Athena Awards: A call for entries 4 There’s a Member for That 8 Events calendar 14

emphasis M O N T H LY
January
2 0 11

Emphasis:
A new beginning

Visit China with The Chamber

 The Greater Fort Wayne
Chamber of Commerce has a

NEW Athena Award

s: A call for en

empha
tries 4 There
’s a Member for That
8 Events cal
endar 14

sis MON
Janu
2 011
ary
T H LY

• NEW Format
• NEW Schedule Emphasis:
• NEW Marketing Opportunity
A new begin
• Full Color Enamel Stock ning
• Monthly Distribution
• Advertising Opportunities A limited
amount of
Emphasis, the Chamber’s premier communication advertising spac
vehicle, is now a glossy full-color monthly magazine. It’s e
Visit China w
ith The Cham
is available.
distributed in the Greater Fort Wayne Business Weekly, ber
the region’s authority for business news.

Target your message to Fort Wayne’s top business

leaders and decision makers.

2011 Publication Schedule

Publication Distribution Date Deadline

January January 7, 2011 Friday, December 3, 2010

February January 28, 2011 Friday, December 30, 2010
March February 25, 2011 Friday, January 28, 2011 Don’t wait!
April March 25, 2011 Friday, February 25, 2011
May April 29, 2011 Friday, April 1, 2011
The deadline for the March
June May 27, 2011 Friday, April 29, 2011 issue is fast approaching!
July June 24, 2011 Friday, May 27, 2011
August July 29, 2011 Friday, July 1, 2011
September August 26, 2011 Friday, July 29, 2011
October September 30, 2011 Friday, September 2, 2011
November October 28, 2011 Friday, September 30, 2011
December November 25, 2011 Friday, October 28, 2011
January, 2012 December 30, 2011 Friday, December 2, 2011

Business Weekly
GREATER FORT WAYNE

Call for rates! Some restrictions apply.

826 Ewing St., Fort Wayne, IN 46802
260.426.2640 x323 | www.fwbusiness.com
LETTER FROM THE PRESIDENT

It’s our – and your – magazine

Welcome to the new Emphasis magazine! I’m
thrilled to welcome you to our newest publication.
The transition from the Emphasis newsletter to
Emphasis Monthly has occurred at your urging.
We’ve been listening to you. We’ve heard that
Mike Landram you want better communication, better events,
CEO and President and better benefits with a streamlined delivery.
The Chamber We’ve heard that you want to be showcased. You
mlandram@fwchamber.org want to be famous for what you do and how well
you do it. We believe the following pages will
showcase all of the exciting improvements we’ve
made at your urging.
We’ll also include other helpful tips from mem-
bers along the way. Sections like “There’s a Mem-
ber for That” (Page 8) will take a timely and rel-
evant question we are often asked and showcase
members who can provide answers. Articles
from various Chamber partners will provide tips
on making your business better. Look for infor-
mation from our Government Affairs team, Air
Services team, Membership team, and Graduate
Retention team that will keep you up-to-date on
business that makes a difference in your business.
Be sure to check the back page for our Chamber
calendar that will tell you about all of the upcom-
ing Chamber events benefiting you.
Finally, be sure to check out the online edition
of Emphasis Monthly. It will be available on our
Chamber web site each month so that you can
electronically share the articles that matter to you.
As 2011 begins, we look forward to partnering
with you and serving you in the ways that benefit
you the most and we want to hear from you. So
please tell us what you think. Share all the things
you like and any improvements you would like to
see. We’re listening!

emphasis M O N T H LY INSIDE THIS ISSUE

Volume 21, Issue 1 A limited amount of

Mike Landram advertising in Empha-
President/CEO sis Monthly is available
exclusively to Greater Fort
Maribeth Callicoat Wayne Chamber of Com-
Controller merce members.
Dave Young For rates and information,
Vice President of Air contact KPC Media Group:
Service Development
Lynn Sroufe
Michelle Merritt Fort Wayne general
Vice President of manager
Membership and
Communications
lsroufe@kpcnews.net 4 Travel to China with The Chamber
(260) 426-2640 ext. 304
Jon Swerens
Director of
Sherri Ayres 4 Athena Awards call for nominations
Fort Wayne advertising
Communications and 5 Our new Emphasis, print and online
sales manager
Emphasis Editor sayres@kpcnews.net
Lauren Richwine (260) 426-2640 ext. 323
6 PHP: The health benefit balance
Communications Specialist 6 Office Depot: Be green with recycled cartridges
and Photographer
7 Our 135 random acts of kindness in 2011
Emphasis is a publication of The Greater Fort Wayne
Chamber of Commerce.
8 Workplace wellness: There’s a Member for That
826 Ewing Street, Fort Wayne, IN 46802 10 Explaining airport security
(260) 424-1435 www.fwchamber.org
communications@fwchamber.org 10 A General Assembly civics lesson
Printed by KPC Media Group Inc., publishers of the 11 Prepare now to train new hires
Greater Fort Wayne Business Weekly
12 Ribbon cutting and roundtables
The mission of the Greater Fort Wayne Chamber of Commerce is
to create a vibrant economic environment by supporting business, 13 One-on-one with Derrick Sherck
advocating on behalf of the business community, and fostering
community partnerships to advance a common economic vision. 14 Chamber events calendar

