Telecoms Training Courses list

Course benefits
This truly unique course provides an essential and authoritative coverage of modern networks and
telecommunications systems, including voice, data, mobile, wireless and IP networks, like no other
course available in the UK.

The course provides a solid foundation in the broad spectrum of current networking technologies that
are becoming essential knowledge for today's network and IT professionals.

Our course includes focused lecture sessions, lab exercises, demonstrations and comprehensive
reference materials which reinforce subjects covered during the course.

Industry-leading Courseware
This course features the most comprehensive courseware you will find, with thirty modules and more
than 800 pages of detailed reference notes and hands-on practical lab exercises.

NEW Hands-on Practical Sessions

Delegates gain hands-on practical experience with high-speed LANs, TCP/IP protocols, DHCP, DNS,
IP routers, voice over IP products, IPv6 software, protocol analysers, security firewalls, IEEE 802.11
Wireless LANs, Bluetooth hardware and more.

A new series of in-class demos and hands-on practical exercises allow delegates to experience a wide
range of modern network technologies first-hand.

Who should attend?

Everyone needing a comprehensive introduction to modern telecommunications and data network
technologies.

This course is ideal for:

Systems support staff wanting a comprehensive grounding in modern telecommunications and

networking technologies.
All Network support staff, regardless of the types of networks they support.
All Telecommunications engineers - as a foundation for follow-on training, and also to "fill the gaps" in
their areas of expertise.
Telecoms Training Course 301: Content

The evolution of telecommunications

The PSTN, modems, digital links, ISDN, X.25
Advent of computing, IP, Frame Relay, SDH
PABXs, voice mail, ACD and other voice technologies
LANs, intranets, LAN components, cabling
Network Unification
Essential communications principles
Network topologies
Circuit-switched networks
Packet-switched networks
Bps versus Baud
Data rate, bandwidth, throughput, latency, jitter
Time Division Multiplexing (TDM)
Inverse multiplexing, bonding
Statistical Time Division (STDM)
S

Protocol architectures
The OSI 7-layer model
Common protocol architectures
Function of protocols and layered architectures
IIEEE 802 standards model

Public telephony services

Public telephone network
ISDN: PRI, BRI
Cellular mobile networks
Cable networks
C

Using modems
Modem functions
Asynchronous and synchronous modems
EIA-232, V.24, V.35
Modem standards
M

ISDN networks
ISDN Basic Rate, Primary Rate and Broad Band services
ISDN structure and terminology
ISDN and the OSI Model
I.430/I.431, layer 1 frames
I.441 ISDN layer 2 LAPD
The ISDN signalling interface
Q.931 signalling operation
Q

ISDN trunk signalling

ITU SS7 / C7 defined
Where C7 is used
C7 Layer 2 (MTP2)
C7 Layer 3 (MTP3)
C7 MTP3 operation
Level 4 messages
What is Computer Networking?
Essentials concepts
Peer-to-peer
File transfer & sharing
Client-server, Thin client
C

Network Data Transmission

Network packets, frame types
Data transmission
Packet-switching concepts
Packets versus cells
P

Local Area Networks

IEEE 802 series standards
Ethernet characteristics
CSMA/CD
Frame formats (DIX, 802.3)
MAC addresseses: unicast, multicast, broadcast
110BASET, 100BASETx, Gigabit Ethernet, Metro Ethernet

Network Adapter Cards

Role of the network adapter
Configuration options
Network Drivers
Testing adapters & drivers
T

Creating Larger Networks

LAN Repeaters, Bridges
Spanning Tree (STAP)
Layer 2 switches
The role of Routers
Layer 3 switches
L

Introduction to TCP/IP
The DARPA model
Role of IP, TCP, UDP, ICMP, ARP
Application protocols
IP address, subnet mask
Default gateway
IInstalling and testing TCP/IP
IP Addressing
Class A, B, C, D, E
Multihomed systems
IP multicasting
Common problems
C

IP Address Resolution
Resolving local and remote addresses
ARP protocol & cache
The arp command
Common problems
C

Subnet Addressing
What is a subnet?
Subnet addressing
Choosing the mask
Defining subnet IDs
S
Supernetting

