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PeopleSoft Highlights

PeopleSoft CoE
Agenda

 PeopleSoft Overview
 Snapshot
 Services Portfolio
 Select Customers
 Capability
 Applications: HRMS, FSCM, CRM, Testing
 Administration: Architecture & Database
 Birlasoft Solutions
 CoE Framework & Advantages
 Birlasoft Differentiators
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Company Confidential
Snapshot

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Services Portfolio

Industry Verticals

Manufacturing

Services and
Healthcare

Consulting
Education
Banking &
Financials

Insurance
Pre Implementation and Strategy and Roadmap, Prototyping &Solution modeling,
Advisory Architecture Planning, Audit and Health Checkup
PeopleSoft Service Offerings

Business Process Standardization, Full Life Cycle


Implementation Services
Implementation, Global Rollouts

Upgrade Assessment, Business Process Re-engineering, Tools


Upgrade Services
and Application Upgrade, Data Conversion

Support & Maintenance 24x7 Managed Services, Enhancements, Technology


Services Helpdesk, Business Process Outsourcing, Tax updates

Assessment and Process Setup, Wing to Wing Testing,


Testing
Testing Automation, Specialized Testing

Shared Services - Pay Pay per use model, Task based billing using shared resource
per use pool
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Company Confidential
Select Customers

US
Fortune 5 Implementation, Upgrade, Support Europe
Corporate HCM, CRM, Portal, Admin
Fortune 5 Implementation, Support
Fortune 5 Implementation, Upgrade, Support
Healthcare FIN, SCM, ESA
Healthcare FIN, SCM, ESA
Support, Development
Fortune 5 Support Audit Giant
CRM, Admin
COMM FIN FIN, Admin
US Giant Implementation, Upgrade, Support
APAC
Insurance HCM, FSCM, CRM, ELM, Admin Global Swiss Development Support
Cushman & Upgrade, Support Bank HRMS, FIN
Wakefield HCM, FIN, SCM, Admin
India Global Implementation
US Large Implementation Resorts Group HCM, FIN, SCM, ESA
Cruise line CRM, ERMS Global Implementation, Support Largest Implementation
US Large Support, Development Large Bank HCM, FIN, CRM, Admin Brewery HCM
Services FIN, SCM Development
Fortune 10 Support, Development Cargo Giant
Support HCM
Restaurant Consulting HRMS, CRM, Admin
HCM
Largest Support
US Giant Support, Development
Media FIN, CRM
Bank HCM, FIN
Global Support
Ports FIN, SCM

Asia Large Support


Bank HCM, FIN, Admin
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Company Confidential
HRMS Capability

Summary:
Assessment and Process Set Up
 End to end HRMS business solutions
Human
Benefits
Payroll Payroll  More than 1500 man years of HCM experience
Resources Interface North America
 Birlasoft HCM Integrated Solutions provide
Global Absence Time and
Pension
Payroll Management Labor savings in excess of 22%
 Birlasoft eRecruitment solutions offer plug and
Workforce Service Delivery play vendor integration scripts

e- e-
e-Profile e-Benefits
Compensation Development Select Engagements:
HR Portal HR Help
e-Pay
Pack Desk
 Implemented the worlds largest and complex
HCM system for an employee base of about one
Enterprise Talent Management million employees
 Implemented HCM 9.0 for giant APAC tourism
Talent Candidate e- Learning
Acquisition Gateway Performance Management  Fortune 5 HCM Upgrade in record time
 Multiple 24 * 7 managed services engagements
HR Analytics and Business Intelligence  PeopleSoft HRMS used as system of records for
Birlasoft global operations
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Finance and Supply Chain Capability

Summary:
Global Financial Management  Seamless integration solutions
 Enhanced efficiency with automating and
Asset Cash
Billing eBilling standardizing of key business processes
Management Management

General  More than 1000 man years of experience


Payables Purchasing Receivables
Ledger
 End to end FSCM testing scripts for jump start
testing and reduced implementation life cycle
Enterprise Supply Chain Management

