Professional Documents
Culture Documents
Models of Written Communication. � Scan your research � Highlight key points; � Review your � Knowing the strategies helps you analyse the strategies other
1. Claude Shannon’s model – research � Group ideas in a logical fashion � Edit the outline � people are using to persuade you.
Based on mathematical theorems, beginning with the source via Determine whether subtitles, bullets, selective bolding � Knowing the strategies helps you to choose which is the most
the channel used to convey the message and finaly how � Write the summary in your own words effective way to persuade an audience.
massege is encoded by the receiver. � Read aloud Showing Sound Reasoning
2. Roman Jakobson’s Model – (c) Elements of an Executive Summary writer’s best weapon
Taking into account the writer,reader, context,message,contact � purpose and scope of document � methods � results � Presenting Reliable Evidence
and code. The model canappear three dimensional, with the conclusion � recommendations � other supportive information. the kind of evidence readers are willing to accept.
writer, text and reader. (d) Sample of an Executive Summary THE REASONING PROCESS
3. Micheal Polanyi’s Model – Knows the important of tacit Topic 7 (a) Writer’s Claim - The position the writer wants readers to
dimension ( knowledge more than speech) in writing poem, novel, persuasive writing accept.
an essay. (a) Assertion - is when the writer asserts certain opinion to the (b) Evidence - consists of observations, facts and other
4.Ulric Neisser’s Model – reader. information provided in support of the claim.
Based on psychology of cognition , perception which is applicable (b) Concession/Rebuttal - The writer should (c) Line of Reasoning - The connecting link between the claim and
to writing process ( new information – affect – exploration – guide) remember that there are other views that differ from the writer Es the evidence
Topic 6 views. Deduction begins with a general principle or premise and draws
Short forms of written communication (c) Proof - presents the thesis statement’s support. a specific conclusion from it.
1. E-mail – short for electronic mail and is a method of Reasons for and Purposes of Persuasive Writing Induction supports a general conclusion by examining specific
composing, sending & receiving msg over electronic comm. Sys. - to influence or change an audience’s thoughts or actions. facts or cases.
Categories – personel email, legitimate business email, Types of Reasoning Processes DIRECT AND INDIRECT PATTERNS OF
subscription (approve by recipient), unknowingly approve by 1. namely induction 2. deduction. ORGANISATION
recipient, spamming not approve by recipient and virus mail (sent The process itself appeals to reason, emotion and our good (a) Organising to Create a Positive Response
by infected sys) personality and character. (b) Direct Pattern Organisation
Spam means unsolicited email. Source of Information, Relating to Arguments and Evidence (c) Indirect Pattern of Organisation
Memorandum and executive summaries Convincing evidence will satisfy the following questions: VOICE AND CREDIBILITY
1. Memo – quite similar to a code but contain longer text. � Do you have enough evidence to present your case? means Who am I as a writer? Am I deputising someone else or do
a) Use Gender-neutral language – Dear Sir/Mdm/Ms � Is the evidence trustworthy? I assume another role? In other words, be yourself when you
b) Use slang-free language, � Is the evidence verifiable? write.
c) Profesional/Formal tone – Firstly, secondly,. authoritative (a) Consider the Reasoning Process and Types of Reasoning -
d) Feedback, e) Format – use appropriate format � Do people question your authority on a particular subject? The writer needs to think and consider how he reasons out his
2. Executive summaries – previews main points of an in-depth � Is your expert opinion current or up to date? writing
report � Do your peers accept your opinion? (b) Choosing an Appropriate Voice - an important element of your
a) Functions of an Executive Summary � Is your expert advice free of bias? persuasive strategy;
� Gives readers the essential contents (c) Establishing Credibility - the belief your readers have regarding
� Previews the main points whether you are a
� Helps readers determine the key results good source of information and ideas.