The 3DO Company

Heroes of Might and Magic(R) IV

March 2003
Version 3.0
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Update Version 3.0 Information
- - - - - - - - -
- General -
Casting the spell Town Gate inside of a town no longer crashes game.
In windowed mode, if you close the window while at the hero-selected army
screen, the game no longer crashes.
Fixed an occasional game freeze when moving into a weak neutral army's
activation radius.
Adjusting the Game Setting's volume slider without a selected army on the
adventure map, no longer crashes the game.
Fixed combat crash caused by placing multiple lines of quicksand between a
fast walking unit and its target
Fixed crash if day 1 timed event lost game.
Fixed very, very rare crash if two neutral armies touch.
Corrected issue with certain types of area damage (hydras, cerberus, black
dragons) affecting creatures in Sanctuary.
Heroes with the Flaming Arrow no longer do splash damage to fire resistant
creatures.
When Death Call'ed phoenixes die, they are now removed from the battlefield
and do not rebirth.
Corrected aberrant results of heroes who have the Potion of Immortality or
Guardian Angel on them, and are devoured by sea monsters.
The Throwing Spear now increases the range and melee attack of a hero by
eight.
The common artifact 'Axe' now increases the hero's attack by eight.
Heroes or creatures that shoot twice per turn, but only have one shot
left, now will only shoot once.
Disembarking heroes or creatures from a Ship now functions correctly with
regards to their movement.
Dead heroes cannot cast adventure spells anymore.
The Quicksand spell is easier to place on the battlefield.
If a vampire stack is defeated by a thunderbird stack, but regenerates
vampires back, the graphic is updated correctly
If you have an event with a DISPLAY MESSAGE action, with a sub action of
GIVE CREATURES, and the GIVE CREATURES results in an over-full army,
the "full army" dialog now appears after the displayed message.
When a hero gets an INCREASE EXPERIENCE or INCREASE EXP LEVEL script
event, they can now select a skill from an associated skill set.
Cyclops and heroes with the Flaming Arrow now have the appropriate
animation played when their ranged attack reaches its target.
Corrected the Resurrection spell-effect graphic when running at the slowest
combat speed.
Unavailable expansion creatures, with a blank portrait, no longer appear
in the scores on the high score list.
The INCREASE DEFENSE script action now correctly increases defense
instead of attack.
Corrected occasional issue when accessing a teleporter that has multiple
exits.
Corrected issues with the mouse cursor disappearing after the completion
of a campaign.
Corrected issues with the mouse cursor disappearing after the loss of a
single scenario.
Corrected aberrant scroll bar behavior.
Resources update immediately after purchasing items at Marketplace from
the Town Screen.
Adventure sounds update after the volume is adjusted in the game settings.
If a scenario is won by winning a battle and you return to the main menu,
the correct main menu theme now plays.
Hero portrait movement bar now functions correctly when the "Move Army"
icon is used when the town icon is highlighted.
The Single Scenario screen sort order is now reverse-able.

- - - - - - - - -
- Multiplayer -
Note: In order to play against a The Gathering Storm(TM) or Winds of War(TM)
player in a multiplayer session, all players must be running the v3.0
version of the game.
In a multiplayer game, when you double click on a name the game will no
longer crash.
In a multiplayer game, you can no longer view the remote player's quest
log during their turn.
In a human vs. human player siege combat (multiplayer session), a stealth
hero who attacks the gate in auto-combat no longer hangs the game.
- - - - - - - - - -
- Campaign Editor -
Added a Windows(R) help file to the campaign editor. The help file can
be accessed by selecting Help->Contents on the editor's menu.
The editor now restores the position of your various sub-windows (mini
map, palette, tool) when you start it up.
Fixed an issue where maps which had the Emerald Longbow enabled in the
Map Properties and a random major artifact dot would sometimes get a
"File <map file name> is bad" error when loaded into the game.

