Professional Documents
Culture Documents
Howard Smith
CTO CSC EMEA
co-chair BPMI.org
Preparing for the
process revolution
Agility through
processes using e3
June 2002
• So what’s new?
Customer
• Workflow in stack of B2BI Confusion
Middleware
Human Resources Procurement
alone business, no
Provisioning Network longer reliant on
Resource Mgt Marconi IT systems.
XaCCT Usage
CSC Proprietary
CSC Proprietary
6/30/2002 June
1:03:50
2002
PM 5
Old definition of processes
• Work that was partially done before the person got tired and left
Legacy
Business
Processes
Delivered
by IT
Actual
Business
Processes
Alignment
Process management
Process re-engineering
Desired Equivalence
Actual
IT
Process discovery
• Options
– Continue?
– Provide additional guidance in form of methodology?
– Stop digging?
• Options
– Senior management to kick start the process?
– Go back to more traditional methods of requirements capture?
BPM “Process”
A CSC customer
www.bpmi.org
CSC e3
Ron Brown
Technical Director, CSC Consulting & Systems Integration UK
rbrown48@csc.com
+44 (0)7711 455478
BPMI.org
Howard Smith
CTO, CSC EMEA
hsmith23@csc.com
+44 (0)1252 363945