IP Routing
Routing fundamentals
Local vs remote routing
System routing tables
Static vs dynamic routing
D-V protocols: RIP II, IGRP
Link State: OSPF, EIGRP
L

DHCP
DHCP Lease mechanism
Planning for DHCP
Configuring scopes & options
C

Name Resolution
TCP/IP naming schemes
Configuring the HOSTS file
Configuring a DNS client
Configuring a DNS service
Common problems
C

Overview of VoIP
Why consider VoIP?
Who uses VoIP?
H.323 Architectural overview
Real Time Protocol: RTP, RTCP
SIP Architectural overview
MGCP and H.248/Megaco
IIP QoS, IntServ, RSVP, DiffServ, MPLS

Mobile IP & IPv6

The need for Mobile IP
Mobile IP and mobile networks: GPRS, UMTS
Mobile IP and WLANs
What is IPv6?
Why move to IPv6?
Migration paths, timescales
M

Introduction to IP network security

Network vulnerabilities
Address Translation (NAT)
Configuring IP filtering
Employing firewalls & VPNs
E

WAN technologies
Private Circuits
T1/E1, T3/E3
SDLC and HDLC
S
SONET/SDH

Packet Switched WAN Technologies

X.25 packet networks
Frame relay networks
ATM networks
A

Frame Relay networks

The Link service
Speed, CIR, congestion
Logical channels, PVCs, SVCs
L

ATM networks
Supporting traffic types
Virtual Paths, Channels
Signalling, VPI/VCI switching
ATM cell structure
CBR, VBR-RT/NRT, ABR, UBR
ATM adaptations layers
ATM QoS, traffic shaping
LANE and MPOA
L
Digital Subscriber Line (DSL)
DSL data rates
Available ADSL services
FDM versus Echo Cancellation
Discrete MultiTone (DMT)
Framing and Scrambling
Carrierless Amplitude Phase Modulation (CAP)
Types of DSL:
- ADSL, SDSL, SHDSL, IDSL, HDSL-2, VDSL, G.Lite.
UK Broadband ADSL services
Exploiting ADSL Employing IP VPNs
E

Wireless Communications
Essentials of radio communications
Wireless environments, capabilities and applications
RFID, Bluetooth, ZigBee, Wi-Fi, WiMAX, UWB
802.11 WLAN essentials
IEEE 802.11, 802.11b
802.11a/h, 802.11g
FHSS, DSSS, OFDM, PBCC, Channels
Infrastructure and Ad-hoc modes
SSID, BSSID
Data rates, throughput, network capacity
Voice over Wi-Fi, WMM, QoS, 802.11e
Common misconceptions with Wi-Fi WLANs
802.11 WLAN operation
Essential planning and design principles
802.11 (in)security, WEP
TKIP, MIC
Cisco LEAP
WPA v1, WPA v2
802.11i, RSN
WPA PSK
802.1x/EAP, EAP-TLS, EAP-TTLS, PEAP
GTC, EAP-FAST
G

Overview of Bluetooth
What is Bluetooth?
Applications for Bluetooth
Frequency bands and RF channels
Bluetooth frequency hopping
Piconets & Scatternets
Master-Slave operation
SCO links and ACL links
L
Data rates
Device addressing
Controller states
Bluetooth Security

Overview of WiMAX
Fixed broadband wireless access
Capabilities of WiMAX
IEEE 802.16 standards
WiMAX Forum and WiMAX standards
WiMAX trials and deployments
WiMAX mobility, 802.16e

Mobile communications
Cellular mobile networks
GSM mobile networks
Mobile data: CSD, HSCSD, WAP
GPRS services
EDGE, EDGE deployment
3G systems, IMT-2007
Overview of UMTS
UMTS deployment

Enterprise Mobility Applications

RIM BlackBerryy™
Mobile e-mail
Other applications for BlackBerryy™
BlackBerryy™ case studies
Other terminals/platforms: Mobile phones, PDAs, Palm devices, Pocket PC, Windows Mobile
Successful applications
Case studies
Ciritical issues for successful deployment