Southern Luzon State University

Lucban, Quezon
College of Engineering
Industrial Engineering Department

Observation Report

In partial fulfillment of the requirements

In the subject

IEN17 – Seminars/Plant Visits for IE

DE CHAVEZ, CHERLYN C.

April 11, 2019

 Southern Luzon State University
Lucban, Quezon
College of Engineering
Industrial Engineering Department

Student Journal

I. Objectives

II. Procedures

III. Subject Information

A. Company Profile and History

A.1 Metals Industry Research and Development Center (MIRDC)

A.2 Gardenia Bakeries Philippines

A.3 Pepsi-Cola Products Philippines, Inc.

A.4 Zenith Foods Corporation (Jollibee Foods Commissary)

A.5 Del Monte Philippines, Inc.

IV. Observation

A. Environment / Company

A.1 Metals Industry Research and Development Center (MIRDC)

A.2 Gardenia Bakeries Philippines

A.3 Pepsi-Cola Products Philippines, Inc.

A.4 Zenith Foods Corporation (Jollibee Foods Commissary)

A.5 Del Monte Philippines, Inc.

B. Materials and Processes

B.1 Metals Industry Research and Development Center (MIRDC)

 B.2 Gardenia Bakeries Philippines

B.3 Pepsi-Cola Products Philippines, Inc.

B.4 Zenith Foods Corporation (Jollibee Foods Commissary)

B.5 Del Monte Philippines, Inc.

C. Technology

C.1 Metals Industry Research and Development Center (MIRDC)

C.2 Gardenia Bakeries Philippines

C.3 Pepsi-Cola Products Philippines, Inc.

C.4 Zenith Foods Corporation (Jollibee Foods Commissary)

C.5 Del Monte Philippines, Inc.

D. Safety

D.1 Metals Industry Research and Development Center (MIRDC)

D.2 Gardenia Bakeries Philippines

D.3 Pepsi-Cola Products Philippines, Inc.

D.4 Zenith Foods Corporation (Jollibee Foods Commissary)

D.5 Del Monte Philippines, Inc.

V. Experience Gained

VI. Learning Acquired

VII. Recommendation and Suggestions

A. School

B. Class

C. Company
 Southern Luzon State University
Lucban, Quezon
College of Engineering
Industrial Engineering Department

I. Objectives

The plant tour aims to provide a new learning environment for fifth year industrial
engineering students for them to have a more-depth understanding of what an industrial
engineer does in the real world.

Specifically, the activity aims to achieve the following:

1. To observe the different production and techniques carried out on industrial plants.
2. To explore the various processes and machinery used in industrial plants.
3. To have a feel of the actual work in industrial plants and know how safety is a
priority.
4. To have an up-close view of the entire production plant as opposed to seeing it in
pictures and videos.
II. Procedures
1. The class was divided into two group to facilitate the seminar and plant tour
activity. Officers were selected for the two activity.
2. The class decided to divide the number of companies required to visit in separate
days and in separate weeks.
3. The officers provided all the requirements needed for the plant tour which includes
the preparation of document for OSA’s approval, seeking for plant/company to be
visited, bidding with travel and tours companies, preparation of waivers, and
medical check-up for the participants.
4. The fifth year students of industrial engineering departed from Lucban, Quezon at
4:00am of April 4, 2019 for the first tour and 4:00am of April 8, 2019 for the second
tour.
 5. The student visited first Metals Industry Research and Development Center
(MIRDC), Taguig, Metro Manila then Gardenia Bakeries Philippines, Binan,
Laguna. The remaining hours was spent at Ayala Mall Novaliches.
6. The second tour started by visiting Pepsi-Cola Products Philippines, Santo Tomas,
Batangas then Zenith Foods Corporation (Jollibee Foods Commissary) Calamba
City, Laguna and lastly Del Monte Philippines, Inc., Cabuyao, Laguna.

III. Subject Information

A. Company Profile and History
A.1 Metals Industry Research and Development Center (MIRDC)

To develop and expand the metals industry of the Philippines, Republic Act
No. 4724, dated June 18, 1966, established the MIRDC. The center was primarily
tasked to work for close rapport between the government and the industry in order
to foster the advancement of metals engineering and allied industries in the country.

