Professional Documents
Culture Documents
!"#$%&'()"*%$+,-./"0123"*%$-41,"5(6-%
March 2011
!"#$%&'()*%+),#-'./+0#)1%#.1'22%+0%#3-#4+$/+0#.3,)5
effective ways to regain control of the network can
.2%'(26#7%+%4)#-(3*#8/()9'2#:%,;)3&#!+-(',)(9.)9(%#
technology, in which remote servers centrally
&(3</,/3+#9,%(#$%,;)3&,=#*3</+0#.3+)(32#'>'6#-(3*#
9,%(,#'+$#/+)3#)1%#1'+$,#3-#!"?#8:!#3--%(,#190%#
&3)%+)/'2#/+#.3,)#,'</+0,#'+$#$%,;)3&#.3+)(32=#79)#
3+26#/-#/)#/,#$3+%#.3((%.)26?
!"#$%&'()"*%$+,-."*%$-41,"5(6-%
March 2011
Contents
Introduction: 4HE .EW 7ORLD OF 6$)
0ITFALL .O Failing to Reduce Capital Expenses
0ITFALL .O Failing to Reduce Complexity
0ITFALL .O ,ACK OF #OVERAGE FOR 2EMOTE 5SERS
3UMMARY 4HE 6$) 3OLUTION
The New World of VDI
7E ARE ENTERING A NEW ERA IN COMPUTING IN WHICH COMPANIES
ARE RETREATING FROM THE IDEA OF A COMPUTER ON EVERY DESKTOP
AND MOVING TO A MODEL OF CENTRALIZED CONTROL 4HE INDIVIDUAL
DESKTOP MODEL THAT HAS TAKEN ROOT OVER THE PAST YEARS HAS
SIMPLY PROVEN TO BE TOO COSTLY AND DIFlCULT TO MAINTAIN 4HAT
HAS BEEN ESPECIALLY TRUE AS COMPUTING POWER HAS ESCALATED
and as the Internet and broadband connections enable users
TO EASILY AND QUICKLY DOWNLOAD MORE AND MORE CONTENT n BOTH
good and bad – DIRECTLY TO THEIR DESKTOPS
7HILE MANY ASPECTS OF VIRTUALIZATION FOCUS ON THE DATA CENTER
6$) LOOKS INSTEAD AT THE SINGLE BIGGEST AREA OF INEFlCIENCY IN
THE CORPORATE NETWORK – THE DESKTOP "Y MOVING PROCESSING
POWER AND SOFTWARE AWAY FROM THE USERS DESKTOP TO CENTRALLY
LOCATED SERVERS WHERE IT CAN BE MANAGED FAR MORE EASILY
6$) OFFERS AN IMMEDIATE AND COST
SAVING SOLUTION TO COMPLEX
DESKTOP MANAGEMENT ISSUES
!CCORDING TO ANALYST lRM 'ARTNER BY SOME PERCENT
OF THE USER POPULATION OR MILLION DESKTOPS WILL BE UNDER
MANAGEMENT BY 6$) 7ITH THE MASSIVE REFRESH CYCLE TAKING
PLACE WORLDWIDE AS DESKTOPS ARE MOVED TO 7INDOWS THAT
NUMBER MAY WELL BE MUCH HIGHER
)N SHORT lNDING A NEW AND SIMPLER WAY TO REMOTELY UPGRADE
SUPPORT ADMINISTER AND MAINTAIN USER DESKTOPS PROMISES
HUGE SAVINGS 7ITH THE RIGHT 6$) SOLUTION DESKTOPS CAN BE
PROVISIONED FROM A SINGLE MASTER IMAGE CREATED BY )4 ON A
REMOTE SERVER 5PGRADES CAN BE DONE IN A FRACTION OF THE TIME
IT WOULD HAVE TAKEN TO VISIT EACH DESKTOP AND MAKING FURTHER
CHANGES IS AS STRAIGHTFORWARD AS ALTERING THE MASTER THEN RE
IMAGING THE REMOTE DESKTOPS
!S APPEALING AS 6$) IS AND AS OBVIOUS A SOLUTION AS CENTRAL
MANAGEMENT OF DESKTOPS IS 6$) ALSO PRESENTS SOME POTENTIAL
DRAWBACKS IF IMPLEMENTED INCORRECTLY OR USING LEGACY