Order Inventory Supply Chain Manufacturing


Select Engagements:
Management Management Planning
 Fortune 5 FSCM 9.0 globally implementation on
Fusion Middleware
Enterprise Service Automation
 US Insurance giant Financials & SCM upgrade
Contract Expenses
Project Project  Implemented FSCM 9.0 for giant APAC tourism
Costing Billing
 Shared service FSCM offshore integrated testing
Project Resource Project
Portfolio Management Analytics  Fortune 5 Global FSCM 24*7 Managed Services
 PeopleSoft Financials used as system of records
for Birlasoft global operations
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Company Confidential
CRM Capability

Summary:
 Dynamic Web services integration (WSRP Portlets and
I-Frame) with PeopleSoft CRM (Tools 8.49 and above)
Sales Solutions
with third party applications.
 IT and Business simplification using simplified and
Marketing Solutions
integrated CRM applications
 Multichannel framework email integration solutions for
Service Solutions CRM and ERMS business modules

HR HelpDesk Select Engagements:


 CRM Application Outsourcing for 16*5 support using
CRM Portal Pack managed services model for a Europe Audit giant
 Implementation of Multi channel framework for
marketing solution for a leading US cruise line
 Implementation of CRM HR HelpDesk for a US
Insurance giant

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Company Confidential
Testing Capability

Assessment and Process Set Up

Quality and Process Test Strategy Automation Feasibility Tools


Management and OTC Setup Analysis Evaluation

Wing to Wing Testing

Functional System Integration Regression


Testing Testing Testing Testing

Stress and Performance UAT Mock Cut Over Parallel


Testing Support Testing Testing

Automation

Test Automation Framework Regression and Functional GUI and non–GUI based Test Data
(RATF®) Test Suite automation Generators

Specialized Testing

Compliance Framework Internationalization Data Migration Security


(SOX, ITIL, COSO) Testing Testing Testing
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PS Administration Capability

Summary:
Architecture Management  Productivity improvements with an average of
about 20% in the first year
Capacity Performance Load High System
Planning Optimization Balancing Availability  Multiple managed services infrastructure
engagements at global SLA yield of 99.5%
Upgrades and Patches  Round the clock operations with zero
unplanned support down time
Application Tools
Bundles Patches
Upgrade Upgrade

Select Engagements:
Database Management – Installation and
Configuration  Fortune 5 managed service 24*7 outsourcing
covering more than 100 P instances with
Oracle SQL Server DB2 Sybase
production data in excess of 400TB.
 Complete end to end Application integration
Fusion Middleware and Integration with IBM Websphere Portal using PeopleSoft
Web services and WSRP Portlets.
Change Management  Multiple Tools and Application upgrade across
different versions, applications, and
10 geographies.
Company Confidential
Birlasoft Solutions

Implementation Solutions:
 End to end pre configured test scripts for PS 9 Finance, Supply Chain, ESA business modules
 HRMS eRecruitment solutions and plug and play based vendor integration
 Multichannel framework solutions for email integration on ERMS-CRM

Upgrade Solutions:
 Upgrade Toolkit for customization and impact analysis
 Dedicated PeopleSoft upgrade lab on various operating systems and databases

Performance and Data Management Solutions:


 Excel based Data conversion tool
 Integration Solutions on PT 8.5 using XML Web Services and AJAX
 Data masking solutions for data privacy and security
 Automation and Performance management tools
 Instance verification and management tool

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Company Confidential
PeopleSoft Practice: Framework & Advantages

 Dedicated Upgrade lab  Mature Training model


 POC demo for new processes,  Customer specific Certification
tools, and applications  Continuous growth leading to
 Pre-implementation lowered attrition
roadmap and solutions

CoE
Framework

 Regular health check with  PeopleSoft Portal for KM


strong SME pool  Best Practice Sharing with
 Use of Birlasoft solution accelerators Centralized Reusable Components
 Mature processes, frameworks and  Established technology helpdesk
delivery model
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Company Confidential
Birlasoft Differentiator

 Use of Birlasoft Solution Accelerators


TCO  About 10% Reduction in Implementation Effort
Reduction  Controlled cost with mature stringent processes

 More than 99% SLA compliance at global scale


Delivery  Predictable delivery with less than 2% variation
Excellence  Minimized risk using Six Sigma and CMMI approach
 One Stop Solution for all Business Needs

 Steep Ramp-Up and Ramp-Down Benefits


Flexibility &  24 * 7 Global Development Centre
Adaptability  Customer Tailored Certification Programs
 Shared Services “Pay per Use Model”

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Company Confidential
Thank You

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