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Mission and Vision

Mission Statement

We are a leading, dynamic Filipino financial services group with


a global presence committed to delivering a whole range of
quality products and services that will create value and enrich
the lives of our customers, employees, shareholders and the
communities we serve.

Vision 2010 and Beyond

To be the most admired financial services organization in the


country in terms of:

• Financial performance – rank #1 or #2 in its businesses


in terms of return on equity

• Innovativeness – in products, services, distribution and


the use of cutting-edge technology

• Customer perception
o The preferred financial services provider
o The customer-centered organization with a passion
for service excellence

• Social responsibility – the employer of choice, a good


corporate citizen and partner in nation-building

• Long-term vision – developing competitive advantage on


a sustained basis by anticipating changes in customer’s
preferences and in the manner of doing business

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IMEE G.GATINAO
BRANCH MANAGER

ANNA LOU S.ABBU BLAN V.SABANAL

RELATIONSHIP OFFICER SALES AND SERVICE OPERATION


HEAD

LOURDES L.WONG

SALES AND SERVICE


OFFICER

ANNALIE E.ECHEM FERDINAND G.AGCOPRA CELESTE G. GOMEZ

SERVICE ACCOUNT SERVICE ACCOUNT SERVICE ACCOUNT


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The Philippine National Bank is one of the largest banks in the Philippines,
ranking fourth in terms of assets. It was established by the Philippine
government on July 22, 1916, during the American colonial period, and
became the first universal bank in the Philippines in 1980. It was privatized
in 1989. PNB currently has over 100 branches throughout Asia, Europe, the
Middle East and North America.

History

The Philippine National Bank was established as a government-owned


banking institution on July 22, 1916. Its primary mandate was to provide
financial services to Philippine industry and agriculture and support the
government's economic development effort. World War I, then raging in
Europe, generated huge demand for the country's major exports namely:
sugar, copra, coconut oil, Manila hemp and tobacco. However, not much was
being done to develop the industries that produced these sought-after crops
since access to credit facilities was limited. To solve this problem, Henderson
Martin, Vice Governor of the Philippines, together with Miguel Cuaderno (who
later became Central Bank governor) drafted a charter for a national bank.

On February 4, 1916, Public Act 2612 was passed by the Philippine


Legislature providing for the establishment of PNB to replace the small P1
million government-owned Agricultural Bank. PNB's first head office was the
Masonic Temple along Escolta, Manila, the then "Wall Street of the
Philippines" in the bustling district of Sta. Cruz in Manila. An American, Henry
Parker Willis, was its first president.

With PNB's establishment, Filipinos had a bank of their own. PNB was
authorized to grant short and long-term loans to agriculture and industry.
Filipino farmers then could avail of loans with interest between 8% to 10%
per annum. PNB was also authorized to receive deposits, open foreign credits
and rediscount bills.

On July 24, 1916, PNB established its first branch in Iloilo. In 1917, PNB
opened its first non-Philippine branch in New York. The following year, it
established five more domestic branches and another outside the Philippines
in Shanghai, China.

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PNB as de facto Central Bank and National Treasury.

PNB has also functioned as the de facto Central Bank of the Philippines until
1949. It was given the special power to issue circulating notes.

PNB briefly ceased operations in January 1942 but reopened the next month
under the supervision of Japanese authorities. After the Second World War,
PNB reopened immediately and acquired the assets and assumed the
liabilities of the banking division of the Bangko Sentral ng Pilipinas.

With the establishment of the Central Bank in 1949, PNB's role as issuer of
currency notes, custodianship of bank reserves, sole depository of
government funds and clearing house of the banking system ceased.

In 1955, it was authorized to operate as an investment bank with powers to


own shares and to issue debentures. In 1963, it established the National
Investment and Development Corporation to engage primarily in long-term
and equity financing of business ventures.

PNB transferred to its new Head Office along Escolta in 1966 and launched
the first on-line Electronic Data Processing System in the Far East.

Between 1967 and 1979, PNB opened offices in London, Singapore, Jakarta,
Honolulu and Amsterdam, and 14 provincial branches. It also started the
Dollar Remittance Program.

In 1980, PNB became the first universal bank in the country. However, it
encountered difficulties in the mid-80s as a result of the economic downturn
triggered by the assassination of Senator Benigno S. Aquino, Jr. and in 1986
received assistance from the government.
Privatization of PNB

The privatization started in 1989 when 30 per cent of its shares were offered
to the public and it was listed on the stock exchange.

In 1992, PNB became the first Philippine bank to reach P100 billion in assets.
Later that year, privatization continued with a second public offering of its
shares.

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In 1995, PNB moved to its headquarters to the PNB Financial Center, Central
Boulevard (now Diosdado Macapagal Boulevard), Pasay City. In 1996, the
Securities and Exchange Commission approved the Bank's new Articles of
Incorporation and by-laws and the change in the status of PNB from a
government-based to a private corporation with the control of the
government reduced to 46 per cent.

In early 2000, the Lucio Tan Group became the single biggest private
stockholder. In less than one year, the group pumped nearly P20 billion of
fresh capital into the bank.

In late-2000, when PNB suffered huge withdrawals, mainly from the


government accounts, the government provided P25 billion in financial aid..

In May 2002, the Philippine government and Lucio Tan signed an agreement
to swap the government's loans to shares. The accord increased the
government's stake to 45 percent from 16 percent and reduced Lucio Tan's
holding to 45 percent from 67 percent.Lucio Tan and the government also
agreed that year to sell three-quarters of their combined stake within five
years.

