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CTR vs. Dwell Rate At 0.35%, the Click Through Rate for Rich Media ads is still
CTR vs. Dwell Rate over three times higher than standard banners, but still a small
portion of the exposed population. If we were to assume this
10.00% was the extent of the impact of the display campaign, this
8.71%
is certainly not an impressive number. In contrast, the Dwell
8.00% population measuring users with intentional active engagement
is 8.71%, or 25 times higher.
6.00%
4.00%
These 8.71% are exposed on average
2.00%
0.35% to 53.08 seconds of hands-on, active
0.00%
engagement. This is equal to intently
Dwell Rate (sec) CTR watching two 30 second TV spots in a row!
Source: Eyeblaster Research
Video nearly doubles the average Dwell Time, from 37.37 seconds to 71.51 seconds!
Video increases both the rate of engagement and duration in Video Impact on Dwell
time. Considering the power of television to develop stories
that create brand recall, what we are seeing is that video is
12.00% 80.00
both powerful at drawing the eye away from page content
and then holding the users attention, nearly double other 10.00%
70.00
ad formats. 60.00 Dwell Time
Dwell Rate
8.00%
It is interesting to draw a comparison between in-banner 50.00
video, analyzed above, and in-stream pre-roll video ads. While 6.00% 40.00
pre-roll often gets a bad rap for being intrusive, its duration is
30.00
a mere 15 seconds and below. Here we can see the tradeoff 4.00%
marketers face, when measuring active participation of 10% 20.00
of the exposed audience – with no negative connotation from 2.00%
10.00
the intrusion aspect – and duration of engagement that is 5
0.00% 0.00
times longer. So is reach more important or impact? Each
No Video
Video With Video
brand and each campaign may require a different answer.
Dwell Time (sec) Dwell Rate
43.85
43 85 43.75
43 75
43.59
43 59 43.56
5.00% 42.72
42 72
0.20%
interact, but for not as long as
CTR
42.33 42.46 42.44
42.10
4.00% 41 64
41.64
41.80
41 80
41.34
41.60
41 60
41.11 41.26 41.27
41.07
40.83 0.15%
3.00%
they are at lunch-time when
40.67
40 67
39.92 39.81 39.89
2.00% 0.10%
are free to spend time with it as they are during 4.00% 0.25%
CTR
7.80% 0.35%
7.60% 0.34% season there is a jump in the number of
CTR
0.33% users wishing to engage with a brand.
7.40% 0.32%
7.20% 0.31% Additionally, in October consumers seem
7.00%
0.30% to be prepared to spend the longest time
0.29%
6.80% 0.28%
exploring a brand as opposed to December,
Sept Oct Nov Dec Jan Feb Mar which shows the lowest Dwell Time.
What we discover is that Dwell Time Time on Ads across Media Sections
is highest in a messaging environment
followed by news, technology and 9.00% 0.50%
gaming. 8.00% 0.45%
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CTR
next best engaged sectors, both holding 6.00% 45.1 45.1
40.2
0.30%
63 seconds and 56 seconds of Dwell
4.00%
Time respectively, with gaming gaining 0.20%
a higher than average CTR as a result. 2.00% 0.10%
However, although gaming shows a peak
in CTR at 0.6%, this means that for every 0.00% 0.00%
1000 ad impressions served only six
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an engaged gamer, you know what to Dwell Time (sec) Dwell Rate CTR
expect in a game micro-site, and you
Source: Eyeblaster Research
are more likely to navigate.
For clarity, even high clicking gaming fans
are over 10x more likely to Dwell.
Across all sectors, Dwell Time shows that consumers are both willing to engage with brands and explore
them on the page as opposed to click-away – and will do so for between 15 and 60 seconds longer
than TV ads.
THINK active exploration and not just a passive exposure of the brand.
