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Executive Summary
Company Summary
SumptuousCuisineCateringisalocalcateringcompanyservingbothbusinessand privateclientsinDoeuvrevilleandthesurroundingtownswithinatenmileradius.It hasoperatedacateringkitchenandspecializedinfullservicecateringandevent planningforupscaleeventsintheregion. SumptuousCuisineCateringwasfoundedin2008asanLLCbypartnersRudy Electrum(CEO)andToscaCabrini(COO).Builtfromthegroundupbythesepartners, Rudyowns49%ofthebusinessandTosca51%.Electrumheadssalesandstrategyfor thebusiness,incloseconsultationwithCabrini.Cabrinimanagestheoperationsofthe kitchen,humanresources(hiringandtraining)andfinances. Overthepastthreeyears,SumptuousCuisineCateringhasmadesignificantadvances, developingitscorebusinesssignificantlyaftersomewhatslowgrowthforitsfirsttwo yearsofoperation.Grossandoperatingmarginshavesteadilyimprovedandthe businesshascontinuedtoinvestinkitchenanddeliveryequipment,aswellassomeof itsowneventfurniture.Referralsandpartnershipshaveaccountedfor75%ofgrowthin thepastthreeyears. Expansion SumptuousCuisineCateringintendstoopenTheSumptuousBallroom,aneventvenue inDoeuvreville.Theballroomwillbepurchasedfromthepreviousowner,thecityof Doeuvreville,whichusedthespaceasacommunitycenteruntilitwasabandonedone yearago.Afterrenovations,theballroomwillcreatesynergywithSumptuousCuisine Cateringsbusinessbyofferingalocationtobringincurrentandfutureclientswhowill alsoutilizeboththecateringandeventplanningservicesofSumptuousCuisine Catering. SumptuousCuisineCateringwill: Targethighnetworthprivateclientsandcorporateclients
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Market Summary
SumptuousCuisineCateringoffersarangeofcuisineoptions,highquality,andadded servicesbasedontheonestopshopmodel.Bothourprivateandcorporatemarkets haveshownthattheyvaluethesequalitiesandwillpayapricepremiumforthem.The businessdoesnotcompeteonpriceandoffersservicesatpriceshigherthanaveragefor caterersingeneralandontheuppersideofoptionsfortheDoeuvrevillearea.
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Financial Summary
Financial Summary Description
SumptuousCuisineCateringwillfunditsexpansionlargelythoughitsowncash reservesandaloanforthepurchaseofTheSumptuousBallroom. Thefundsneededinclude: $2millionforpurchaseofTheSumptuousBallroom $100,000forimprovements $50,000forequipmentfortheballroom $82,500formarketingdevotedtoTheSumptuousBallroomacquisition Sourcesforthefundsinclude: $1.6millionmortgage $270,000inconvertibledebtfrominvestorsforanequitystakeof10%in SumptuousCuisineCatering(dilutingthecurrentownershipequally)and10% interestpaidoverthreeyears.Likelyinvestorsincludefamilyandangel investorsinterestedinlowerriskthaninastartupfirm,alongwithsome guaranteedreturns $300,000incashreservesofSumptuousCuisineCatering Cashflowsurplusesinthelaterhalfof2010tomakeuptheremainder Thebusinesswillreturntostrongerprofitsandgrossmarginsaftertheacquisition.
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Sales by Year
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Company
Company Overview
SumptuousCuisineCateringwillfunditsexpansionlargelythoughitsowncash reservesandaloanforthepurchaseofTheSumptuousBallroom. Thefundsneededinclude: $2millionforpurchaseofTheSumptuousBallroom $100,000forimprovements $50,000forequipmentfortheballroom $82,500formarketingdevotedtoTheSumptuousBallroomacquisition Sourcesforthefundsinclude: $1.6millionmortgage $270,000inconvertibledebtfrominvestorsforanequitystakeof10%in SumptuousCuisineCatering(dilutingthecurrentownershipequally)and10% interestpaidoverthreeyears.Likelyinvestorsincludefamilyandangel investorsinterestedinlowerriskthaninastartupfirm,alongwithsome guaranteedreturns $300,000incashreservesofSumptuousCuisineCatering Cashflowsurplusesinthelaterhalfof2010tomakeuptheremainder Thebusinesswillreturntostrongerprofitsandgrossmarginsaftertheacquisition.