TECHNOLOGY 4HESE PITFALLS CAN KEEP COMPANIES FROM REALIZING
THE FULL ADVANTAGE – in cost savings, in reduced complexity,
AND IN CONNECTIVITY FOR ALL USERS EVERYWHERE – OF A VIRTUALIZED
DESKTOP INFRASTRUCTURE
!"#$%&'(()"*&"+,-
Complexity
3ECOND INSTALLING A LEGACY 6$) SOLUTION INTO AN EXISTING
NETWORK CAN ACTUALLY INCREASE RATHER THAN REDUCE SYSTEM
COMPLEXITY /LDER 6$) SOLUTIONS ARE BUILT ON SERVER
VIRTUALIZATION TECHNOLOGY MEANING A POOR lT AT BEST !DDITIONAL
BACKEND RESOURCES ARE REQUIRED FOR SUPPORT AND LEGACY
SOLUTIONS LACK CENTRAL VISIBILITY INTO THE OVERALL USER DESKTOP
INFRASTRUCTURE
Coverage
6$)S THIRD BIG CHALLENGE IS COVERAGE 6$) MUST ADDRESS ISSUES
OF MOBILE USERS AND REMOTE ACCESS (OW DO USERS ACCESS
THEIR 6$) DESKTOPS FROM OTHER LOCATIONS )F THE NETWORK IS
DOWN CAN A REMOTE USER CONTINUE TO WORK !DDRESSING THOSE
QUESTIONS IS CRITICAL TO THE SUCCESS OF A 6$) INSTALLATION
)N THIS PAPER WE OPENLY EXAMINE EACH OF THESE THREE POTENTIAL
PITFALLS AND EXPLAIN HOW TECHNOLOGY FROM 6IRTUAL "RIDGES
ADDRESSES EACH 7ITH THE RIGHT SOLUTION VIRTUALIZING YOUR
ENTERPRISES DESKTOPS CAN BE A QUICK ROUTE TO IMMEDIATE COST
SAVINGS REDUCED NETWORK COMPLEXITY AND COMPLETE COVERAGE
FOR REMOTE AND OFmINE USERS
Pitfall No. 1: Failing to reduce capital and
operational expenses
Challenge: 4ODAYS REALITY FOR )4 DEPARTMENTS IS THE NEED TO
REDUCE CAPITAL AND OPERATIONAL EXPENSES WHEREVER POSSIBLE
!T THE SAME TIME SOFTWARE SUCH AS 7INDOWS ALONG WITH
HIGH USER EXPECTATIONS CONTINUE TO RAISE THE BAR FOR DESKTOP
SPEED AND OVERALL PERFORMANCE 4O MEET THOSE EXPECTATIONS
FREQUENT HARDWARE UPGRADES ARE COMMON WITH THE ATTENDANT
COST TIME AND ATTENTION FROM )4 4HE RESULT 4HE DESKTOP IS
NOW THE SINGLE LARGEST INEFlCIENCY IN THE TYPICAL CORPORATE
NETWORK
)NCLUDING THE COST OF THE DESKTOP HARDWARE ALONG WITH
supporting server, memory, storage, and licensing costs,
DESKTOPS CAN RANGE FROM TO APIECE 4HAT
NUMBER OF COURSE DOESNT INCLUDE THE SUPPORT COST WHICH
CREATES AN OPERATING EXPENSE THAT HAS BEEN SHOWN TO BE
many times the original capital expense.)
6IRTUALIZING THE DESKTOP SO THAT IT CAN BE CONTROLLED FROM A
REMOTE LOCATION BY )4 SEEMS A LOGICAL WAY TO CONTROL COSTS
7ITH THE WRONG APPROACH HOWEVER 6$) CAN ACTUALLY ADD
TO RATHER THAN SUBTRACT FROM YOUR CAPITAL AND OPERATING
EXPENSES )F THE NEW TECHNOLLOGY CONTINUES TO REQUIRE
EXPENSIVE DESKTOP MACHINES AS WELL AS EXTENSIVE SERVER
support – AS MANY DO n ANY CAPITAL EXPENSE SAVINGS WILL BE
minimal.