E M P H A S I S M O N T H LY 3
CHAMBER NEWS
For more
information
Contact Michelle Merritt
at (260) 424-1435 or
Travel to China with us
The Greater Fort Wayne Chamber of Commerce
mmerritt@fwchamber. is inviting its members and other business leaders
org, or visit The to explore China during a nine-day trip in October.
Chamber’s web site at The trip begins Oct. 24 from JFK International
www.fwchamber.org. Airport in New York and ends Nov. 1 at JFK.
During the journey, travelers will visit the cit-
ies of Beijing, Shanghai, Suzhou, and Hangzhou.
Sights include Tian An Men Square, the Forbid-
den City, the Great Wall, the Ming Tombs, and the
Bund.
Travelers will also learn about the Chinese busi-
ness system, visit some of the country’s economic
development zones and have the opportunity to
meet with business leaders.
The complete cost for the trip is $2,099 per per-
son for Chamber members. The cost is $2,399 for
Athena Awards call for nominations
The Chamber is seeking nominations for the
seventh annual Athena Awards which will be pre-
sented at a luncheon March 23 in The Diamond
Room at Ceruti’s Summit Park. The Athena Award
program celebrates exceptional individuals who
have achieved excellence in their profession, have
served the community in a meaningful way and
have assisted women in their attainment of pro-
fessional goals and leadership skills.
Nomination forms and criteria are available at
The Athena Award
www.fwchamber.org and are due January 14.
Irene Walters, executive director of university
relations and communications at IPFW, was hon-
ored as last year’s recipient.
4 E M P H A S I S M O N T H LY
nonmembers.
Included in the cost is the following:
 Round-trip international air fare (does not in-
clude travel to and from JFK)
 4- and 5-star hotel accommodations
 Three meals a day
 Deluxe bus tours
 Fluent English-speaking tour guides
 Entrance fees for attractions
Informational meeting: 5:30-7 p.m. Thurs-
day, Jan. 20, at The Chamber building, 826 Ewing
St. A representative from Citslinc International, a
company with more than 28 years experience in
China tours, will provide details, including the trip
itinerary, visa application and payments.
The Athena Award includes presentations to
more than 5,000 individuals in hundreds of cities
across the world. The Fort Wayne recipient will be
invited to join the thousands of Athena Award Re-
cipients worldwide at the annual Athena Leader-
ship Conference.
The Chamber’s Athena Award ceremony includes
a presentation of $1,000 scholarships to female
high school students for use in continuing educa-
tion. In 2006, the Athena Scholarship was found-
ed with a generous contribution from Dr. Michelle
Helfgott of Northeast OB/GYN. Dr. Helfgott has
continued to donate and will present the scholar-
ships to this year’s recipients.
CHAMBER NEWS

Our new Emphasis, print and online

Welcome to our new monthly magazine! While
we hope you enjoy it, we don’t want you to over-
look all the ways The Chamber is communicating
with its members and our community.
Emphasis Monthly magazine: In these glossy
pages, we’ll take the long view with feature stories
Jon Swerens
and articles full of tips. The goal is to give you, the
Director of
Chamber member, as much practical information
Communications
as possible.
The Chamber
We want to showcase the expertise of our mem-
jswerens@fwchamber.org bers. In fact, you could consider it a mini Chamber
Academy, where a business owner reveals tips and
tricks of the trade to fellow members.
Do you have a story idea that would be of inter-
est to the rest of the membership? Please let us
know by sending an e-mail to our communications
team at communications@fwchamber.org.
Emphasis Briefing e-mail: This weekly e-mail
is sent out every Monday morning and will high-
light our Chamber events. A great new feature is
an updated events calendar with links to the regis-
tration pages plus more information.
If you’re not receiving this weekly e-mail but
would like to, send your request and your e-mail
address to communications@fwchamber.org.
Chamber Daily Dose blog: Here is where The
Chamber posts daily news and photos that’s of im-
mediate interest to our members.
You can find The Chamber’s blog online at
chamberdailydose.blogspot.com.
In the right hand sidebar of the blog, you can
also find a listing of the next several Chamber
events and links
While there, you can choose to have the blog
posts sent automatically to your e-mail account
by filling out the subscribe by e-mail form. Or if
you’re savvy with RSS feeds and web readers, you
can subscribe to the blog’s feed and receive our up-
dates quickly via services such as Google Reader.
Facebook and Twitter: We continue to expand
our communications into social media. You can
“like” our page on Facebook or follow us on Twit-
ter by finding us at these addresses:
 facebook.com/ftwaynechamber
 twitter.com/ftwaynechamber
Now that you know how to hear from us, let us
hear from you. Send those suggestions to us and
help us continue to serve you better.