Company History
SumptuousCuisineCateringwasfoundedin2008.Overthepastthreeyears, SumptuousCuisineCateringhasmadesignificantadvances,developingitscore businesssignificantlyaftersomewhatslowgrowthforitsfirsttwoyearsofoperation.
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Grossandoperatingmarginshavesteadilyimprovedandthebusinesshascontinuedto investinkitchenanddeliveryequipment,aswellassomeofitsowneventfurniture. Saleshavegrownduetoincreasingpartnershipswithvenues,likeCorporateHall,and eventplanners,likeJackieLymanAssociatesandYourPerfectEventLLCwhichrefer clientsandsubcontractworktoSumptuousCuisineCatering.Thesereferralsand partnershipshaveaccountedfor75%ofgrowthinthepastthreeyears.CorporateHall aloneaccountedfor15%ofsalesin2009.Theremaininggrowthhasbeenduetonew clientacquisitionthroughmarketingandreferralstoclientsdirectly. Inventoryhashistoricallyincludedrawmaterialsforfoodaswellasbeveragesand liquor.Thesehavebeenaccountedforasinventoryandattributedtocostofsalesfor eachjob.Costofsaleshasalsoincludedhourlywagestocaterwaiters,event managersandothereventstaff,fuelfordelivery,andsuppliesfortheevent(paper napkins,etc).Costofsalesalsoincludesvendorsubcontractorswhotheclientpays throughSumptuousCuisineCatering(generallyrentalequipment,florists,designers andmusicians/DJs).SumptuousCuisineCateringletsclientscontractdirectlywhen theypreferandrecommendstheycontractdirectlywithaudiovisualandlighting providers. Operatingexpenseshavedroppedfrom45%ofsalesto40%ofsalesovertheseprevious threeyears,whiletheyhavegrownby$150,000inabsolutevalue.
Management Team
SumptuousCuisineCateringisdirectedbyCEORudyElectrum.Secondincommand isCOOToscaCabrini.Electrumheadssalesandstrategyforthebusiness,inclose consultationwithCabrini.Cabrinimanagestheoperationsofthekitchen,human resources(hiringandtraining)andfinances.Marketingisdirectedandexecutedby AnteroMacDougal.MacDougalistheliaisontooutsidegraphicandWebdesignersand othermarketingservicefirmsusedbySumptuousCuisineCatering.MacDougalreports totheCEO. TheFacilityManagerwillbehiredtoactasamanagerofthehall.Thiswillinclude providinginformationtovendorssettingupinthespace,providingaccesstotheclients forsetup,lightmaintenanceandrepairs,contractingvendorsforheavierrepairwork,
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Competitors
KeycompetitorsofSumptuousCuisineCateringinclude: FancyFetes:AnupscalecatererwhichistheinhousecatererattheKingsRoom, aDoeuvrevilleareaprivateeventspace(weddings,barmitzvahs,etc.) FoodForThought:AnAmericancuisinecatererwhichprovidessimpledropoff serviceaswellasfullservicecatering Pandoras:AnupscaleItalianrestaurantwhichcatersavarietyofevents primarilyforprivateclients SumptuousCuisineCateringoffersarangeofcuisineoptions,highquality,andadded servicesbasedontheonestopshopmodel.Thebusinessdoesnotcompeteonpriceand offersservicesatpriceshigherthanaverageforcaterersingeneralandontheupper sideofoptionsfortheDoeuvrevillearea.