This was amended by Republic Act No. 6428, dated May 31, 1972,
reorganizing and renaming the MIDC into Metals Industry Research and
Development Center (MIRDC), giving it corporate existence and enlarging its
power. The administration of the Center and the exercise of its corporate authority
were vested exclusively in a Board or Trustees organized under this Act.

Later presidential issuances reflected the Centers change of thrust and

direction. These were Executive Order No. 602, transferring the MIRDC from the
National Science Development Board to the Ministry of Trade & Industry for
policy and program coordination and direction; Presidential Decree No. 1765,
reorienting it’s thrust from research and development to direct assistance to the
metals industry; and Executive Order No. 128, transferring the Center from the
Department of Trade & Industry to the Department of Science & Technology as a
separate and attached agency.

Finally, Executive Oder No. 494 dated December 6, 1991 transformed the
MIRDC into a regular government agency attached to the Department of Science
and Technology. This was fully implemented on 27 May 1993,
VISION

Center of excellence in science, technology and innovation for globally

competitive metals, engineering & allied industries by 2025.

MISSION

To provide both government and private sectors in the metals, engineering,

and allied industries with professional management and technical expertise on the
training of engineers & technicians; information exchange; quality control &
testing; research & development; technology transfer; and business economics
advisory services.

A.2 Gardenia Bakeries Philippines, Incorporated

1978: Humble beginnings as an in-store bakery in Singapore.

1983-1996: Became the first commercial bakery at Pandan Loop; Rose as

the market leader in Singapore. Expanded operations in Asian countries
such as Malaysia, Thailand and the Philippines.

1997: Gardenia entered the Philippine bread market and established it’s
factory in Laguna International Industrial Park (LIIP), Binan, Laguna.

1998: Gardenia Philippines started operations with its first state of the art
factory rated as one of the largest and most modern bread manufacturing
facility in the country.

1999: The health High Fiber Wheat Bread Loaf is launched.

2000: Introduction of the Flavored Loaf and bun Lines. The first flavoured
loaves included the California Raisin and Chocolate Chip Loaves. This year
also marked the start of Gardenia’s Corporate Social Responsibility
programs.

2001: Gardenia launched it’s version of every Filipino’s favorite, Pan De

Sal.
 2002: Gardenia opened it’s doors for a free catwalk tour for guest to
experience modern breadmaking.

2003: Gardenia received ISO and HACCP certifications.

2004: Gardenia was accorded Superbrands status by Superbrands Ltd., an

independent authority and arbiter on branding.

2005: Inaugurated two new plants and its Distribution Centre.

2006: Introduced the Muffin-tastic line.

2007: Indulged the consumers through introduction of it’s Amazing

Flavored Loaf Line and the Cream Roll Line.

2008: Gardenia marked it’s 10th year in the Philippine bread industry.

2009: Gardenia inaugurated its first 6K plant capable of making 6000 loaves
of bread per hour.

2010: Gardenia once again developed an innovate health product to give a

twist to its already existing High Fiber Whole Wheat Bread. The flavourful,
plump and juicy High Fiber Wheat raisin Loaf was a combination of high
fiber content from whole wheat flour.

Our Vision

To be the premier company in the baking and food industry that provides
best quality products enjoyed, valued and loved by consumers.

Our Mission

To provide an assortment of best quality, great tasting, nutritious and

enjoyable bakery and food products that are within sight, within reach and within
the hearts of consumers; produced using world class manufacturing facilities and
processes utilizing quality and safe ingredients, thereby creating values beneficial
to stakeholders, including employees, suppliers, trade partners financial
institutions, investors and the community.
A.3 Pepsi-Cola Products Philippines, Inc.

On October 16, 1946, John Clarkin acquired a franchise to bottle and

distribute Pepsi-Cola in the Philippines, establishing Pepsi-Cola Bottling Company
of the Philippines islands. Clarkin as an American who came to the Phiippines as a
member of the US Air Force during the close of World War II. In the beginning,
the company imported Pepsi-Cola until 1947, when its first bottling plant was
established in Quezon City.