Solution: 6IRTUAL "RIDGES 6$) TECHNOLOGY 6%2$% ADDRESSES
THE ISSUE OF CAPITAL AND OEPRATIONAL EXPENSES DIRECTLY
"ECAUSE IT IS PURPOSE
BUILT FOR IMPROVED HARDWARE UTILIZATION
AND PERFORMANCE YOUR )4 DEPARTMENT WILL NEED FEWER SERVERS
TO SUPPORT ITS DESKTOPS &URTHERMORE SYSTEM EFlENCIES MEAN
LESS AND CHEAPER .!3 STORAGE AND NO EXTERNAL WIDE AREA
NETWORK DEPENDENCY $EPLOYMENT COSTS ARE REDUCED BY UP TO
PERCENT AND SAVINGS ON CAPITAL EXPENSES ARE IMMEDIATE
(ELP DESK COSTS ARE REDUCED VIA 6IRTUAL "RIDGES 'OLD -ASTER
)MAGE TECHNOLOGY WHICH CAN DELIVER APPLICATIONS PATCHES
AND UPDATES WITHOUT DISRUPTING USERS THUS GREATLY REDUCING
operating expenses.
6IRTUAL "RIDGES SOLUTION ALSO MEANS THAT YOU CAN LEVERAGE YOUR
EXISTING DESKTOPS "ECAUSE 6$) SHIFTS MOST OF THE PROCESSING
POWER TO A CENTRAL SERVER THERES NO NEED TO CONTINUALLY
REPLACE DESKTOPS WITH NEW AND MORE POWERFUL 0#S 4HAT CAN
SAVE SUBSTANTIALLY WITH PENDING ENTERPRISE
WIDE UPGRADES TO
7INDOWS FOR EXAMPLE SINCE YOU WILL SAVE BY NOT HAVING TO
PROVIDE ADDITIONAL DESKTOP PROCESSING POWER 7ITH THE VIRTUAL
DESKTOP HOSTED ON THE SERVER LESS
POWERFUL MACHINES CAN
CONTINUE TO BE USED AS CLIENTS FOR A LONG TIME TO COME 4HAT
OFFERS A CLEAR SAVINGS IN 0# ACQUISITION COSTS AS WELL AS END
OF
LIFE DISPOSAL ISSUES
7ITH 6IRTUAL "RIDGES MAINTENANCE AND SUPPORT ARE SIMPLIlED
WITH A SINGLE SHARED OPERATING SYSTEM AND APPLICATIONS AS A
COMMON ENVIRONMENT ONE
CLICK PROVISIONING AND DEPLOYMENT
AND CONNECTIVITY SUPPORT ACROSS A VARIETY OF CLIENTS
#OST CAN BE FURTHER CONTAINED WITH THE CHOICE OF HOSTED
SOLUTIONS THAT MOVE THE RESPONSIBILITY FOR INSTALLING AND
MAINTAINING THE SYSTEM OFF
PREMISES AND INTO THE CLOUD
6%2$% /N
0REMISE ALLOWS COMPANIES TO MAINTAIN CONTROL AND
OWNERSHIP 6%2$% (OSTED OFFERS A SOLUTION FOR COMPANIES
THAT DONT WANT TO MANAGE SERVERS OR PERFORM PRODUCT
MAINTENANCE THEMSELVES 6%2$% (YBRID IS FOR COMPANIES
THATA WANT TO RUN APPLICATIONS IN THE CLOUD WHILE MAINTAINING
FULL CONTROL AND OWNERSHIP OF DATA ON
PREMISE
5SING A 6$) SOLUTION ORIGINALLY BUILT FOR SERVER
VIRTUALIZATION RATHER THAN DESKTOP VIRTUALIZATION MEANS
FORCE
lTTING THE TECHNOLOGY TO lT THE DESKTOP
)4 DEPARTMENTS ALREADY OVERWHELMED BY THE COMPLEXITY OF THE
ENVIRONMENTS THEY SUPPORT DONT HAVE MONTHS TO REPEATEDLY
