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08 OCT 18
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SwiftPOS API Integration Experts – A Holistic POS ALL

System for Hospitality C R E AT I VE I N S PI R AT I O N

D I G I TA L I N D U ST RY N EWS

S E A R C H O PT I M I S AT I O N

U S E R E XPE R I E N C E

U S E R I N T E R FAC E

WE B AG E N C Y L I F E

WE B D E S I G N

WE B D EVE LO PM E N T

JULIAN CHAN | WEB DEVELOPMENT

What Is SwiftPOS And What Can It Do?

With over 23 years of experience as a Point of Sales (POS) Software Solutions Provider, SwiftPOS has become world renowned for
their total POS solution – and with it’s website API integration, it now has even more versatility. With a specialty in coordinating

POS terminals with software that manages back-of-office POS functions, SwiftPOS has developed a total POS solution for

businesses that span across the hospitality, retail and food industries. Over this time, SwiftPOS has installed over 20,000 POS

terminals in over 3,500 businesses and venues globally.

The SwiftPOS system mainly operates via traditional POS terminals (similar to a computer screen and sits at the counter of any

shop or restaurant where staff can take orders and process transactions). The SwiftPOS system can:

Conduct inventory checks

Change individual product prices

Check current up-to-date stock levels

Process returns & refunds

Handle clerk clock-ins

Sync price updates from SwiftPOS directly to POS terminals

Hold up to 10 different selling prices for different locations

Add new barcodes at the POS Terminal

Print promotional labels through direct connections with a printer

Connected through SwiftPOS, businesses can have a series of POS terminals in multiple branches, that sync with each other

seamlessly. This applies to the digital world as well; with the escalating boom of e-commerce, SwiftPOS has also created a hybrid

cloud storage system which merges traditional POS technology with cloud storage systems, so that business activities can be

managed and coordinated on and off premise, as well as over multiple locations.

What Does SwiftPOS Offer?

Optimised System with Mobile Flexibility

With the increasing trend of users and consumers going from desktop to mobile, SwiftPOS has embraced mobile solutions for

their POS Terminal Systems. SwiftPOS terminal software has been optimised to suit any dimension of screen hardware, ranging
from small handheld devices to larger self-serve terminals.

Handheld POS devices have become increasingly popular as the POS terminal of choice, particularly for small business owners,

pop-up and market stores. Carrying all the necessary functionalities of a traditional POS terminal, they are favoured because of

their mobility and convenience in set up. Whilst online is booming, studies still show that almost 50% of consumers are willing
to pay more for personalised in-store experiences. With buyers feeling more comfortable to buy in store, stores can really take

advantage of this and elevate their service in stores with mobility of a handheld POS device to bring a more holistic service to the

customer through

Signing up customers quickly to a loyalty program on the store floor

Providing a easy and fuss-free return

Looking up customer account details for older transaction details

This encourages more meaningful interactions as well as increasing efficiency, improving the customer experience as well as

efficiencies of the business.

SwiftPOS also enables users to review real-time business insights and performance through the SwiftPOS live dashboard feature.

The dashboard is easy to access and can be used on and off premises as well as on mobile.

Reputable Third Party Integrations

Often businesses have multiple software systems for their various business processes such as

Accounting

Sales reporting with real-time gross profit analysis

Data entry

Monitor inventory levels

Multi-location inventory management

Employee management

Whilst it might be hard to let go of the traditional pen and paper in manually inputting data from POS systems into books and

reports, it has become outdated, grossly inefficient and also prone to accidental human error; a whopping 27.5% of accounting

errors are a result of manual entry errors.

SwiftPOS adds value to the information it collects through its ability to integrate with third-party software to extract information

and provide further insight to the business or facilitate other business processes. Xero is one of many integrations that facilitate a

direct connection from SwiftPOS to Xero’s interface, ensuring the accounting team has access to accurate, real-time data.

SwiftPOS recognises that hospitality and fuel businesses such as clubs, restaurants, cafes, convenience stores and petrol stations

all require different functionalities in their POS system, hence there are also customised integrations available which have been

tailored specifically for those businesses.

Inventory Management

In 2017, 43% of US small businesses still relied on manual inventory management processes or even worse, didn’t have a system

in place to track their inventory. The consequences of not having proper inventory management in place are serious, from

overstocking to shrinkage and theft. SwiftPOS takes inventory management seriously, enabling the monitoring of inventory across

multiple locations in real-time through the SwiftPOS system.