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Target Market
Market Overview
Thecateringindustryservesprivate,corporate,andnonprofiteventswithfood,drinks, eventmanagementandotherservices.Eventsaregenerallyheldbyclientsinorderto celebrate,communicate,orboth. Celebration:Partiesandbanquetsaspartofkeyeventsinlife(birthdays, weddings,barandbatmitzvahs,engagements,bridalandbabyshowers, retirementparties,etc.)orforabusiness(holidayorendofyearparties, retirements,honoreegalas,etc.) Communication:Eventstocommunicateamessageforthebenefitofattendees orthepress(productlaunches,pressevents,tradeshows,conferences, presentations,lectures,fundraisers)ortostimulatediscussion(corporate meetings,summits,etc.).
Market Needs
Doeuvrevilleareacustomerschoosecaterersfortheireventsbasedonthefollowing characteristics: CuisineOptions:Privateclientswilloftenseekoutcatererswhocanoffer,orb specializein,specificcuisine.Businesseslookingtouseacaterermultipletimes aremorelikelytoseekacatererwhocanservemanydifferentcuisinesotheycan varytheoptionsfromeventtoevent(orevenwithinagivenevent)tobetter pleasetheirclientsorguests. Quality:Qualityisdeterminedthroughreviewsandreferencesaswellas throughtastingsofthefood.Basicqualityisamust,buthighqualityissought outforonceinalifetimeprivateeventsandthefanciestofbusinessfunctions.
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Key Customers
SumptuousCuisineCateringhas,traditionally,targetedtheprivateandcorporate marketsprimarily.TheywillcontinuethisfocuswiththelaunchofTheSumptuous Ballroom.Privateclients,althoughrequiringadditionallaborandhandholding,canbe chargedsomewhathigherratesthancorporateclients.Furthermore,theyhelpto recessionproofthebusinessbyprovidingsteadierrevenuestreamsineconomic downturns. Corporatebusinesscanleadtorepeatengagementswithclientswhohaveannualor evenquarterlyeventsandaremorevaluableasclientstoacquirethanprivateclients, eventhoughthemarginpercentagesareloweroneachevent. Nonprofitclientsgenerallyseeklowercostprovidersandvenuesand,whiletheydo seekoutSumptuousCuisineCateringwithoutmuchmarketingtothatgroup,the companysbidsaregenerallydoesnotaccepted.SumptuousCuisineCateringwill continuetochoosespecificnonprofitstosponsoreventsfortocreatevisibilityfor strategicpurposesorbasedonthecharitableinterestsoftheowners,butwillnotmarket directlytononprofits. Thecorporatemarketisdefinedasbusinesseswhichholdatleastoneoffsiteevent eachyear.BusinessesoftenhaveA/Vandpublicrelationsneedsinconcertwiththeir eventswhichmayserveamarketingfunctionforthebusiness.Whetherentertainingthe press,clients,orboardmembers,businessesrequireprofessionalexecution,delicious foodanddrinks,andalignmentbetweentheeventmanagers/caterersandtheir businesssobjectivesfortheevent. Theprivatemarketincludeshouseholdswithacombinedhouseholdincomeofover $80,000peryear(thosemostlikelytothrowanupscaleeventinarentedvenue).This groupputsagreatdealofpressureoncaterersandrequiresaddedattention,aslavish eventsmaybeuncommonforthem.Theyrequirehandsonworkandplanningaswell asexpertadviceandreferralsthroughouttheprocess. Thenonprofitmarketisdefinedasnonprofitorganizationswhichholdatleastoneoff siteeventeachyear.Verypriceconscious,thenonprofitmarketlooksforinkind donationsanddiscountedserviceswheneverpossible.Somenonprofitsrealizethe
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Market Trends
Thereisamovementtowardshorizontalintegrationinthegreatereventindustry,with somefullserviceeventprovidersgrowingtoprovideentertainment,audiovisualand technology,catering,rentals,decor,venuesandmore.Businessesthatprovidethese additionalservicesmaytakeonassetsthatarenotasfullyutilizedasaspecialists wouldbe,buttheycanearngreatermarginsonthesalestheymake.Withitsopeningof TheSumptuousBallroom,SumptuousCuisineCateringwillbecomepartofthis integrationmovement.
