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A Cross Cultural Comparison

of the Contents of Codes of Ethics:


USA, Canada and Australia Greg Wood

ABSTRACT. This paper examines the contents of that each organisation wishes to enunciate to its
the codes of ethics of 83 of the top 500 companies employees and the public at large (Weber, 1981)
operating in the private sector in Australia in an and it should be framed in respect to the partic-
attempt to discover whether there are national char- ular business environment in which the organi-
acteristics that differentiate the codes used by com- sation finds itself (Murphy, 1989). This business
panies operating in Australia from codes used by
environment includes a consideration of not only
companies operating in the American and Canadian
systems. The studies that were used as a comparison
the industry in which it exists, but the culture
were Mathews (1987) for the United States of of the country or countries in which it conducts
America and Lefebvre and Singh (1992) for Canada. its business. One should be able to investigate the
The major conclusion is that, whilst Australian codes content of the codes to examine whether these
do have some characteristics that differentiate them contents reflect the culture of the society in
from the other two groups, it appears that compa- which the organisations exist.
nies in all three cultures are driven by the same The purpose of this research was to examine
motives to develop codes. the content of codes of ethics of companies oper-
ating within Australia to see if there were
national characteristics evident amongst them
Introduction that may have differentiated them from codes that
exist in other, similar cultures. 1 The intent of
Codes of ethics are one of the tangible ways to reading each code was to compare the contents,
examine whether organisations have recognised specifically to that of previous studies in America
the need for ethical behaviour and have estab- by Mathews (1987) and in Canada by Lefebvre
lished a commitment to that need. The corpo- and Singh (1992).
ration should make a conscious decision to
pursue the goal of having a corporate code of
ethics. The document is one that needs to be Methodology
constructed based upon the values in business
A questionnaire was sent to the top 500 compa-
Greg Wood is a Senior Lecturer in Management and nies operating in the private sector within
Marketing at Deakin University, Warrnambool, Australia. The basis of selection was the size in
Australia. He holds a Dip.T., B.Ed. (Sturt CAE), $Australian of company turnover (De Biasi F. and
M.Ed. (Deakin) and has just submitted his PhD in McBride B., 1993). The aim of the questionnaire
Management Ethics for examination. He is also a Fellow
was to obtain from the participants a copy of
of the Australian Marketing Institute, a Member of the
Australian Institute of Management and a Certified their code of ethics and for them to answer a set
Practising Marketer. As well as academic experience he of up to forty-six questions concerning the
spent from 1981-1990 working for Shell Australia or methods used by their organisations to inculcate
its affiliates. In 1987 he was the inaugural Shell an ethical ethos into the daily operating activi-
Regional Manager, Northern Pacific, based on Guam, ties of the organisation and its employees.
USA. The package sent to the companies contained

Journal of Business Ethics 25: 287–298, 2000.