ADJUST A 6$) INSTALLATION TO MAKE IT WORK WITHIN THE NETWORK BUT
ALL TOO OFTEN THATS WHAT IT TAKES
5NLIKE OTHER 6$) SOLUTIONS 6IRTUAL "RIDGES IS PURPOSE
BUILT FOR DESKTOP VIRTUALIZATION !S SUCH IT REDUCES RATHER
THAN INCREASES NETWORK COMPLEXITY AND CAN LITERALLY BE
set up in hours. A streamlined installation process, along
WITH BETTER MANAGEMENT PROCEDURES !LSO ENSURE SECURITY
AND COMPLIANCE CONCERNS ARE ADDRESSED 4IME TO VALUE IS
IMMEDIATE WITH ONE
CLICK PROVISIONING OF DESKTOPS
3INCE CONNECTIVITY IS SUPPORTED FROM ALMOST ANY CLIENT 0#
-AC THIN
CLIENT WORKSTATION AS WELL AS MOBILE AND BRANCH
WORKERS BUSINESS AGILITY IS INCREASED WITHOUT AN INCREASED
BURDEN ON )4
! 6IRTUAL "RIDGES SOLUTION CAN SCALE TO THOUSANDS OF CLUSTERS
Adoption across the enterprise is easier because Virtual
"RIDGES OFFERS A FAMILIAR 0#
TYPE EXPERIENCE TO USERS
REGARDLESS OF TIME LOCATION CONNECTION USERS CAN BE ONLINE OR
OFmINE OR DEVICE TYPE
3OLID SECURITY FURTHER REDUCES NETWORK MANAGEMENT
COMPLEXITY 6IRTUAL "RIDGES MINIMIZES SECURITY CONCERNS AND
REDUCES RISK WITH ROLE TASK
BASED PROVISIONING USER AND
GROUP POLICIES AND ENCRYPTED OFmINE USE .ATIVE MALWARE
RESISTANCE FOR ALL VIRTUAL DESKTOP SESSIONS ALSO REDUCES RISK
and enhanced endpoint security ensures secure remote
ACCESS TO USER DESKTOPS AND APPLICATIONS
Summary: 6IRTUAL "RIDGES BUILT
FROM
THE
GROUND
UP
TECHNOLOGY MEAN THAT IT WAS DESIGNED FOR VIRTUALIZING
DESKTOPS NOT SERVERS 4HAT ENSURES A STREAMLINED INSTALLATION
PROCESS AND MEANS THAT YOUR 6$) INSTALLATION WILL REDUCE
NETWORK COMPLEXITY AND BACKEND SUPPORT RATHER THAN
INCREASING IT AS LEGACY 6$) SOLUTIONS CAN 6IRTUAL "RIDGES
ALSO SCALES TO THOUSANDS OF CLUSTERS ENHANCES SECURITY AND
COMPLIANCE AND INCREASES USER ADOPTION BY OFFERING A FAMILIAR
0#
LIKE INTERFACE
Solution: 6IRTUAL "RIDGES ADDRESSES THE NEEDS OF THE OFmINE
WORKER WITH SOLUTIONS SUCH AS 6%2$% ,%!& WHICH OFFERS 6$)
COVERAGE FOR REMOTE OFlCES AND OFmINE WORKERS
6IRTUAL "RIDGES IMPROVES PRODUCTIVITY FOR BRANCH OFlCE WORKERS
BY DELIVERING ,!.
LIKE PERFORMANCE ALONG WITH BI
DIRECTIONAL
SYNCHRONIZATION FOR OFmINE USERS 4HE TECHNOLOGY ENSURES A
CONSISTENT EXPERIENCE FOR THE DISCONNECTED USER WITH THE
latest operating system, applications and user documents.
,%!&