A study on “Job satisfaction” at BHEL-EDN,

Bangalore

Dear Respondents,
I would be grateful, if you could spare some of your time to
respond to the following questions. Your response would be
treated as confidential and would be used for the purpose only.

Yours faithfully
Divya Spandana.R,
BBM Student
Maharani Lakshmi Ammanni College,
Malleshwaram,
Bangalore.

QUESTIONNAIRE

PART-A
1. Unit/Division:
2. Age:
3. Sex:
4. Product group:
5. Designation:
6. Department:
7. Experience in BHEL:

Date:
PART-B
1) How do you rate your satisfaction of working environment in
BHEL with respect to noise, heat, pollution, ventilation and
cleanliness?
a) Highly satisfied
b) Satisfied
c) Somewhat satisfied
d) Dissatisfied
e) Highly dissatisfied

2) Are you satisfied with the health and safety provision provided
by the company?
a) Highly satisfied
b) Satisfied
c) Somewhat satisfied
d) Dissatisfied
e) Highly dissatisfied

3) Does the atmosphere at your workplace facilitate your

performance?
a) Always
b) To great extent
c) To some extent
d) To very little extent
e) Not at all

4) Keeping in view the company policies; do you feel your job is

secured?
a) Very secured
b) Secured
c) Insecure sometimes
d) Insecure
e) Highly insecure
5) How do you feel the level of communication in your
department/unit/division
a) Highly satisfied
b) Satisfied
c) Somewhat satisfied
d) Dissatisfied
e) Highly satisfied

6) How do you feel about your involvement in fixing your quantum

of output/work?
a) Fully involved
b) Involved
c) Involved at times
d) Not involved
e) Not at all involved

7) Are you aware of the methodology used for appraising your

performance?
a) Fully aware
b) Aware
c) Aware to some extent
d) Not aware
e) Not at all aware

8) How satisfied are you with the work culture of your unit?
a) Highly satisfied
b) Satisfied
c) Somewhat satisfied
d) Dissatisfied
e) Highly dissatisfied
9) How satisfied are you with the freedom given to you to
perform your job?
a) Highly satisfied
b) Satisfied
c) Somewhat satisfied
d) Dissatisfied
e) Highly dissatisfied

10) Are you able to understand the vision, mission, values and
strategy of organization?
a) Fully
b) To great extent
c) To some extent
d) To very little extent
e) Not at all

11) Are you encouraged to participate in improvement activities

like quality circle, productivity improvement projects etc.,
a) Always
b) To great extent
c) To some extent
d) To very little extent
e) Not at all

12) How do you feel about the role played by the organization in
the development of community and society?
a) Highly satisfied
b) Satisfied
c) Somewhat satisfied
d) Dissatisfied
e) Highly dissatisfied
13) How do you feel about the direction, guidance and support
provided by your immediate supervisor to achieve your
target/goals?
a) Very useful
b) Useful
c) Useful sometimes
d) Not useful
e) Not at all useful

14) Are you satisfied with the reward and recognition schemes
in your unit
a) Highly satisfies
b) Satisfied
c) Somewhat satisfied
d) Dissatisfied
e) Highly dissatisfied

15) How satisfied are you with the career development

opportunities provided in your unit/division
a) Highly satisfied
b) Satisfied
c) Somewhat satisfied
d) Dissatisfied
e) Highly dissatisfied

16) Are you satisfied with the amenities(housing, education,

transport and canteen) provided by the company
a) Highly satisfied
b) Satisfied
c) Somewhat satisfied
d) Dissatisfied
e) Highly dissatisfied
17) How do you rate the employment conditions in your
company?
a) Highly satisfied
b) Satisfied
c) Somewhat satisfied
d) Dissatisfied
e) Highly dissatisfied

18) Are the working conditions good and safe?

a) Yes
b) No

19) Is your job responsibility clearly explained to you by your

superior
a) Yes
b) No
c) Don’t know

20) Is adequate facilities given to you to do your job

comfortably
a) Yes
b) No
c) Don’t know

21) Kindly give your valuable suggestion for improvement in the

area of satisfying in your organization?

_________________________________________________

THANK YOU