© 2000 Kluwer Academic Publishers. Printed in the Netherlands.
288 Greg Wood

a covering letter, the questionnaire and an They had a response rate of 48.9%. The focus
overview of the researcher’s background in both of the survey was upon the content of the 75
business and academia. The package was sent to codes of ethics that were forwarded to them.
the Public Relations Manager in each organisa- They did not, as in the case of Mathews (1987),
tion rather than the CEO. This was done in the attempt to link the content of the codes with any
hope that, as Public Relations professionals are other variable.
focussed on providing information in a positive Mathews (1987) listed ten categories with
light in their every day jobs on behalf of the sixty-four smaller divisions from which the
organisation then, they may have been more analysis was made. The analysis criteria were
dedicated to the task than other company based upon the previous work of Cressey and
functionaries. Each respondent was assured of Moore (1983). The frequency of mention of the
complete anonymity as the results were to be items within the codes was analysed. The amount
aggregated. A month after the expiration of the of space devoted to each item was also analysed.
return date of the original survey a second Lefebvre and Singh (1992) used the same
complete package was sent to the addressees that method of analysis as Mathews (1987). Lefebvre
had not responded. and Singh used seven categories based on
The survey achieved a response rate of 68%. Mathews’ original work. However, the number
Of the three hundred and forty companies that of smaller divisions proposed by Lefebvre and
replied, fifty-three refused to participate for a Singh was sixty-one. Whilst removing some
variety of reasons that mainly focussed upon lack smaller divisions from Mathews’ Federal Agencies/
of time and company policy not to participate. Commissions referred to, Lefebvre and Singh also
Added to this figure were the responses of eight added more divisions in Conduct on Behalf of the
companies that believed that they had sent in Firm, and in General Information. This study used
a code of ethics but upon examination the the Lefebvre and Singh framework for ease of
document was not one that could fit any concept comparison across the three cultural groups.
of a code. The responses of the remaining two The Australian survey departed from the
hundred and seventy-nine companies led to the methodology of the other two analyses. The
analysis of the content of the eighty-three codes frequency of mention was maintained within
that were received. each item but the amount of space or implied
relative importance of each item was not used.
The amount of space devoted to an item within
The studies against which the comparison the code may not necessarily correlate with the
was made importance that the company attaches to it. The
space devoted to it could well be a feature of the
The study by Mathews (1987) looked at 485 difficulty in expressing the concept. Some of
manufacturing firms in the United States of the most central concepts can be expressed easily
America in an attempt to examine the impact of because we understand the importance of the
a code of ethics on the aspect of corporate crime concept itself and it is integral to our culture.
related to illegal behaviour that directly affected Thus, the figures for the other two surveys
consumers and the general public. Mathews had per item were then aggregated and compared
a response rate of 71% to the survey document against the Australian figures for frequency of
with 202 useable codes available for analysis. mention.
Mathew’s principal finding was that codes of
conduct and corporate violations did not have a
discernible relationship. Codes of conduct were Analysis of the results
also not viewed by Mathews as being able to
enforce self-regulation by the corporation. The results are compiled into eight tables that
Lefebvre and Singh (1992) surveyed 461 com- segment the various major areas. All figures stated
panies from the Financial Post 500 in Canada. are percentage figures of actual mention of the
A Cross Cultural Comparison of the Contents of Codes of Ethics 289

item in the codes of the companies that The focus in America (86.6%) and Canada
responded. (58.7%) on “Relations with the home govern-
ment” is much greater than companies operating
within Australia (24.1%). There is an influence
Conduct on behalf of the firm from the United States presence here, in that
Australian subsidiaries of US corporations often
The first area of consideration is that of the still maintain this home government focus. It
“Conduct on Behalf of the Firm”. This area is highlights that the interrelationship between
concerned with the behaviour that is exhibited government and business in the American
by employees when representing the organisa- system, in particular, is one that is more perva-
tion. It looks at the dealings that employees have sive than in the Australian context.
with governments, competitors, customers, sup- The US focus on foreign governments
pliers, the community and fellow employees in (73.3%), which is far in excess of the Australian
terms of health and safety. (10.8%) and Canadian positions (22.7%), is
The US codes focus predominantly on the indicative of the fact that many US enterprises
issues involved with governments, both internal are now global corporations. The US for many
and foreign, competition, and political contri- years has taken its business to the world whilst
butions. These areas are ones that form the basis in the Australian context the focus has only
of American business. The US system is predi- recently been deemed to be outside of Australia.
cated on maintaining competition. Any actions For many years Australia ran protectionist policies
that diminish the level of competition fall under encompassing tariffs and quotas that enabled us
the auspices of Anti-Trust and Competition laws. to focus inwards rather than outwards. Australian
There also is a sharper focus upon the dealings codes, in respect to dealing with foreign
with governments. governments, reflect a different focus to the

TABLE I
A cross cultural comparison of code content (a)

