Billing Administrator / Finance Customer Service AdvisorLocation:West London (W8

) View Map Salary:£27,000Date posted:16/12/2010 13:15Job type:PermanentCompany:Web

Recruit LtdContact:Candidate ServicesRef:Totaljobs/NETBA1301/IGJob ID:49329274B
illing Administrator / Finance Customer Service Advisor
London W8
£27,000
As world leaders in private aviation and the pioneers of fractional jet ownershi
p, our client provides the ultimate business productivity tool. An opportunity h
as now arisen for a Billing Administrator / Finance Customer Service Advisor to
join their team.
This is an excellent opportunity for an experienced billing administraor or a cu
stomer service professional looking to develop their career with a global name.
As a Billing Administrator / Finance Customer Service Advisor, you will be respo
nsible for the billing function and customer invoices, whilst providing an excep
tional customer service to ensure the smooth running of the monthly billing proc
ess.
Specifically, you will create complex multi currency monthly invoices using a we
b based billing system, ensuring that all group revenue is billed to owners accu
rately and on time.
Your duties will include:
- Providing support to credit control, ensuring money is collected in an efficie
nt and timely manner
- Arranging and attending meetings with customers to resolve issues, identify ne
eds and build relationships
- Providing timely reports and statements on billing
- Providing the sales team with analysis on flight usage
- Performing monthly AR balance reconciliations
To be considered for the role of Billing Administrator / Finance Customer Servic
e Advisor, you must have:
- Experience in either billing or a related customer service role dealing with i
nvoices
- Good knowledge of standard office software including Excel
- Excellent numerical, administrative and organisational skills
Additionally, you will be self-motivated with the ability to work well in a team
in a highly challenging and systematic environment.
To apply for the role of Billing Administrator / Finance Customer Service Adviso
r, please simply send your CV and a covering letter via the button shown. If you
r skills and experience meet with any of our client's requirements and/or needs,
we will provide our clients with your full details so that they can consider wh
ether you may be suitable for the vacancy advertised. Your details, as submitted
by you, will only be used in conjunction with this vacancy. By submitting your
CV and cover letter to us, you give express consent to us using your details for
this purpose.
Additional Keywords: Customer Service Advisor, Billing Administrator, Finance, A
ccountancy, Customer Service, Customer Service Representative, Customer Support,
Customer Services, Administrator, Administration, Admin, Administrative, Financ
ial, Accounting, Accounts, Finance Customer Service Advisor.
Working in a team acting as a vital first point of contact for our customers thr
oughout the country, you will handle telephone, email and post enquires. You wil
l identify customer needs, give emotional support, and provide information about
Macmillan and other cancer services, as well as reading materials, tool-kits an
d other cancer information.
A natural communicator with a clear and open telephone manner, your innate empat
hy will be evident in everything you do for our customers and you will have the
ability to explore options with callers, build rapport with all different kinds
of people and work through emotionally challenging calls. Experience of working
in a dedicated customer care / helpline environment is important, and you must b
e computer literate with demonstrably excellent call-handling skills.