After Clarkin returned to the US in 1957, PepsiCo International took over

the Philippine operations. In 1983, the Philippine operations became a branch of
PepsiCo’s New York office – renamed PepsiCo, Inc. (1985). From 1985 to 1989,
Pepsi-Cola Distributors of the Philippines Inc., a group identified with Filipiino
businessmen Enest Escaler and Eduardo Cojuangco, Jr. Took over the Philippine
franchise.

A.4 Zenith Foods Corporation (Jollibee Foods Commissary)

Zenith Foods Corporation (Jollibee Foods Commissary) was founded in

2002. The company’s line of business includes manufacturing prepared foods and
miscellaneous food specialties. The said corporation is in food industry in which is
producing the foods of Jollibee, Chowking, Inasal and Red Ribbon.

A.5 Del Monte Philippines, INC.

In 1920’s, Ox-powered pineapple cutivation highlights Philpack’s humble

roots in Bukidnon. Experimental plot in Diklum, Bukidnon 1926, pineapple crowns
from plot were gathered and planted as initial seeds. Harry White, Philpack’s 1st
President, steers the company through start-up years. Tagoloan Mayor Cosin
 persuades young women to work at Cannery in 1930’s. Mechanical farming starts
at the plantation with purchase of US-made tractors and trucks.

Vision

We nourish families by providIng delicious food and beverages that make

eating healthfully effortless- anytime and anywhere. We build brands with quality
products that are perfectly wholesome and thoughtfully prepared.

IV. Observation
A. Environment / Company location / Company layout

A.1 Metals Industry Research and Development Center (MIRDC)

Metals Industry Research and Development Center (MIRDC) is a steel

manufacturing that is located at Bicutan, Taguig City in Metro Manila. There are
many different rooms and offices in which every room has many machines
according to its uses. The workplace has its good illumination as well as ventilation
especially in some rooms. Noises can be heard from the outside since there are
construction works and other shops are open. Some of the shops are closed-room
and some of them are in an open area. They use proper recycling like Recovery and
Reuse in construction and Reuse of structural steel.

A.2 Gardenia Bakeries Philippines

The company of Gardenia is one of the popular food industries in the

Philippines, located at Biñan, Laguna which is composed of different facilities.
There are stores located outside the main production plant. The production plant is
enclosed by windows where the guests can only view the processes. While viewing,
safety can be ensured because there are handrails attached near the viewing deck.
They provided a small space where a group of people can be oriented about the
whole company, its processes and its layout. The temperature is at its normal
condition.
A.3 Pepsi-Cola Products Philippines, Inc.

` Peps Pepsi-Cola Products Philippines, Inc. was located at Sto. Tomas,

Batangas with a total of 7.6 hectares of land is producing different sizes of soft
drinks and beverages packed in glass bottles. The production area is very wide
because of the three (3) lines of products being produced each day. The working
area is enclosed by windows where you can view the production from the outside.
Also they have a wide facilities outside the production which they used for
transportation and way for the large vehicle. The temperature there is bit high.

A.4 Zenith Foods Corporation (Jollibee Foods Commissary)

Zenith Food Corp. building is located at Carmelray Industrial Park I,

Integrity Avenue, Canlubang, Calamba. Their facility are quite wide. We saw the
production process through a viewing window. They also provided a small space
for orientations of the guests about the company and the processes they utilizes but
they don’t have proper visitors room for orientation. The temperature at the viewing
decks is too hot.

A.5 Del Monte Philippines, Inc.