Research study: M L&S Wood


Country: USA CAN AUS
Year: 1987 1992

Conduct on behalf of the firm

01. Relations with home gov’t 86.6 58.7 24.1


02. Relations with customers/suppliers 86.1 77.4 86.7
03. Relations with employees-health, safety 37.1 48.0 53.0
04. Relations with competitors 58.0 29.3 33.7
05. Relations with foreign gov’ts 73.3 22.7 10.8
06. Relations with investors 41.1 32.0 30.1
07. Civic and Community affairs 24.8 33.3 45.8
08. Relations with consumers 23.3 33.3 09.6
09. Environmental affairs 12.9 21.3 37.3
10. Product safety 09.0 12.0 14.5
11. Product quality 21.3 24.0 34.9
12. Payments or political contributions to gov’ts 84.7 62.7 41.0
or gov’t officials or employees
13. Acceptance of bribes, kickbacks, gifts/entertainment N/A 82.7 68.0
14. Giving of bribes, kickbacks, gifts/entertainment N/A 66.7 53.0
290 Greg Wood

Americans. This may be, as stated, because light, more than the American and Canadian
Australian corporations have not had a foreign codes, both product safety and employee health
focus for as long as the Americans. However, it and safety. It would appear that in the area of
just may well be that the perception of Australian “Conduct on Behalf of the Firm” that Australian
corporations of the need to involve ourselves companies are more focussed than their Canadian
with governments, both within the home or American counterparts on the social issues of
country and thus extended into one’s interna- environment, community, product performance
tional dealings, is perceived differently and is and the well being of workers. This last point is
thus, culturally specific. considered by Benson (1989, p. 309) when he
Companies operating in Australia (9.6%) in the says,
area of “Relations with consumers” appear to
not focus upon this issue. The US (23.3%) and It seems quite likely that those firms that do enun-
ciate their obligations to the employee in their
Canadian (33.3%) involvement with the concept
codes of ethics are more likely to inspire faith on
of consumers is much more pronounced than the the part of the employees than those that neglect
Australian situation. The contention here is that this aspect of corporate responsibility.
Australian companies are not any less considerate
of their relations with consumers but that the This idea highlights the benefit of includ-
word, consumer, is one that is not used in the ing commitments to employees because the
codes. Australian based organisations, it would employees may see the worth of the code in a
appear, tend not to differentiate between cus- much more personal and relevant light.
tomers and consumers.
Canadian companies (82.7%) are more
focussed upon bribes and kickbacks than in Conduct against the firm
Australia (68%). One point of interest here is
that in both Australian and Canadian codes, The focus in this category is to endeavour to
employees are advised not to take bribes in highlight those areas of action that could damage
greater percentages than they are advised not to the company itself.
give them. The interesting point is that the Australian
The Australian codes highlight the areas of situation, in this area, places Australian compa-
community involvement, environmental issues nies between the American and Canadian
and product quality. The Australian codes high- positions for numbers 16, 17, 18, 19, and 21.

TABLE II
A cross cultural comparison of code content (b)

Research study: M L&S Wood


Country: USA CAN AUS
Year: 1987 1992

Conduct against the firm


15. Conflict of interest 75.3 93.3 72.3
16. Divulging trade secrets/proprietary information 45.1 81.3 67.5
17. Insider trading information 43.1 720. 56.6
18. Personal character matters 06.4 50.7 20.5
19. Other conduct against the firm 10.4 520. 30.1
20. Integrity of books and records 75.3 82.7 57.8
21. Legal responsibility 90.6 320. 79.5
22. Ethical responsibility 88.1 70.7 62.7
A Cross Cultural Comparison of the Contents of Codes of Ethics 291

