Ticket No.

Priority Date (DD/MM/YYYY) Queue

INC9588019 1 - Critical 22/05/2019 OPS - Teradata DBA Support - L1
INC9128478 5 - Very Low 22/05/2019 Strati-AF-SQLServer 24x7 Support
INC9482239 4 - Low 22/05/2019 OPS - DBA - MFDB2 - L2
INC9347611 5 - Very Low 22/05/2019 Strati-AF-SQLServer 24x7 Support
INC9638658 1 - Critical 22/05/2019 OPS - DBA - Informix - L2
INC9626869 2 - High 23/05/2019 OPS - DBA - UDB - L2
INC9604080 2 - High 24/05/2019 OPS - DBA - Informix - L2
INC9672105 1 - Critical 25/05/2019 Strati-AF-SQLServer 24x7 Support
INC9671797 1 - Critical 25/05/2019 Strati-AF-SQLServer 24x7 Support
INC9594213 4 - Low 26/05/2019 OPS - DBA - Informix - L2
INC9507323 2 - High 26/05/2019 OPS - DBA - Informix - L2
INC9550344 4 - Low 26/05/2019 OPS - Teradata DBA Support - L1
INC9568575 5 - Very Low 26/05/2019 Strati-AF-SQLServer 24x7 Support
INC9668941 2 - High 26/05/2019 OPS - DBA - UDB - L2
INC9668958 3 - Moderate 27/05/2019 OPS - DBA - Oracle - L2
INC9698193 1 - Critical 27/05/2019 Strati-AF-SQLServer 24x7 Support
INC9459485 5 - Very Low 27/05/2019 Strati-AF-SQLServer 24x7 Support
INC9560596 4 - Low 27/05/2019 Strati-AF-SQLServer 24x7 Support
INC9593688 3 - Moderate 27/05/2019 Strati-AF-SQLServer 24x7 Support
INC9471960 3 - Moderate 27/05/2019 Strati-AF-SQLServer 24x7 Support
INC9650770 3 - Moderate 28/05/2019 OPS - Teradata DBA Support - L1
INC9650766 3 - Moderate 28/05/2019 OPS - Teradata DBA Support - L1
INC9650250 3 - Moderate 28/05/2019 OPS - Teradata DBA Support - L1
INC9650234 3 - Moderate 28/05/2019 OPS - Teradata DBA Support - L1
INC9650233 3 - Moderate 28/05/2019 OPS - Teradata DBA Support - L1
INC9719145 1 - Critical 28/05/2019 Strati-AF-SQLServer 24x7 Support
INC9390627 4 - Low 28/05/2019 OPS - Teradata DBA Support - L1
INC9200550 5 - Very Low 28/05/2019 Strati-AF-SQLServer 24x7 Support
INC9539250 5 - Very Low 29/05/2019 Strati-AF-SQLServer 24x7 Support
INC9340295 5 - Very Low 29/05/2019 Strati-AF-SQLServer 24x7 Support
INC9422238 4 - Low 29/05/2019 Strati-AF-SQLServer 24x7 Support
INC9409557 5 - Very Low 29/05/2019 Strati-AF-SQLServer 24x7 Support
INC9731516 1 - Critical 29/05/2019 OPS - DBA - Informix - L2
INC9201693 5 - Very Low 29/05/2019 Strati-AF-SQLServer 24x7 Support
INC9625388 5 - Very Low 30/05/2019 Strati-AF-SQLServer 24x7 Support
INC9612517 5 - Very Low 30/05/2019 Strati-AF-SQLServer 24x7 Support
INC9641493 4 - Low 30/05/2019 OPS - DBA - MFDB2 - L2
INC9587993 5 - Very Low 30/05/2019 Strati-AF-SQLServer 24x7 Support
INC9634427 5 - Very Low 30/05/2019 Strati-AF-SQLServer 24x7 Support
INC9546462 3 - Moderate 30/05/2019 OPS - Teradata DBA Support - L1
INC9539705 3 - Moderate 30/05/2019 OPS - Teradata DBA Support - L1
INC9413543 5 - Very Low 30/05/2019 OPS - Teradata DBA Support - L1
INC9777307 1 - Critical 31/05/2019 Strati-AF-SQLServer 24x7 Support
INC9766141 1 - Critical 31/05/2019 Strati-AF-SQLServer 24x7 Support
INC9210497 4 - Low 31/05/2019 OPS - DBA - Informix - L2
INC9238788 4 - Low 31/05/2019 SO - MF - CICS L2
INC9095035 3 - Moderate 31/05/2019 SO - MF - CICS L2
INC9296261 4 - Low 31/05/2019 OPS - Teradata DBA Support - L1
INC9637416 4 - Low 31/05/2019 OPS - DBA - MFDB2 - L2
INC9323239 4 - Low 31/05/2019 OPS - Teradata DBA Support - L1
INC9390396 1 - Critical 31/05/2019 OPS - Teradata DBA Support - L1
Reason for Breach

Its IMS ticket

It came to our queue on 22/05/2019 , we have updated on the same day and due to delayed response from the user we have c
It came to our queue on 30/05/2019 from Teradata, we closed it on 31st since it was not a db2 issue.
 Preventive Action Breach Clasification

we have updated on the same day and due to delayed response from the user we have closed it on 30/05/2019
rom Teradata, we closed it on 31st since it was not a db2 issue.