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The 3DO Company
Heroes of Might and Magic(r) IV
October 2002
Version 2.2

Thank you for purchasing the Heroes of Might and Magic IV game. We
recommend that you read this file to get the most up-to-date information
about installing, running, and maximizing performance of the Heroes of
Might and Magic IV game. This document contains information you might
find useful, and we think will help you to get as much enjoyment out of
this game as possible.
This game is intended for use with English (United kingdom) versions of
Windows. Use of the game on other language versions of Windows may result
in errors that can render the game unplayable on your system.
Note: The information within this document is accurate as of the date of
the release of this product.
------------------------- TABLE OF CONTENTS -------------------------------
1. Installation
2. System Requirements
3. Viewing the Game Documentation
4. Game Information
5. Keyboard Information
6. Hardware
7. Multiplayer
8. Troubleshooting
Installation Issues
Launching the Game I
Launching the Game II
General Guidelines
Slow or Choppy Video Performance
9. Contacting Customer Support
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1. Installation
To install your copy of the Heroes of Might and Magic IV game onto your
hard drive:
A) Insert the Heroes of Might and Magic IV game Disk 1 CD-ROM into your
CD-ROM drive. The autorun program should automatically launch the setup
program. Follow the step-by-step instructions to install the Heroes of
Might and Magic IV game.
B) If the autorun window does not appear, left click on "Run..." from
the Windows Start menu and type "D:\SETUP.EXE" (where D: represents your
CD-ROM drive letter). Or, you can double-click on the "My Computer" icon,
then double-click on the "CD-ROM" icon labeled, "H4_Disk1(D:)", (where D:
represents your CD-ROM drive letter). This will initiate the installation
process.
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2. System Requirements
The following are minimum system requirements to play the Heroes of Might
and Magic IV game. If these requirements are not met, the Heroes of Might
and Magic IV game may not work properly.
Computer System: IBM PC and 100% compatibles
Operating System: Windows(r) 95*/98/ME/XP/2000**
CPU: Pentium(r)II 300MHz (or equivalent) or faster recommended
Memory: 128MB RAM or higher
CD-ROM Drive: 4X CD-ROM Drive
Free Hard Disk Space: 750MB
Sound Card: All major DirectX 8.0 compatible sound cards
Video Card: DirectX 8.0 compatible 4MB 3D video card.
Peripherals: Keyboard and mouse
Note: If your system has a later version of DirectX, make sure that your
hardware drivers are updated and comply with that version of DirectX.
*Windows 95 requires DirectX version 8.0a, which can be obtained at:
http://www.microsoft.com/directx/homeuser/downloads/default.asp and
DCOM95 update if IE 4.0 or later is NOT installed.
The Dcom95 update can be obtained at:
http://www.microsoft.com/com/dcom/dcom95/download.asp.
And Internet Explorer can be obtained at:
http://www.microsoft.com/ie.
**Windows 2000 requires local administrator access.
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3. Viewing the Game Documentation
You will need the Adobe(r) Acrobat(r) Reader to view the PDF manual and game
documentation on the H4_Disk2. The Adobe Acrobat Reader 5.0 application is
installed during the Heroes of Might and Magic IV game installation. It can
also be obtained from the Adobe website:
http://www.adobe.com/products/acrobat/readermain.html
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4. Game Information
Army Size
Few 1-4
Several 5-9
Band 10-19
Dozens 20-49
Scores 50-99
Company 100-249
Hundreds 250-500
Host 500-999
Legion 1000-2499
Thousands 2500+
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5. Keyboard Information
Hotkeys
Alt+N New Game
Alt+L Load Game
Alt+S Save Game
Alt+O Options
Alt+M Main Menu
Esc Deselects towns/armies on adventure map
I Scenario Info
M Marketplace
G Thieves Guild
P Puzzle Map
K Kingdom Overview
[Home] Centers the screen on the currently selected hero or target
H Selects Next Hero
Z Current Hero Sleeps
W Wakes Current Hero
T Select Next Town
[Enter] Move Army
C Cast Spell
D Dig
Q Quest Log
V View World
U Toggle Underground and Surface
E End Turn
Arrow Keys Move Selected Army
Crtl+Arrow Keys Scrolls Adventure Map
PageUp/PageDown Scrolls Army/Town List Up and Down
[F4] Toggles Window/Full Screen Modes
[Alt]+X Exits the game from the adventure map
- - - - - - - - - - - - - - - -
Other:
The [Alt]+[Tab] function can have unpredictable results when used during
screen loads. Please allow the game to complete its loading process before
using the [Alt]+[Tab] functionality.
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6. Hardware
Recommended Hardware:
Pentium II 450MHz (or faster) or any Athlon(TM) processors.
128 or more RAM
- - - -
Known Issues:
Windows 95
If you are running Windows 95 without Internet Explorer 4.0 or later,
you will need to either update to I.E. 4.0 or later, or apply the Dcom95
update. There are a few system file updates provide by I.E. 4.0 that we use.
Internet Explorer updates can be found at:
http://www.microsoft.com/ie. (Win95 only supports Internet Explorer 5.5 SP2
or earlier.)
The Dcom95 update can be obtained at:
http://www.microsoft.com/com/dcom/dcom95/download.asp.
Changing to a higher desktop resolution while the game is running
will not allow you run in windowed mode. You will need to exit the game
and then relaunch it.
If the game is running sluggish, try running it at 800x600 in Full Screen
Mode. Also, disabling the "Show Animations" in the 'Game Options' screen
may speed up general adventure screen navigation.
Under WindowsXP, make sure that you shut down any non-system background
applications.
Video Card specific:
- ATI(TM) Radeon 7200/8500/DDR and Xpert 2000/Rage 128 Pro Based cards -
If you get a graphic corruption on the mouse cursor, turning the "hardware
acceleration" down one notch will allievate this.
- Voodoo(TM) Rush -
Various graphics problems. Animations uneven. Pixel remnants appear around
mouse cursor. At all resolutions. No known workaround.
- Permedia3 -
Very poor performance under Win98. Slow mouse cursor tracking. Very slow
screen transitions. At all resolutions. No known workaround.
- Diamond A50 / SIS 6326
Very Poor performance with the latest Sis drivers. Diamond drivers are
recommended.
- Creative Labs Graphics Blaster Cirrus Logic CL-GD5464
Slow animations at higher than 800x600 resolution.
- - - - - - - - - -
- Manual Addendum -
The damage bonuses for fort/citadel/castle walls were omitted from the
manual. The bonuses are:
Fort - 1.25
Citadel - 1.5
Castle - 2.0
The melee damage a creature does is multiplied by this if attacking from the
inside of the fort/citadel/castle over the wall; divided if attacking from
outside to inside.
Ranged attackers outside the walls treat the walls as an obstacle (1/2 damage
in most cases). Ranged attackers inside the walls get no bonuses or penalties.
Furthermore, if a creature is standing in water (such as a moat), its melee
offense is multiplied by 0.75 and its defense (both kinds) is multiplied
by 0.8.
Creatures in siege towers always have long range and no obstacle penalties
on their ranged attacks (if any). In addition, they double their melee &
ranged offense and their melee and ranged defense.
The spell "Spell Shackle" Each point spent on a spell does the cost times
10 in hit point damage.
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7. Multiplayer
Heroes(TM) IV Multiplayer allows up to 6 players in a multiplayer session.
The Host can run a session on a LAN, through the Internet, or via
GameSpy(TM). Multiplayer sessions can also be password protected and can
have a turn time-limit set.
- - - - - - - - -
- LAN -
In order to play a LAN (Local Area Network) based multiplayer session, you
will need to have either the IPX or TCP/IP network protocols properly
installed. For information regarding these protocols, refer to your
Microsoft(r) Windows(r) documentation.
- - - - - - - - - -
- Internet Games -
To Host multiplayer sessions over the Internet, select the "Direct TCP/IP"
option. "Direct TCP/IP" hosted games require that the joining players
enter in the IP address of the Host. The Host's IP address will appear
at the top of the Chat window of the game's staging area.
- - - - - - - - -
- GameSpy -
GameSpy provides a game lobby match making service for Heroes IV. If
you do not have the GameSpy Arcade software installed, it can be found
on the Heroes IV Disk 2 CDROM. Navigate to the "Extras" folder, double
click on the "GSA.exe" and follow the GameSpy Arcade Setup on-screen
prompts. To get the latest GameSpy software or other information
regarding the GameSpy service, please visit them at: www.gamespy.com
After the software is installed, the Heroes IV Multiplayer->GameSpy
option will launch the "Heroes of Might and Magic IV" GameSpy Lobby.