Australian companies seem comparatively to take category. The figures which were arrived at were
the middle ground in this area. compared.
In the US codes the increase on average is
16.7% yet in the Canadian codes (54.9%) and the
Testing the relationship between “conduct against the Australian codes (44.2%) the concentration on
firm” vs “conduct on behalf of the firm” “Conduct Against the Firm” is decidedly higher
per point mentioned as compared to “Conduct
Lefebvre and Singh (1992) suggest that Canadian on Behalf of the Firm”. These figures would
companies flag “Conduct Against the Firm” support the contention of the trend amongst cor-
more frequently than “Conduct on Behalf of the porations in the 3 societies to focus inwards
Firm”. Mathews (1987) also found that with the rather than outwards.
American codes studied that the focus was also Hence, it could be suggested that the code of
more internal rather than external. This idea in ethics is a document established to protect the
respect to American codes is also supported by organisation first and its publics second. This
Chatov (1980), Cressey and Moore (1983) and obviously raises the issue of whether such intent
David (1988). One could speculate that this is ethically motivated based on the welfare of
focus shows a desire to use codes as inward stakeholders or is motivated by mercenary values
regulatory documents rather than outwardly of self-preservation of the organisation. One can
focussed documents. Chatov (1980, p. 29) encap- not lay blame with organisations for wanting to
sulates this ideal well when he contends that, ensure survival, as it is a basic human instinct,
but it would appear that companies may mask the
Most corporate attention is given to areas with a
true intent of their codes. They may use the
potential for dramatic impact on the corporation.
That the corporation will be a transgressor or a facade that the codes are there to protect all
victim is of most concern. stakeholders when in actual fact, the focus is self-
protection and preservation. Many codes are not
An attempt was made to try and quantify this designed as codes of ethics or codes of conduct
contention. By adding up the frequencies of but as codes of company continuance.
mention for each point in codes across the US,
Canadian and Australian samples for “Conduct
on Behalf of the Firm” and “Conduct Against Laws cited
the Firm” one could compare them. Table III
shows that “Conduct Against the Firm” is men- This category examines the frequency of
tioned in codes much more frequently on average mention in each code of the particular laws of
than “Conduct on Behalf of the Firm”. The cal- each country.
culation was based upon adding the frequency The Competition laws are the ones most
of mention for each item in the two categories mentioned in US (33.2%), Canadian (44%)
and then dividing by the number of items in each and Australian (32.5%) codes. Australian codes

TABLE III
A cross cultural comparison of code content (c)

Research study: M L&S Wood


Country: USA CAN AUS
Year: 1987 1992

a) Conduct on behalf of the firm 46.5%0 43.15% 38.75%


b) Conduct against the firm 54.29% 66.84% 55.88%
b)/a) 1.167 1.549 1.442
292 Greg Wood

TABLE IV
A cross cultural comparison of code content (d)

Research study: M L&S Wood


Country: USA CAN AUS
Year: 1987 1992

Laws cited (in references to)

23. Competition act/Anti-trust/TPA* 33.2 440. 32.5


24. Securities 14.4 240. 15.7
25. Environment 00.5 09.3 13.3
26. Food and drug 00.5 000. 01.2
27. Product safety & quality 010. 000. 060.
28. Worker health/safety 04.5 09.3 15.7
29. Bribes or payments to gov’ts or officials 18.8 14.7 14.5
30. False advertising 08.4 02.7 02.4
31. Other laws 080. 120. 43.4

* Australian equivalent: TPA = Trade Practices Act.

contain more mentions than US or Canadian 1997). In Australia, there has been a concerted
codes in the areas of “Environmental Laws” and push and recognition of the need for EEO prac-
“Worker Health and Safety Laws”. This obser- tices. It is a legal requirement of business in
vation fits with the earlier point in Table I that Australia. Obviously, it is an issue that companies
noted that Australian codes mentioned these areas feel needs to be at the forefront of the minds of
more than the US and Canadian codes. employees.
The Australian codes (43.4%) in respect to
“Other laws” are far in excess of the US (8%)
and Canadian (12%) situations. The major law Governmental agencies/commissions referred to
cited is that of Equal Employment Opportunity
(EEO) involvement in respect to employment Table V examines the incidence of where codes
and harassment legislation. The mention of refer to specific Government agencies. These
EEO in Australian codes is 48.2%. This could figures show that basically there is a minimal
be seen to be a feature of the fact that 47% of mention of these Government agencies in the
these codes were established since 1991 (Wood, Australian and Canadian codes.

