Welcome to

Futuretrend Financial Training

CeMAP Training Brochure

call us on
020 8443 2888
0845 686 2888
www.cemap123.co.uk

info@cemap123.co.uk
Content

About Us ………… 03
Financial Authority … 04
Financial Courses … 08
CeMAP 1 ………… 10
CeMAP 2 ………… 12
CeMAP 3 ………… 14
EMPAD ………… 16
Other Training …….. 18
Contact Us ………... 20

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 Welcome
to
Futuretrend
Financial
Training
You have made an enquiry about a new
career as a Qualified Mortgage Advisor.
The CeMAP certification is awarded by
the Institute of Financial Service (IFS) and
the qualification is assessed and awarded
by the Chartered Institute of Bankers.

The purpose of this document is to

provide you with as much information as
possible for you to be able to
decided whether a career in the
Financial Sector as a Mortgage
Advisor is suitable for you.

About Us
Futuretrend has been established since December 2000
with far-reaching visions of excellence in the training and
personal development arena.

We are a training Academy with an exceptional track record

in IT training and now also in the development of trainee
mortgage advisors. The Financial Services training staff of
Futuretrend are highly skilled, have a wealth of experience
in coaching and in fact are practising Mortgage Advisors in
their own right.

At Futuretrend it’s not enough for you to register as our

student. We want you to excel! We want you to be the very
best you can be in your chosen vocation.

Our method of study is psychologically / scientifically

proven to allow for the absorption of the CeMAP syllabus.
We have created a wining combination of teaching princi-
ples and techniques that allows for a complete novice to
change his / her vocation (whatever it was) to a lasting ca-
reer as a Mortgage Advisor.

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Market Arena for Mortgage Advisors
In recent years the property market has seen an
extraordinary level of growth with more people buying and re-
mortgaging properties for residential use or
investment purposes. The majority of property
acquisition by ordinary people is financed using a
mortgage.

With this increase in property purchases, lenders have devised

a variety of mortgage packages to meet a wide range of individ-
ual circumstances. There are mortgage products for virtually
every client, including first time
buyers, re-mortgages, council house purchases, buy-to-lets,
even mortgages for people who have County Court Judge-
ments, and previous mortgage arrears. With
lenders offering short-term introductory rates to win
business, some buyers are changing mortgages every 2 to 3
years. This means that, as a Mortgage Advisor, you may also
have the opportunity to service your existing clients for another
mortgage in 2 to 3 years time.

Why Become a Mortgage Advisor

With so many people requiring mortgages to fund their home
purchases, it is not surprising to know that a good Mortgage
Advisor can enjoy a rewarding and satisfying career with regu-
lar income from products that pay out every month, such as Life
Assurance policies, in addition to commissions received in re-
spect of completed mortgage transactions. The industry in
which you will be working is highly regulated and the advice you
will be providing must be in accordance with the compliance
requirements of the Financial Services Authority (FSA).

During your training you will be taught how best to deliver ad-
vice according to the Financial Services Authority’s best prac-
tices - ensuring an impartial and transparent level of service
protecting both you and the client from any confusion. These
are some of the reasons why a career as a Mortgage Advisor is
suited for many people:

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Commission Based Work Allows for
Uncapped Financial Earnings
Experienced, employed, mortgage advisors can expect basic
salaries of up to £35,000, plus commission and bonuses de-
pendent on performance. Currently,
positions are being advertised across the country with on-
target earnings of £40,000 to £50,000 p.a.

if you enrol yourself on our CeMAP & EMPAD courses and

pass your exams then you will be able to practice as a li-
censed mortgage broker and we can place you with one of the
leading mortgage brokers in UK.
Your OTE (on target Earnings) will not be less than 50K per
year.

Other areas where you could receive additional fees include:

Life Assurance, Buildings Insurance, Contents Insurance, and
Critical Illness Cover amongst other products.

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Meeting People Face to Face
As a Mortgage Advisor you will often meet
people face to face to discuss their mortgage needs.
You will need to employ a multitude of interpersonal
skills to understand exactly what the client is looking
for and then advise and source the correct mortgage
product for them. The client will then make an inde-
pendent
decision based on your recommendation. You will
also be speaking to people on the telephone to dis-
cuss their personal circumstances and mortgage re-
quirements.

You will therefore need a range of customer-related

skills to ensure the quality of service
delivered is sound and assured. This is an exciting
role where you will be meeting and talking to new and
different people every day and you are there to help
with their mortgage requirements.

Growing a Customer Base

As you progress in your career as a mort-
gage advisor, you will be
continuously building your contacts. Provid-
ing you keep your clients happy and meet
their needs, you will develop a good client
base that will come back to you for more
mortgage advice in the future.