- - - - -
Firewalls
If the connections are going through Internet security software (Firewall),
the host will need to specify the open port number in the "Host Game"
screen. For information regarding this, refer to your Internet security
software documentation.
- - - - -
Password Protected Games
Password protected games will display the "Password" edit box next to the
"Player Name" edit box once the server is selected from the "Join Game"
screen. Password verification is case sensitive. For example, the
password "guest" will not work if the Host entered it as "Guest".
The player has the option of password-protecting their save files. If chosen,
each player will be prompted for a password, and then all the passwords are
needed to load the save files. Players can "Retire" from multiplayer games
(networked or hotseat). This will turn their position into an AI-controlled
position, remove their computer from the Multiplayer session, and erase their
save file password so that the other players can continue on without them.
- - - - -
Game Staging Screen
This is the screen where players choose their starting positions and can
change their starting alignments, if the selected map allows it. Only the
Host can dictate the turn time limit, difficultly setting and guarding
creature's wondering on/off.
All players must select the Player Start Position check box and the
"Ready" check box before the session can begin.
- - - - -
In-Game Chat
To chat to the other human player on the Adventure Screen, press the [F2]
key. This will toggle the in-game chat window. The chat function allows
the players to send messages to all other players, or to send "whispered"
messages to an individual player. The default setting for the chat window
is "All Players". To whisper to a single player, click on the button next
to "All Players" at the bottom of the chat window. A menu of player names
will be displayer. Select the player you wish to whisper to. After
selecting the player, the chat window will now only send messages to that
selected player. The chat window can be moved any where on the screen.
When a message is sent to you, you will receive audio notification that you
have a pending message. The [F2] key will bring the chat window back so
that you can see the message.
- - - - -
Other
Slow Turn Transmissions:
It is recommended that players connecting through a 56k modem, play on the
small to medium sized maps. Larger maps have shown to have lengthy turn
time transmissions.
Computer player Turns:
AI turns are taken on the last human player's computer, it is recommended
that this computer be the more powerful machine in the multiplayer session.
Multi-Language Support:
If different language versions of Heroes of Might and Magic IV are connected
in a multiplayer game it is possible that the players will see all of the
languages that are connected at some point. Please note that Heroes of Might
and Magic IV does not translate text as the game progress. Some text may be
changed as the turn is handed off from one language version to the next.
Original Heroes of Might and Magic IV Maps:
While all maps can be played as multiplayer maps, the original Heroes 4 maps
were not designed for multiplayer play. This means that some player positions
in the original Heroes of Might and Magic IV maps may start with a handicap
that the other players do not.
----------------------------------------------------------------------------
8. Troubleshooting
Installation Issues
Problem: The CD is in the CD-ROM drive, but the computer is not
recognizing it.
Answers: The CD may be dirty or scratched.
Solutions: Make sure that the data side of the CD (shiny side) is not
dirty or scratched. If it is dirty, take a lint free non-abrasive cloth
and wipe gently to clean it (always wipe from the inside of the CD to the
outside edges). If the data side of the CD appears to be scratched,
return the game to the store from which you bought it, and exchange it
for a new copy. If you are unable to exchange the game at the store from
which you bought it, please call Customer Support for information on our
exchange policy.