Internships at the zoo

The Fort Wayne Children’s Zoo hosted the Chamber of Commerce
Graduate Retention’s December Consortium on December 8. The
Consortium gave attendees a behind-the-scenes look at the way the
zoo utilizes interns and helps them determine whether a zoo related
career is the right fit for them.
Zoo staff communicated that they hate to see students go through
high school, possibly college, and then realize the field of work they
thought they would love is all wrong for them. An internship is a
chance to try that field out before you have invested years and money.
It gives students a chance to switch gears if need be.
Students interested in an internship at the zoo are given an inter-
view similar to a job interview. It gives them a chance to field ques-
tions that future employers might ask. It’s often a misconception
among students that interning at the zoo involves petting exotic
animals all day. On the contrary, a zoo internship requires dedication
and hard work but it can be a richly rewarding experience.
To apply for a zoo internship or learn more, send an e-mail to
volunteer@kidszoo.org.

An otter swims in its exhibit at the Fort Wayne Children’s Zoo. Each
animal at the zoo needs individualized meal prep, a task that requires
the dedication of staff, volunteers, and interns.

E M P H A S I S M O N T H LY 5
H E A LT H M AT T E R S
The Chamber
discount
If your business has 2 to
50 employees, you qualify
for a discount of up to
five percent on your small
business insurance pre-
miums from PHP. Average
annual savings is $2,500.
To receive a free quote,
call PHP at (800) 982-
6257 or visit phpni.com
and click on the Chamber
Discount Program link.
SMART SOLUTIONS
The Chamber
discount
Chamber members can
save 60 percent on “core
catalog” items and four
percent off “retail catalog”
purchases. You can also
monitor expenses with
monthly reporting, and
order online, via phone
or fax, and through retail
stores.
For more info, contact
Chris Michaels at (260)
249-3977.
6 E M P H A S I S M O N T H LY
The health benefit balance
Today, employee benefits are more than just a
fringe benefit. They are a vital business strategy
that allows employers to compete.
Benefits play a major role in the recruitment and
retention of well-trained employees and have a di-
rect impact on productivity and employee morale.
As an employer, you should effectively commu-
nicate the cost and value of your benefit program
to employees. Be willing to commit time to the ef-
fort, focus on information and education, and en-
list outside help.
You can also partner with your health insurance
broker and carrier to develop an active open en-
rollment process that provides information and
decision-making support to your workforce, and
also to develop a Healthcare Cost Analysis that
illustrates a three to five year history of the true
cost of the benefits you have provided.
When looking to reduce the costs of healthcare,
reach beyond the ideas of cost-shifting and cost-
sharing. Select and support long-term relation-
Be green with recycled cartridges
Ink and toner cartridges are simply the largest
impact area businesses have on either positively or
negatively contributing to our environment.
We all use them, but did you know that each dis-
carded cartridge adds about three pounds of un-
necessary waste to our landfills — waste that will
take as long as 1,000 years to decompose?
It is estimated that 100 million laser and printer
cartridges and 400 million inkjet printer cartridg-
es are produced each year. Remanufacturing these
500 million cartridges will save an estimated four
million cubic feet of landfill space. The office prod-
ucts remanufacturing industry has already made a
substantially positive impact on the environment
and the economy and will continue to do so.
There are of course a few myths about recycled
cartridges that must be addressed:
FALSE: Remanufactured cartridges don’t
print as well. Many factors have been added to
the process of production that has increased the
ships with brokers and carriers who can help you
identify and evaluate criteria like plan designs,
wellness strategies, worksite health promotion,
self-care books, and other wellness focused litera-
ture and materials for employees. A healthy work-
force becomes a cost-effective workforce.
And don’t forget to educate your employees
about the most economic means of accessing care
and the impact of lifestyle choices. Encourage the
responsible use of healthcare services, regardless
of the coverage provided under your plan. Give
employees information to make cost-saving choic-
es, such as: selecting appropriate care based on the
degree of urgency, using first dollar coverage for
preventive services, and evaluating pharmacy op-
tions to reduce pharmacy waste, for example $4
generic prescriptions, free antibiotics and an in-
creasing number of generic alternatives.
With targeted communication and employee
education, employers can empower employees to
become savvy, efficient healthcare consumers.
quality to the point of 99%+ the quality of original
equipment.
FALSE: I cannot use remanufactured toners
because it will void my agreement with my
printer service. It is illegal for any printer ser-
vice company to require you to purchase a specific
product for their machines. If there is a compara-
ble cartridge, they cannot stop you from buying it.
FALSE: Green Products always cost more.
Many remanufactured cartridges are less expen-
sive, sometime up to 50 percent less, than the
original equipment.
FALSE: The cartridge might damage my ma-
chine. Look for an office supplier that warranties
their product against these damages. For example,
Office Depot will replace the cartridge, pay for re-
pairs or even replace the machine, if necessary.
Remanufactured or recycled ink and toner is a
cost effective and safe way to make a huge envi-
ronmental impact.
CHAMBER NEWS

