Professional Documents
Culture Documents
Mission Statement
• Customer perception
o The preferred financial services provider
o The customer-centered organization with a passion
for service excellence
-6-
-4-
IMEE G.GATINAO
BRANCH MANAGER
LOURDES L.WONG
The Philippine National Bank is one of the largest banks in the Philippines,
ranking fourth in terms of assets. It was established by the Philippine
government on July 22, 1916, during the American colonial period, and
became the first universal bank in the Philippines in 1980. It was privatized
in 1989. PNB currently has over 100 branches throughout Asia, Europe, the
Middle East and North America.
History
With PNB's establishment, Filipinos had a bank of their own. PNB was
authorized to grant short and long-term loans to agriculture and industry.
Filipino farmers then could avail of loans with interest between 8% to 10%
per annum. PNB was also authorized to receive deposits, open foreign credits
and rediscount bills.
On July 24, 1916, PNB established its first branch in Iloilo. In 1917, PNB
opened its first non-Philippine branch in New York. The following year, it
established five more domestic branches and another outside the Philippines
in Shanghai, China.
-1-
PNB has also functioned as the de facto Central Bank of the Philippines until
1949. It was given the special power to issue circulating notes.
PNB briefly ceased operations in January 1942 but reopened the next month
under the supervision of Japanese authorities. After the Second World War,
PNB reopened immediately and acquired the assets and assumed the
liabilities of the banking division of the Bangko Sentral ng Pilipinas.
With the establishment of the Central Bank in 1949, PNB's role as issuer of
currency notes, custodianship of bank reserves, sole depository of
government funds and clearing house of the banking system ceased.
PNB transferred to its new Head Office along Escolta in 1966 and launched
the first on-line Electronic Data Processing System in the Far East.
Between 1967 and 1979, PNB opened offices in London, Singapore, Jakarta,
Honolulu and Amsterdam, and 14 provincial branches. It also started the
Dollar Remittance Program.
In 1980, PNB became the first universal bank in the country. However, it
encountered difficulties in the mid-80s as a result of the economic downturn
triggered by the assassination of Senator Benigno S. Aquino, Jr. and in 1986
received assistance from the government.
Privatization of PNB
The privatization started in 1989 when 30 per cent of its shares were offered
to the public and it was listed on the stock exchange.
In 1992, PNB became the first Philippine bank to reach P100 billion in assets.
Later that year, privatization continued with a second public offering of its
shares.
-2-
In 1995, PNB moved to its headquarters to the PNB Financial Center, Central
Boulevard (now Diosdado Macapagal Boulevard), Pasay City. In 1996, the
Securities and Exchange Commission approved the Bank's new Articles of
Incorporation and by-laws and the change in the status of PNB from a
government-based to a private corporation with the control of the
government reduced to 46 per cent.
In early 2000, the Lucio Tan Group became the single biggest private
stockholder. In less than one year, the group pumped nearly P20 billion of
fresh capital into the bank.
In May 2002, the Philippine government and Lucio Tan signed an agreement
to swap the government's loans to shares. The accord increased the
government's stake to 45 percent from 16 percent and reduced Lucio Tan's
holding to 45 percent from 67 percent.Lucio Tan and the government also
agreed that year to sell three-quarters of their combined stake within five
years.
In August 2005, PNB was fully privatized. The joint sale by the Philippine
government and the Lucio Tan Group of the 67% stake in PNB was
completed within the third quarter of 2005. The Lucio Tan Group exercised
its right to match the P 43.77 per share bid offered by a competitor and
purchased the shares owned by the government. The completion of sale is
expected to speed up the development of PNB’s franchise and operational
competitiveness.
-3-
TABLE OF CONTENTS
Page
Organizational Chart
7
II. WORK OVERVIEW
Job Description
8
Experiences 9
Appendices
Application Letter
Resume
Endorsement Letter
Certificate of Completion
Weekly report
Evaluation
JOB DESCRIPTION
EQUIPMENT USED: All tools and equipment used in the bank premises like
scanner, photocopier machine, computer, and miscellaneous office
equipment and clerical supplies as required, etc.
JOB DESCRIPTION:
6. Perform all training in full compliance with all company, safety and
environmental regulations.
-8-
SPECIAL:
-9-
really treasured and my most unforgettable experience is that when I talked
one on one the manager. She shared about her life that even she belongs to
a rich family never depend on wealth that you never work for it. I really
admires her, with her personality and determination. I never imagine that
she would be able share and give such kind of inspiring thoughts. Because of
the OJT program I have seek opportunity to share my business with the
security guards and even in our office. They have patronized my product as
well. And because of the experience I have Discover God-given potentials,
physically, mentally, morally and emotionally through familiarization of
actual office practices and protocols.