Problem: The computer freezes during install, or you receive an error

message (such as "*_ins error" or "An error has occurred
during the move data process") during install.
Answers: 1. Your computer may be using an older 16-bit CD-ROM driver
2. There may not be enough space on your hard drive for
temporary files to expand and/or you need to free up
resources.
3. The CD-ROM drive might be having problems with how it
buffers information.
4. The Autorun or DMA settings on your CD-ROM drive could be
interfering with the game installation.
To check and see if your computer is using an older 16-bit CD-ROM driver:
- Right-click on the 'My Computer' icon and select 'Properties'.
- Click on the 'Performance' tab.
- In the Performance status box, if the File System line says, "Some
drivers are using MS-DOS(R) compatibility", you are using a 16-bit
CD-ROM driver. If you are using 16-bit CD-ROM drivers: Contact the
manufacturer of your CD-ROM drive or the manufacturer of your computer
for an updated 32-bit CD-ROM driver.
To free up Resources:
- Close all unnecessary programs running in the Background.
- Press the CTRL+ALT+DEL keys at the same time to open the Close Program
window, select a program, and press the 'End Task' button. Repeat
this process until all programs except 'Explorer' and 'Systray' are
closed. Windows 98 or ME users can click on the 'Start' button, then
the "Run" option. At the command line type the word: msconfig. Click
on the "Startup" tab and uncheck all of the listed programs aside from
'Systray.'
- Keep at least 100MB free on the hard drive that the game is installed
to, or twice your RAM, whichever is larger.
- Delete all files in your C:\Windows\Temp folder, and then empty the
Recycle Bin.
- If you have Norton Utilities(TM) empty the Norton Wastebasket as well.
- Run ScanDisk. ScanDisk can be found on the Start Bar by Going to
"Programs," then to "Accessories," then to "System Tools." For most
conditions, a standard rather than thorough scan is all that is need.
- Defrag your hard drive. The Disk Defragmenter can be found on the
 Start Bar by Going to "Programs," then to "Accessories," then to
"System Tools." Running Scandisk before you run the Disk Defragmenter
will enable the process to run in the most effective manner.
Turn off read-ahead on the CD-ROM drive:
- Right-click on the 'My Computer' icon and select 'Properties'.
- Click on the 'Performance' tab.
- Click on the 'File System' button.
- Choose the 'CD-ROM' tab at the top.
- Change the 'Optimize access pattern for' field to 'No read-ahead'.
- Click on 'Apply', then 'OK' and finally click 'Close' (you will be
prompted to restart your system).
Turn off the Autorun and DMA settings on your CD-ROM drive:
- Right click on the 'My Computer' icon and choose 'Properties'.
- Click on the 'Device Manager' tab.
- Click on the '+' sign next to the CD-ROM line so that it becomes
a '-' sign.
- Click on the line that appears under the CD-ROM line so that it is
highlighted, then click on the 'Properties' button.
- Click on the 'Settings' tab.
- Look for the Auto-insert Notification and DMA lines. If there is a
check mark in the boxes next to either of these lines, click on the
box to remove the check mark.
- Click on the 'Apply' button, and then click on the 'OK' button.
- When you are asked if you want to restart your system, choose 'Yes'.
NOTE: You can restore all of the CD-ROM settings back to normal after
the game has been successfully installed.