TABLE V
A cross cultural comparison of code content (e)

Research study: M L&S Wood


Country: USA CAN AUS
Year: 1987 1992

Governmental agencies/commissions referred to

32. Competition tribunal/TPA N/A 1.3 0.0


33. Other agencies N/A 0.0 7.2
A Cross Cultural Comparison of the Contents of Codes of Ethics 293

The six companies (7.2%) in Australia that measures are those individuals and committees
mentioned other agencies were all organisations inside the company that are charged by the
with an American parent. organisation with maintaining a vigilance con-
cerning the behaviour of other employees.
Internal personal integrity matters are concerned
Types of compliance/enforcement procedures with individuals or committees within the organ-
isation to whom individuals may go if they are
Table VI examines the types of compliance and concerned with ethical matters that relate to
enforcement procedures that are stated in the their own actions or those of others within the
codes. The areas mentioned can be grouped into organisation. The external group is comprised of
internal oversight, internal personal integrity, outside individuals or agencies that are also used
and external. Each area focuses on a different to monitor the ethical performance, and in some
perspective of the same issue. Internal oversight cases legal performance, of employees.

TABLE VI
A cross cultural comparison of code content (f)

Research study: M L&S Wood


Country: USA CAN AUS
Year: 1987 1992

Types of compliance/enforcement procedures

Internal – oversight

34. Supervisor surveillance 41.1 45.3 21.7


35. Internal watchdog committee 18.3 09.3 08.4
36. Internal audits 22.9 34.7 120.
37. Read and understand affidavit 060. 45.3 20.5
38. Routine financial budgetary review 02.5 01.3 01.2
39. Legal department review 36.1 09.3 07.2
40. Other oversight procedures 25.8 18.7 09.6

Internal – personal integrity


(For questions repolicy or reporting
misconduct of self or others to:)

41. Supervisor 34.1 69.3 49.4


42. Internal watchdog committee 12.4 000. 060.
43. Corporation’s legal counsel 600. 440. 32.5
44. Other (in firm) 530. 46.7 25.3
45. Compliance affidavits 44.6 34.7 120.
46. Employee integrity 49.5 440. 43.4
47. Senior management role models 04.5 6.7 8.4

External

48. Independent auditors 17.3 13.3 01.2


49. Law enforcement 01.0 01.3 000.
50. Other external 00.5 01.3 03.6
51. Codes mentioning enforcement or compliance proced. 79.7 70.7 51.8
294 Greg Wood

Australian companies have less internal over- the United States (60%) and companies operating
sight provisions formally stated in their codes in Australia (32.5%). Of the companies operating
than American and Canadian organisations. in Australia, who mentioned the use of the
Supervisor surveillance (21.7%) is the major area corporation’s legal counsel, 78% were companies
of internal oversight of companies operating with a US parent. Only three Australian owned
in Australia followed closely by read and under- companies used this approach.
stand affidavit (20.5%). Supervisor surveillance in Employee integrity is basically similar in all
Australia is much lower than the US (41.1%) and three code groups and is integral to the process.
Canadian (45.3%) incidences. Australian compa- This area of employee integrity is basically a nom
nies also mention in their codes, at a far lesser de plume for the expectation of companies that
rate than the Americans or the Canadians, the individuals will engage in whistleblowing. The
procedures of internal watchdog committee, ways in which this process is framed in Australian
internal audits, legal department review and other codes is that one should inform one’s supervi-
oversight procedures. Australian codes appear to sors of either one’s concerns with one’s own
have less formal mechanisms for the monitoring actions or with the actions of other members of
of staff than the US and Canadian organisations. the organisation. Hence, individual employees
One could speculate that this phenomenon could become an internal oversight mechanism. The
be linked with the original supposition that request is made of the strength of character of
Australian codes are less legalistic and more social employees to question that which they see as
than the other two sets of codes. Therefore, this being of concern. Not only should they question
social focus may also translate into a reduced these situations but they are requested, as a part
rate of enforcement watchdogs due to a social of their corporate duty, to pursue any concerns
belief in trusting individuals. Perhaps it also is a or irregularities with more senior authority
manifestation of the “don’t dob on your mates” figures within the organisation. Companies oper-
mentality in Australia. This concept revolves ating in Australia (8.4%) do tend to use senior
around maintaining the unspoken code of the managers as role models more than US (4.5%)
group which is firmly entrenched in the cultural and Canadian (6.7%) organisations.
more not to inform on friends and/or colleagues. The use of external monitors for unethical
When an employee within an Australian behaviour appears to be an anathema to
organisation needs to confront the possibility Australian companies. Only 1 company men-
of their own unethical behaviour, or that of tioned the use of an independent auditor. Also
others, then nearly 50% of companies nominate Australian codes (51.8%) mention the fact of
the supervisor as the person to whom inquiries having enforcement and or compliance proce-
should be directed. This line of reporting can dures in comparison with their US (79.7%)
be a problem because often it is the supervisor or Canadian (70.7%) counterparts. Companies
who is a part of the problem and not the solu- operating within Australia seem to focus less
tion (Baumhart, 1961; Brenner and Molander, on the use of external measures than either
1977). American or Canadian organisations. Lefebvre
Companies operating within Australia (12%) and Singh (1992) contend that companies do not
do not use compliance affidavits to the same use external agencies to monitor company prac-
extent as American (44.6%) and Canadian tices because of the possibility of the external
(34.7%) organisations. By using compliance affi- organisation revealing to the general public the
davits one can ensure that employees must at least infraction. Hence, internal surveillance and
take some time to assess their performance in the vigilance is preferable to external monitoring
area of ethics. This idea has merit in that it forces because of the potential downside of poor pub-
individuals to face their own performance over licity in case one transgresses and it becomes
a given period of time. Also one can see again public knowledge.
the marked difference between the involvement
of legal counsel between companies operating in
A Cross Cultural Comparison of the Contents of Codes of Ethics 295