Del Monte is located at Brgy. Diezmo, Cabuyao, Laguna having a total lot
area of 1 hectare. They properly welcome and accepts the guests and lists their
names in the log book. You can see the production area through a series of hallway.
There are many room for different departments and offices. Also, you can have a
good view of the whole production area including the warehouse on the upper floor
of the building. They production area process the product well properly. The noise
is neutral, not that noisy.
B. Materials and Processes

B.1 Metals Industry Research and Development Center (MIRDC)

The Metals Industry Research and Development Center used different

machines to make a metal or their finished product, products that are newly
discovered or developed by certain individuals or companies. Their products are
gears for auto parts where they uses the CAD software to develop its design
specifications and drawings for easy application to machines. Sometimes, their
clients directly sends their patterns and they just convert it to their software’s. They
uses different machines depending the need of the design of the final product such
as lathe machines, boring machines, CNC 5-axis machines, CMM and UTM.

B.2 Gardenia Bakeries Philippines

Fresh loaf of bread undergoes different processes run by machines that are
fully automated with a little human intervention for quality inspections. The
company uses conveyors, lots of them and of different types and robots. It consist
of15 processes. The processes are ingredient preparation, sponge mixing,
fermentation, dough mixing, dividing, rounding, intermediate proofing, moulding,
final proofing, baking, depanning, cooling, slicing, automatic begging, G-Lock
Sealing and metal detection.

B.3 Pepsi-Cola Products Philippines, Inc.

There are different food beverages are produced in this company. The
production area consist of 13 processes which are supply, de-palletizer, uncasing,
pre-infed inspectioning, bottle washer, empties inspection, electronic bottle and
inspection, filling, sealing, coding, full goods inspection, caser and palletizer.
Different machines and robots used to produce the final product. Some of them are
the blow-moulding machine, filling machine, conveyor system and others.
 B.4 Zenith Foods Corporation (Jollibee Foods Commissary)

Zenith Food is a corporation in which they manufacture the products of

Jollibee, Inasal, Chowking and Red Ribbon. It has a total of 6 production lines
namely for the burger patties, sauces, buns and rolls, sausages, material preparation
and pies. Each line has a separate room for producing it. Almost all the process are
automated. Conveyor system, large burners and grinding machines are some of the
materials used.

B.5 Del Monte Philippines, Inc.

Del Monte Phil has 8 equipment named Batching tanks, Mixing and holding
tanks, Pasteurizer, CIP Plant, Blow molder, Filler, Sleever and Shrink wrapper.
There are processes in order to make their primary good which is Fit n right, first
is material preparation, then batching area and process area. This company almost
utilizes the same processes and materials being used by PCPPI since they both
produce food beverages in PET bottles. They have a laboratory offices to test if
there are any chemical reactions that would take place since their raw materials are
purely fresh with no preservatives. These are the following steps in making the
product, bottle dumping,, perform dumping, perform hearing, perform blowing and
stretching, blown bottle conveying through airveyor, bottle rinsing, product filling,
cappng, fill height detector, conveying of filled bottle, bottle tilting or pasteurizing
the cap, laser coding, product cooling, bottle inspection, bottle drying, sleeves
application, sleeves shrinking, case forming, case palletizing, stretch wrapping and
full goods pull out.

C. Technology

C.1 Metals Industry Research and Development Center (MIRDC)

Metals Industry Research and Development Center used different machines

to make their finished product. All the machines used in producing steels and gears
are modern and easy to use. There is a respective room for every machine according

to its usage. The company is also updated in new invented machine that will help

them to produce their product in effective and efficient way. The example machines

are Zeiss, Crysta Appex, Beyong 504, 6axis, Metric-mm, Micrometer and

sigmascope 500 which are used in Quality Assurance. Here are some of the rooms

the participants visited: 2 units of CNC Lathe and 4 units of integrated manual/

CNC milling machines in CNC Machining room 1 , grinder machine, CNC Milling

machine and mill turn in CNC Machining room 2, grinding room for surface grinder

machines, CNC machine room 4 and 5, assembly & repair room and etc.

C.2 Gardenia Bakeries Philippines

Gardenia is popular in utilizing an automated system from the beginning of

the process until a finished good is made. There are still human workers inside the
production plant but they are not numerous. They only served as inspectors to
ensure the good quality of the finished product. They using an industrial robots.

C.3 Pepsi-Cola Products Philippines, Inc.

