Professional Documents
Culture Documents
of public speaking
for engineers
IAN V. MCLOUGHLIN
MAY/JUNE 2006 19
questions. Even if it’s just a chance to Mnemonics are great since you only iv) Someone has asked a question
get into the coffee queue earlier, 99% of have to read a tiny amount of text to you really can’t answer.
attendees won’t worry if you finish in trigger a sentence of speech, thus keep- v) Your deepest, darkest, personal
17 minutes instead of 20. Yes, it’s true ing your eyes up more of the time. confusion came out. When I was
that Dr. Pedantic may be mildly con- On the subject of eyes, do you very young, my letter “p” some-
cerned, but then he’s probably equally notice how good speakers look at their times came out backwards, which
annoyed by a misplaced full stop in the audience? Looking out at the audience, would anger my parents and
conference banner. scanning across all sections of the teachers and highly embarrass
Here is another reason not to ad-lib. room helps to keep listeners engaged. me. Much later, when I started to
You prepared (right?), probably prac- Never turn your back on the audience; lecture, I would write something
tised well, and hopefully did this in don’t stare at your notes or your com- on the board and suddenly won-
front of a friend or other rehearsal vic- puter screen; keep your eyes up. Do der if the “p” was correct. It
tim a couple of times. You thought your not look only at your friends or the might look weird but luckily was
words through, balancing their effect on attractive student in the front row. always correct. That didn’t stop a
the listeners with your delivery inten- Instead, choose a few friendly looking moment of pure panic when I
tions. What makes you think that your people around the room, and focus for thought that, in front of 500 stu-
brain, currently high on adrenaline, and a few seconds on each in turn as you dents, I’d repeated this dreaded
limping on insufficient sleep from a rest- speak. This will help you to gauge childhood mistake!
less night, right now, on the spot, can responses to what you are saying and Whatever the reason, there is only
magically deliver something amazing it speed up or slow down as appropriate. one response: pause, take a deep
didn’t come up with earlier? It might— It will also help reduce the mass audi- breath, and continue. Logically the issue
just look at stand-up comedians—but, to ence to a handful of individuals who is either visible to the audience, or it
be on the safe side, stick with whatever are far less intimidating. isn’t. If it is, then you can’t hide it any-
you prepared until you have as much When I was younger, I was given a way, so just pause and regroup so the
experience as a comedian. piece of good advice to combat nerves. rest of your talk goes well. If it isn’t vis-
Another common effect, at least for I was told to imagine the audience ible then do the same—no one will
me, is to totally forget what I’ve said and naked. In that way, the logic went, I mind. An occasional short pause is nor-
what I haven’t said. Yes, another com- would be less stressed and more com- mal and natural. Use the opportunity to
mon effect is to totally forget what I’ve fortable. Maybe this said more about rearrange your notes or something.
said. Have I already said that? Well, what the adviser than he realized, or perhaps I would like to stress a couple of
I think happens is that when preparing, I his audiences didn’t predominantly con- points about presentation skills. First,
read everything through many times, sist of fat, balding, middle-aged men. for most of us, practice is essential.
shifting order and arrangement so many This thought naturally leads us to the Under the microscope of a hundred
times that when I’m actually standing up subject of getting flustered. Fluster is like eyes, any hesitation or unfamiliarity is
I lose track of exactly what I have said a kind of feedback loop. Something kicks glaringly obvious. However, almost
and when I said it. Sometimes I have a you mentally; you fully realize this; you nobody can present a seminar, lecture,
strong feeling of deja vu triggered, I start to worry about the fact that you’ve or talk with no mistakes whatsoever.
hope, through having said the same been mentally kicked, which upsets Luckily, audiences forgive genuine mis-
thing in a practice session, rather than things further as you again realize that takes. However, if you’re going to make
two minutes previously. There seems to you have been mentally kicked; before a mistake, don’t let it be one that shows
be two approaches to solving this effect: you know it, your smooth delivery has laziness of lack of preparation, since
either reduce preparation to almost been interrupted. Blushing is a kind of this is harder to forgive than mistakes
nothing, or prepare well, identifying physical equivalent. Something triggers a based on poor understanding or bad
what is to be said related to each page blush response (perhaps the thought of spelling. So familiarity with the research
and then sticking to it. naked audience members?), which makes itself, background, results, and most
Considering the second approach, you worry that someone will notice, so importantly, with the presentation
since there isn’t much to write about you start to blush further, then worry order and material (since this is the
the first approach, one useful method is more about being noticed, thus blushing channel from your brain to the collec-
to print out the presentation slides at more, until you start to resemble an over- tive brain of the audience, and thus the
half size, one per page in black and ripe tomato. The solution is to first recog- main criteria by which you will be
white with no background—something nize the symptoms, then deliberately judged) is important.
which is particularly easy to do with stop, step outside of the process, gather The second point in the same vein is
OpenOffice Impress. Using a colored your thoughts, and then resume. Imagine that perfection is neither sought nor
pen, mark numbers representing the some causes of initial kick: required. But an honest attempt at a
order in which items on each page are i) You noticed a stupid mistake on good job is highly appreciated.