Our 135 acts of kindness in ’11

At the Chamber we recognize that sometimes
the “little things” are the things that matter most
to businesses. In honor of our 135th year serving
the Fort Wayne business community, we have cre-
ated the 135 Random Acts of Kindness program.
Michelle Merritt Buzz is already generating around this program.
Vice President of Our members are already getting involved. This is
Member Relations and a program the entire community will be very ex-
Communications cited about!
The Chamber Through this program we are committing to giv-
ing back to the business community. In 2011, we
mmerritt@fwchamber.org
will complete 135 random acts of kindness in the
Fort Wayne business community.
For more We are committing to assisting you, our mem-
information bers, in celebrating all the amazing things you do
every day. Our members have supported us all of
Contact Michelle Merritt
these years, helping us celebrate our milestones
at (260) 424-1435
and our successes.
or 135randomacts@
Whether it’s celebrating a long-time employee’s
fwchamber.org.
retirement, providing pizza for a employee appre-
ciation day, assisting with improving your compa-
ny façade, or lending a hand to a member in need
we are committing to be there for you. After all,
serving you, our member, is what we do best.
As we go about these 135 random acts we’re ask-
ing for your help. First, tell us where you want to
see us. We want to hear from you on how we can
help your business or a business you know. If you
know a business that’s celebrating an employee
appreciation day, let us know. If you have ideas
that we haven’t thought of on how to assist mem-
bers, we’d like to hear those to.
Donate to the 135 random acts of kindness
We are also asking each member company to do-
nate a minimum of $135 for this program. These
funds will be used to perform these random acts
of kindness. We will be promoting the businesses
who have donated in special promotions through-
out the year in various Chamber publications.
Go to www.fwchamber.org, mail a check to
The Chamber (mark 135 Random Acts in the
memo), or e-mail us a request to be invoiced at
135randomacts@fwchamber.org. We will be pro-
moting the businesses who have donated in spe-
cial promotions throughout the year.

PHP, in conjunction with the Greater Fort Wayne Chamber

of Commerce, is offering a discount up to 5% on employee
health insurance. All you have to do is be a Chamber
member or join today, and have a business with 2-50
employees that are eligible for coverage. Save money by
staying local with your health insurance, courtesy of PHP.
To sign up or find out more contact PHP at 800-982-6257
or call the Chamber at 424-1435.

www.phpni.com

E M P H A S I S M O N T H LY 7

Emphasis Ad - health matters.indd 1 12/2/2010 5:17:23 PM

THERE’S A MEMBER FOR T H AT

Improve your mental, physical,

By Lauren Richwine
For more
As general membership at the Greater Fort Wayne Chamber
information of Commerce continues to grow, so does the variety of organi-
Visit the featured zations and companies that make up that membership. Each
members online: issue of Emphasis will introduce or reacquaint you with a few
fortwaynepsychiatry.com Chamber members who fall under that month’s specific theme.
fwymca.org Whether your need is industrial, medical, or retail related,
fwcustomrx.com there’s a member for that!