Like Gardenia, this company utilizes machines to be able to produce a good
quality product. For more than a hundred thousand products they produced per day,
PCPPI uses also high-tech machines. For the bottling process, they also used
conveyor in order to easily transport the materials in every processes. They has
machine used for palletizing, uncasing, washing the bottles. Also for the sugar
preparation, they have machines for dumping, sifting, dissolving and for testing and
filtering the sugar and syrup. And for the concentration preparation, they have
machines for treatment, iron manganese removal filtration, chlorination and storing
of water.
 C.4 Zenith Foods Corporation (Jollibee Foods Commissary)

Zenith Food Corporation practices a semi-automated system since most of

the machines that run still involves human intervention. It is because most of the
raw materials such as the meat and spices are put by humans and not by any
machines. It can be observed that humans are stationed to a number of machines
used in a production line.

C.5 Del Monte Philippines, Inc.

Del Monte processing is also like in PCPPI which is focusing in bottling

since they are producing Fit n right. The equipment used is easily to use and
programmable in order to hit the target output they needed per day. They have
pasteurizer, blow molder, filler, sleever and shrink wrapper. Other than the product,
they also have machines in making and blowing the bottle that will be serves as the
case of the juice.

D. Safety

D.1 Metals Industry Research and Development Center (MIRDC)

Workers are wearing their proper uniforms but some don’t have wearing
protective gears. They said that they are not really exposed to their workplace that’s
why they don’t wear any PPEs. Also, they are not producing many products but
just 2-3 parts that are mostly for testing.

D.2 Gardenia Bakeries Philippines

We see the manufacturing processes on a viewing deck which is located on

the second floor of the main production rooms. Inside the production, the workers
wear proper clothes and follows the safety rules. We see the whole production
process through a viewing window is a safe thing to do. This is to be safe for the
foods contamination.
 D.3 Pepsi-Cola Products Philippines, Inc.

The company really ensures the safety of their workers and continues to
improve their safety practices by passing the standards. Since most of the workers
are exposed to machines, they are provided with proper gears and clothes. Because
they are strict in implementation of occupational health and safety practices.

D.4 Zenith Foods Corporation (Jollibee Foods Commissary)

Workers inside the production are all friendly but they were all focused on
their tasks and wears proper uniform. The workers are observed to be following the
corporation’s rules since they are Food Company.

D.5 Del Monte Philippines, Inc.

Del Monte makes that all their workers adhere to their safety practices to
continuously provide a quality product. They have pictures for every workstations
to act as a guide and reminder of the proper uniforms for the production workers.
Workers have a proper safety uniforms.

V. Experience Gained

Two day plant tour give us a lot of inspiration and motivation. It make me realize
the true meaning of work in our field as an Industrial Engineering. This activity help us to
visualize what every production area are and how it works, what are the needed process
behind every finished product produce by manufacturing company.

To sum up, I earned lot of knowledge about the real world situation especially in
production, in planning and the importance of computerized control process.

VI. Learning Acquired

All companies gave an orientation of what Industrial Engineers do in their

company, what materials they utilize and processes they use, I have learned a lot from the
 visitation. One of these newly acquired knowledge is the machines and techniques used by
the companies to be able to improve their processes and continue achieving the high-quality
standard. Also one of the knowledge I gained from this subject is the importance of
commitment, time, and effort you need to put on every work you do.

VII. Recommendation and Suggestions

A. School
The subject plant tour and seminar must be always present in the curriculum. This
kind of tour must be always provided in order for the students to enhance their knowledge
concerning to the field they have taken. It will also help students to be familiarized and
ready for their upcoming works in the real world.

B. Class
As graduating students we all know that the discussion in every class in our school
is insufficient for us to fully determine all the things we need to know for our future job.
This kind of subject or activity will help in order to connect with other people and to gain
learning and add knowledge about the different process in making different products. And
also to know what is going on to the said Real World.

C. Company
All companies must be ready to share knowledge and to view their manufacturing
situation. The companies must need to have a representative in order to give small talk or
orientation about the do’s and don’ts inside the company that will also give some definition
first and most important; they need to share their experience in working in the industry.