Professional Documents
Culture Documents
g
MBA122
Lecturer: Khaled Abdala
Text Book:
Torrington, D.; Hall, L. & Taylor, S. (2005) Human Resource
Management 6/E.
Management, 6/E Financial Times Prentice Hall
Hall. ISBN: 0273687131
Indicative Reading:
•Tyson,
Tyson S & York
York, A (2000) Essentials of HRM
HRM, ISBN: 0750647159
MBA122_HRM 1
Aims:
•Analysing
y g the complexities
p involved in managing
g g HR with the aid of
modern and innovative HRM applications.
MBA122_HRM 2
Learning Outcomes:
• Analyse
y and formulate HRM applications.
pp
Assessment Methods:
MBA122_HRM 3
Topics:
1 INTRODUCTION
1.
•The nature of HRM and Current issues,
•Strategic HRM,
•HR Planning
Planning.
2. RESOURCING
•Contracts
Contracts,
•Recruitment,
•Selection methods,
Staff retention,
•Staff
•Ending the contract
3. PERFORMANCE
MBA122_HRM 4
4. DEVELOPMENT
•Context,
Context,
•competence and competencies,
•Learning & development,
•Career development
p
5. EMPLOYEE RELATIONS
•Recognition
g & consultation,
•Health, Safety & Welfare,
•the legal framework,
•equal opportunities and diversity,
•Grievance and discipline
7. CROSS-FUNCTIONAL ISSUES
•The International Dimension,
•Ethics
Ethi and d Corporate
C t Social
S i l Responsibility,
R ibilit
•Work-life Balance,
•Measuring HR: Effectiveness and Efficiency
MBA122_HRM 5
Defining Management
It is the art of making others do things; some managers think that efficient
management results into cost-effectiveness and that output increases with
the decrease in labour costs.
MBA122_HRM 6
Management has challenges, such as diversity, sustainability, ethics, etc.
because it is an ideology that is applied to communities differently.
To manage is to understand:
•the world
•other people
•events in that world
world.
MBA122_HRM 7
Failing to Understand:
o d g such
Avoiding suc errors:
e os
MBA122_HRM 8
Impression Management:
…is the process whereby people seek to control the image others have of them
Career pursuit; we need to give the impression of being busy at work, and this can
lead to stress.
The illusion of success – much of today’s work is difficult to assess; thus, we create
an impression.
Emotional labour:
1. Positive and negative feelings
2 Costs:
2.
•Emotional control and gender.
•Alienation
•Cracking under pressure
pressure.
3. Affective labour:
•Service
Service jobs demand ‘appropriate’
appropriate behaviour from employees (e (e.g.
g the
McDonald’s smile, emotional commitment to a company, etc.)
•The body becomes part of job expectations (flight attendance – gender roles)
Through diet, make-up
•Through make up women seek to create an image that can be sold in the
market-place (only women?)
MBA122_HRM 9
Content Theory
Self-actualization needs
(need to reach one’s
one s full potential)
Self-esteem needs
(need for recognition and a belief in one’s self)
MBA122_HRM 10
Motivation
BUT do we all value these needs in the same way? Aren’t we ideologically
biased?
MBA122_HRM 11
MBA122_HRM 12
It is Complex:
•Masculine
M li bibias.
MBA122_HRM 13
Controversial Issues:
SUMMARY:
MBA122_HRM 14