Market Growth
TheU.S.marketforcatererswasestimatedat$6.9billionin2008byIBISWorld.The marketispronetoeconomiccycles,asevents,especiallycorporateevents,areoneofthe firstexpensescutduringadownturn.Celebratoryeventsmaybescaledbackabit,but aregenerallynotcanceledduringadownturn(i.e.,spendingonweddings,bar mitzvahs,etc.,continues).Theindustrycontractedby1.5%in2008duetheeconomic downturnandasimilardeclineisapparentfor2009.In2010theindustryisexpectedto returntopositivegrowth.Theindustryisrelativelymature,as33,000catering companiesservetheU.S.,oronecompanyforevery9,000Americans.
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Positioning
SumptuousCuisineCateringofferstopclasseventexperienceswithflawlessexecution tobusinessandprivateclientsintheDoeuvrevillearea.WithSumptuousCuisine Cateringrunningyourevent,thefoodwillbedelicious,theservicewillbeexcellentand theguestswillbewowed.
Pricing
Atypicaleventisa$10,000foodandbeveragepackagewith$5,000insubcontracted services,$8,000instaffing,and$1,500ineventplanningfees.TypicaleventsatThe SumptuousBallroomwillalsoincuraballroomrentalof$2,500asabasefee. TheF&Bcostislow,at25%ofthecombinedoffsiteandTheSumptuousBallroomF& Brevenues.Ingredientsarepurchasedinbulkwheneverpossibleatwholesalerates.A highmarkupcanbeearnedonfoodandanevenhighermarkuponliquor,whichcan sometimescostaslittleas15%ofsales. Thecostofhourlyeventstaff(bartenders,waiters,coatcheck,doorcheck,restroom attendants,eventmanagers,etc.)isrecognizedontheP&Lstatementunderothercost ofsales.
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Promotion
SumptuousCuisineCateringwillfocusitsmarketingfortheirnewballroomonthe corporateandprivateupscaleeventmarkets.Thebusinesswillusethefollowingmedia andtacticstoreachthisaudience: AdvertiseinDoeuvrevilleMagazine,alocalluxuryfocusedmagazinewithhalf pagecoloradsshowingaphotoofthenewspace DevelopawebsiteforTheSumptuousBallroomwhichisseparatefrom,but linkedto,theSumptuousCuisineCateringsite Promotethewebsitethroughsearchengineoptimizationandsearchengine marketingaroundeventandrentalkeywordsforthelocalarea RevisetheSumptuousCuisineCateringbrochuretoincludethenewballroomin afeaturedlocation Emailcampaignofanebrochureannouncingthenewspacetoallpastand currentclients Createandsendpresskitwithinformationanddetailsonthenewspacetokey clientsandpress CreateafeaturedlistingonBizBash.com,awebsitedevotedtoeventresources andvenuesfocusedatthecorporatemarket Promoteintroductoryspringandsummerratestoencourageearlyrentals(the normalrateof$2,500willbediscountedto$2,000duringthisperiod) Promotethespaceatlocalsummerbusinessfair Sponsor4nonprofiteventsperyear,allchosenfortheexposuretheyreceiveto thepressandtohighnetworthindividuals
Sales Plan
Traditionally,thesalesstrategyofSumptuousCuisineCateringhasbeenspearheaded byRudyElectrumandtwostaffaccountmanagerswhoeachhandleaportfolioof clients.Rudyfocusesonnewbusinessdevelopmentandreliesontheaccountmanagers
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toservice,retainclients,anddeveloptheirbusinessbyencouragingthemtouse SumptuousCuisineCateringformoreevents. ThissalesstrategywillcontinuewiththeopeningofTheSumptuousBallroom.Rentals attheballroomwillbepromotedbyallstaffwhentheyworkwithclients.Anadditional salespersonwillfieldinquiriesmadedirectlyaboutTheSumptuousBallroomrentalsto handletheadditionalvolumeofworkrequiredtoincreasetheutilizationofthisspace. SalespeoplewillbeaddedforTheSumptuousBallroomoverthefirstthreeyearsofits operationsasbusinessgrows.Thesesalespeoplewillhavethesametrainingand knowledgeofallofSumptuousCuisineCateringsservices,butwillworkonlywith clientsinterestedineventsattheballroom.