Penalties for illegal behaviour considered a fine as an option. Again, this is a


reflection of the Australian culture. It is a concept
This category examines the mechanisms that that is neither readily accepted by Australians nor
companies foreshadow as penalties for those indi- practised in Australian business.
viduals who breach the intent of the code. The use of “Other internal penalty” is of
The internal penalties applied by the organi- interest. Most companies in the Australian
sations of the three countries are of similar fre- context, that consider this issue, discuss the
quencies in most areas. Companies operating ultimate penalties of “Dismissal” and or “Legal
in Australia however, do not appear to favour prosecution” in some detail. In concert with this
demotion with only one company mentioning discussion is invariably the open ended statement
it as an option. This could well be a cultural that allows the implementation of a continuum
situation. Australian companies tend not to approach to sanctions, in respect to breaches of
demote, but to release the employee, and, in the codes. Usually the companies have an over-
some cases, source outplacement services for riding statement that ties the penalty to the
that individual. Demotion, by its very nature, is degree of perceived infraction. Hence, it makes
debilitating to the reputation and, one assumes, the code less prescriptive and introduces flexi-
the motivation of the individual concerned. bility. It provides the ability to judge each situ-
It can also have a negative effect on other ation on its merits.
employees. If the breach is sufficient to warrant Companies operating in Australia (24.1%) are
demotion then the person concerned would find extremely similar to the United States (26.2%)
it potentially difficult to obtain the trust of new companies in respect to pursuing legal prosecu-
subordinates or to regain the confidence of peers tion of wrongdoing against the company. The
and supervisors. Hence, the individual and the Canadian figure of 14.7% is lower.
organisation are in a no win situation.
The concept of a fine for individuals is one
that is not seriously entertained in the Australian
context. As in demotion, only one company

TABLE VII
A cross cultural comparison of code content (g)

Research study: M L&S Wood


Country: USA CAN AUS
Year: 1987 1992

Penalties for illegal cehaviour

Internal

52. Reprimand 060. 080. 09.6


53. Fine 000. 02.7 01.2
54. Demotion 070. 05.3 01.2
55. Dismissal/firing 37.7 46.7 39.8
56. Other internal penalty 25.8 26.7 34.9