Americans are the least likely to engage Trends by Region: focus on video
with online ads, BUT when they do
engage, US consumers spend far more 16.00% 90.00
time with the ad than in other markets,
especially if the ads contain video. 14.00% 80.00
12.00% 70.00
In the US, Dwell Time shows that the
Dwell Duration
average time spent with a video ad is 60.00
Dwell Rate
10.00%
85 seconds. 50.00
8.00%
40.00
At 85+ seconds, North 6.00%
30.00
America leads the world in 4.00% 20.00
Dwell Time 2.00% 10.00
55.26
50.41
47.61
15% 2.00%
CTR
42.29
37.57
1.50%
10%
1.00%
5% 6.38 0.50%
0 0
300x250
336x280
180x150
160x600
120x600
300x600
728x90
468x60
234x60
N/A
Looking at both Rate and Time, the top performing formats are:
39.05
2.50%
20%
CTR
2.00%
15%
1.50%
10%
1.00%
5.51
5% 0.50%
0% 0.00%
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Startling realities of Dwell Time by size and format: Floating ad reveals a massive 30% Dwell
s Around 10% of all ads are interacted with compared to Rate
less than 0.3% clicked on. Based on 1000 ad impressions
served, this means less than 3 ads are clicked on vs. around Floating ads represent less than 1% of Rich Media volume,
100 ads are being played with. but are quite useful for specific marketing applications. Dwell
Rates are highest for floating ads, while Dwell Time for floating
s Once engaged, the average consumer is willing to spend ads is lower than other rich media formats. This is probably
around 60 seconds actively exploring a brand message due to the following considerations:
– not just 30 seconds passively receiving a message like
television. s Floating ads by design are more intrusive, hence more
likely to ‘bust through’ consumer ad blindness, increasing
Desktop ads (Messenger ads) are outperforming browser- Dwell Rate.
based categories, showing 12% increase in Dwell Rate
and a 10-20 second increase in Dwell Time. Increased s The duration in time is limited because generally these ads
Dwell Time in Messenger ads is due to the length of time the are designed to be on screen for a minimum amount – they
user is exposed to the ad. For example, some users can be are short-form adverts, typically around seven seconds
exposed to an ad for as long as all day, complemented by and no more than 15 seconds.
the potential auto-load of the software on machine restart. s Users looking to close the floating ad and taking over
This is balanced against adverts contained within a browser, one second to do so, are still recorded as dwelling users
such as on a home-page, where the likelihood is that the and skew the data further towards higher rate, lower
user would normally be there for a few seconds before duration.
leaving the page. A comparison could be drawn in terms of
standing around a bus stop versus driving past a billboard
in terms of potential exposure time. However, once a
consumer is engaged, they will spend a great amount of
time exploring a brand.
Note to Strategists
Armed with this new information, take confidence in finding ways to draw
the eye away from page content and into the ad format, and reward the
consumer for doing so – and for their willingness to take time out. Treat them
with respect, feed them information where they are, and enjoy achieving
higher brand involvement than even television can deliver, both in terms
of time and through active participation and exploration.
Floating Ad With
5% 3.42% — — 20.81 8% 57.1% 39.7% — — —
Reminder
Floating Expandable 5% 1.38% 10.63% 28.81 5.09 68% 85.5% 73.1% 69% 2% 24.14
In Game 11% 3.83% — — 15.40 95% 66.4% 43.1% — — —
Polite Banner 4% 0.17% 4.72% 50.28 23.45 51% 67.2% 48.7% — — —
Push Down Banner 4% 0.27% 15.03% 10.89 — — — — — — —
Video Strip 23% 0.10% — — 12.25 57% 52.9% 37.7% — — —