With the introduction of new products and 2,

3 and 5 year mortgage deals, people now
tend to exchange their mortgages for better
deals when their present short-term arrange-
ments are complete. This may provide
opportunities to service your clients again
with other mortgage products.

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Referral Clients
Providing you deliver a first rate ser-
vice, it is usually the case that your
satisfied clients will refer other peo-
ple to you for their mortgage needs.
This is an excellent opportunity for
you to extend your client portfolio as
a direct result of the level of
service you have delivered to your
existing clients.

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 Courses Available

CeMAP 1
Certificate in Mortgage
Advice & Practice - Module 1

Unit 1 - Introduction to
Financial Services & Products

Unit 2 - UK Financial Services &

Regulations

CeMAP 2
Certificate in Mortgage
Advice & Practice - Module 2

Unit 3 - Mortgage Law, Policy

Practice & Marketing

Unit 4 - Mortgage Applications

Unit 5 - Mortgage Payment Meth-

ods & Products

Unit 6 - Mortgage Arrears & Post

Completion

CeMAP 3
Certificate in Mortgage
Advice & Practice - Module 3

Assessment of Mortgage
Advice Knowledge

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 Also Available

EMPAD
Enhanced Mortgage Practise
and Advice Diploma

CePS
Certificate in Professional Sales

Please Note:

Examinations must be paid for

separately to the examining au-
thority.

Please refer to our Terms and

Conditions for full details.

If you have any questions please

contact an advisor on
020 8443 2888 or 0845 686 2888
or email us :
enquiries@cemap123.co.uk

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 CeMAP 1

Certificate in Mortgage Advice & Practice

- Module 1

5 Days Intensive Training (Full Time/Part Time)

Assessment Units
Unit 1 – Introduction to
Financial Services & Products

Unit 2 – UK Financial Services and Regulation

Exam delivered electronically

Before commencing on our CeMAP 1 course you will

be expected to complete a period of self study. To as-
sist you in your self-study we will provide a bespoke
workbook written exclusively for our course consisting
of questions and answers that work alongside the IFS
Manual.

CeMAP Module 1: UK Financial Regulations

• FSA regulation – the role of the regulator, FSA Rules, and Guidance;
how the rules and guidance work in practice

• Money Laundering and Proceeds of Crime Act 2002 – How this im-
pacts on Financial Service, Compensation Scheme

• Data Protection Act 1998 – how this affects the provision of advice
and the conduct of firms other non-tax laws and regulations affect-
ing financial services products and providers

• Purpose and structure of the UK financial services industry, the role

of government within financial planning, residence and domicile UK
Income Tax system, Income Tax for the employed and the self- em-
ployed, Capital Gains Tax, Wills and intestacy, Inheritance tax, VAT &
Stamp Duty

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• National Insurance, Social Security Benefits, Monetary and Fiscal
policy; effect of interest rates changes; inflation and the effect on long
term financial planning

• Fixed and variable interest rate products

• Characteristics of investments, risk, performance and returns, and

taxation

• Deposit based savings

• Direct and Collective investment types

• ISA

• Life Assurance based investments

• Non-investment related insurance products – life and health

• General insurance – non-life

• Derivatives

• Contract law, agency law, property law, powers of attorney

• Mortgages

• Charges and unsecured lending

• Pensions

• Providing financial planning advice – how the process works

• Generic elements of financial planning

• Legal concepts in financial planning – legal status of persons, insol-

vency and bankruptcy

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 CeMAP 2

Certificate in Mortgage Advice & Practice

- Module 2

4 Days Intensive Training (Full Time/Part Time)

Assessment Units
Unit 3 – Mortgage Law, Policy Practise &
Marketing

Unit 4 – Mortgage Applications

Unit 5 – Mortgage Payment Methods & Products

Unit 6 – Mortgage Arrears & Post Completion

Exam delivered electronically

CeMAP Module 2: Mortgage

• Types of borrowers

• FSA Mortgage Conduct of Business Rules – the main requirements

• Other legislation affecting mortgages in England, Wales and Northern

Ireland

• Aspects of property law affecting the mortgage adviser

• The house buying process

• The economic and regulatory context for giving mortgage advice

(property market conditions; factors influencing mortgage interest
rates, UK lenders)

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• The role of a mortgage adviser and the process of providing advice

• Factors which affect the advice given

• Assessment of status and assessment of security, guarantors and

sureties

• Mortgage indemnity guarantees

• Other types of security (e.g. life policies and other collateral)

• Offer of advance and what’s in the mortgage deed

• Repayment and Interest Only mortgages

• Risks associated with under performance of investment products

• Interest rate options and APR

• Common and less common types of mortgage product

• Re-mortgages, bridging loans, charging structures and the legal impli-

cations.