Launching the Game I

Problem: After launching the game from the Start menu or Desktop icon,
you get a blank screen, a black box that surrounds the mouse
cursor, blurring or choppy graphics, vertical lines on the
screen, choppy sound, or no sound.
Answer: There is probably a conflict between your video or sound card
and Microsoft's DirectX.
Solution: (see below)
DXDIAG (DirectX troubleshooting and settings for Windows 95 or 98 or
ME, installed with DirectX 7 or higher). To use it, follow these
directions:
- Press the 'Start' button on the Windows 95/98/ME-task bar and
select 'Run'.
- Type "c:\Program Files\directx\setup\dxdiag" (include the quotes)
then click on the 'OK' button. This will run the DirectX Diagnostics
Tool.
- Make sure all your files are DirectX compatible. Select the
'DirectX Files' tab to ensure that there aren't any exclamation
points next to the file names. If you find exclamation points under
this tab you will need to reinstall DirectX by going to the 'START'
Button on the Windows95 task bar then select 'Run' and type your
CD-ROM drive letter followed by ":\DirectX\dxsetup.exe" and click
on the 'Reinstall DirectX' button. This will reinstall DirectX
(please make sure the title's CD-ROM is in your CD-ROM drive).
- Make sure all of your drivers are DirectX compatible. Select the
'DirectX Drivers' tab and make sure there are no exclamation points
next to any of the file names. If you find exclamation points under
 this tab you will need to update your drivers by contacting the
manufacturer of the hardware through their Phone Support or through
their web site. 3DO has a listing of manufactures sites available.
Simply go to: http://www.3do.com/support. When you see the text that
says "Choose your platform", click on the PC Games link, click the
Troubleshooting link on the left side from the pull down menu and
then click the 'Go' button. You will find the driver links at the
bottom of the DirectX and Drivers page. Test your hardware with the
DirectX Diagnostics tool. Run the tests that are available on the
'Display', 'Sound', and 'Input' tabs. If one or more tests fail, this
could be due to driver incompatibility. Installing the newest drivers
available for your sound and video card hardware can usually resolve
this.
NOTE: The DirectX Diagnostic tool may not recognize if your current
drivers are too old for the current version of DirectX that the
game uses. If you've just bought a game that installs a newer
version of DirectX over your old version, a good rule of thumb is
to update your sound and video drivers. If this is a version of
DirectX that has just been released by Microsoft, it is possible
that the manufacturer of your sound and video cards may not have
drivers that will support it yet. If you have an older video card,
the manufacturer may have stopped producing new drivers for it
altogether. If the manufacturer has stopped supporting your card's
drivers you will need to purchase and install cards that will
support the new version of DirectX.