External

57. Legal prosecution 26.2 14.7 24.1


58. Other external penalty 01.5 040. 03.6
296 Greg Wood

General information the employees of the organisation. This is an


excellent move because it not only personalises
The information in this section examines general the code for the workers but it highlights the
information that explores a number of dissimilar commitment of senior staff to pragmatic action
concepts that whilst not directly related can rather than platitudes (Serpa, 1985; Stoner, 1989;
provide more insights in to the intent of the Gellerman, 1989; Sims, 1991; Laczniak and
codes of ethics that are being analysed. Murphy, 1991).
A significant point in this final section is that The major focus mentioned in the codes of
companies that operate in Australia (62.7%) are companies operating within Australia was an
more likely to have in their code the insistence international focus. A home country focus was
that one protects the corporation’s good reputa- only stated by six companies. This international
tion than American codes (46.1%) and Canadian focus could be as a direct result of the fact that
codes (50.7%). The protection of reputation is the group, who had codes and mentioned other
viewed as extremely important in the Australian than home country, were often Australian sub-
context. The only reason that can be offered is sidiaries of international organisations or select
purely speculative. The fact that companies Australian companies that had expanded inter-
operating in Australia tend to focus more upon nationally. Each group obviously realised the
the social issues in respect to their actions may importance of focussing on the international
lead them to place a higher value than others dimensions of their business practices.
upon the social interaction of themselves with The researcher also added one other category
the community. Hence, a lack of protection of to the original categories of Lefebvre and Singh
company reputation leads to a tarnished public (1992). The extra item was Equal Employment
image and the resultant impact on the perception Opportunity. The reason for adding this category
of the corporation in the market place. was related to the frequency of this topic that
Just on 50% of companies operating in kept arising when one read the codes. It was
Australia included, with their codes, a letter mentioned by just under 50% of companies.
from the Chief Executive Officer or another Therefore, the author believed that this signifi-
senior functionary recommending the code to cant factor could not be ignored. Equal

TABLE VIII
A cross cultural comparison of code content (h)

Research study: M L&S Wood


Country: USA CAN AUS
Year: 1987 1992

General information

59. Need to maintain corporation’s good reputation 46.1 50.7 62.7


60. Letter/introductory remarks from N/A 42.7 50.6
the president/CEO/chairperson of the board
61. Code specific to which country
i.e., Home Country 50.7 07.2
World/general 37.3 43.4
Others 120. N/A

Added:

62. EEO 48.2


A Cross Cultural Comparison of the Contents of Codes of Ethics 297

Employment Opportunity would fit into the are subsidiaries of US corporations and the codes
section on “Conduct On Behalf of the Firm”. that they use are consequently influenced by the
parent company. Whilst culture plays a part in
shaping the codes of the individual companies
Conclusion within each country, the overriding force and the
paramount concern of organisations within the
Companies operating within the private sector of three cultures appears to be: the self preserva-
Australian business have developed codes that are tion and protection of the organisation.
not distinctly Australian when compared to
American and Canadian codes but which have
elements that differentiate them in some matters. Note
Australian codes are not dramatically different in
construction and content. They do tend to focus 1
An analysis of Hofstede’s work (1980) and (1983),
upon a more social view of corporate relations. on cross cultural differences based on his study of
This social focus could well be societal based, but 160,000 workers in 60 countries of one multinational
it could also be in some part due to the fact that corporation, was made in Robbins et al. (1994).
the studies against which they were compared Australia was compared with like countries on
were from 1987 and 1992 respectively. The dif- Hofstede’s 4 variables and the USA and Canada
ference may just reflect a social progression and had remarkable similarities to Australia on all vari-
evolution in values over those periods of time. ables. Due to the passage of time and the influence
The Australian codes are profoundly less on Australia from North America since the
early eighties, via increased telecommunications and
reliant on internal and external watchdogs and
company involvement in Australia, one could expect
the use of the organisation’s legal representatives these scores to become more convergent rather than
for guidance. This difference, one contends, is divergent.
due to the different role of litigation in the
business culture of the respective countries.
American business, through its raft of Com-
References
petition, Anti-Trust and Foreign Corrupt
Practice acts, appears to be more heavily regu-
lated than Australian business. The reliance on Baumhart R. C.: 1961, ‘How Ethical Are Business-
men?’, Harvard Business Review (July–August),
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