• Raising additional money and the circumstances when further bor-

rowing may be appropriate

• Principles, procedures and costs of transferring mortgages

• Arrears and the consequences to the lender and the borrower

• Breaches of the mortgage deed- implications to the borrower and

remedies for the lender

• Income support for mortgage interest

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 CeMAP 3
Certificate in Mortgage Advice & Practice
- Module 3

1 Day Intensive Training — Full Time

2 Days Training — Part Time

Exam delivered electronically

CeMAP Module 3:
An Assessment of Mortgage Advice Knowledge

The objective of this workshop is to teach candidates the essential exam

knowledge and techniques to master the Case Study Based CeMAP® Mod-
ule 3 Examination. The main workshop content is
tutorial based, teaching key aspects of the Module Two syllabus that most
commonly causes Module 3 candidates to fail their final exam paper. This is
undertaken by working through up to two complete IFS specimen exam pa-
pers.

Candidates will have the opportunity to attempt at least six case study ques-
tions. These are self-marked and the learning points
arising from each question are taught where uncertainty still exists. Where it
arises during the workshop, the tutor will highlight the
connection between the question being reviewed and the FSA
Mortgage Conduct of Business Rule, enabling candidates to improve their
understanding of the practical application of Mortgage
Regulation.

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The workshop tutor will teach can-
didates to recognise the
terminology and phrases which
the Examiner uses in various case
studies. By the end of the work-
shop, candidates will either have
completed a second FULL CeMAP
Module, Three examination pa-
pers, or have one to take away
from the course to complete in
their own time. This will enable
them to analyse their
performance, and to identify areas
of the CeMAP syllabus that re-
quire further study prior to their
examination. Course content is
subject to change without notifica-
tion.

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Enhanced Mortgage Practice and
Advice Diploma (EMPAD)
EMPAD is a programme of study to enable new non-
industry experienced personnel to attain competent
adviser status. The training breaks down the subject
areas of knowledge that all advisers should have. Al-
though geared towards new recruits it may also provide
a refresher for experienced advisers. The training cov-
ers the following areas:

• The Regulation Structure

• A Background to the Industry
• The Sales Cycle
• Compliance & Procedures
• Product Knowledge
• Training & Competence
• The Sales Process
• Technical Knowledge
• Contact Management & Processing Software

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EMPAD training consists of 6 stages (1 stage per day)

1st Stage:
Generic Product Knowledge module
Generic Sales Process module
– how to sell, know your customer
– effective presentations
- Needs analysis and prioritisations

2nd Stage:
Product Specific Sales Process module
Advised Sales – use of selection systems
Sales within the Law – what is legal/illegal

3rd Stage :
Compliance & Procedures module
Training & Competence module

4th Stage:
Technical Knowledge module
Contact management & processing software module

5th Stage:
Mortgage Case Studies module

6th Stage:
Authorisation Requirements module
Observed Sign off Role Plays

Work Experience Program: (Up to 6 months)

If selected for our Work Experience Program a qualified adviser will un-
dergo direct supervision with an experienced Mortgage Broker. The supervi-
sor will accompany the adviser on a minimum of 3 visits with clients. Until
the adviser is deemed competent the advisers will always present their rec-
ommendations to their supervisor before presentation to the client.

The adviser will be assessed for competency by

• Attainment of relevant CeMap, CeFA or CF qualification
• A track record of successful client file checks
• Successful appraisal by the supervisor

Further details of this program available on request.

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 Other Sector Training

Futuretrend offers a variety of

training programmes in different
sectors.
Here are just a selection of what is
available. For more information
and a full list of all our training
please call us on:

0845 686 2888

visit our website
www.futuretrend.co.uk

Web Design
Intro to Dreamweaver

Dreamweaver Next Step

Dreamweaver PHP

PHP & MySQL

PHP & MySQL Advanced

Intro to Photoshop

Photoshop Advanced

Flash Animation

Flash ActionScript

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 ICT
IT 4 Beginners

Using Windows

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

PowerPoint Presentations

Microsoft Publisher

Certificate for IT Users

Specialist
PRINCE2 Foundation Course

PRINCE2 Practitioner Course

PRINCE2 Conversion

Google Adwords Training

Search Engine Optimisation

Software Testing Essentials

Introduction to WinRunner

Fundamentals of LoadRunner

QuickTest Professional

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 Contact Us
Tel: 0845 686 2888
Tel: 0208 443 2888

Email: info@cemap123.co.uk

Address:
81 Southbury Road
Enfield, Middlesex,
EN1 1PJ

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