Fort Wayne Psychiatry

“There’s a “The brain is the CEO of your entire being,” said Dr. Pre-
Member for vesh K. Rustagi of Fort Wayne Psychiatry. “Every other
That” Expo part of the body is in the service of your mind.” Dr. Rusta-
gi encourages those who plan to improve their health in
Workplace Wellness 2011 not to forget about mental health as part of the big
Wednesday, January 26 picture. After all, it impacts every area of your life.
10 a.m.-2 p.m. Fort Wayne Psychiatry offers an assessment of the bio-
The Chamber building logical and psychological factors in any situation. If the
Admission is free problem is chemical, they can treat it. If the problem can
For more information, be addressed by counseling or therapy, they refer clients
contact Laureen Voirol at to a network of trusted counselors.
(260) 424-1435. Often individuals suffer from poor mental health for
years before seeking professional help, in part because
the issues are difficult to explain and in part because they
cause embarrassment to the individual struggling.
“The choice is between suffering or listening to a profes-
sional,” Dr. Rustagi said. “You can always disagree with a
professional but at least you took the opportunity.”
The mind has incredible power and can construct your Sports are a great way to ensure accountability when it eas
relationships and future in either a positive way or a nega- comes to physical activity. The team mentality often keeps “
tive way. “The way you feel has been proven to cause physi- people going whereas working out alone they might have to h
cal changes in the brain,” said Dr. Rustagi. “You have the stopped. Basketball, soccer, gymnastics, volleyball, mar- ficu
power to change your brain by choosing how you want to tial arts, racquetball, skating and more are all options. No ma
look at yourself, your past, and your future.” matter what your interests are, there’s something for you F
at the YMCA of Greater Fort Wayne. me
YMCA of Greater Fort Wayne pro
If physical activity is where you want to focus, it’s hard Fort Wayne Custom RX aid
to do better than the YMCA of Greater Fort Wayne. With Have you ever considered how healthy you are when it R
six locations and a variety of available classes and activi- comes to your medicine? Consider this: traditionally the ass
ties, the YMCA is committed to improving the Greater medications dispensed are the ones that are primarily me
Fort Wayne area’s health. Low impact swim classes, camp- manufactured and commercially available. They only come B
ing experiences, yoga, first aid courses, a diabetes preven- in certain strengths and certain dosage forms. Fort Wayne bee
tion program and more are all available to the public. Custom RX is all about creating the healthiest dosage pos- neu
Working out and maintaining physical activity may be sible, medicinally and in form. mo
difficult at first but you’ll be reaping the benefits for years “We work with the prescriber and patient to come up tho
if you keep at it. Regular physical activity has been proven with the dosage form that works better for them,” said and
to maintain weight loss, reduce the risk of certain can- Gregg Russell, owner and pharmacist of Fort Wayne Cus- “
cers, and improve your mental health and mood. For more tom RX. “An example would be a heart medication for a like
than 150 years the YMCA of Greater Fort Wayne has been newborn that is only available in a capsule. We would seek me
working to bring these benefits to the community. an alternative liquid product that we could compound for str

8 E M P H A S I S M O N T H LY
al, medicinal health The staff of
Fort Wayne
Custom RX,
standing from
left: Annette
Radofevich,
technician;
Kay Bixler, R.N.;
Mary Whittak-
er, technician.
Sitting from
left: Gregg
Russell, Pharm.
D, C.C.N.,
owner; Kristen
Dillard, techni-
cian; Paula
Hiale, R.N.

n it easy administration to the infant.”

eps “Or an injectable hormone, not commercially available,
ave to help maintain pregnancy for women that have had dif-
ar- ficulty carrying to full term in previous pregnancies. We
No make eye drops, suppositories, capsules, lollipops, etc.”
you Fort Wayne Custom RX carries top-of-the-line supple-
ments and herbs as well as gluten-free grocery items and
provide nutritional, medicinal, and hormone consults to
aid clients’ health.
n it Russell started the company in 2004 out of a desire to
the assist the percentage of individuals not receiving proper
rily medicinal care.
me Because of its expertise, Fort Wayne Custom RX has
yne been involved in making patient specific medication for
os- neurology, allergy and asthma patients, bio-identical hor-
mone replacement patients, infertile patients, pediatrics,
up those susceptible to pre-term delivery, dentists’ offices,
aid and even some friends at the zoo.
us- “The future is exciting for us,” Russell said. “We would
ra like to continue working with more companies to provide
eek medication reviews that keep their employees healthy and
for strong.”