Milestones
ThemilestoneslistedarethekeystepstolaunchingTheSumptuousBallroom: 1. 2. 3. 4. 5. 6. 7. 8. 9. RenovateSpace=$100,000(Cabrini) OpenVenue=($0)(Cabrini) CreateTheSumptuousBallroom=$10,000(MacDougal) Revise&printbrochure=$5,000(MacDougal) IntroductoryRates=$50,000(MacDougal) SummerBusinessFair=$5,000(MacDougal) EmailCampaign=$500(MacDougal) AdvertiseLocally=$10,000(MacDougal) PressKit&Campaign=$2,000(MacDougal)
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Introductoryrateswillreducetherateof100eventsby$500toencouragefirsttime rentalsoftheballroom.
Competitive Edge
SumptuousCuisineCateringwillcreateacompetitiveedgeinDoeuvrevilleby becomingatrueonestopshopforallinclusiveeventswiththepurchaseofThe SumptuousBallroom.Clientswillnothavetoworkwithmultiplevendors,butcan workdirectlywiththeirassignedSumptuousCuisineCateringaccountexecutiveforall oftheireventplanningandvendorcoordinationneeds. Currently,competitorsintheDoeuvrevilleareadonotofferthesamecombinationof upscalecatering,trackrecord,flexibilityofcuisine,andabeautifulvenuewhich SumptuousCuisineCateringwillbeabletooffer.
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Financial Plan
Sales Forecast
About the Sales Forecast
RenovationofTheSumptuousBallroomwilloccurinthefirstthreemonthsof2010, preparingforaMarch15openingofthespace. Offsitefoodandbeveragehastraditionallybeenthelargestrevenuestreamfor SumptuousCuisineCatering,asthisisthedriverbehindalloftheotherrevenue streams.Subcontractedservices,staffing,referralfees,andeventplanningareonly offeredwhenthereisacorefoodandbeveragepackagesoldforanevent.TheF&Bfor TheSumptuousBallroomeventshasbeenseparatedoutforseparatetracking,going forward,ashavevenuerentalsofTheSumptuousBallroom. Atypicaleventisa$10,000foodandbeveragepackagewith$5,000insubcontracted services,$8,000instaffing,and$1,500ineventplanningfees.TypicaleventsatThe SumptuousBallroomwillalsoincuraballroomrentalof$2,500asabasefee. Thefoodandbeveragecostislow,at25%ofthecombinedoffsiteandTheSumptuous Ballroomfoodandbeveragerevenues.Ingredientsarepurchasedinbulkwhenever possibleatwholesalerates.Ahighmarkupcanbeearnedonfoodandanevenhigher markuponliquor,whichcansometimescostaslittleas15%ofsales. Hourlyeventstaffincludebartenders,waiters,coatcheck,doorcheck,restroom attendants,eventmanagers,etc. Subcontractedservicesaretheothermajorcostofsalescategory,andincurahighercost ofsales,at80%ofsubcontractedservicessold,thanothercategories.Theseservices(like floraldesign,rentalfurniture,etc.)arediscountedbythevendorsbecauseoftheir relationshipwithSumptuousCuisineCatering.TheeffectisthatSumptuousCuisine Cateringbillstheseservicesontoclientsatthevendorsadvertisedratesandtakestheir marginof20%onthoserevenues.