Wizards are used in various ways to automate repetitive processes. For example, the Reorder Wizard allows users to set caps on

inventory levels based on sales histories. It also provides insight on past sales periods so that users are able to make informed

decisions on appropriate levels of stock to order for certain periods of time, such as Christmas, when more stock may be needed.

Comprehensive Customer Relationship Management (CRM)

It’s often said that 80% of a business’s revenue comes from 20% of their customer base. Hence, CRM is vital in ensuring that this

20% can be identified and looked after, to build a growing and more fruitful relationship. Various features such as customisable

vouchers and coupon configurations are built-in the SwiftPOS system. The system is also capable with creating customer

campaigns using various options such as pricing strategies and loyalty point systems. With 81% of consumers more encouraged

to continue shopping with brands that have loyalty programs, integrations with third-party loyalty and rewards program

providers have proven to be indispensable.

Swiftpos integrations can provide businesses with access to real-time data on customer information including loyalty points,

account balances, and credit limits, they can assist with targeting members for campaigns and promotions so that the right

customers are reached at the right time.

Security Integration

While businesses can suffer the threat of theft and fraud from customers, there is also the possibility of internal security threats;

70% of retail loss and fraud caused by internal staff. To help counteract this, SwiftPOS offers integrations with security systems as

a safety measure and to deter these incidents from occurring.

The integrations DVR Solutions and Honeywell enable CCTV footage to be seamlessly linked to transaction times and records so

that incidents can be pinpointed. Redflag POS also allows businesses to choose particular activities and behaviours to track and

bring attention to such as unreasonable staff discounts or an abnormal number of void transactions. These activities can be
automatically flagged and managers can be instantly alerted via email or phone call.

Why Choose SwiftPOS Over Competitors

Strong Industry Experience and Large Reach

23 years of industry experience has shaped SwiftPOS into an experienced and reliable POS software solutions provider. With this
many years in the industry, SwiftPOS has been able to extend their reach globally, creating a large network of knowledgeable

resellers and distributors which enable SwiftPOS to provide it’s users with local support 24/7.

Customisable and Scalable

SwiftPOS provides unlimited options for screen layouts, colour-coding, text inputs, graphics and image integrations for users to

customise. Additional features that may not be relevant can be hidden while important features take front and centre. This
ensures that the layout best matches the business’s style of operation.

The SwiftPOS system can also be utilised by business of any size, from local cafes to large stadiums, as well as franchises, which
can be centrally managed, controlled and analysed from one location. For growing businesses or businesses looking to expand,

business owners don’t have to worry about outgrowing the system, as SwiftPOS can easily scale with the business.

Hybrid Cloud Solutions

There are various advantages and disadvantages of traditional POS systems to cloud based POS systems. For example, traditional
systems are functional but bulky and expensive, while cloud-based systems are more efficient and easily accessible, although they

may rely on good internet.

SwiftPOS brings together traditional POS systems with cloud-based systems through a hybrid cloud system allowing businesses
to get the best of both worlds. By relying on more local servers, SwiftPOS users can continue trading for 30 consecutive days
whilst the internet is down. Businesses are also able to store data securely on cloud storage services and operate the business on

and off premises.

Who is SwiftPOS Ideal For

The SwiftPOS system has been developed with the hospitality and fuel industries in mind, offering the essentials of employee
management, inventory control and standard security measures as part of a standard build. Single, multi-store, or even

multinational businesses have a need for a holistic POS system and SwiftPOS system is the perfect system that can mould to fit
the different needs of this range of businesses.

SwiftPOS brings efficiency and convenience in several ways including the option of having handheld POS systems, which enable
users to provide faster, better service to customers. By running on a hybrid cloud system, users are also able to view reports and

insights derived from POS data anytime and anywhere.

While there’s a plethora of POS systems in the market, SwiftPOS remains among the top contenders in the market due to their

reliability, support and strive for innovative integrations that their users actually need.

How Can We Help With Your SwiftPOS Integration

With an experienced developer, there are a myriad of ways to integrate SwiftPOS into your business operations and let it
streamline any inefficient processes you have become tired of dealing with.

Being specialists in web API integrations and with a heart to help and share, our web developers are well-versed in these
matters to lend a hand. just give us a call today on 9912 6403 and let us know how we can help or answer your questions.

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