presented, and list mnemonics and your page. My boss used to be fond of repeating
notes at the bottom of the page, in ii) Your tongue didn’t behave when a saying “you can’t learn to play the vio-
order, for reading and presentation on pronouncing that tricky word that lin by reading books about it. You learn
the spot. Never write exactly what you you’d never got wrong before (or to play the violin by playing the violin.”
are about to say on your notes: it won’t else it sounded like you were try- And so it is with technical presentations.
appear natural, you will spend too long ing to rap with it). You improve incrementally through
reading, and you are lining yourself up iii) You started to explain a simple con- continual repetition. Ideally, an audi-
for a potential reading mistake. cept, and your mind went blank. ence should only be exposed to you at
20 IEEE POTENTIALS
the conclusion of this learning process, 1) A laser pointer is unforgiving of a but if you use a laser pointer,
not during the initial stages. They shaky hand. Veterans might be they will spot your shaky hand
should thus see the final, confident, able to project a rock solid dot of unless you i) steady your hand
well-rehearsed product of your learning. red light on a screen, but most of before turning it on, ii) flash the
Before leaving you to your practice us will be showing something spot for no more than half a sec-
sessions, I will cover a few more points like a Lissajous figure. The audi- ond or so, or iii) lay off the coffee
that I’ve discovered the hard way: ence can’t spot your shaky knees, before you present.
2) If you use prompts, or a cheat-
sheet like I mentioned, staple
them together so they don’t get
lost or out of order.
Practice strengthens public-speaking skills
3) Try and load your presentation to
No matter how well you know a topic, speaking before a group of people you long-term memory. Practice at least
don’t know at all can be a nerve-wracking experience. Unfortunately, as most twice the evening before, and then
speaking coaches will tell you, there is only one way to get over the public-speak- read through at least once an hour
ing jitters—practice. or so prior to your talk.
Fortunately, help is available. 4) Old, but still good, advice is to
A Google search on public speaking skills will give you numerous Web sites to video yourself presenting to a test
check out. Many advertise the services of individual public-speaking coaches. Of
audience. You might be surprised.
Also get comments from your test
the sites offering these services, Toastmasters International <www.toastmasters.org> is
audience and listen to them.
probably the most well known.
5) Admit any shortcomings or mis-
Toastmasters is a not-for-profit membership organization that, at the grassroots takes when challenged. Acknow-
level, operates like a club of 20 to 30 people who meet weekly for approximately ledge good ideas and constructive
one hour. Members have an opportunity to speak at each meeting by giving criticism from the audience. Practice
impromptu speeches, speeches of one or two minutes on an assigned topic, or pre- humility and honesty in all you pre-
senting prepared speeches based on projects from the Toastmasters International sent and say. If you’re good, people
Communication and Leadership Program manuals. Projects cover such topics as will see that—you don’t need to try
speech organization, voice, language, gestures, and persuasion. and show them. If you aren’t good,
Every prepared speaker is assigned an evaluator who gives feedback on speech then no amount of bluster, aggres-
strengths as well as suggestions for improvement.
sion, or attitude will hide it
Finally when you do present, lighten
Membership dues are approximately $50 a year. The Web site offers information
up. Enjoy the chance to interact with
about how to find a club near you and how to start one, if one doesn’t already exist
your peers and some of the famous
nearby. Many companies, organizations, and universities have local chapters. names you’ve heard about. A conference
A visit to <www.toastmasters.org> will also give you this list of ten tips to improve is a meeting place of ideas and knowl-
your public-speaking abilities. edge that you attend to offer both your
• Know your material. Pick a topic you are interested in. Know more about it than ideas and your attention, but also to take
you include in your speech. away new ideas and a new-found confi-
• Use personal stories and conversational language—that way you won’t easily dence in your work.
forget what to say.
• Practice. Practice. Practice! Rehearse out loud with all the equipment you plan About the author
on using. Revise as necessary.
Ian V. McLoughlin is principal engi-
neer in Group Research, Tait Electronics
• Know the audience. Greet some of the audience members as they arrive. It’s
Ltd, Christchurch, New Zealand. He has
easier to speak to a group of friends than to strangers.
worked on three continents, been
• Know the room. Arrive early, walk around the speaking area, and practice employed by big industry, small industry,
using the microphone and any visual aids. academia, central government, and a char-
• Relax. Ease tension by doing exercises. Transform nervous energy into enthusiasm. ity. He completed his Ph.D. at the
• Visualize yourself giving your speech. Imagine yourself speaking, your voice loud, University of Birmingham, United
clear and confident. Visualize the audience clapping—it will boost your confidence. Kingdom, in 1997, and was assistant pro-
• Realize that people want you to succeed. Audiences want you to be interest- fessor at Nanyang Technological
ing, stimulating, informative, and entertaining. They don’t want you to fail. University, School of Computer
• Don’t apologize for any nervousness or problem—the audience probably Engineering, in Singapore
never noticed it.
for several years prior to CAREER
emigrating to the southern PATHS
• Concentrate on the message—not the medium. Focus your attention away
hemisphere in 2001.
from your own anxieties and concentrate on your message and your audience.
He is director of a
• Gain experience. Experience builds confidence, which is the key to effective small electronics
speaking. company and
—Emily M. Smith likes to attend
conferences in
exotic locations.
MAY/JUNE 2006 21