Following the Senior Management’s Good Bank-Bad Bank strategy, PNB


finally posted an income of P52 million (as restated from an earlier reported
figure of P168 million, due to changes in Generally Accepted Accounting
Principles) in 2003, after several years of being in the red. The bank was able
to repeat this feat and reported an income of P353 million by end-2004.

In August 2005, PNB was fully privatized. The joint sale by the Philippine
government and the Lucio Tan Group of the 67% stake in PNB was
completed within the third quarter of 2005. The Lucio Tan Group exercised
its right to match the P 43.77 per share bid offered by a competitor and
purchased the shares owned by the government. The completion of sale is
expected to speed up the development of PNB’s franchise and operational
competitiveness.

Despite being fully privatized, PNB continued to be a government depository


bank until May 3, 2007.

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TABLE OF CONTENTS
Page

I. BRIEF BACKGROUND OF THE COMPANY

Company Background and History


1

Company Name and Address


4

Type and Organization


5

Mission and Vision 6

Organizational Chart
7
II. WORK OVERVIEW

Job Description
8

Experiences 9

Memorable Experience as Trainee


10

Appendices

Application Letter

Resume

Endorsement Letter

Certificate of Completion

Weekly report

Daily Time Record

Evaluation

JOB DESCRIPTION

JOB TITLE: OJT Trainee

PRIMARY FUNCTION: Trained as a new and entry-level in the operation of


bank activities and work system. The trainee is required to have a 240 hours
as numbers of hours to be rendered.

FUNCTIONS: Assist in filling, encoding and scanning clients accounts and


documents. Assist in selling bank products like life insurance, fire insurance
and asset insurance.
REPORTS TO: Ms. Imee G. Gatinao and Prof. Joel Y. Yacas

EQUIPMENT USED: All tools and equipment used in the bank premises like
scanner, photocopier machine, computer, and miscellaneous office
equipment and clerical supplies as required, etc.

JOB DESCRIPTION:

1. Primary responsibility will be to implement the OJT program for students.


This includes training and observation of trainees with respect to their
performance against established training objectives and recommendation of
additional skill requirements as training needed.

2. Develop OJT training programs and participate on teams developing.

3. Conduct new orientation, apply the classroom lectures to a real situation.

4. Conduct cross checking on tellers transactions and automated teller


machine transaction as required.

5. Maintain orderliness on files of depositors. Maintain organized documents


of all clients.

6. Perform all training in full compliance with all company, safety and
environmental regulations.

7. Notify designated personnel of any irregularities in materials, process, or


equipment.

8. Maintain orderliness and cleanliness of assigned area(s) and observe


company policies at all times.

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SPECIAL:

Must demonstrate: 1) Recognized leadership ability and strong interpersonal


skills, excellent communication skills, and the ability to effectively work with
the employees. 2) The ability to read, write and perform basic computer
operations.
EXPERIENCES AND MEMORIES DURING THE SHORT
STINT IN THE COMPANY
Internship or on the job training is one way by which we students are given
an opportunity to apply the theories and methods that we have learned from
school. It also helps us to obtain applicable knowledge and skills by
performing in actual work setting. Colleges and universities require their
students to undergo such training within a specific number of hours as part
of the curriculum. For me, as students, the OJT or internship program
provides opportunities to go through the actual methodologies of a specific
job using the real tools, equipments, and documents. In effect, the workplace
becomes my development venue, as a student trainee. I have learned more
about my chosen field and practice what I have learned from the school.
On the other hand, I have realized that this valuable OJT program also profits
the companies who accept trainees. First OJT or intern provides extra
manpower for a less significant labor cost than a regular employee. But
mostly, companies do not compensate on trainee, it’s a free service
rendered. And as a trainee, we are all eager to learn the assigned work, so
chances are high that we will cooperate.
Employers can use this internship strategy as method in recruiting
employees. Since the trainer or supervisor can follow the trainees’ progress,
he can gauge based on performance, behavior and attitude if the trainee will
make good recruit after the completion of his internship. We trainees can
bring fresh ideas into the organization. Sometimes, I have given the
opportunity to converse our minds freely and without fear. I have felt that
while I am on the training stage, some of PNB regular employees are very
approachable and willing to guide the us by stretching their patience, teach
us and they are more sensitive to our needs and they always give courage to
achieve our goals. The supervision was very accommodating and not so
tight. Accepting on-the-job trainees can truly be beneficial not only to us-the
trainee but also to the companies that provide opportunities for this type of
learning. There is wisdom in the front lines. Such training can be investment
that we will be valuable to the company later on. This is also why us trainees
should take our internship seriously as it can become a powerful tool and
possibly even a source of recommendation when we are taking that big lift
from being students to career professionals. With the OJT program I have
acquire new knowledge and skill in the practice of bank profession. There are
things that we can never learned in the classroom discussion but only
through experience. And I am so thankful that I have undergo such training
which is I

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really treasured and my most unforgettable experience is that when I talked
one on one the manager. She shared about her life that even she belongs to
a rich family never depend on wealth that you never work for it. I really
admires her, with her personality and determination. I never imagine that
she would be able share and give such kind of inspiring thoughts. Because of
the OJT program I have seek opportunity to share my business with the
security guards and even in our office. They have patronized my product as
well. And because of the experience I have Discover God-given potentials,
physically, mentally, morally and emotionally through familiarization of
actual office practices and protocols.

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