starting point to trace the origin of the problem to its root cause
• Flowchart
They show the sequence of steps and the possibilities of branches that exist in a
process that transforms one or more inputs into one or more outputs. The flow
diagrams show the activities, the decision points, the ramifications, the parallel
routes and the general order of the process.
• Verification or check sheets.
They are used to organize events in a way that facilitates the collection of a set of
useful data on a possible quality problem. They are especially useful when collecting
attribute data while conducting inspections to identify defects.
• Pareto chart.
The relative frequencies of each of the specified causes collected on the horizontal
axis are decreasing in magnitude, until reaching a default source called "others" that
includes all causes not specified. In general, the Pareto diagram is organized into
categories that measure frequencies or consequences.
• Histograms.
They are a special form of bar chart and are used to describe the central tendency,
dispersion and shape of a statistical distribution. Unlike the control diagram, the
histogram does not take into account the influence of time on the variation in the
distribution.
• Diagrams or control chart.
They are used to determine if a process is stable or has a predictable behavior. The
upper and lower limits of the specifications are based on the previously established
requirements. They reflect the maximum and minimum values allowed. There may
be penalties associated with non-compliance with the limits of the specifications
• Scatter diagrams
The direction of the correlation may be proportional, inverse, or a correlation pattern
may not occur. In case a correlation can be established, a regression line can be
calculated and used to estimate how a change in the independent variable will
influence the value of the dependent variable.
conclusion
As the conclusion that can be reached in this activity is necessary to uncover the 7
tools, which are useful for the development and organization of information found in
a company
Bibliography
Gehisy. (2017, 7 agosto). Las 7 herramientas básicas de calidad - Calidad y ADR.
Recuperado 29 mayo, 2019, de https://aprendiendocalidadyadr.com/7-
herramientas-basicas-calidad/