E M P H A S I S M O N T H LY 9
AIR SERVICE DEVELOPMENT
Explaining airport security
Say the words “airport security” and what comes
to mind? Long lines? Wasted time? Another has-
sle? An unfortunate delay?
Everyone who has had to endure the security
processes instituted since 9/11 certainly has an
Dave Young
opinion, one for the most part that is kept private,
Vice President of Air
understanding that increased security is neces-
Service Development
sary given today’s reality. More recently though,
The Chamber
airport security has been thrust to the forefront
dyoung@fwchamber.org because of newly instituted procedures aimed at
preventing a different round of threats.
In last year’s attempted bombing of a Detroit
bound Delta jet by the so-called “underwear
bomber,” he was trying to ignite a substance he
had smuggled onto the plane in his briefs and it
was only through the quick action of the crew and
passengers that prevented him from succeeding.
This explosive known as PETN was the same com-
pound that another terrorist tried to use in 2001
to bring down a jet from Paris to Miami, which is
why we all have to remove our shoes. To combat
this threat, a new machine employing advanced
imaging technology has begun its work at airports
GOVERNMENT AFFAIRS
A General Assembly civics lesson
The Indiana General Assembly has reconvened
at the statehouse in Indianapolis to begin the
2011 legislative session. This session will be domi-
nated by several key issues including the state
budget, redistricting, education reform, and the
Melissa Beber unemployment insurance trust fund.
Government Affairs The General Assembly consists of two houses:
Coordinator the House of Representatives with 100 members
The Chamber and the Senate with 50 members. Representatives
serve a two-year term and senators serve a four-
mbeber@fwchamber.org year term. Members of both houses are elected by
voters in their legislative districts.
Indiana has a part-time citizen’s assembly that
meets in regular session annually; therefore, most
legislators making their living at other occupa-
tions. The most common occupations are business
owners, teachers, attorneys, and farmers. During
odd years, the legislators are in a long session and
work must be completed no later than April 29.
10 E M P H A S I S M O N T H LY
around the country.
These machines can detect both metallic and
non-metallic items that may pose a threat to avia-
tion security, and the Transportation Security
Administration is highly confident in its detec-
tion capability. Using what is called “backscatter”
technology, these machines meet national health
and safety standards and produce an image that
is then viewed remotely by a TSA agent, analyzed,
then deleted. But if an anomaly is noted, a physical
patdown would be required in the area of concern.
If a passenger chooses not to be scanned, he
would be required to go through a more intensive
patdown to ensure that non-traditional threats
could be identified.
It is unfortunate that those of us who fly have
to deal with any type of security, but the truth of
the matter is that there are people who want to do
harm to us and our country. So although this pro-
cess might be misdirected or invasive in the minds
of some, it is aimed at protecting the lives of us all.
Individually we have the right to choose; together
we have the right to participate.
During short session the legislators must be done
by March 14. Between sessions, the legislators
participate in study committees, conduct research
and develop proposals for the next session.
The power to enact laws and levy taxes is held
by the General Assembly. The legislature has sev-
eral general powers such as creating and abolish-
ing state agencies, constructing the budget, and
determining the procedures for state and local
elections. Certain legislative powers related to the
management of local affairs and the levying of lo-
cal taxes have been delegated by the General As-
sembly to units of local government. The powers
are restricted only by the U.S. Constitution, fed-
eral laws, and the Indiana Constitution.
The Chamber is currently at the statehouse,
working hard to promote pro-business initiatives
and oppose legislation that could be harmful to
our area.
G R A D U AT E RETENTION
Prepare to train new hires
Avoid “knowledge gap” when
experienced workers retire.
The economy over the last several years has cre-
Jennifer Fisher
ated an interesting situation in the workforce.
Graduate Retention
Those who were planning to retire a few years ago
Program Manager saw their retirement portfolios take a nose dive
The Chamber and made the decision to stay in the workforce.
For companies, this meant they didn’t have to
jfisher@fwchamber.org
worry about who their next leaders would be, so a
lot of employment decisions were put on hold. For
Upcoming young people graduating from college, this meant
events no big jobs with huge salaries and certainly very
little opportunity to be the bright new star.
January 18: Intern
It’s not to say young people don’t have opportu-
Bridge Total Internship
nity right now, but it is certainly a different em-
Management Workshop
ployment climate than many anticipated.
Register today at www. But things are slowly beginning to change. Many
InternBridgePrograms. people who delayed retirement are once again
com/ftwayne. looking ahead to their “free from work” futures.
I would give it three to five years until our work-
Impact young force is suffering from a real gap in knowledge and
skills if plans are not put in place now to teach and
people train new leaders.
Sign up to be a part of I have talked to many companies who don’t even
the speaker’s bureau! have this on their radar. This may be short-sight-
Our local educators need ed thinking and will create a serious problem for
professionals who are those organizations that have not planned for em-
willing to come speak to ployee retirement.
their high school students So the question is: Do you have a plan in place
about professionalism, to train your new employees how to be leaders or
industry specific does the knowledge and skill of your more experi-