User Impressions
Avg.
CTR CTR Average Avg. Video 50% Fully Total with any
Dwell Started Expansion
IR (Rich (Standard Dwell Duration Played Played Expansion Panel
Rate Rate Duration
Media) Media) Time (Seconds) Rate Rate Rate Expansion
(Seconds)
(Seconds) Rate
Apparel 12% 0.29% 0.19% 10.66% 93.07 13.65 60% 76% 36% 20% 8% 32.73
Auto 9% 0.23% 0.10% 6.42% 41.82 14.17 18% 75% 64% 15% 9% 36.06
B2B 13% 0.25% 0.15% — — — — — — 15% 10% 44.74
Careers 15% 0.21% 0.10% — — 14.29 5% 29% 20% 20% 10% 81.91
Consumer
8% 0.31% 0.12% 6.14% 40.58 43.53 35% 62% 35% 13% 6% 61.22
Packaged Goods
Corporate 1% 0.14% 0.46% — — — — — — 12% 9% 71.73
Electronics 7% 0.26% 0.11% 7.02% 27.47 15.82 12% 67% 48% 11% 8% 35.08
Entertainment 10% 0.28% 0.14% 4.87% 56.71 15.97 12% 62% 46% 9% 5% 47.31
Financial 4% 0.17% 0.08% 5.33% 41.88 12.93 53% 74% 57% 8% 4% 37.42
Verticals
Gaming 5% 0.95% 0.06% 8.35% 26.72 44.20 30% 54% 40% 21% 7% 37.26
Government/Utilities 16% 0.74% 0.08% 5.89% 42.49 25.85 67% 58% 44% 20% 10% 25.67
Health/Beauty 16% 1.57% 0.07% — — 16.44 63% 77% 40% 18% 14% 71.42
Medical 6% 0.20% 0.10% 6.24% 27.18 31.52 39% 77% 63% 14% 7% 71.59
News/Media 11% 0.68% 0.13% — — — — — — — — —
Restaurant 4% 0.27% 0.08% 5.63% 35.26 21.78 37% 46% 29% 13% 1% 98.19
Retail 8% 0.50% 0.07% 7.36% 14.91 — — — — 12% 8% 42.57
Services 5% 0.24% 0.05% 6.32% 42.94 24.86 55% 77% 63% 25% 12% 65.89
Sports 2% 0.26% 0.08% — — 12.20 63% 66% 47% — — —
Tech/Internet 6% 0.18% 0.12% 8.02% 83.60 15.69 46% 76% 63% 6% 4% 72.95
Telecom 8% 0.19% 0.11% 4.40% 44.55 17.00 56% 83% 69% 14% 11% 78.68
Travel 7% 0.19% 0.15% 5.95% 35.19 49.26 56% 74% 58% 20% 10% 52.89
Interaction Rate (IR) User Initiated Interactions' divided by 'Served Impressions'
Click-through Rate (CTR) Frequency of Click-throughs as a percentage of served impressions. 'Clicks' divided by 'Impressions'.
The ratio between the number of times an impression was dwelled upon (all instances where the users engaged with
Dwell Rate impressions), and the number of Served Impressions.
The average amount of time users intentionally spent engaging with an ad. The metric sums the following user actions:
Dwell Duration (Seconds) Amount of time the mouse was over an ad, user-initiated video duration, user-initiated expansion duration, and any other
user-initiated Custom Interaction duration. Unintentional dwell instances, lasting less than one second, are excluded.
Avg. Video Duration The average duration the video was played, including user and auto initiated videos (in seconds).
Started Rate The number of times the video started out of video’s served Impressions
50% Played Rate The number of videos that played over 50% of their total video length divided by ‘Video Started’.
Fully Played Rate The number of videos that were fully played divided by video that started
Total Expansion Rate Total expansions divided by served impressions. Including Auto-initiated expansions
Impressions with any Panel Expansion Rate The number of impressions with at least one panel expansion.
Avg. Expansion Duration The average time a panel was expanded, including user and auto initiated expansions
Rich Media Ads All Eyeblaster’s formats excluding standard banner, wallpaper and window ads
— Not Available - either this measurement is not applicable to the format or there was not enough data to be statistically relevant
7% 4.31% — — — — — — — — —
Reminder
Floating Expandable 26% 0.41% — — — — — — 68% 25% 45.93
In Game 18% 5.72% — — 17.95 98% 94% 70% — — —
In-Stream Video 2% 1.88% — — — — — — — — —
Polite Banner 6% 0.20% 6% 47.10 47.46 50% 65% 49% — — —
Push Down Banner 11% 0.14% 8% 51.42 33.17 67% 87% 82% — — —
Video Strip 23% 0.21% 10% 87.95 63.63 9% 78% 66% — — —
User Impressions
Avg.
