GATEKEERPER ERRORS

1. If we seen the msg like The gatekeeper device (while using the Base Daemon) has
an error (Please see the Log file)
while executing the symcli commands do

2. try to fix that one by using  symcfg discover

3. if it not fix the problem then find what deamons are running and do following
procedure

Server1/root: /usr/symcli/bin > stordaemon list

Available Daemons ('[*]': Currently Running):

[*] storapid EMC Solutions Enabler Base Daemon

storgnsd EMC Solutions Enabler GNS Daemon
storrdfd EMC Solutions Enabler RDF Daemon
[*] storwatchd EMC Solutions Enabler Watchdog Daemon

DIST01/root: /usr/symcli/bin > stordaemon shutdown storapid -immediate

storapid Told to shutdown
Waiting for daemon(s) to shutdown. This may take several seconds.
DIST01/root: /usr/symcli/bin > stordaemon start storapid
Waiting for daemon to start. This may take several seconds.
DIST01/root: /usr/symcli/bin > symcfg discover

This operation may take up to a few minutes. Please be patient

EMC-KNOWLEDGE

Environment: EMC SW: Solutions Enabler SYMCLI 6.2

Environmen EMC SW: Solutions Enabler SYMCLI 6.0.x

t:

Environmen Open Systems Host utilizing UNIX

t:

Problem: symcfg discover fails with gatekeeper error

Problem: symrdf commands fails with gatekeeper error

Problem: various Solutions Enabler commands failing with message below

Problem: Error: The gatekeeper device (while using the Base Daemon) has an error (Please see the Log file)
In symapi.log: emcSymRealSimplePing PSCaccessok (182_03) sts: SIL_GKMGT_NEED_DISCOVER,
Problem: Order17: None, gk: /dev/pooled, sid: returning SYMAPI_C_FAILED_LOCAL_SYM_PING
In storapid.log: "A gatekeeper cannot be opened because all gatekeeper candidates are currently
Problem: grouped"
There is a issue with the Base daemon (storapid) on your server. You should first try to run
Fix:
'symcfg discover' and also re-start this daemon as follows:

/usr/symcli/storbin/stordaemon shutdown storapid

This daemon should automatically re-start if default settings are still enabled. Re-try the 'symcfg
discover' command now.

If command continues to fail please remove /var/symapi/ldb directory (make sure its
/var/symapi/ldb and NOT /var/symapi/db which is removed!), re-start the daemon and try discover
again.

If failure persists, please contact Support for further assistance.