information, and many enced employees get lost when they leave?
other topics. You can
help develop these bright The NASA brain drain
young people by sharing I recently heard a story about NASA. In the
your knowledge and 1960s when America was working so hard to put
experience. a man on the moon, amazing advances in science
and technology were made in order to make that
To participate, contact happen. Over time, priorities shifted and putting
Jules Overby at a man on the moon wasn’t the focus of NASA.
joverby@fwchamber.org. Through the years, those who were involved in
that initiative eventually retired and many have
now passed away. Unfortunately for NASA, there
was no plan in place to capture the knowledge and
advances that those scientists discovered.
I’m not sure if you’re like me, but I thought, “OK,
there have to have been enough advances over the
years that it’s not that big of a deal.”
Apparently it’s a huge deal! America
The new Graduate
Retention Staff
The Graduate Retention Program is excited to
have added the following full-time staffers:
 Jennifer Fisher, Program Manager
 Jules Overby, High School Initiative Field
Representative
 Derrick Sherck, Field Representative
The new team joins Marlene LeMon who has
been working with the Graduate Retention
Program for 3 years. This new and enthusi-
astic team has hit the ground running and is
excited to speak with employers and students
about the importance of internships.
would like to go back to the moon, but to do that,
all of the knowledge that we once had has to be
recreated. Imagine how much time and money
would have been saved if new scientists would
have been trained on the technology needed to put
a man on the moon!
So if you’re not already making plans to train
your future leaders, then you should be.
Resources for employers
There are some great resources out there to help
employers connect with young people eager to be
your next superstar employee.
A great way to start is to bring a high school or
college student in for a multi-year internship with
your company. You get a chance to test the waters,
and the student learns the ins and outs of the job.
In three to five years, they graduate and you have
a ready-made workforce with solid knowledge of
your company.
If you operate in Indiana, there is a great re-
source called www.indianaintern.net that can
help you connect to students, and post intern-
ship opportunities for free. This is a win-win for
everyone. You get an enthusiastic young person,
and the student gets knowledge and skills to be a
better employee.
The moral of this story: Start planning now!
Don’t wait until it’s too late and you’re scrambling
to figure out how to train your new workforce to
do the things your seasoned and experienced em-
ployees were doing.
E M P H A S I S M O N T H LY 11
MEMBER R E L AT I O N S
Ribbon cutting at Olive Twist
The Olive Twist features olive oils from around the
world and flavored balsamic vinegars that are good
with everything from salads to ice cream. From left are
Michelle Merritt and Mike Landram of The Chamber,
Olive Twist owners Terry and Lori Brandt, Olive Twist
employee Kelsey Hetrick, and Teresa Royer of The
Chamber.
For more information
Call (260) 436-3866 or visit www.theolivetwist.com.
Is a roundtable right for you?
A Chamber roundtable is a confidential forum of
peers in non-competing businesses that regularly
gather to share practical knowledge and best prac-
tices in today’s business environment.
The Chamber offers two kinds of roundtables:
CEO Roundtables are comprised of no more
than 15 persons of ownership or top management
positions.
Leadership Development Roundtables are
based on members who are managers with at least
three direct reports.
Roundtables serve as peer-to-peer advisory ses-
sions for each group’s members and are structured
to help business leaders and managers address a
variety of important issues and to offer a spring-
board for solutions to help improve operations
and profitability.
Each roundtable is required to meet monthly on
12 E M P H A S I S M O N T H LY
On Dec. 4, the Olive Twist celebrated its open-
ing with a Chamber ribbon cutting. Participat-
ing in the ribbon cutting were owners Lori and
Terry Berndt, Chamber President and CEO Mike
Landram, and additional Olive Twist staff and rep-
resentatives from the Greater Fort Wayne Cham-
ber of Commerce.
The Olive Twist is a culinary boutique located
in Covington Plaza that specializes in merging
the robust complexity of today’s gourmet cuisine
with the simplicity of old world taste. The Olive
Twist encourages each of its guests to taste some
of the finest quality first-pressed extra virgin olive
oil from around the world. Taste and match more
than 40 different olive oils and aged balsamic vin-
egars to your personal palette.
Included in The Olive Twist’s selection are
unique and complex flavors such as Arbequina,
Picual, Leccino, and Hojiblanca EVOO. There are
also many flavored fused EVOOs such as Wild
Mushroom & Sage, Tuscan Herb, Blood Orange,
Chipotle, Persian Lime, Garlic, French Roasted
Walnut Oil, White Truffle oil. Lastly, The Olive
Twist also features over 15 of Italy’s finest aged
and unique flavor fused balsamic vinegars, includ-
ing Dark Chocolate, Cinnamon Pear, 18-Year Aged,
Honey Ginger, Oregano Balsamic vinegars.
a determined day and time. Roundtables are fully
autonomous and develop their own objectives and
agendas. Once a group is launched, administrative
support from The Chamber is limited to e-mail re-
minders of meeting dates.
Each meeting is strictly confidential — what’s
said within the group stays within the group. Reg-
ular attendance, willing participation, and positive
attitudes are required.
Membership dues are $50 per member per year.
Special registration fees may be charged for special
programs, outings, or other events. Guests or pro-
spective members are allowed to attend by mem-
ber invitation only.
Applications to join either a CEO or Leadership
Development Roundtable are available by call-
ing (260) 424-1435 or via online registration at
www.fwchamber.org.
CHAMBER C H AT