CTR CTR Average Avg. Video 50% Fully Total with any
Dwell Started Expansion
IR (Rich (Standard Dwell Duration Played Played Expansion Panel
Rate Rate Duration
Media) Media) Time (Seconds) Rate Rate Rate Expansion
(Seconds)
(Seconds) Rate
Apparel 16% 0.41% 0.16% 8% 56.35 46.00 41% 55% 44% 55% 18% 61.67
Auto 16% 0.42% 0.15% 10% 43.16 64.81 49% 72% 56% 44% 19% 58.54
Consumer
24% 0.56% 0.13% 8% 46.33 43.75 31% 59% 45% 44% 18% 59.52
Packaged Goods
Corporate 11% 1.01% 0.07% — — 35.02 56% 84% 75% — — —
Electronics 9% 0.34% 0.12% 7% 37.62 57.27 40% 73% 59% 46% 18% 54.56
Entertainment 27% 0.56% 0.16% 12% 75.45 67.72 30% 64% 49% 42% 18% 63.12
Financial 20% 0.29% 0.11% 9% 62.43 30.63 48% 65% 48% 39% 21% 65.89
Gaming 19% 0.53% 0.18% 8% 53.40 58.84 33% 60% 44% 38% 16% 51.62
Verticals
Government/Utilities 22% 0.49% 0.12% 9% 46.49 24.26 32% 69% 57% 38% 15% 56.28
Health/Beauty 22% 0.40% 0.09% 9% 42.07 35.19 42% 68% 52% 31% 17% 46.74
Medical 21% 0.32% 0.23% — — 29.06 24% 49% 31% 55% 31% 89.23
News/Media 11% 0.36% 0.17% 5% 38.42 75.06 42% 65% 45% 50% 13% 65.84
Restaurant 25% 0.40% 0.08% — — 21.49 49% 60% 46% 41% 19% 62.42
Retail 21% 0.44% 0.13% 9% 50.98 47.18 55% 59% 40% 49% 19% 53.39
Services 22% 0.52% 0.09% 8% 36.80 67.13 28% 58% 40% 46% 20% 58.84
Sports 8% 0.30% 0.10% — — — — — — — — —
Tech/Internet 16% 0.39% 0.11% 8% 48.45 47.29 44% 80% 68% 37% 15% 63.52
Telecom 26% 0.49% 0.13% 9% 64.16 57.89 49% 64% 49% 44% 17% 59.96
Travel 16% 0.57% 0.09% 8% 30.97 66.05 53% 72% 60% 41% 12% 51.60
Floating Ad With
9% 1.30% — — 17.47 82% 64% 45% — — —
Reminder
Floating Expandable 28% 1.86% — — 15.95 15% 82% 75% 63% 16% 73.83
Polite Banner 23% 0.12% 4.74% 40.82 51.37 42% 67% 51% — — —
Push Down Banner 19% 0.44% — — 5.72 12% 16% 9% — — —
Video Strip 71% 0.28% — — 25.25 47% 56% 38% — — —
User Impressions
Avg.
CTR CTR Average Avg. Video 50% Fully Total with any
Dwell Started Expansion
IR (Rich (Standard Dwell Duration Played Played Expansion Panel
Rate Rate Duration
Media) Media) Time (Seconds) Rate Rate Rate Expansion
(Seconds)
(Seconds) Rate
Apparel 10% 0.28% 0.15% 11.24% 86.15 22.64 16% 51% 37% 24% 11% 54.10
Auto 57% 0.22% 0.25% 5.63% 54.81 74.57 33% 77% 66% 15% 9% 59.34
Careers 9% 0.63% 0.04% — — — — — — 16% 8% 37.63
Consumer
11% 0.27% 0.10% 6.37% 49.50 33.05 23% 67% 52% 23% 11% 58.05
Packaged Goods
Corporate 8% 0.28% 0.08% — — — — — — 14% 7% 65.18
Electronics 18% 0.33% 0.19% 9.19% 38.64 24.43 31% 63% 46% 25% 12% 57.30
Entertainment 12% 0.33% 0.13% 7.91% 38.99 30.83 21% 68% 54% 21% 10% 66.69
Financial 15% 0.18% 0.05% 9.63% 33.06 78.13 27% 73% 62% 22% 11% 57.50
Gaming 8% 0.40% 0.25% 9.24% 63.87 55.20 21% 50% 37% 9% 5% 83.65
Verticals
Government/Utilities 10% 0.30% 0.17% 6.50% 47.91 69.51 27% 38% 22% 20% 13% 82.43
Health/Beauty 13% 0.36% 0.09% 7.54% 45.89 20.20 10% 49% 35% 20% 11% 72.78
Medical 5% 0.14% 0.06% — — — — — — 16% 10% 55.42
News/Media 10% 0.24% 0.19% — — — — — — 15% 8% 63.71
Restaurant 22% 0.60% 0.16% 11.06% 26.04 — — — — 28% 14% 24.75
Retail 15% 0.27% 0.10% 8.54% 31.89 34.36 45% 76% 65% 28% 18% 24.75
Services 11% 0.14% 0.05% 9.29% 57.32 — — — — 15% 8% 61.69
Sports 16% 0.38% 0.05% — — — — — — 24% 13% 63.55
Tech/Internet 5% 0.21% 0.19% 8.97% 32.37 31.16 27% 57% 41% 22% 10% 64.61
Telecom 11% 0.31% 0.09% 6.23% 33.21 46.33 15% 67% 53% 27% 12% 70.21
Travel 17% 0.36% 0.15% 10.62% 41.17 36.92 15% 75% 56% 31% 11% 54.77