Launching the Game II

Problem: You try to start the game and the screen flashes briefly,
and you are returned to the desktop without an error message.
Answer: There are probably miscellaneous programs running in the
background that are interfering with the game and causing it
to crash.
Solution: (see below)
For Windows 95 users:
- Press the CTRL+ALT+DEL keys at the same time to open the Close
Program window.
- Click on a program so that it is highlighted, then click on the
'End Task' button.
- Repeat this process until only 'Explorer' and 'Systray' are left in
the Close Program list, then try running the game.
- Please note that this will disable your virus scanning software until
the next time you reboot your system.
For Windows 98 or ME users:
- Click on the Windows 'Start' button, and then choose 'Run'.
- In the Run line type in: "msconfig", then push the 'Enter' key.
(This will bring up the System Configuration Utility.)
- Select the 'Startup' tab, and turn all of the check boxes off, except
for the one next to 'Systray'.
- Press 'OK'. When you are prompted to restart your system, click 'Yes'.
- Once your machine has restarted try running the program again.
- This will disable your virus scan software. Please remember to
restart your virus scanner either by reversing the instructions for
msconfig outlined in the above steps or through the "Disabled Startup
Items" option found in the "Programs" section of the Start Bar.
General Guidelines
If you are experiencing video trouble, difficulties launching the game,
or getting kicked-back to the desktop, you may need to make some changes
to the Display Settings. 3DO games are designed to run in 16-bit High
Color. If you are running your desktop at any other color resolution,
there is a possibility that the color palette will not automatically
adjust to 16-bit High Color. You will need to do this from the desktop.
To adjust the Color Display Settings, please do the following:
For Windows `95:
- Click on 'Start' in the Start Menu, next on 'Settings', then on
'Control Panel'. When the Control panel window comes up,
double-click on the 'Display' Icon and click on the 'Settings' tab.
To adjust the Color Palette:
- Click on the down arrow at the end of the "Colors" field, select the
appropriate setting (in most cases 16 bit High Color) then click on
'Apply' (located at the lower right area of window). A message may
appear: "Windows has adjusted your color display. Do you want to
keep this setting?"... Select 'YES', then the 'OK' button (Located at
the lower left area of window).
For Windows `98 or ME:
- The above steps are correct except 'Color Palette' is called 'Colors'.
3DO games are designed to run at a resolution of 800 x 600. If your
monitor is not capable of switching to this resolution, the game will
fail to launch. To check to see what resolution your monitor is set to:
For Windows '95/'98/ME:
- Right-click on an empty area on your desktop and choose 'Properties'
from the menu that appears.
- When your Display Properties comes up, go to the 'Settings' tab.
Make sure the Desktop Area (Win 95) / Screen Area (Win 98 or ME) is
set to 800x600 or higher.
- If the slider is grayed out and cannot be changed, your monitor may
not be capable of running at this resolution. There can be two
reasons for this. First, your monitor may be setup incorrectly under
Windows. If Windows indicates that your monitor is a "Standard VGA
640x480" or "Unknown Monitor", you should go to your monitor
manufacturer's website and download the latest driver for your
monitor and install it. If you have your monitor configured
correctly and it still can't run at 800x600 mode, then your monitor
may not be capable of running at that high of a resolution. You may
want to consult the monitor's documentation or contact it's
manufacturer to confirm this. If your monitor cannot switch to
800x600 resolution and the game requires this particular resolution
you will not be able to run the game on it.
For the Desktop Area adjustment:
- Click to the left or right of the slider bar to the recommended
Desktop Settings then click on 'Apply' (Located at the lower right
area of window). You will receive a message: "Windows has now resized
your Desktop Area, keep these settings?" Select 'YES', then on the
'OK' (Located at the lower left area of the window).
Video and Sound card manufacturers regularly update their software
drivers to enhance performance and stability, and to improve
compatibility with DirectX. You can find links to many of these
manufacturers' sites by going to the DirectX section of our support
web site, which is located at http://www.3do.com/support. When you
see the text that says "Choose your platform" click on the PC Games
link below it, click the Troubleshooting link on the left side of the
next screen, click on the Basic Troubleshooting link, select DirectX
and Drivers from the pull down menu, and then click the Go button.
You will find the driver links at the bottom of the DirectX and Drivers
page.
- You may obtain a list of Microsoft-certified video and audio drivers
for your hardware by going to http://www.microsoft.com/hwtest/hcl/.
Drivers listed here are confirmed to be compatibility with Windows 95,
Windows 98, and Windows ME.
- Microsoft updates DirectX and its components regularly and posts them
for download off of their web site at
http://www.microsoft.com/DirectX.
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9. Contacting Customer Support
For technical problems or questions:
Tel: 09067 53 22 44
U.K MAIL
3DO Europe Limited
21-23 Mossop Street
London SW3 2LY
UK
http://www.3doeurope.com/

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Copyright 2002 The 3DO Company. All Rights Reserved. 3DO, Heroes, Heroes of
Might and Magic, GameUpdate, New World Computing, and their respective logos,
are trademarks or registered trademarks of The 3DO Company in the U.S. and
other countries. All other trademarks belong to their respective owners.
New World Computing is a division of The 3DO Company.
--The End--