About Derrick
Sherck Helping pave the way for interns
Derrick is the new In your opinion, what makes Fort Wayne
graduate retention field unique compared to other cities?
representative for The I feel Fort Wayne is unique compared to most
Greater Fort Wayne other cities because it is a big city with a small city
Chamber of Commerce. feel. There is a lot to do in Fort Wayne to stay busy
He was born and raised but you have the security and feel as safe as if you
in LaGrange, Ind., and were in a small city or town.
went to Lakeland High
School. He attended What is one of your goals for your first year
the University of Saint with the Chamber?
Francis on a soccer My goal is to increase the participation of busi-
scholarship and was nesses in Northeast Indiana who are willing to
graduated in 2009. hire an intern. The initial counties I will be target-
ing are DeKalb, LaGrange, Noble, Steuben, and
On January 1, he is Whitley.
getting married to
Amanda Campos, a What advice would you share with someone
nursing student at on how to make the most of their internship?
Indiana Wesleyan I would tell them to be willing to take on any
University. task even if it might be a real challenge. As an in-
tern you can take on a challenge and ask for guid-
ance and assistance through a tough task from
your internship supervisor. I learned a lot during
my internship from taking on several tasks that I
knew very little about at the start.

What has been the accomplishment you are

most proud of so far?
I was a relatively new intern at Structural Com-
posites and I suggested that we need to develop
a new marketing plan. The staff agreed and I was
given the opportunity to help lead the way in the
development of a marketing plan that is still used
today.

What are some common obstacles to

obtaining internships and what can students
do to combat them?
I think a common obstacle is research. Students
must be willing to reach out to the university or
college staff for assistance in their search. As long
as the students stays proactive and expresses their
desire about finding an internship, an opportunity
will eventually open up that matches what they
are looking for.
What are you most looking forward to
tackling during your time with the Chamber?
I am most looking forward to getting out in the
northern counties and developing strong relation-
ship with the businesses. I am going to hit the five
counties very aggressively at the start of 2011 and
hopefully get a record number of summer intern-
ship posts for this year.
A fun one: What do you want to be when you
“grow up”?
When I “grow up” I want to be a professional
golfer. I am beginning to think I am a late bloomer
and I may not make it in time for the PGA Tour so
I am currently leaning more towards the Champi-
ons Tour.

E M P H A S I S M O N T H LY 13
CHAMBER CALENDAR OF EVENTS

JAN Intern Bridge

18
More
information
on events
Get the most updated
events listing at our web
site: www.fwchamber.org
Do you have an interest
in teaching one of
our events, such as a
Chamber Academy or JAN
Lunch ’n Learn? Or do
you have questions about 19
an upcoming event?
Contact member relations
coordinator Laureen
Voirol at (260) 424-1435,
extension 266, or
lvoirol@fwchamber.org.
JAN
19
Total Internship Management Workshop
This workshop is designed to help
employers build world-class internship
programs that have a direct impact on
your organization’s bottom line. Topics
include supervisor selection, work
structure, compensation, working with
universities and legal issues.
Cost: $199
Tuesday, January 18 | 9 a.m.-4 p.m.
The Chamber building, 826 Ewing St.
Register online at:
www.InternBridgePrograms.com/
ftwayne Free orientation meeting
for Chamber’s China trip
Bright Green Business Program The Chamber is inviting its members and
other business leaders to explore China dur-
Hosted by the Northeast Indiana Sustainable
Business Council ing a nine-day trip in October 2011.
Cost: $25 The trip begins Oct. 24 from JFK Interna-
Wednesday, January 19 | 8:30-11:30 a.m. tional Airport in New York and ends Nov. 1
The Chamber building, 826 Ewing St. at JFK. The meeting is free.
Register online at fwchamber.org Thursday, January 20 | 5:30-7 p.m.
The Chamber building, 826 Ewing St.
Lunch ’n Learn For more information, see story on Page 4
The Current Market for Buying and Selling a
Business
Register for the meeting at fwchamber.org

Cost: Members: $10 | Nonmembers: $15

FEB Chamber Academy
Includes boxed lunch
Wednesday, January 19 | 5:30 p.m. 2 Elder Care
Cost: Members: $19 | Nonmembers: $39
The Chamber building, 826 Ewing St.
Wednesday, February 2 | 8-10:30 a.m.
Register online at fwchamber.org
The Chamber building, 826 Ewing St.
Register online at fwchamber.org
JAN China trip orientation meeting
20 Learn how you can join The Chamber’s
journey to China in October 2011 FEB “There’s a Member for That”
Expo
This meeting is free 23 Your Business, Your Money
Thursday, January 20 | 5:30-7 p.m.
Event is free and open to the public
The Chamber building, 826 Ewing St.
Wednesday, February 23 | 10 a.m.-2 p.m.
Register online at fwchamber.org
The Chamber building, 826 Ewing St.
Register online at fwchamber.org
JAN “There’s a Member for That”
26 Expo
Workplace Wellness MAR 7th Annual ATHENA Awards
Event is free and open to the public 23 Wednesday, March 23 | 11:30 a.m.
The Diamond Room at Ceruti’s
Wednesday, January 26 | 10 a.m.-2 p.m.
Summit Park
The Chamber building, 826 Ewing St.
6601 Innovation Blvd.
Register online at fwchamber.org
Register online at fwchamber.org

14 E M P H A S I S M O N T H LY
 Give a Smart
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