ACCOR HOTEL

ORGANISATION CHART OVERVIEW

This document contains a brief outline of the departments within a hotel and the various position available within
each department.

If you have any questions please contact the following:

Felicia Giordimaina
Diversity Coordinator
Phone: +61 (0)2 9280 9615
Felicia.Giordimaina@accor.com
Accor Hotel Organisational Chart

General
Manager

Sales and
Executive PA to the
Marketing & Human
Finance Assistant General
Conference & Resources
Manager Manager
Catering Sales

Rooms Technical
F&B Kitchen Housekeeping
Division Services

Revenue /
Duty
Front Office Reservations
Management
Food and Beverage Department

Food & Beverage

Director

Restaurant Banquet
Bar Manager
Manager Manager

Supervisor Supervisor Supervisor

F&B F&B F&B

Attendant Attendant Attendant
Front Office Department

Front Office
Manager

Assistant Front Guest

Communications Bell Desk Concierge
Office Relations
Manager Manager Manager
Manager Manager

Guest
Front Office Communications Bell Desk Concierge
Relations
Supervisor Supervisor Supervisor Supervisor
Supervisor

Guest
Communications
Receptionist Porter Concierge Relations
Team member
Officer
Housekeeping Department

Executive
Housekeeper

Assistant
Executive Housekeeper

Supervisor

Room
Attendant
Technical Services / Engineering Department

Technical Services
Manager/ Chief Engineer

Assistant
Chief Engineer

Trade Person / Supervisor

Handyman
Chefs Department

Executive
Chef**

Sous Chef**

Chef de Parties**

Demi Chef**

Commis Chef*
Revenue / Reservations Department

Revenue / Reservations
Manager

Revenue / Reservations
Supervisor

Reservations Sales Agent

Sales & Marketing Department
Director
Of Sales
And Marketing /
C & C Sales Director

Business
Development
Sales Manager
Manager / Conf & Catering
Sales Manager

Business
Sales Development
Executive Executive / Conf & Catering
Sales Executive

Sales Assistant
Human Resources Department

Director of
Human Resources

Assistant
Human Resources Manager

Human Resources
Generalist

Human Resource Administrator

Finance Department

Financial
Controller

Purchasing
Credit Payroll
Accountant Manager
Manager Manager

Assistant Store
Accountant Person

Accounts Accounts Cashier

Payable Receivable