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TheSumptuousBallroomrevenueswillscaleupsharplyinthefirstyearasthespaceis betterutilized,butthisgrowthwillleveloffinyears2and3asnotalleventdatesareas desirabletoclientsandthemostpopulardateswillbookfirst.Thisprojection incorporatestheobjectivethattheballroombeutilizedon50%ofdaysbytheendof year3. SumptuousCuisineCateringexpectsthattheexistinglineofbusinesseventsat CorporateHallwillcontinueevenwiththeadditionofitsownspace,TheSumptuous Ballroom,becauseCorporateHallhostsprimarilysmallermeetingsthancanbe accommodatedatTheSumptuousBallroom.SumptuousCuisineCateringconsidersthe twospacestonotbeindirectcompetition.TherelationshipwithCorporateHallwill allowSumptuousCuisineCateringtorefersmallermeetingstothatspace,perhaps helpingtobuildbusinessatCorporateHallthroughnewinquiries.
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Year 2
Year 3
$2,252,002
$2,752,087
$3,346,848
$882,316 $1,369,686
61%
$1,064,297 $1,687,790
61%
$1,284,330 $2,062,518
62%
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Sales by Year
Sales by Month
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Budget
Budget Table
Year 1 Expenses
Salary Employee Related Expenses Marketing & Promotion Rent Utilities Office Supplies Insurance Facility Cleaning & Maintenance Mortgage interest on ballroom $474,000 $213,300 $106,000 $24,000 $7,959 $6,000 $36,000 $115,002 $9,822 $540,470 $243,212 $100,000 $25,200 $9,000 $6,500 $37,440 $137,804 $9,142 $609,844 $274,430 $100,000 $26,460 $10,000 $7,000 $38,938 $167,542 $8,459
Year 2
Year 3
$992,083 $113,281
$1,108,768 $173,707
$1,242,672 $245,954
$0 $0 $107,658 $0
$0 $0 $108,341 $0
$656,978
$107,658
$108,341
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Eventmarketingincludesnonprofitevents(spaceandsomeserviceswillbedonated, butattemptwillbemadetobreakevenonoutofpocketexpensesfortheseevents), summerbusinessfair,andquarterlyopenhouseevents. OnetimecostsassociatedwithSumptuousBallroominthemilestonestablearenot representedheregenerally. IncludedwithinourOtherSpendingsectionisthebusinesssinvestmentinThe SumptuousBallroom,a$2millionpurchase.Theassetwillbepurchasedwith20% downanda$1.6million15yearmortgage.Anadditional$270,000inconvertibledebt willberaisedat10%interestforthreeyears. Inadditiontothisinvestment,$50,000indepreciableassetswillbepurchased(sound system,officesetupforthefacility).Smallinvestmentsinreplacingtheseassetsand augmentingthemwithstrategicpurchaseswillbemadeinfutureyears.Currentassets ($100,000)purchasedwillincludesignageandimprovementstothevenue.
Personnel Plan
Personnel Table
Year 1
CEO COO Marketing Director Salespeople Administrative Assistant Head Cook Assistant Cooks Facility Manager $84,000 $72,000 $60,000 $48,000 $48,000 $60,000 $48,000 $54,000
Year 2
$87,350 $74,880 $62,400 $97,440 $49,920 $62,400 $49,920 $56,160
Year 3
$90,854 $77,875 $64,896 $149,083 $51,917 $64,896 $51,917 $58,406
Total
$474,000
$540,470
$609,844
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Sales by Month
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Expenses
Salary Employee Related Expenses Marketing & Promotion Rent Utilities Office Supplies Insurance Facility Cleaning & Maintenance Mortgage interest on ballroom $474,000 $213,300 $106,000 $24,000 $7,959 $6,000 $36,000 $115,002 $9,822 $540,470 $243,212 $100,000 $25,200 $9,000 $6,500 $37,440 $137,804 $9,142 $609,844 $274,430 $100,000 $26,460 $10,000 $7,000 $38,938 $167,542 $8,459
$992,083 $377,603
$113,281
$1,108,768 $579,022
$173,707
$1,242,672 $819,845
$245,954
$264,322 12%
$405,315 15%
$573,892 17%
$0 $0 $107,658 $0
$0 $0 $108,341 $0
$656,978
$107,658
$108,341
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